Ivon Mills has over 22 years of experience in management, operations, budgeting, purchasing, and training. She holds a B.S. in Hotel & Restaurant Management, an M.A. in Organizational Management, and a Diploma in Nutrition, Diet and Health Science. Her experience includes positions as Seasider Snack Bar and Concessions Manager at BYU-Hawaii, International Work-Study Specialist at BYU-Hawaii, Operations Manager at Clarion Hotel Tradewinds, and Business Counselor. She has also taught classes in business operations, leadership, and study skills at BYU-Hawaii for over 20 years.
The document provides a summary of a candidate pursuing a Master's degree in Mental Health Counseling & Psychology. It outlines their extensive customer service, management, and coaching experience over 10 years including as a Certified Wellness Life Coach and Life Skills Coach. It also lists their education and skills including effective communication, leadership, behavioral analysis, coaching, and facilitating positivity.
Kalisha Cozart is seeking a business position. She has a B.A. in Business with a Marketing concentration expected from Hollins University in May 2017, and an A.A.S. in Human Services from Virginia Western Community College. She has skills in leadership, management, training, customer service, and organizational ability from internships and experience as a Store Manager at McDonalds from 1994-2003. She currently resides in Roanoke, VA.
Chase C Morgan has over 10 years of experience in youth development roles, including promoting from Unit Assistant to Director at the Boys and Girls Club of Brazoria County in less than 5 years. She facilitated activities to develop students' growth, maintained accurate financial records, and identified staffing needs. Morgan also has experience in church youth ministry, puppetry performances, and retail work. She is skilled in spreadsheets, word processing, presentations, budgeting, and customer service.
David Murray has over 20 years of experience in youth development, mental health, and social services. He has successfully managed truancy reduction, job training, and mentoring programs. Murray holds a bachelor's degree and has received formal training in areas such as child abuse prevention and foster care. He has a proven track record of helping at-risk youth and improving outcomes through relationship building and programming.
Sheila Bailey has over 20 years of experience in health services marketing, sales, and advertising. She has a proven track record of developing creative marketing campaigns and strategic plans that increase revenues and grow customer bases. Currently, she works as a Sales and Marketing Representative for AseraCare Hospice where she has increased hospice census enrollment by up to 70% and palliative medicine program enrollment from 30 to 200.
Careers in leisure and recreation management employment prerequisitespamelawendell
Leisure and recreation management courses prepare students for careers in the areas of therapeutic recreation, community recreation, travel and tourism and youth services with healthcare facilities, parks and resorts, hotels and camps, companies and youth-focused organizations.
Kelli Backman has over 10 years of experience in higher education admissions, marketing, and management. She is currently the Director of Admissions at Bryan College of Health Sciences, where her initiatives have increased enrollment from 400 to over 700 students. She leads teams, develops programs, and oversees recruitment, communications, and the implementation of new technology systems to support admissions.
MengMeng Chen is a marketing management student at Baruch College expected to graduate in June 2016. She has work experience in restaurant management, sales, customer service, and student teaching. Her skills include strategic marketing, sales forecasting, customer service, communication, and fluency in Mandarin.
The document provides a summary of a candidate pursuing a Master's degree in Mental Health Counseling & Psychology. It outlines their extensive customer service, management, and coaching experience over 10 years including as a Certified Wellness Life Coach and Life Skills Coach. It also lists their education and skills including effective communication, leadership, behavioral analysis, coaching, and facilitating positivity.
Kalisha Cozart is seeking a business position. She has a B.A. in Business with a Marketing concentration expected from Hollins University in May 2017, and an A.A.S. in Human Services from Virginia Western Community College. She has skills in leadership, management, training, customer service, and organizational ability from internships and experience as a Store Manager at McDonalds from 1994-2003. She currently resides in Roanoke, VA.
Chase C Morgan has over 10 years of experience in youth development roles, including promoting from Unit Assistant to Director at the Boys and Girls Club of Brazoria County in less than 5 years. She facilitated activities to develop students' growth, maintained accurate financial records, and identified staffing needs. Morgan also has experience in church youth ministry, puppetry performances, and retail work. She is skilled in spreadsheets, word processing, presentations, budgeting, and customer service.
David Murray has over 20 years of experience in youth development, mental health, and social services. He has successfully managed truancy reduction, job training, and mentoring programs. Murray holds a bachelor's degree and has received formal training in areas such as child abuse prevention and foster care. He has a proven track record of helping at-risk youth and improving outcomes through relationship building and programming.
Sheila Bailey has over 20 years of experience in health services marketing, sales, and advertising. She has a proven track record of developing creative marketing campaigns and strategic plans that increase revenues and grow customer bases. Currently, she works as a Sales and Marketing Representative for AseraCare Hospice where she has increased hospice census enrollment by up to 70% and palliative medicine program enrollment from 30 to 200.
Careers in leisure and recreation management employment prerequisitespamelawendell
Leisure and recreation management courses prepare students for careers in the areas of therapeutic recreation, community recreation, travel and tourism and youth services with healthcare facilities, parks and resorts, hotels and camps, companies and youth-focused organizations.
Kelli Backman has over 10 years of experience in higher education admissions, marketing, and management. She is currently the Director of Admissions at Bryan College of Health Sciences, where her initiatives have increased enrollment from 400 to over 700 students. She leads teams, develops programs, and oversees recruitment, communications, and the implementation of new technology systems to support admissions.
MengMeng Chen is a marketing management student at Baruch College expected to graduate in June 2016. She has work experience in restaurant management, sales, customer service, and student teaching. Her skills include strategic marketing, sales forecasting, customer service, communication, and fluency in Mandarin.
This curriculum vitae is for Enshirah Kanaan, who currently works as a Project Coordinator for SITA Global Services in Amman, Jordan. She has a Bachelor's degree in Computer Science from Yarmouk University in Irbid, Jordan. Her work experience includes roles as a Project Coordinator and teacher. She is proficient in English and Arabic and has skills in ITIL standards, Six Sigma practices, and computer programs like MS Visio and Lotus Notes.
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This curriculum vitae summarizes the professional experience and qualifications of Dr. Said Sabbagh. He is currently a professor at the Prof. Dr. Fuat Sezgin Research Foundation for the History of Science in Islam at Fatih Sultan Mehmet Vakf University in Istanbul, Turkey. Previously he held positions as a lecturer and assistant professor in Syria and Saudi Arabia. Dr. Sabbagh has a PhD in nuclear and particle physics from Kyiv National Taras Shevchenko University in Ukraine. His research interests include applications of radiation in healthcare, industry, and cultural heritage. He has published over 18 papers and reports.
This document is a curriculum vitae for Dr. Marwan Sabbagh. It lists his current positions, which include directorships at research institutes and professorships. It then outlines his extensive previous professional experience in academic medicine and clinical research spanning over 25 years. The CV provides details of his education, honors, memberships, and publications. It presents Dr. Sabbagh as a highly accomplished neurologist and leader in Alzheimer's disease and dementia research.
Ahmad Kanaan is a Lebanese national born in 1992. He received a Bachelor's degree in hospitality management from Sagesse University in 2014. He has over 5 years of experience in front office management positions at hotels like Movenpick, Omonot Luxury Boutique, and SeaCrest Oceanfront Resort. His experience includes roles like front office supervisor, shift leader, and internships. He is proficient in English, French, and Arabic and has certifications in front office professional skills and hospitality courses.
Samia Boutros has 17 years of experience in accounts payable and project coordination. She is seeking a position that allows her to utilize her strong background in accounts payable and project coordination. She has experience processing 350 invoices per day with minimal errors and coordinating multi-million dollar projects from start to finish. Her previous employers include EXI Parsons Telecommunications, Ericsson Inc., Arrow Industries/ConAgra, and Bochi Inc. where she gained experience in accounts payable, project coordination, and customer service.
The document provides results from the 4th WKF Youth Camp & World Cup held from July 4-10, 2011 in Loutraki, Greece. It lists the top three placings in each category of competition, including cadet and junior kata and various weight categories for cadet and junior kumite for both male and female divisions. Egypt placed first in many of the kumite categories, while other top placing countries included Iran, Turkey, Germany and Greece. The results are broken down over three days of competition from July 5-7.
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Maritess Abria Agudo seeks an administrative or sales position where she can utilize over 10 years of experience in retail showroom management, sales, merchandising, and customer service. She has a Bachelor's degree in Business Administration and is skilled in areas such as QuickBooks, Orion, Microsoft Office, and inventory management. Her most recent role was as Administrative and Senior Sales Coordinator at Atmosphere Cloud Computer LLC since 2012.
John Girard has over 18 years of experience leading for-profit educational institutions. He has successfully turned around two campuses, returning them to profitability within one year by improving recruitment, retention, management of resources, and organizational culture. Throughout his career, he has exceeded enrollment and financial goals while ensuring regulatory compliance. He is skilled in developing innovative programs, analyzing market trends, and maximizing the strengths of his staff.
This document is a resume for Margaret Eva Jasinski seeking a position in health administration, health promotion, health education, or holistic wellness. It outlines her education including a Master of Public Health and Bachelor of Science in Community Health from the University of Illinois. It also lists her certifications and experience including roles at the University of Missouri Student Health Center and the American College Health Association.
The document is a resume for Jessica Fagley. She has over 10 years of experience in family and human development, with a focus on areas like leadership, fitness coaching, training, strategic planning, customer service, and client counseling. Her professional experience includes roles as a lead community site coordinator at YMCA Central New Mexico, a life coach for her own business called Breathing Bold, and a membership coordinator and fitness instructor at YMCA Central New Mexico. She also has experience as a home care provider and executive assistant at Park Avenue Bank. Fagley has a Bachelor's degree in Social and Family Dynamics from Arizona State University.
Anita Howard has over 17 years of experience in early childhood education and academic administration. She currently serves as the director of Little Disciple Preschool, where she oversees daily operations, manages staff, and ensures compliance with state regulations. She has experience evaluating and improving curricula, and uses strategies like social media, marketing, and collaborative partnerships to increase enrollment. Anita strives to motivate students and help them achieve excellence through leadership, project management, and process improvement skills.
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Lorayna Blue has over 25 years of experience in non-profit youth programs, special needs school settings, and as a Program Director for an organization providing services to individuals with intellectual and physical disabilities. She is currently the Program Director of Dungarvin Indiana, LLC, where she oversees client services, staffing, scheduling, quality control, budgeting, and direct client needs. She has extensive expertise in areas like client compliance, staff training, knowledge of regulations, care coordination, budget and financial management, and problem resolution.
Stacey Jalowitz is seeking a business management position utilizing her skills in customer service, management, human resources, and business ethics. She has over 10 years of professional experience, including as a Student Finance Advisor at Rasmussen College and Executive Team Leader at Target Corporation. Jalowitz has a Bachelor's degree in Business Administration from the University of Wisconsin-Eau Claire and is actively involved in her professional community.
Robert Cappel has over 30 years of experience in education operations and sales management. He has held several leadership roles such as President, Campus Director, and Director of Admissions at various career schools and technical institutes. In these roles, he successfully managed budgets, achieved enrollment and outcomes goals, and oversaw staff. He has a track record of improving student satisfaction, retention, placement rates, and overall school performance.
Waynica Staples has over 10 years of experience in non-profit and educational organizations. She has a proven track record of recruiting and managing high-performing teams, developing new programs, and accelerating student enrollment through innovative marketing. She currently works as an adjunct faculty member at DeVry University and manages the transition department at City Charter High School.
David Vazquez has over 15 years of experience in education leadership and management. He holds a Juris Doctorate and has served as the Corporate Director of Education for ICDC College, where he was responsible for academic operations, compliance, new program development, and online course production. He has a proven track record of implementing initiatives that improved student outcomes and generated cost savings.
Pauline DeGrazia is currently the Campus Manager at National Louis University, where she is responsible for maximizing growth, outreach, and student life at the Wheeling campus. She has over 15 years of experience in higher education administration, student advising, financial aid, and veterans benefits. Pauline is passionate about helping students access higher education and has a track record of successfully advising and graduating students. She also has experience in staffing and customer service management in both corporate and small business settings.
Amy K. Prodan is seeking a new position and has extensive experience in education, marketing, and community outreach. She has over 15 years of experience in roles such as Director of Enrollment Services, Director of Marketing, and Manager of Continuing Education. Her background demonstrates success in student recruitment, developing partnerships, public speaking, and managing budgets. She increased enrollment at multiple institutions and more than doubled revenue from continuing education programs.
This curriculum vitae is for Enshirah Kanaan, who currently works as a Project Coordinator for SITA Global Services in Amman, Jordan. She has a Bachelor's degree in Computer Science from Yarmouk University in Irbid, Jordan. Her work experience includes roles as a Project Coordinator and teacher. She is proficient in English and Arabic and has skills in ITIL standards, Six Sigma practices, and computer programs like MS Visio and Lotus Notes.
Michael Barham has over 15 years of experience in information security and IT. He has held positions at Wells Fargo, Bank of America, and the U.S. Army, where he developed expertise in data security, systems administration, network operations, and maintaining sensitive information. Barham has strong technical skills including experience with multiple computer systems and programs, logical problem solving, and communication abilities. He is pursuing further education in web and application development.
This curriculum vitae summarizes the professional experience and qualifications of Dr. Said Sabbagh. He is currently a professor at the Prof. Dr. Fuat Sezgin Research Foundation for the History of Science in Islam at Fatih Sultan Mehmet Vakf University in Istanbul, Turkey. Previously he held positions as a lecturer and assistant professor in Syria and Saudi Arabia. Dr. Sabbagh has a PhD in nuclear and particle physics from Kyiv National Taras Shevchenko University in Ukraine. His research interests include applications of radiation in healthcare, industry, and cultural heritage. He has published over 18 papers and reports.
This document is a curriculum vitae for Dr. Marwan Sabbagh. It lists his current positions, which include directorships at research institutes and professorships. It then outlines his extensive previous professional experience in academic medicine and clinical research spanning over 25 years. The CV provides details of his education, honors, memberships, and publications. It presents Dr. Sabbagh as a highly accomplished neurologist and leader in Alzheimer's disease and dementia research.
Ahmad Kanaan is a Lebanese national born in 1992. He received a Bachelor's degree in hospitality management from Sagesse University in 2014. He has over 5 years of experience in front office management positions at hotels like Movenpick, Omonot Luxury Boutique, and SeaCrest Oceanfront Resort. His experience includes roles like front office supervisor, shift leader, and internships. He is proficient in English, French, and Arabic and has certifications in front office professional skills and hospitality courses.
Samia Boutros has 17 years of experience in accounts payable and project coordination. She is seeking a position that allows her to utilize her strong background in accounts payable and project coordination. She has experience processing 350 invoices per day with minimal errors and coordinating multi-million dollar projects from start to finish. Her previous employers include EXI Parsons Telecommunications, Ericsson Inc., Arrow Industries/ConAgra, and Bochi Inc. where she gained experience in accounts payable, project coordination, and customer service.
The document provides results from the 4th WKF Youth Camp & World Cup held from July 4-10, 2011 in Loutraki, Greece. It lists the top three placings in each category of competition, including cadet and junior kata and various weight categories for cadet and junior kumite for both male and female divisions. Egypt placed first in many of the kumite categories, while other top placing countries included Iran, Turkey, Germany and Greece. The results are broken down over three days of competition from July 5-7.
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Maritess Abria Agudo seeks an administrative or sales position where she can utilize over 10 years of experience in retail showroom management, sales, merchandising, and customer service. She has a Bachelor's degree in Business Administration and is skilled in areas such as QuickBooks, Orion, Microsoft Office, and inventory management. Her most recent role was as Administrative and Senior Sales Coordinator at Atmosphere Cloud Computer LLC since 2012.
John Girard has over 18 years of experience leading for-profit educational institutions. He has successfully turned around two campuses, returning them to profitability within one year by improving recruitment, retention, management of resources, and organizational culture. Throughout his career, he has exceeded enrollment and financial goals while ensuring regulatory compliance. He is skilled in developing innovative programs, analyzing market trends, and maximizing the strengths of his staff.
This document is a resume for Margaret Eva Jasinski seeking a position in health administration, health promotion, health education, or holistic wellness. It outlines her education including a Master of Public Health and Bachelor of Science in Community Health from the University of Illinois. It also lists her certifications and experience including roles at the University of Missouri Student Health Center and the American College Health Association.
The document is a resume for Jessica Fagley. She has over 10 years of experience in family and human development, with a focus on areas like leadership, fitness coaching, training, strategic planning, customer service, and client counseling. Her professional experience includes roles as a lead community site coordinator at YMCA Central New Mexico, a life coach for her own business called Breathing Bold, and a membership coordinator and fitness instructor at YMCA Central New Mexico. She also has experience as a home care provider and executive assistant at Park Avenue Bank. Fagley has a Bachelor's degree in Social and Family Dynamics from Arizona State University.
Anita Howard has over 17 years of experience in early childhood education and academic administration. She currently serves as the director of Little Disciple Preschool, where she oversees daily operations, manages staff, and ensures compliance with state regulations. She has experience evaluating and improving curricula, and uses strategies like social media, marketing, and collaborative partnerships to increase enrollment. Anita strives to motivate students and help them achieve excellence through leadership, project management, and process improvement skills.
Stacey Marie Jalowitz is seeking a new position and has over 10 years of experience in customer service, project management, and 5 years of experience in management, training, and development. She has a diverse professional background including roles in student finance advising and as an executive team leader. She is looking to strengthen her abilities and grow professionally with a new company.
Lorayna Blue has over 25 years of experience in non-profit youth programs, special needs school settings, and as a Program Director for an organization providing services to individuals with intellectual and physical disabilities. She is currently the Program Director of Dungarvin Indiana, LLC, where she oversees client services, staffing, scheduling, quality control, budgeting, and direct client needs. She has extensive expertise in areas like client compliance, staff training, knowledge of regulations, care coordination, budget and financial management, and problem resolution.
Stacey Jalowitz is seeking a business management position utilizing her skills in customer service, management, human resources, and business ethics. She has over 10 years of professional experience, including as a Student Finance Advisor at Rasmussen College and Executive Team Leader at Target Corporation. Jalowitz has a Bachelor's degree in Business Administration from the University of Wisconsin-Eau Claire and is actively involved in her professional community.
Robert Cappel has over 30 years of experience in education operations and sales management. He has held several leadership roles such as President, Campus Director, and Director of Admissions at various career schools and technical institutes. In these roles, he successfully managed budgets, achieved enrollment and outcomes goals, and oversaw staff. He has a track record of improving student satisfaction, retention, placement rates, and overall school performance.
Waynica Staples has over 10 years of experience in non-profit and educational organizations. She has a proven track record of recruiting and managing high-performing teams, developing new programs, and accelerating student enrollment through innovative marketing. She currently works as an adjunct faculty member at DeVry University and manages the transition department at City Charter High School.
David Vazquez has over 15 years of experience in education leadership and management. He holds a Juris Doctorate and has served as the Corporate Director of Education for ICDC College, where he was responsible for academic operations, compliance, new program development, and online course production. He has a proven track record of implementing initiatives that improved student outcomes and generated cost savings.
Pauline DeGrazia is currently the Campus Manager at National Louis University, where she is responsible for maximizing growth, outreach, and student life at the Wheeling campus. She has over 15 years of experience in higher education administration, student advising, financial aid, and veterans benefits. Pauline is passionate about helping students access higher education and has a track record of successfully advising and graduating students. She also has experience in staffing and customer service management in both corporate and small business settings.
Amy K. Prodan is seeking a new position and has extensive experience in education, marketing, and community outreach. She has over 15 years of experience in roles such as Director of Enrollment Services, Director of Marketing, and Manager of Continuing Education. Her background demonstrates success in student recruitment, developing partnerships, public speaking, and managing budgets. She increased enrollment at multiple institutions and more than doubled revenue from continuing education programs.
Brian Phillip has over 20 years of experience in financial aid and student recruitment. He has managed financial aid offices at both Florida Memorial University and Nova Southeastern University, overseeing the awarding of over $40 million annually in grants, scholarships, and loans. He is proficient in financial aid software like Banner and PowerFaids. Currently he works as an Assistant Director of Student Recruitment and Enrollment Management at NSU, where he develops recruitment strategies to increase enrollment by 10-15% annually.
Constance Jones has over 18 years of experience in post-secondary education, including positions as Director of Default Prevention, Manager of Financial Aid, and Director of Financial Aid. She has a strong background in strategic planning, operations management, budgeting, and ensuring compliance. Jones is currently pursuing an MBA and is skilled in areas such as student satisfaction, staff development, and organizational effectiveness.
Stacey Jalowitz has over 15 years of experience in customer service, management, and financial aid advising. She has a diverse background including managing teams, meeting financial goals, and ensuring great customer experiences. Jalowitz is excited to join a company where she can continue growing professionally.
This document is a resume for Janie Grigsby-Drumgole outlining her professional experience in community engagement, sales, marketing, management, training, and customer service over the past 10+ years. She is currently the GirlSpace Chicago Program Manager at Girl Scouts where she manages a staff of 20+ and oversees afterschool programs at over 40 schools. Prior experience includes roles in enrollment advising, patient relations, and customer service. She has a proven track record of success in sales, exceeding goals, developing strategic plans, and motivating teams.
Mona May has 17 years of experience in management, including 14 years in higher education management and 3 years supervising steel production. She is currently the Director of Student Services at Brown Mackie College in Atlanta, GA where she oversees various departments including financial services, accounting, facilities, and the registrar's office. Prior to this role she held several director roles in financial aid and business operations at various for-profit colleges. She has a track record of strong leadership, regulatory compliance, and operational success in both higher education and manufacturing environments.
Deborah Critchett has over 15 years of experience in behavioral counseling, case management, education, and nonprofit work. She has held roles supervising foster families and mentoring at-risk youth, providing in-home therapy, and advising students. Critchett also has experience in retail management, financial aid coordination, and volunteer coordination at the American Red Cross. She has a Master's degree in Higher Education Administration and is proficient in various software programs.
Ashley Emert has over 10 years of experience in education and finance. She currently works as a Preschool Readiness Enrichment Program/Junior Kindergarten Teacher. Previously, she was the Assistant Director at Minnieland Academy where she managed finances, provided customer service, hired and trained employees, and ensured regulatory compliance. Emert has a Bachelor's degree in Liberal Studies and various certifications in CPR, first aid, food safety, and early childhood education curriculum development.
Michael P. Kurilla is an experienced program management and student services specialist seeking a new opportunity. He has over 10 years of experience developing educational programming, advising students, and managing multiple tasks under deadlines. Currently he is responsible for developing continuing education programs at West Virginia University, where he achieved a 72% increase in office efficiency by transitioning to an online learning system. He is eager to contribute his experience and focus on student engagement and success.
1. I V O N A W . M I L L S
54-119 Imua Place, Hauula, 96762
OBJECTIVE
INTERNATIONAL STUDENT ADVISOR
EDUCATION
1992 B.S., Hotel & Restaurant Management BYU-Hawaii
1997 M.A., Organizational Management University of Phoenix
2014 Diploma in Nutrition, Diet and Health Science Ashworth College
WORK HISTORY
2007- Present Brigham Young University-Hawaii Laie, HI
Seasider Snack Bar and Concessions Manager
Involved in budget forecasting, reconciliation and strategic planning for a $700,000 operation.
Responsible for marketing, hiring, training, promoting, purchasing, and creating monotony breakers.
Involved in cooking and quality control. Conducted customer service training every quarter and
responsible for morale improvement.
Analyzing the incoming and outgoing of funds within the department’s budgets. In less than one
year, brought the Seasider Snack Bar’s food cost and other costs under control.
2006-2007 Brigham Young University-Hawaii Laie, HI
International Work-Study/Student Employment and Insurance Sprecialist (temporary hire)
Monitored students IWES funds ensuring that disbursements and payments are made according to
students’ contract and advising students with academics and ensuring they are taking classes and
graduating as planned
Data Analysis with regards to the distribution of funding for the IWES program by created queries
on people soft to track the students’ disbursements and payments to ensure students obligations are
met accordingly.
Prepared and presented to students regarding the IWES scholarship, dos and don’ts and their
commitment even after their education.
2004-2006 Clarion Hotel Tradewinds Pago Pago, AS
Operations Manager
Oversaw daily operations of the Food and Beverage department, including Equator Restaurant and
Banquets and catering.
Hired and trained all employees.
Developed budgets and strategic plans for financial improvement for the department.
In charge of purchasing for the whole hotel.
Conducted customer service training every quarter and responsible for morale improvement.
2003-2004 American Small Business Development Center Pago Pago AS
2. Business Counselor – Representative of the US Small Business Administration
Consulted with and trained small business owners on business startup.
Taught business startup, computer and grant writing classes
Helped business owners develop business plans and counseled them through the start-up process.
1994-2003 Brigham Young University-Hawaii Laie,
HI
Cafeteria Manager and Cash Operations Manager
Oversaw daily operations of the BYUH Food Service Cafeteria, Concessions and Vending in
all aspects of the business.
Set objectives and developed strategic plans to achieve them.
Improved morale, training, interdepartmental relationships and developed the first Student
Leadership Program for the Food
Services.
Set and controlled all budgets pertaining to the above listed departments.
Counseled students on career paths as well as majors.
1997- Present Brigham Young University-Hawaii Laie,
HI
Instructor, School of Business and Counselling Services
Taught Business Operations, Business Leadership and Basic University Study Skills.
Served as a counselor and advisor for Polynesian students. Assisted them in setting academic
goals and building and maintaining study discipline.
SKILLS
TECHNICAL:
I have an understanding of how Sunapsis communicates with SEVIS via batch file transfer process
and how it connects with People Soft as data is being updated or transferred. I have a thorough
understanding and experienced in navigating People Soft, creating queries and reconciling financial reports
in the system. Skilled in data analysis and system mapping and I am also experienced in blackboard, canvas
and drop-box software applications for student assignments and am a fast learner when it comes to technical
skills. I am experienced and very comfortable using Excel Spreadsheet, Microsoft word and power point
platforms and other presentation tools and software applications.
LEADERSHIP/MANAGERIAL:
I have over 22 years in the management level. As a manager of the Seasider Snack Bar and
Concessions at the Brigham Young University Hawaii Campus, I’ve handled all personnel
issues with regards to attendance, absenteeism, hiring, disciplining as well as handling
the day to day operation. I also have had experiences in marketing, budgeting and training an
d dealing with customer service issues, accounting, purchasing and quality control on a dail
y basis. At times when our Food Service Director is on a work trip or vacation, I’m asked to
oversee and lead the whole operation, handling issues that may come up and also appearing
in meetings on behalf of the Director. In this capacity, I have had the experience of reconcil
ing accounts and preparing forecast reports, sales comparison reports, product movement re
ports and any other report that will help me as a manager represent my boss and the Food
Service as a whole to arrive at sound decisions with regards to our operation and its daily,
monthly and yearly progress. As a manager for the Polynesian Cultural Center Concession, I
also dealt with hiring, training, disciplining, budget reconciliation and revenue forecasting.
3. Assisted in the overall Food and Beverage Strategic plans for a new facility and the day to
day operation at the concessions. In the two years I was the concessions manager, it grossed
seven million dollars and profited three million dollars during that time. I’ve been a leader
in organizing large catering events from start to finish in all its organization as well as orga
nizing scouting events from start to finish dealing with sub committees and making sure the
se events are implemented smoothly. Some example of such events are woodbadge course, li
ttle Philmont and employee appreciation week to name a few.
TEACHING AND TRAINING:
I developed a curriculum for the student leadership program for the Food Services Department and am the
primary instructor and coordinator for the program. This program is still ongoing today although it has
evolved over time. We have sent through our student leadership program over 200 hundred students and
have given away over $25,000 on merit awards as our students complete projects that have impacted the
Food Service Department. I have been the primary coach for this program working with the students to
properly prepare presentations when their projects are completed. In addition, for over 10 years I have
taught classes for the BYU-Hawaii School of Business in Food Cost & Labor control, Operations
management and Career Leadership and student leadership. I have also taught the Student Development and
University Life classes for the Counseling Department, which has been moved over to the Academic
Advising group to oversee this class. Additional teaching and training opportunities was with the Aloha
Council Training Team as the Aloha Council Training Chairperson for 2 years, as Course Director for the
Boy Scouts of America’s Wood Badge Course and district Training Chairperson for over the span of 10
years.
COUNSELING:
For over 10 years I have worked with the BYUH Counseling Department as a liason for our Polynesian
students, helping them deal with university life and with personal or academic issues they face from semester
to semester. I also worked closely with the BYUH International Student Services Department, counseling
the students regarding their finances, work and school schedules and the importance of keeping commitments
to school and family. I have counseled students in the importance of returning to their home country as part
of their contract and other scholarship issues that come up during the semester or term. I am able to relate to
students and employees through teaching as well as work environment.