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Janiel jackson
- 1. Title Page Objectives Introduction Content Over toyou Summary Reference Teacher: Ms Janiel Jackson Subject: Principles of Business Topic: Team Management and Conflict Grade: 11-2
- 2. Title Page Objectives Introduction Content Over toyou Summary Reference Objectives At the end of this lesson students should: Understand the nature and characteristics of an effective team. Know the advantages and disadvantages of teamworking. Identify and analyze the most likely causes of conflict within a team. Be able to explain the main strategies for dealing with conflicts within a team. Explain the benefits of teamworking to the business organization.
- 3. Title Page Objectives Introduction Content Over toyou Summary Reference Introduction Watch this interesting video
- 4. Title Page Objectives Introduction Content Over toyou Summary Reference Introduction Continue There has been a major trend towards team working in the many business organizations in recent years. It is most widely and effectively used in Japanese companies but its potential benefits are now recognized worldwide. Teams are created to undertake a lager unit of work compared with complete ‘division of labour’ where each individual worker specializes in a small unit of work.
- 5. Title Page Objectives Introduction Content Over toyou Summary Reference What is a team? A team is a group of individuals, all working together for a common purpose.
- 6. Title Page Objectives Introduction Content Over toyou Summary Reference The nature of teams Composition Interaction Shared Objectives Follow this link for additional information The nature of teams.docx
- 7. Title Page Objectives Introduction Content Over toyou Summary Reference Characteristics of effective teams COMMITMENT- With the total commitment from team members, achieving organizational goals becomes easier. TRUST- Mutual trust and respect is highly important for the team. This is the only way to achieve the organization goals. SUPPORT-Appreciation as well as appraisal is required to keep the morale of the team high.
- 8. Title Page Objectives Introduction Content Over toyou Summary Reference Characteristics of effective teams cont. CONSENSUS DECISIONS. The team arrives at its decisions through discussion of each member’s ideas. PARTICIPATION- Teamworking is likely to work best with a participative management style and culture. ENCOURAGEMENT- Team spirit can be a very powerful influence and identifying with one’s team can lead to great loyalty and mutual support. Follow this link for additional information Characteristics of effective teams.docx
- 9. Title Page Objectives Introduction Content Over toyou Summary Reference Advantages of working in teams Workers are likely to be better motivated as social needs and esteem are more likely to be met. Better motivated staff should increase productivity and reduce labour turnover. Team work makes better use of the workforce. Better solutions to problems will be found as those most closely connected with the work participate in suggested answers. Team working can reduce management cost as it is often associated with delayering of the organization-fewer middle managers will be needed.
- 10. Title Page Objectives Introduction Content Over toyou Summary Reference Disadvantages of working in teams Not everyone is a team player- some individuals are more effective working alone. Teams can develop a set of values and attitudes that may contrast or conflict with those of the organization itself. The introduction of teamworking will require training cost to be incurred and there may be some disruption to production as the teams establish themselves.
- 11. Title Page Objectives Introduction Content Over toyou Summary Reference One more interesting video on teamwork
- 12. Title Page Objectives Introduction Content Over toyou Summary Reference What is conflict? This is a natural disagreement resulting from individuals or groups that differ in attributes, values or needs. Conflict means disagreement that can be counter productive.
- 13. Title Page Objectives Introduction Content Over toyou Summary Reference Possible Causes of conflict Managerial expectation- It is the job of an employee to meet the expectations of his manager, but if those expectations are misunderstood, conflict can arise. Competition for scarce resources – If resources are limited this will cause conflict as each team or department will want to achieve their objectives.
- 14. Title Page Objectives Introduction Content Over toyou Summary Reference Causes of conflict Continue Lack of communication- poor communication channels often associated with directive styles of management can lead to conflict Clash of personalities- Personality conflicts which happen when people clash with each other due to different styles of interaction or differing values or beliefs. Follow this link for additional information. Possible causes of conflict.docx
- 15. Title Page Objectives Introduction Content Over toyou Summary Reference Strategies to manage conflict Accommodating Avoidance Collaborating Smoothing Compromising Follow this link for additional information Strategies to manage conflict.docx
- 16. Title Page Objectives Introduction Content Over toyou Summary Reference Benefits of team management to the organization Team spirit should improve motivation for staff. Teams are more flexible than hierarchical system. New teams can be formed and redundant teams disbanded as the needs of the organization changes. Management cost may be reduced as fewer middle managers and supervisory staff are needed.
- 17. Title Page Objectives Introduction Content Over toyou Summary Reference over to you Question 1 Chose the most appropriate response for the following 1. All of the following are characteristics of good teams EXCEPT a. Flexibility and ability to respond to new situations. b. Participation of all members. c. A directive leader who discourages involvement . d. Trust between the members.
- 18. Title Page Objectives Introduction Content Over toyou Summary Reference Question 2 Which of the following is a common benefit of team working? a. It allows effective use of directive leadership styles b. No time is spent on discussing issues of common concern. c. Team work makes better use of the workforce. d. Not everyone is a team player.
- 19. Title Page Objectives Introduction Content Over toyou Summary Reference Question 3 One strategy to manage conflict at work is compromise. This means: a. Not discussing the problem because it is very minor and unimportant. b. One of the person involved backs down and accepts the others point of view. c. A mid-way solution is found that does not fully satisfy either side. d. Both parties refuse to back down, so there will be an eventual winner or loser.
- 20. Title Page Objectives Introduction Content Over toyou Summary Reference One of the potential drawbacks of teamworking is: a. It does not help to satisfy worker social needs. b. It does not make use of all the talents of each member of the group. c. It needs more managers to supervise and control teams within an organization. d. It allows for easy decision making. Question 4
- 21. Title Page Objectives Introduction Content Over toyou Summary Reference Question 5 Each of the following is a strategy to deal with conflict at work, EXCEPT: a. Collaboration b. Decentralization c. Smoothing d. Avoidance
- 22. Title Page Objectives Introduction Content Over toyou Summary Reference You are correct keep up the good work !!!! 1 2 3 4 5 Select Question below
- 23. Title Page Objectives Introduction Content Over toyou Summary Reference 5 Wrong answer, try again 1 2 3 4 Select Question below
- 24. Title Page Objectives Introduction Content Over toyou Summary Reference Summary In this lesson we learnt that : Building effectives teams must involve the consideration of ‘composition” ‘interaction’ and ‘shared objectives.’ There are seven characteristics of effective teams. There are several different strategies that can be adopted to manage conflict in business. There are both advantages and disadvantages to organizing a workforce into teams.
- 25. Title Page Objectives Introduction Content Over toyou Summary Reference Reference K. Singh, P. Stimpson . (2007). Management of Business unit 1. New York: Cambridge University Press. Management Study Guide. Corodus, J. (2011). Importance of Team and Team Work. Retrieved from: http://www.managementstudyguide.com/importance-of- team.htm Mission Stabilizer. Krane F. (2010). Conflict Management Strategies. Retrieved from: https://home.snu.edu/~hculbert/conflict.htm
- 26. Title Page Objectives Introduction Content Over toyou Summary Reference Feel freeto sing along.