This document provides an overview of business recovery planning for disasters. It discusses preparing a business recovery plan with checklists for hazard assessment, emergency response, business continuation, and insurance. The plan should define the process for responding to and continuing operations after an emergency or disaster. The document also references resources for planning and highlights the role of insurance in recovering from losses.

1. Protecting your business, home, and
personal assets
Disaster Planning and Recovery
www.ready.gov/business
http://www.mass.gov/eopss/agencies/mema
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2. Business Recovery Planning
Overview
• What is a Business Recovery Plan? 1) Prepare 2) Respond 3) Continue Operations
• Disaster Preparedness Planning – 1) Checklists 2) Organize 3) Safeguard
– 4) Defines process to get you back in business
• Hazard Assessment Matrix – Use available Checklists
• Geographical 1) historical 2) Proximity – Rt3 to Accord Park
– 3) Potential hazards from community ( Pilgrim )
• Technological 1) Power grid 2) Internet
• Human Error 1) single largest cause of workplace emergencies
• Plants and Equipment 1) construction 2) Safety routes 3) Lighting
– 4) hazardous processing 5) medical or biological risks
• Regulatory Restrictions 1) Do you have access 2) Can you rebuild 3 ) Zoning
– 4) Building/Ordinance 5) Are employees able to get to work
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3. Planning Considerations/Checklists –
http://www.ready.gov/plan-for-your-risks
What is your risk of:
Earthquake – structural 2) Hazardous materials 3) Fire Safety
Fire - 1) Invite NFD to inspect business 2) Evac drills 3) Material
handling 4) Data integrity
Flood – 1) Racking of inventory 2) Pumps 3) Generators
Hurricane
Tornado/Windstorm
Winter Storm/Cold Weather
Technological Emergencies 1) Utilities 2) Life Support
3) Security Systems
Hazardous Materials 1) Training and handling
Bomb Threat
Civil Unrest - 1) Looting – resulting from other emergency
Boiler Failure
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4. Town of Monson, Massachusetts – June, 2011
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5. Monson, MA - June, 2011
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6. Monson, MA June 2011
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7. Your Emergency Response Needs
Developing an Emergency • Evacuation Plan
Response Plan: Identify Risk
• Security and Safety
• Direction and Control of
plan 1) ERP COORDINATOR • Shelter
• Government Emergency • Fire and Rescue
Services available - Andy • Health/Medical
• Emergency Communications • Relocation
– 1) Hazmat 2) Biological 3) Security • Facility Shutdown
• Notifications/Warning • Engineering - Damage Assessment
Systems - 1) When and how
• Employee Communication
– Special needs / EE’s with Disabilities
• Public Information -
Spokesperson assigned
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8. Develop a Business Continuation Plan
• Use Coverage Checklists
• What is your Business
Continuation Planning “Business continuation
Schedule 1) 30 days? 60 days? planning is the process
• Data Integrity and Vital of defining procedures
Records Storage Checklist – that enable an organization
– Tasks – Critical – Essential –
Important to continue as a viable
• Business Impact Analysis entity after a disaster
– Functions: Sales, Operations, HR, has struck. If operations
Facilities and Equipment, Information
Systems are disrupted for too long,
• Business Resumption the business may fail.”
Timetable Chubb Ins.
• Recovery Team Action Plan
• Restoration Checklist
• 1) Obstacles to restart - Engineering
plans ?
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9. Insurance and it’s role
• Proper limits • Extra Expenses
• Dependent Property Insurance
Coverage • Equipment and Utility
• Business Interruption Replacement Services
• Home Based • Duties in the event of a
Businesses claim
• Financial Services • Take care of business
Products • Communicate and
• Banking Relationships review your plan with
your agent
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10. Useful websites for planning
• FEMA - http://www.ready.gov/business
• MEMA - http://www.mass.gov/eopss/home-
sec-emerg-resp/plan-prep/business/
• Insurance Carrier Public Websites:
– Chubb, Travelers, Hartford, Philadelphia, Hanover,
Great American
– http://www.agilityrecovery.com
– Thanks to Chubb & Son and Travelers Insurance
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