James is a two-year-old boy who used to frequently whine. The author noticed an improvement when she started acknowledging James and praising him every time he spoke without whining. This encouragement was challenging but resulted in a reduction of James' whining over time, as he became aware of his habit and made an effort to speak differently. Now, while James is not completely whine-free, he has greatly improved at expressing himself in a calmer way through the author's positive reinforcement.