The document discusses topics related to ubiquitous computing (ubicomp), including the transition to more distributed computing power across many devices per user. It covers key concepts in ubicomp like calm technology, natural interaction, and challenges in designing for context-aware, ambient, and long-term interaction across physical and virtual systems. The document also summarizes models of interaction, themes for ubicomp applications, and issues regarding privacy, failure handling, and the impact on existing systems. Finally, it briefly discusses concepts in information seeking behavior, game theory, and challenges for incentive-centered design.
Web Visions PDX '12: Applying Behavior DesignChris Risdon
Presentation given at WebVisions Portland. (for those that saw my SxSW presentation, presentation has been refined and updated)
More and more products and services are designed around motivating users and incentivizing change. Products and services in finance, health and the environment, among other areas, are increasingly designed around influencing behavior. Some are doing this better than others. There are useful academic models and patterns for applying persuasion techniques. However, these techniques tend to stand alone, separate from our proven methods and processes for designing for good user experiences.
UX Week 2013: The New Me Generation: Behavior Change as Value PropositionChris Risdon
Design to support behavior change is getting increased exposure as technology has allowed products and services to have a more pervasive role in people’s lives. What impact does the ability to passively collect data and present it back in a meaningful way have in people’s lives?
We are interacting with this data of our everyday lives in new ways. Smart products with personalized intelligence about our behavior help us track how many times we brush our teeth or walk the dog, with the hope we’ll be better at maintaining these habits. Where do these new offerings map on our landscape of products and services? What impact does data have on our behavior? How do data vizualizations amplify persuasion and impact behavior? While more products have an explicit influence on our daily lives, they require you to increasingly relinquish self-determination as a prerequisite for use. How do we design to support behavior change as a value proposition?
Predictable Irrationality If You Build What They Ask For, They Will Not ComeJoyce Hostyn
Traditional approaches to defining and deploying enterprise software fail to account for that fact that people are influenced by their environment, emotions, shortsightedness, and other forms of irrationality. How do we get past the predictable irrationality of people to redefine the problem and create experiences that people will embrace?
Web Visions PDX '12: Applying Behavior DesignChris Risdon
Presentation given at WebVisions Portland. (for those that saw my SxSW presentation, presentation has been refined and updated)
More and more products and services are designed around motivating users and incentivizing change. Products and services in finance, health and the environment, among other areas, are increasingly designed around influencing behavior. Some are doing this better than others. There are useful academic models and patterns for applying persuasion techniques. However, these techniques tend to stand alone, separate from our proven methods and processes for designing for good user experiences.
UX Week 2013: The New Me Generation: Behavior Change as Value PropositionChris Risdon
Design to support behavior change is getting increased exposure as technology has allowed products and services to have a more pervasive role in people’s lives. What impact does the ability to passively collect data and present it back in a meaningful way have in people’s lives?
We are interacting with this data of our everyday lives in new ways. Smart products with personalized intelligence about our behavior help us track how many times we brush our teeth or walk the dog, with the hope we’ll be better at maintaining these habits. Where do these new offerings map on our landscape of products and services? What impact does data have on our behavior? How do data vizualizations amplify persuasion and impact behavior? While more products have an explicit influence on our daily lives, they require you to increasingly relinquish self-determination as a prerequisite for use. How do we design to support behavior change as a value proposition?
Predictable Irrationality If You Build What They Ask For, They Will Not ComeJoyce Hostyn
Traditional approaches to defining and deploying enterprise software fail to account for that fact that people are influenced by their environment, emotions, shortsightedness, and other forms of irrationality. How do we get past the predictable irrationality of people to redefine the problem and create experiences that people will embrace?
Enchanted Objects: The next wave of the webDavid Rose
What can Snow White’s magic mirror, Wonder Woman’s lasso, Frodo’s sword, and runic amulets teach us about next generation Internet technologies? Using the metaphors of magic I attempt to explain the growing trend of embedded computing that is sweeping over consumer electronics, healthcare, travel, and media.
Technology as a Cultural Practice - UX AustraliaRachel Hinman
How do you design a mobile money service for people in rural Uganda who’ve never had a bank account? How do you test the usability of a mobile phone’s address book for users in rural India who’ve never had an address… yet alone an analog address book?
As cheap PCs and inexpensive mobile phones flood the global market, usability and user experience professionals will encounter more and more questions like these – questions that challenge not only our research tools and methodologies, but our fundamental assumptions about how people engage with technology. In this talk, Rachel will share insights she’s gained through creating experiences that must scale across vastly different cultures. She’ll share her thoughts on the challenges and opportunities designing for global markets will present to the user experience industry in the years to come.
Gackenbach, J.I. (2014, June). Role of Dreaming in AI-Human Interactions (Presentation within symposium “Machine Dreaming “).Paper presented at the annual meeting of the International Association for the Study of Dreams, Berkley, CA. Abstract published in the International Journal of Dream Research, http://journals.ub.uni-heidelberg.de/index.php/IJoDR/issue/view/1703.
20240104 HICSS Panel on AI and Legal Ethical 20240103 v7.pptxISSIP
20240103 HICSS Panel
Ethical and legal implications raised by Generative AI and Augmented Reality in the workplace.
Souren Paul - https://www.linkedin.com/in/souren-paul-a3bbaa5/
Event: https://kmeducationhub.de/hawaii-international-conference-on-system-sciences-hicss/
Usability and User Experience Training Seminarlabecvar
This presentation describes a day-long seminar for giving participants an overview of best practices in usability design and research. Also included are several hand-on exercises to be done throughout the day to solidify participants' understanding of course concepts.
Human Impact on Information Security - Computer Society of India Conference, ...Anup Narayanan
A brief overview regarding risks to information security due to poor awareness and irresponsible behavior. Based on my methodology HIMIS (Human Impact Management for Information Security). To know more about HIMIS, visit http://www.isqworld.com/himis
Building Compassionate Conversational Systemsdiannepatricia
Rama Akkiraju, Distinguished Engineer and Master Inventor at IBM, presention "Building Compassionate Conversational Systems" as part of the Cognitive Systems Institute Speaker Series.
World Innovation Forum 2010. Would like to download the Presentation? Please pay with a Tweet by following the link: http://www.paywithatweet.com/pay/?id=844e8b6643e07f0c2a8f06a03a5bb1b9
Joy Mountford at BayCHI: Visualizations of Our Collective LivesBayCHI
The lines between art, design, and information are dissolving as we experience new places and objects. Consider, for example, the organic flow of air traffic over North America at daybreak, the bursts of search query memes spreading around the globe, and the pointillist surge of mobile phone usage on New Year's Eve. Using the new techniques of generative data visualization, a new generation of artist/designers/engineer/scientists are creating gorgeous, dynamic experiences driven by massive sets of data about our own lives. Their work comes to life in architectural spaces, on walls of wood and metal and light and shimmering glass clouds suspended overhead. Of course it must be touched to be appreciated and engaged with, simple gestures launch a thousand images and possibilities. Many of these projects have received international recognition. They are primarily 3D applications that can run in real time, but really can only be appreciated by watching them, as movies. These data movies aim to make information easier to understand while being enjoyable to watch. Surprising insights surface through looking at our 'data life' in new ways, and may compel us to design in different, even better ways.
Getting Over Fear of Failure to Make Rapid DecisionsPaul Gillin
Conservative organizations often have big problems with accommodating failure, but innovative new Silicon Valley companies like Google are demonstrating that well-considered failure indicates a willingness to take risks and to think creatively. Why don't more companies accept and even promote well-considered failures?
Architecting a Post Mortem - Velocity 2018 San Jose TutorialWill Gallego
Engineers are frequently tasked with being front and center in intense, highly demanding situations that require clear lines of communication. Our systems fail not because of a lack of attention or laziness but due to cognitive dissonance between what we believe about our environments and the objective interactions both internal and external to them.
It’s time to revisit your established beliefs surrounding failure scenarios, with an emphasis not on the “who” in decision making but instead on the “why” behind those decisions. With attention to growth mindset, you can encourage your teams to reject shallow explanations of human error for said failures and focus on how to gain greater understanding of these complexities and push the boundaries on what you believe to be static, unchanging context outside your sphere of influence.
Will Gallego walks you through the structure of postmortems used at large tech companies with real-world examples of failure scenarios and debunks myths regularly attributed to failures. You’ll learn how to incorporate open dialogue within and between teams to bridge these gaps in understanding.
It has been said that Mobiles +Cloud + Social + Big Data = Better Run The World. IBM has invested over $20 billion since 2005 to grow its analytics business, many companies will invest more than $120 billion by 2015 on analytics, hardware, software and services critical in almost every industry like ; Healthcare, media, sports, finance, government, etc.
It has been estimated that there is a shortage of 140,000 – 190,000 people with deep analytical skills to fill the demand of jobs in the U.S. by 2018.
Decoding the human genome originally took 10 years to process; now it can be achieved in one week with the power of Analytic and BI (Business Intelligence). This lecture’s Key Messages is that Analytics provide a competitive edge to individuals , companies and institutions and that Analytics and BI are often critical to the success of any organization.
Methodology used is to teach analytic techniques through real world examples and real data with this goal to convince audience of the Analytics Edge and power of BI, and inspire them to use analytics and BI in their career and their life.
Enchanted Objects: The next wave of the webDavid Rose
What can Snow White’s magic mirror, Wonder Woman’s lasso, Frodo’s sword, and runic amulets teach us about next generation Internet technologies? Using the metaphors of magic I attempt to explain the growing trend of embedded computing that is sweeping over consumer electronics, healthcare, travel, and media.
Technology as a Cultural Practice - UX AustraliaRachel Hinman
How do you design a mobile money service for people in rural Uganda who’ve never had a bank account? How do you test the usability of a mobile phone’s address book for users in rural India who’ve never had an address… yet alone an analog address book?
As cheap PCs and inexpensive mobile phones flood the global market, usability and user experience professionals will encounter more and more questions like these – questions that challenge not only our research tools and methodologies, but our fundamental assumptions about how people engage with technology. In this talk, Rachel will share insights she’s gained through creating experiences that must scale across vastly different cultures. She’ll share her thoughts on the challenges and opportunities designing for global markets will present to the user experience industry in the years to come.
Gackenbach, J.I. (2014, June). Role of Dreaming in AI-Human Interactions (Presentation within symposium “Machine Dreaming “).Paper presented at the annual meeting of the International Association for the Study of Dreams, Berkley, CA. Abstract published in the International Journal of Dream Research, http://journals.ub.uni-heidelberg.de/index.php/IJoDR/issue/view/1703.
20240104 HICSS Panel on AI and Legal Ethical 20240103 v7.pptxISSIP
20240103 HICSS Panel
Ethical and legal implications raised by Generative AI and Augmented Reality in the workplace.
Souren Paul - https://www.linkedin.com/in/souren-paul-a3bbaa5/
Event: https://kmeducationhub.de/hawaii-international-conference-on-system-sciences-hicss/
Usability and User Experience Training Seminarlabecvar
This presentation describes a day-long seminar for giving participants an overview of best practices in usability design and research. Also included are several hand-on exercises to be done throughout the day to solidify participants' understanding of course concepts.
Human Impact on Information Security - Computer Society of India Conference, ...Anup Narayanan
A brief overview regarding risks to information security due to poor awareness and irresponsible behavior. Based on my methodology HIMIS (Human Impact Management for Information Security). To know more about HIMIS, visit http://www.isqworld.com/himis
Building Compassionate Conversational Systemsdiannepatricia
Rama Akkiraju, Distinguished Engineer and Master Inventor at IBM, presention "Building Compassionate Conversational Systems" as part of the Cognitive Systems Institute Speaker Series.
World Innovation Forum 2010. Would like to download the Presentation? Please pay with a Tweet by following the link: http://www.paywithatweet.com/pay/?id=844e8b6643e07f0c2a8f06a03a5bb1b9
Joy Mountford at BayCHI: Visualizations of Our Collective LivesBayCHI
The lines between art, design, and information are dissolving as we experience new places and objects. Consider, for example, the organic flow of air traffic over North America at daybreak, the bursts of search query memes spreading around the globe, and the pointillist surge of mobile phone usage on New Year's Eve. Using the new techniques of generative data visualization, a new generation of artist/designers/engineer/scientists are creating gorgeous, dynamic experiences driven by massive sets of data about our own lives. Their work comes to life in architectural spaces, on walls of wood and metal and light and shimmering glass clouds suspended overhead. Of course it must be touched to be appreciated and engaged with, simple gestures launch a thousand images and possibilities. Many of these projects have received international recognition. They are primarily 3D applications that can run in real time, but really can only be appreciated by watching them, as movies. These data movies aim to make information easier to understand while being enjoyable to watch. Surprising insights surface through looking at our 'data life' in new ways, and may compel us to design in different, even better ways.
Getting Over Fear of Failure to Make Rapid DecisionsPaul Gillin
Conservative organizations often have big problems with accommodating failure, but innovative new Silicon Valley companies like Google are demonstrating that well-considered failure indicates a willingness to take risks and to think creatively. Why don't more companies accept and even promote well-considered failures?
Architecting a Post Mortem - Velocity 2018 San Jose TutorialWill Gallego
Engineers are frequently tasked with being front and center in intense, highly demanding situations that require clear lines of communication. Our systems fail not because of a lack of attention or laziness but due to cognitive dissonance between what we believe about our environments and the objective interactions both internal and external to them.
It’s time to revisit your established beliefs surrounding failure scenarios, with an emphasis not on the “who” in decision making but instead on the “why” behind those decisions. With attention to growth mindset, you can encourage your teams to reject shallow explanations of human error for said failures and focus on how to gain greater understanding of these complexities and push the boundaries on what you believe to be static, unchanging context outside your sphere of influence.
Will Gallego walks you through the structure of postmortems used at large tech companies with real-world examples of failure scenarios and debunks myths regularly attributed to failures. You’ll learn how to incorporate open dialogue within and between teams to bridge these gaps in understanding.
It has been said that Mobiles +Cloud + Social + Big Data = Better Run The World. IBM has invested over $20 billion since 2005 to grow its analytics business, many companies will invest more than $120 billion by 2015 on analytics, hardware, software and services critical in almost every industry like ; Healthcare, media, sports, finance, government, etc.
It has been estimated that there is a shortage of 140,000 – 190,000 people with deep analytical skills to fill the demand of jobs in the U.S. by 2018.
Decoding the human genome originally took 10 years to process; now it can be achieved in one week with the power of Analytic and BI (Business Intelligence). This lecture’s Key Messages is that Analytics provide a competitive edge to individuals , companies and institutions and that Analytics and BI are often critical to the success of any organization.
Methodology used is to teach analytic techniques through real world examples and real data with this goal to convince audience of the Analytics Edge and power of BI, and inspire them to use analytics and BI in their career and their life.
Technology Trends Social Media, a copy of the presentation delivered by Alistair Leathwood, Managing Director, Freshminds Research from the CIM East of England Summer Marketing Conference held on 9 June 2011 at ARU, Chelmsford
BA and Beyond 19 Sponsor spotlight - Namahn - Beating complexity with complexityBA and Beyond
It’s a complex world full of complex problems- organisational change, the income inequality gap and digital transformation just to name a few.
The conventional way of combatting complexity to solve problems no longer works.
The great minds of Systemic Design have come together to create a unique and innovative toolkit designed to embrace complexity and change the way that we design solutions.
The first of its kind, the toolkit is based on academic research and human-centred design expertise. It is also the first to be endorsed by the Systemic Design Association and is truly changing the way that solutions are designed.
We invite you to come and discover how the Systemic Design Toolkit is driving a democratisation and transformation of the solutions design process for all stakeholders involved.
Everyone's talking Digital and it's Dangerous - for Henley Business SchoolDavid Terrar
Guest lecture at Henley Business School
The digital backdrop - 20 years of a world gone digital
Why the current business landscape is so disruptive and what we call the Digital Enterprise Wave
Why organisational change is relevant, a look at different models, examples and case studies
Digital transformation defined
The management shift that is emerging (and required)
8 building blocks for digital transformation
3. The
“Post-‐PC”
Era
•
1960s
(Mainframes):
100s
of
users
per
computer
• 1970s
(Minicomputers):
10s
of
users
per
computer
• 1980s
(PCs):
1
user
per
computer
• 1990s-‐2000s
(Mobile):
10s
of
computers
per
user
• The
Future
(Ubicomp):
100s,
1000s
of
computers
per
user
15. Challenges
of
Ubicomp
Design:
• Appropriate
physical
interac=on
• Applica=on
themes
&
requirements
• Theories/Methods
for
design
&
eval
16. Interac=on
• Natural
&
implicit
input
– Which
mode
to
use
when?
• Mul=scale
and
distributed
output
– Which
informa=on
to
put
where?
•
Integra=on
of
physical
and
virtual
– How
best
to
link
the
two?
17. Models
of
Interac=on
• Ac=vity
Theory:
goals
and
ac=ons
are
fluid,
tools
shape
behavior
• Situated
Ac=on:
behavior
is
improvisa=onal,
context
is
important
• Distributed
Cogni=on:
knowledge
is
in
the
world,
especially
ar=facts
21. What
is
Informa=on?
Informa=on
is
anything
that
can
change
person’s
knowledge
Belkin,
1978
22. Two
kinds
of
knowledge
Personal
Experience
Second-‐Hand
Knowledge
We
do
not
believe
everything
other
people
tell
us.
People
make
judgments
about
how
useful
informa=on
is
to
their
par=cular
needs,
ac=vely
construct
meaning,
form
judgments
about
the
relevance
of
the
informa=on.
Patrick
Wilson
23. Human
Informa=on
Behavior
the
study
of
a
variety
of
interac=ons
between
:
• people
(individuals,
groups,
professions)
• various
forms
of
“informa=on”
or
knowledge
• Encountering
with
systems,
services,
networks,
technology
...
• The
context
of
use
24. Informa=on
Seeking
Behavior
What
people
do
in
response
to
goals
(inten=ons)
which
require
informa=on
support
How
people
seek
informa=on
by
interac=ng
with
various
informa=on
systems
How
people
communicate
informa=on
with
people
26. More
defini=ons
Process
in
which
humans
purposefully
engage
in
order
to
change
their
state
of
knowledge
(Marchionini,
1995)
A
conscious
effort
to
acquire
informa=on
in
response
to
a
need
or
gap
in
your
knowledge
(Case,
2002)
…fiing
informa=on
in
with
what
one
already
knows
and
extending
this
knowledge
to
create
new
perspec=ves
(Kuhlthau,
2004)
29. Why
ISB?
ISB
becomes
more
ubiquitous
The
impact
of
the
Internet
and
Web
as
communica=on
and
informa=on
channels
More
and
more
informa=on
creators,
producers,
disseminators,
providers
35. Game
Theory
Cooperate
Defect
Cooperate
3,3
0,5
Defect
5,0
1,1
The
Prisoner’s
dilemma
?
36. Repeated
Game
Grim
Trigger
• Cooperate
un=l
a
rival
deviates
• Once
a
devia=on
occurs,
play
non-‐
coopera=vely
for
the
rest
of
the
game
Tit
for
Tat
• Cooperate
if
your
rival
cooperated
in
the
most
recent
period
• Cheat
if
your
rival
cheated
in
the
most
recent
period
39. ICD
Challenges:
Moral
Hazard
One
side
lacking
informa=on
about
the
other’s
ac=ons
Adverse
Selec=on
High-‐quality
traders
being
less
likely
to
trade
than
low-‐quality
traders,
because
the
other
side
cannot
dis=nguish
them
40. Adverse
Selec=on
Can
lead
to
breakdown
of
the
high-‐quality
market
– Fewer
high-‐quality
sellers
leads
to
buyers
being
willing
to
quote
a
lower
price
– Lower
price
dissuades
high-‐quality
sellers
even
further
buyers’
lack
of
credible
informa=on
about
product
41. Moral
Hazard
One
side
lacking
informa=on
about
the
other’s
ac=ons
– eg,
if
there
are
no
postal
receipts,
only
the
seller
knows
if
he
shipped
the
item.
Would
hold
as
long
as
seller’s
incen=ve
to
ship
is
less
than
seller’s
incen=ve
to
not
ship
42. Reputa=on
systems
can
poten=ally
reduce
both
moral
hazard
and
adverse
selec=on
effects.