Getting the best performance out of your Jade platform.

1. Getting the best performance out
of your Jade platform using
RG Solutions

2. Jade Application Structure
ApplicationsWorkloadsServicesServer
Production
Mortgages
Credit Check
Portal
Portal1
Portal2
Portal3
Portal4
Application
Savings
Inquiry
Update
Statement
Insurance
Quote
Quote1
Ouote2
Quote3
Quote4
Claim Claim1
Inquiry

3. All Services:
0%
5%
10%
15%
20%
25%
01/05/2018
02/05/2018
03/05/2018
04/05/2018
05/05/2018
06/05/2018
07/05/2018
08/05/2018
09/05/2018
10/05/2018
11/05/2018
12/05/2018
13/05/2018
14/05/2018
15/05/2018
16/05/2018
17/05/2018
18/05/2018
19/05/2018
20/05/2018
21/05/2018
22/05/2018
23/05/2018
24/05/2018
25/05/2018
26/05/2018
27/05/2018
28/05/2018
29/05/2018
30/05/2018
UsedCPU(%)
Mortgages Savings Insurance Retirement Other
Why did the Mortgages Service use
more CPU than normal?

4. Mortgage Service
Workloads:
0
50,000
100,000
150,000
200,000
250,000
01/05/2018
02/05/2018
03/05/2018
04/05/2018
05/05/2018
06/05/2018
07/05/2018
08/05/2018
09/05/2018
10/05/2018
11/05/2018
12/05/2018
13/05/2018
14/05/2018
15/05/2018
16/05/2018
17/05/2018
18/05/2018
19/05/2018
20/05/2018
21/05/2018
22/05/2018
23/05/2018
24/05/2018
25/05/2018
26/05/2018
27/05/2018
28/05/2018
29/05/2018
30/05/2018
31/05/2018
CPUSecondsUsed
Credit Check Identity Check MeetingsManager Bacs ManagementApps Payments
Conditions Portal Mortgages Transfers Jaws JCFSchema
Listener Payments Verification Reports
The JCFSchema workload was
responsible for the increased CPU
usage by the Mortgage Service seen
on the previous slide. What
Application caused this increase in the
JCFSchema Workload?

5. JCFSchema Workload
Application:
0
500
1000
1500
2000
2500
3000
3500
4000
13/05/201802:00
13/05/201803:00
13/05/201804:00
13/05/201805:00
13/05/201806:00
13/05/201807:00
13/05/201808:00
13/05/201809:00
13/05/201810:00
13/05/201811:00
13/05/201812:00
13/05/201813:00
13/05/201814:00
13/05/201815:00
13/05/201816:00
13/05/201817:00
13/05/201818:00
13/05/201819:00
13/05/201820:00
13/05/201821:00
13/05/201822:00
13/05/201823:00
14/05/201800:00
14/05/201801:00
14/05/201802:00
14/05/201803:00
14/05/201804:00
14/05/201805:00
14/05/201806:00
14/05/201807:00
14/05/201808:00
14/05/201809:00
14/05/201810:00
14/05/201811:00
14/05/201812:00
14/05/201813:00
14/05/201814:00
14/05/201815:00
14/05/201816:00
14/05/201817:00
14/05/201818:00
14/05/201819:00
14/05/201820:00
14/05/201821:00
14/05/201822:00
14/05/201823:00
CPUSecondsUsed
Very low CPU usage on day 1
Looping Application : 1 CPU 100%
busy
Hourly CPU usage for a single
application over a 2 day period

6. More Detailed Charts
•Having seen the drilldown from Services to
Workloads to Applications in the previous 3 charts,
the next 3 charts show some more specific views as
follows:
•The impact of new workloads
•Workloads which consume high amounts of CPU
•Load balancing exceptions

7. New Workloads
0
100
200
300
400
500
600
700
01/05/2018
02/05/2018
03/05/2018
04/05/2018
05/05/2018
06/05/2018
07/05/2018
08/05/2018
09/05/2018
10/05/2018
11/05/2018
12/05/2018
13/05/2018
14/05/2018
15/05/2018
16/05/2018
17/05/2018
18/05/2018
19/05/2018
20/05/2018
21/05/2018
22/05/2018
23/05/2018
24/05/2018
25/05/2018
26/05/2018
27/05/2018
28/05/2018
29/05/2018
30/05/2018
31/05/2018
CPUSecondsUsed
CustomerInquiry CustomerUpdate ReferenceInquiry SavingsInquiry
MortgageApplicationInquiry MortgageApplicationUpdate DocumentInquiry MortgageAccountInquiry
2 new workloads go live:
DocumentInquiry / MortgageAccountInquiry

8. High CPU Usage
Workloads
0
5,000
10,000
15,000
20,000
25,000
01/04/2018
02/04/2018
03/04/2018
04/04/2018
05/04/2018
06/04/2018
07/04/2018
08/04/2018
09/04/2018
10/04/2018
11/04/2018
12/04/2018
13/04/2018
14/04/2018
15/04/2018
16/04/2018
17/04/2018
18/04/2018
19/04/2018
20/04/2018
21/04/2018
22/04/2018
23/04/2018
24/04/2018
25/04/2018
26/04/2018
27/04/2018
28/04/2018
29/04/2018
30/04/2018
CPUSecondsUsed
Appservers BaseSchema Misc Jaws InterfaceSchema QueueManager Scheduler Letters
High CPU usage workload
Second, less severe instance

9. Load Balancing
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
01/05/2018
02/05/2018
03/05/2018
04/05/2018
05/05/2018
06/05/2018
07/05/2018
08/05/2018
09/05/2018
10/05/2018
11/05/2018
12/05/2018
13/05/2018
14/05/2018
15/05/2018
16/05/2018
17/05/2018
18/05/2018
19/05/2018
20/05/2018
21/05/2018
22/05/2018
23/05/2018
24/05/2018
25/05/2018
26/05/2018
27/05/2018
28/05/2018
29/05/2018
30/05/2018
31/05/2018
CPUSecondsUsed
AppServer_1 AppServer_2 AppServer_3 AppServer_4 AppServer_5 AppServer_6 AppServer_7 AppServer_8
AppServer_9 AppServer_10 AppServer_11 AppServer_12 AppServer_13 AppServer_14 AppServer_15 AppServer_16
AppServer_17 AppServer_18 AppServer_19 AppServer_20 AppServer_21 AppServer_22 AppServer_23 AppServer_24
Looping
AppServer
Looping
AppServer

10. Benefits
•Accurate Online Capacity Planning
•Detailed Service Reporting
•Stability of Services
•Continual Service Improvement
•Speedy identification of issues

11. www.cpiuk.com
www.linkedin.com/showcase/jade-service-
management-reporting/