This document is a resume for James Jackson summarizing his experience and qualifications. It outlines his career history working in various direct care roles for over 10 years, providing care for disabled, elderly, and mentally ill patients. It also lists his education in medical administration and billing as well as criminal justice and psychology. Recent relevant skills and certifications are included at the end.

1. James Jackson
24405 Weathervane Blvd #B328, Clinton Township, MI 48035
Jdjackson81801@gmail.com
Ph: 313-207-0773
Summary
Accomplished and energetic Medical Biller with a solid history of
achievement in the healthcare field. Motivated leader with strong
organizational and prioritization abilities. Areas of expertise include time
management, knowledgeable of a variety on EMR systems and
knowledgeable about the inner workings of many Integrated Health
Systems.
Skills
Clerical Coordination
Writing Critical Thinking
Active Listening Customer and Personal Service
Administration and Management Judgment and Decision Making
Time Management Personnel and Human
Computers and Electronics Resources
Experience
Direct Care Home Manager May 2014-May 2015
Integrated Living Inc. Sterling Heights, MI
Provide 24 hour care for consumers that are mentally and
developmentally disabled.
Schedule all medical and psychological appointment and promote
wellness with the consumers.
Create and maintain a staff schedule and maintain employee files to
ensure all training is current.
Provide activities for the consumers that follow their person-centered
plan while allowing the consumer to have a normal life.
I keep in direct contact with the main office to conduct payroll and
other administrative duties.
Direct Care Home Manager Nov 2009-Feb 2014
Colling Homes Inc. Detroit, MI
Providing care daily to meet the needs of 25 consumer's and ensure
that they all of their personal, health and psychiatric needs are met.
Dealing directly with all physicians and case manager to make sure
that my consumers are taken care with the best quality.
Keeping up with personnel files

2. Perform payroll functions, such as maintaining timekeeping
information and processing and submitting payroll.
Set up and manage paper or electronic filing systems, recording
information, updating paperwork, or maintaining documents, such as
attendance records, correspondence, or other material.
Schedule and confirm appointments for clients, customers, or
supervisors.
Direct Care Worker May 2009-Jul 2010
Autumn Ravines Southfield, MI
Taking care of elderly people and taking care of their daily needs.
Pass medication and perform health screenings.
Develop strategies to promote client wellness and independence.
Monitor patients' physical and emotional well-being and report unusual
behavior or physical ailments to medical staff.
Direct Care Worker Dec 2006-May 2009
Macomb Residential Opportunities Mt. Clemens, MI
Taking care of mentally disabled people and taking care of their daily
needs.
Issue medications from dispensary and maintain records in
accordance with specified procedures.
Provide nursing, psychiatric, or personal care to mentally ill,
emotionally disturbed, or mentally retarded patients.
Observe and influence patients' behavior, communicating and
interacting with them and teaching, counseling, or befriending them.
Encourage patients to develop work skills and to participate in social,
recreational, or other therapeutic activities that enhance interpersonal
skills or develop social relationships.
Education
Medical Administration and Billing Oct 2015
Dorsey Schools Roseville, MI
Medical Administration and Billing
Criminal Justice/Psychology Jan 2004
Bowling Green State University Bowling Green, OH
Criminal Justice/Psychology
Automotive Technology Jun 2001
Cass Technical High School Detroit, MI
Automotive Technology
Certifications

3. MORC Certified
CPR
First Aid /AED Certified
Community Service
Volunteer, Neighborhood Services Organization, February 2014-May 2014
Awards
Dean's List, Fall 2014-Spring 2015
Employee of the Month, Colling Homes