Toby W. Shoulders Jr. is seeking a position in IT management, testing, script writing, and application administration through Linux. He has a Bachelor's degree in Computer Information Systems and over 10 years of experience in IT roles. His experience includes migrating applications to cloud environments, Linux administration, application support, testing, and management roles. He is proficient in several programming languages, operating systems, and tools.
Steven Femenella is seeking a career-oriented position utilizing his extensive computer knowledge and excellent customer service skills. He has over 20 years of experience in IT management, customer support, systems administration, and data processing. Femenella's background includes maintaining networks and servers, resolving hardware and software issues, training new employees, and managing customer accounts. He is proficient in Windows, Exchange, QuickBooks, and various software programs.
This document provides a summary of John Elza's experience in operations roles over 20 years. It includes his contact information and an overview of his skills and qualifications, followed by descriptions of his roles and responsibilities in change control, network operations, help desk management, and other areas for various employers like T-Mobile, MetroPCS, Securus Technologies, and others. His experience includes writing policies and procedures, managing NOCs, help desks, change advisory boards, and leading teams in network implementations, maintenance, and issue resolution.
Thomas Rasmussen is an experienced IT professional with a record of managing IT operations and projects across multiple platforms and applications. He has overseen the development of policies and procedures to streamline processes and achieve business objectives. Rasmussen communicates effectively with all levels of an organization and demonstrates a willingness to go above normal duties to contribute to business success. He has expertise in Microsoft, Apple, VMware, Linux, networking, security, and project management tools.
The document provides a summary of Derek F. Florence's qualifications and experience in cyber security and information technology. It outlines his education, including a Master's degree in Cyber Security and certifications. It then details his experience in various roles related to cyber security, risk management, and technical support. His experience includes positions at Sprint, Inc., multiple mortgage and lending companies, and Pagenet, Inc.
This document outlines plans to establish an IT service desk at TransVision to provide centralized IT support. The service desk will act as a single point of contact for all IT issues, maintain a database of incidents and resolutions, and ensure high quality support. It aims to quickly resolve problems, improve communication between users and support, and incorporate ITIL best practices such as escalating major incidents and integrating with other IT processes. The service desk will follow defined severity levels and processes to efficiently handle all support requests.
Kevin McLaughlin has over 16 years of experience in hospital information systems and network administration. He has a proven track record of researching, planning, implementing, and installing hardware and software updates. As the sole employee in the hospital telecommunications and network department, he managed these systems for a regional hospital. McLaughlin also has experience installing electronic medical records systems and providing computer support for various clients. He is skilled at learning new systems quickly and communicating technical ideas effectively.
Jimmy McClain is an Information Technology Director with over 20 years of experience managing IT operations and infrastructure for Montezuma County. He leads a technical team and provides hands-on support. Key initiatives include leading a $39 million fiber-to-the-home implementation project and merging disparate systems from separate county entities. McClain holds multiple IT certifications and degrees, including a Master's in Information Technology Management.
This document discusses computer systems servicing (CSS) as a subject area. It outlines two standards: a content standard regarding demonstrating understanding of basic computer and network concepts and theories, and a performance standard regarding independently providing quality computer hardware servicing in terms of computer and network installation, diagnosis, and troubleshooting. The document then provides examples of activities to learn about general purpose and special purpose computers, including fill-in-the-blank questions about different types of computers like desktops, laptops, servers, and tablets.
Steven Femenella is seeking a career-oriented position utilizing his extensive computer knowledge and excellent customer service skills. He has over 20 years of experience in IT management, customer support, systems administration, and data processing. Femenella's background includes maintaining networks and servers, resolving hardware and software issues, training new employees, and managing customer accounts. He is proficient in Windows, Exchange, QuickBooks, and various software programs.
This document provides a summary of John Elza's experience in operations roles over 20 years. It includes his contact information and an overview of his skills and qualifications, followed by descriptions of his roles and responsibilities in change control, network operations, help desk management, and other areas for various employers like T-Mobile, MetroPCS, Securus Technologies, and others. His experience includes writing policies and procedures, managing NOCs, help desks, change advisory boards, and leading teams in network implementations, maintenance, and issue resolution.
Thomas Rasmussen is an experienced IT professional with a record of managing IT operations and projects across multiple platforms and applications. He has overseen the development of policies and procedures to streamline processes and achieve business objectives. Rasmussen communicates effectively with all levels of an organization and demonstrates a willingness to go above normal duties to contribute to business success. He has expertise in Microsoft, Apple, VMware, Linux, networking, security, and project management tools.
The document provides a summary of Derek F. Florence's qualifications and experience in cyber security and information technology. It outlines his education, including a Master's degree in Cyber Security and certifications. It then details his experience in various roles related to cyber security, risk management, and technical support. His experience includes positions at Sprint, Inc., multiple mortgage and lending companies, and Pagenet, Inc.
This document outlines plans to establish an IT service desk at TransVision to provide centralized IT support. The service desk will act as a single point of contact for all IT issues, maintain a database of incidents and resolutions, and ensure high quality support. It aims to quickly resolve problems, improve communication between users and support, and incorporate ITIL best practices such as escalating major incidents and integrating with other IT processes. The service desk will follow defined severity levels and processes to efficiently handle all support requests.
Kevin McLaughlin has over 16 years of experience in hospital information systems and network administration. He has a proven track record of researching, planning, implementing, and installing hardware and software updates. As the sole employee in the hospital telecommunications and network department, he managed these systems for a regional hospital. McLaughlin also has experience installing electronic medical records systems and providing computer support for various clients. He is skilled at learning new systems quickly and communicating technical ideas effectively.
Jimmy McClain is an Information Technology Director with over 20 years of experience managing IT operations and infrastructure for Montezuma County. He leads a technical team and provides hands-on support. Key initiatives include leading a $39 million fiber-to-the-home implementation project and merging disparate systems from separate county entities. McClain holds multiple IT certifications and degrees, including a Master's in Information Technology Management.
This document discusses computer systems servicing (CSS) as a subject area. It outlines two standards: a content standard regarding demonstrating understanding of basic computer and network concepts and theories, and a performance standard regarding independently providing quality computer hardware servicing in terms of computer and network installation, diagnosis, and troubleshooting. The document then provides examples of activities to learn about general purpose and special purpose computers, including fill-in-the-blank questions about different types of computers like desktops, laptops, servers, and tablets.
Employee Management System Project PPT is a useful Materials for Engineering students who completed their Project on this topic. Employee Management System is a simple and attractive Presentation.
Jonathan IP Ching Lun is an IT professional seeking a challenging career in database administration, specifically as an Oracle specialist. He has a bachelor's degree in information technology as well as several IT certifications including CCNA, Oracle 11G Certified Professional, and Oracle 11G Certified Associate. His experience includes Oracle database administration, Linux system administration, and monitoring and tuning databases to provide high availability.
This resume is for Justin Wacaster, who has over 8 years of experience in the U.S. Navy as an Information Systems Technician and is now seeking a position as a Help Desk Technician or System Administrator. He has extensive experience in desktop support, troubleshooting, and customer service. His background includes managing over 13,000 support tickets and resolving over 500 service requests. He is proficient in Microsoft applications, various operating systems, and has several technical certifications.
Dean Costello has over 15 years of experience in senior management roles in the telecom industry. He has a proven track record of successfully launching and directing telecommunications departments, including designing department architecture, managing site wiring, equipment installation, and supervising support functions. Currently he is the Construction Manager at Charter Communications where he oversees a budget of over $20 million and manages a team responsible for the installation and maintenance of an extensive fiber optic and coaxial network.
Douglas C. Thornburg is seeking a customer focused and team oriented position requiring a creative and highly energized professional. He has over 15 years of experience spearheading point of sale installations and training end users. His skills include optimizing workflows, configuring systems, and consistently implementing projects on time and within budget. He has installed over 1,500 POS systems across various industries while working for Micros Systems and as an independent contractor.
Timothy Sparks is a highly accomplished telecommunications professional seeking to contribute to a dynamic organization. He has over 14 years of experience as a Field Engineer for Ericsson, maintaining Sprint's mobile network in Alabama. Sparks is recognized for his strong leadership, problem-solving skills, and ability to complete projects on time. He has extensive experience implementing upgrades to 4G LTE networks and troubleshooting technical issues.
Jon Osborn has over 20 years of experience in customer service, administration, and IT. He has managed networks of over 1,300 users across multiple servers and locations. Currently he works as an assistant manager for a storage facility where he handles customer payments and inquiries, maintains reports, and performs light maintenance. He also does bookkeeping, custom reporting using Excel, and IT support as a contractor. His background includes various roles providing reservations, customer assistance, IT support, and night auditing for hotels and railroads. He has a bachelor's degree in business administration and marketing and several technical certifications.
John Delaney has over 20 years of experience in network and system administration. He has held roles such as Communications Manager and Manager of North American Network Operations. He has expertise in areas such as project management, communication skills, responsibility, creativity, and client relationship management. He has extensive experience with technologies including Cisco networking, Windows and Linux servers, virtualization, databases, and unified communications. His experience spans roles at companies such as Impact Group and Amdocs.
Richard Cashman is an IT professional with over 30 years of experience managing technical operations and teams. He has a proven track record of managing security, compliance, and infrastructure projects on time and under budget. His experience includes leadership roles overseeing network infrastructure, information security, vendor relationships, and IT operations at large energy companies.
Snehasish Mukherjee's curriculum vitae provides information about his educational qualifications, skills, work experience, and languages known. He has a B.Com degree from Dr. C.V Raman University with 75.68% marks. He has over 2 years of work experience as an Infrastructure Engineer at Mphasis Ltd where he performed incident management, batch monitoring and scheduling, and supported various tools like BMC Remedy, Netcool, and Informatica. He is proficient in English, Hindi, Bengali, and Assamese.
This document is a resume for Richard E. Athie summarizing his experience and qualifications. He has over 10 years of experience as a senior network engineer and system administrator working with Fortune 500 companies. His areas of expertise include Cisco, Juniper, and Aruba networking technologies as well as Windows and Linux administration. He has led complex IT projects involving network infrastructure design, implementation, and compliance.
Emery Rahrs has over 30 years of experience in information technology, including roles in customer support, systems administration, networking, and management. He currently works as an IT specialist for the USDA, where his responsibilities include user support, training, server administration, and deploying and supporting a variety of hardware and software. Previously he held engineering and management roles at Union Pacific Railroad, where he oversaw teams of network administrators and implemented software and systems across their network.
The document is a presentation given by James McKinlay to the Manchester BCS Elite Group on July 10th 2014. McKinlay has extensive experience in information security management, including roles at ATOS Worldline, Walmart, and Manchester Airports Group. The presentation covers topics such as performing information security risk assessments, managing risks associated with mobile workforces, mobile apps, cloud computing environments, and public cloud services. It emphasizes the importance of understanding emerging threats, updating security policies and procedures, and staying up to date with the evolving threat landscape through activities like threat intelligence, industry discussions, and background reading.
Paul M. Schumacher seeks a position in network administration, PC technician, or customer support fields with opportunity for advancement. He has over 15 years of experience providing second and third level desktop and network support to organizations in various industries. His skills include supporting Windows, MacOS, Linux, Microsoft Office, virtualization software, networking, security, and hardware. Recent roles include deploying Windows 8.1 and new DFS environment as an IT Specialist and standardizing Mac deployment and integration at UNFI as Desktop Support II.
Robert Myers Resume IT - No Address - 20161101Robert Myers
Robert Myers is an experienced ASP.NET developer with over 10 years of experience in mainframe software development. He has strong technical skills in C#.NET, ASP.NET, SQL, and JavaScript. He is skilled at both individual work and leading teams to produce results.
Yodit Habtamu Solomon is seeking an IT position that allows career development and skills growth. She has over 5 years of experience in IT support roles, including experience with hardware, software, networking, Active Directory, and troubleshooting. She has various Microsoft and CompTIA certifications and most recently worked as a 2nd and 3rd line IT support analyst at Oxford University Hospital.
Wayne Hartley has over 15 years of experience in IT support roles. He has worked for companies like Dimension Data, OnGame Network, MindPearl, and MWEB in positions ranging from senior engineer to desktop support engineer. Hartley has technical skills in networking, Windows administration, database knowledge, and contact center solutions. He holds certifications in Genesys frameworks and has completed training in areas like project management, HIV/AIDS, and energy sales.
The document discusses key concepts of cloud computing including on-demand self-service, resource pooling, elasticity, measured service, and deployment models. It outlines the main benefits of cloud computing such as reduced costs, rapid provisioning, scalability, increased productivity, performance, reliability, and security. The document also defines different cloud service models including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
The document contains contact information and an overview of the professional experience and qualifications of Ilan Zachar. It summarizes his experience as Chief Information Officer for two real estate companies, where he led technology strategies and implementations that increased revenue, cut costs, ensured regulatory compliance and disaster recovery. It also lists his fluency in multiple languages, patent, publications and affiliations.
Perla Julieta Ospina has over 6 years of experience in support and development engineering roles, including currently serving as a team lead providing technical support to telecommunications customers in North and Latin America. She has a Bachelor's degree in Computer Engineering and knowledge of programming languages like PHP and C++ as well as SQL Server, MySQL, Windows Server 2012, Linux, and networking protocols. Her skills include being highly adaptable, a goal-driven leader, resourceful, analytical, and an innovative problem solver.
Employee Management System Project PPT is a useful Materials for Engineering students who completed their Project on this topic. Employee Management System is a simple and attractive Presentation.
Jonathan IP Ching Lun is an IT professional seeking a challenging career in database administration, specifically as an Oracle specialist. He has a bachelor's degree in information technology as well as several IT certifications including CCNA, Oracle 11G Certified Professional, and Oracle 11G Certified Associate. His experience includes Oracle database administration, Linux system administration, and monitoring and tuning databases to provide high availability.
This resume is for Justin Wacaster, who has over 8 years of experience in the U.S. Navy as an Information Systems Technician and is now seeking a position as a Help Desk Technician or System Administrator. He has extensive experience in desktop support, troubleshooting, and customer service. His background includes managing over 13,000 support tickets and resolving over 500 service requests. He is proficient in Microsoft applications, various operating systems, and has several technical certifications.
Dean Costello has over 15 years of experience in senior management roles in the telecom industry. He has a proven track record of successfully launching and directing telecommunications departments, including designing department architecture, managing site wiring, equipment installation, and supervising support functions. Currently he is the Construction Manager at Charter Communications where he oversees a budget of over $20 million and manages a team responsible for the installation and maintenance of an extensive fiber optic and coaxial network.
Douglas C. Thornburg is seeking a customer focused and team oriented position requiring a creative and highly energized professional. He has over 15 years of experience spearheading point of sale installations and training end users. His skills include optimizing workflows, configuring systems, and consistently implementing projects on time and within budget. He has installed over 1,500 POS systems across various industries while working for Micros Systems and as an independent contractor.
Timothy Sparks is a highly accomplished telecommunications professional seeking to contribute to a dynamic organization. He has over 14 years of experience as a Field Engineer for Ericsson, maintaining Sprint's mobile network in Alabama. Sparks is recognized for his strong leadership, problem-solving skills, and ability to complete projects on time. He has extensive experience implementing upgrades to 4G LTE networks and troubleshooting technical issues.
Jon Osborn has over 20 years of experience in customer service, administration, and IT. He has managed networks of over 1,300 users across multiple servers and locations. Currently he works as an assistant manager for a storage facility where he handles customer payments and inquiries, maintains reports, and performs light maintenance. He also does bookkeeping, custom reporting using Excel, and IT support as a contractor. His background includes various roles providing reservations, customer assistance, IT support, and night auditing for hotels and railroads. He has a bachelor's degree in business administration and marketing and several technical certifications.
John Delaney has over 20 years of experience in network and system administration. He has held roles such as Communications Manager and Manager of North American Network Operations. He has expertise in areas such as project management, communication skills, responsibility, creativity, and client relationship management. He has extensive experience with technologies including Cisco networking, Windows and Linux servers, virtualization, databases, and unified communications. His experience spans roles at companies such as Impact Group and Amdocs.
Richard Cashman is an IT professional with over 30 years of experience managing technical operations and teams. He has a proven track record of managing security, compliance, and infrastructure projects on time and under budget. His experience includes leadership roles overseeing network infrastructure, information security, vendor relationships, and IT operations at large energy companies.
Snehasish Mukherjee's curriculum vitae provides information about his educational qualifications, skills, work experience, and languages known. He has a B.Com degree from Dr. C.V Raman University with 75.68% marks. He has over 2 years of work experience as an Infrastructure Engineer at Mphasis Ltd where he performed incident management, batch monitoring and scheduling, and supported various tools like BMC Remedy, Netcool, and Informatica. He is proficient in English, Hindi, Bengali, and Assamese.
This document is a resume for Richard E. Athie summarizing his experience and qualifications. He has over 10 years of experience as a senior network engineer and system administrator working with Fortune 500 companies. His areas of expertise include Cisco, Juniper, and Aruba networking technologies as well as Windows and Linux administration. He has led complex IT projects involving network infrastructure design, implementation, and compliance.
Emery Rahrs has over 30 years of experience in information technology, including roles in customer support, systems administration, networking, and management. He currently works as an IT specialist for the USDA, where his responsibilities include user support, training, server administration, and deploying and supporting a variety of hardware and software. Previously he held engineering and management roles at Union Pacific Railroad, where he oversaw teams of network administrators and implemented software and systems across their network.
The document is a presentation given by James McKinlay to the Manchester BCS Elite Group on July 10th 2014. McKinlay has extensive experience in information security management, including roles at ATOS Worldline, Walmart, and Manchester Airports Group. The presentation covers topics such as performing information security risk assessments, managing risks associated with mobile workforces, mobile apps, cloud computing environments, and public cloud services. It emphasizes the importance of understanding emerging threats, updating security policies and procedures, and staying up to date with the evolving threat landscape through activities like threat intelligence, industry discussions, and background reading.
Paul M. Schumacher seeks a position in network administration, PC technician, or customer support fields with opportunity for advancement. He has over 15 years of experience providing second and third level desktop and network support to organizations in various industries. His skills include supporting Windows, MacOS, Linux, Microsoft Office, virtualization software, networking, security, and hardware. Recent roles include deploying Windows 8.1 and new DFS environment as an IT Specialist and standardizing Mac deployment and integration at UNFI as Desktop Support II.
Robert Myers Resume IT - No Address - 20161101Robert Myers
Robert Myers is an experienced ASP.NET developer with over 10 years of experience in mainframe software development. He has strong technical skills in C#.NET, ASP.NET, SQL, and JavaScript. He is skilled at both individual work and leading teams to produce results.
Yodit Habtamu Solomon is seeking an IT position that allows career development and skills growth. She has over 5 years of experience in IT support roles, including experience with hardware, software, networking, Active Directory, and troubleshooting. She has various Microsoft and CompTIA certifications and most recently worked as a 2nd and 3rd line IT support analyst at Oxford University Hospital.
Wayne Hartley has over 15 years of experience in IT support roles. He has worked for companies like Dimension Data, OnGame Network, MindPearl, and MWEB in positions ranging from senior engineer to desktop support engineer. Hartley has technical skills in networking, Windows administration, database knowledge, and contact center solutions. He holds certifications in Genesys frameworks and has completed training in areas like project management, HIV/AIDS, and energy sales.
The document discusses key concepts of cloud computing including on-demand self-service, resource pooling, elasticity, measured service, and deployment models. It outlines the main benefits of cloud computing such as reduced costs, rapid provisioning, scalability, increased productivity, performance, reliability, and security. The document also defines different cloud service models including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
The document contains contact information and an overview of the professional experience and qualifications of Ilan Zachar. It summarizes his experience as Chief Information Officer for two real estate companies, where he led technology strategies and implementations that increased revenue, cut costs, ensured regulatory compliance and disaster recovery. It also lists his fluency in multiple languages, patent, publications and affiliations.
Perla Julieta Ospina has over 6 years of experience in support and development engineering roles, including currently serving as a team lead providing technical support to telecommunications customers in North and Latin America. She has a Bachelor's degree in Computer Engineering and knowledge of programming languages like PHP and C++ as well as SQL Server, MySQL, Windows Server 2012, Linux, and networking protocols. Her skills include being highly adaptable, a goal-driven leader, resourceful, analytical, and an innovative problem solver.
1. TOBY W. SHOULDERS, JR.
322 Dutchman Drive; MONROE, LOUISIANA 71203
(318) 348-1844
TSHOULDERS84@GMAIL.COM
OBJECTIVE: TO APPLY THE KNOWLEDGE THAT I HAVE ACCUMULATED FROM THE
EXPERIENCE AND TRAINING OFFERED IN SCHOOL, THE APPRENTICE PROGRAM,
AND DAILY WORK DUTIES PERFORMED TO ACHIEVE A POSITION IN THE IT
ORGANIZATION WHERE I CAN FOCUS ON MANAGEMENT, TESTING, WRITING
SCRIPTS, BATCH PROCESSING, AND APPLICATION ADMINISTRATION THROUGH
LINUX, AS WELL AS ACQUIRE IN DEPTH KNOWLEDGE ABOUT THE POSITION
APPLIED FOR.
EDUCATION: BACHELOR OF SCIENCE, COMPUTER INFORMATION SYSTEMS
MAY 2010 - GRAMBLING STATE UNIVERSITY, GRAMBLING, LOUISIANA 71245
EMPLOYMENT:
CENTURYLINK 11/14 TO CURRENT
MONROE, LA.
IT ENGINEER II
• BRINGING APPLICATIONS INTO EWS, EAP, AND WEBLOGIC ENVIRONMENTS.
• MIGRATED OVER 10 APPLICATIONS TO THE CLOUD ENVIRONMENT
• UPDATING DR PLANS
• CREATING ALARMING DOCUMENTS FOR AN ARRAY OF APPLICATION
• CREATING PROBLEM SOLUTION FILES FOR FIXES IN PRODUCTION
• CREATING RELEASE CALENDAR ENTRIES AS WELL AS COORDINATION OF THE ACTUAL RELEASE
• PROVIDE 24X7 SUPPORT FOR MORE THAN 25 APPLICATIONS AT A TIME
• RESPONSIBLE FOR COUNTERMEASURES THAT KEEP APPLICATIONS FROM HAVING REPEAT ISSUES
• COMMUNICATING WITH AN OFFSHORE TEAM BASED IN BANGLORE, INDIA TO ENSURE THAT WE HAVE
SUPPORT 24X7
• LEARNING AN ARRAY OF UNIX COMMANDS THAT ALLOW ME TO OPERATE THE APPLICATIONS
• HOSTING INTAKE MEETINGS
• I SERVE AS A ON THE INTAKE TEAM IN WHICH WE ARE RESPONIBLE FOR SEEING A APPLICATION ALL THE
WAY THROUGH THE INTAKE PROCESS IN WHICH ALLOWS DEV MORE TIME TO FOCUS ON FUNCTIONALITY
• ENSURING APPLICATION AVAILABILITY FOR 25 OR MORE APPLICATIONS THAT LIVE IN
THE ECOMM PASE ENVIRONMENT
• LINUX ADMINISTRATION THROUGH SECURECRT AND PUTTY.
• CREATING ALARMING THROUGH SENTRY FOR EACH APPLICATION.
• HOSTING MEETINGS THAT INVOLVE CHANGE, PROBLEMS, AND OUTAGES.
• RESPONSIBLE FOR MIGRATING CODE, HOT FIXES, AND PATCHES TO APPLICATIONS.
• ON CALL ROTATIONS INCLUDING WEEKENDS FOR THE WHOLE ECOMM PASE TEAM THAT
INCLUDES OVER 300 APPLICATIONS
• ACTIVELY ENGAGING IN SWAT CALLS TO ADHERE TO ANY OUTAGES RELATED TO ALL
APPLICATIONS.
• MONITORING CENTRAL LOG TOOLS, SITESCOPE, AND NETTOOLS FOR ALL ALARMS.
CENTURYLINK 4/14 TO 11/14
MONROE, LA.
IT ENGINEER II
• RESPONSIBLE FOR MESSAGE TRANSMISSION USING IBM MQ WEBSPHERE.
2. • MAINTAINING AVAILABILITY AT ALL TIMES FOR APPLICATION COMMUNICATION.
• BUILD OUT ENVIRONMENTS TO HELP MAINFRAMES COMMUNICATE ACROSS THE BOARD
NO MATTER THE PLATFORM IN ORDER TO HAVE A MORE SCALABLE FUNCTIONING
BUSINESS.
• ENSURE THAT APPLICATIONS COULD SEND AND RECEIVE MESSAGES FROM ONE
ANOTHER TO ENSURE THE EFFECTIVENESS OF THE BUSINESS NO MATTER THE CODING
SEQUENCE.
• GIVE MQ PRESENTATIONS WITHIN THE BUSINESS TO PROMOTE THE USE OF THE IBM MQ
TOOL.
PROGRESSIVE IT (CENTURYLINK) 11/13 TO 4/14
MONROE, LOUISIANA
IT APPRENTICE
• THE GOAL OF THE PROGRAM IS TO LEARN 6 ASPECTS OF IT IN 18 MONTHS WHILE
EMPLOYED AT CENTURYLINK.
• PLANNING AND WRITING END TO END TEST CASES FOR LARGE PROGRAMS AT
CENTURYLINK.
• ATTENDING AND HOSTING TEST STATUS MEETINGS.
• CREATING EXECUTIVE METRIC REPORTS USING ALM QUALITY CENTER AND SQA
PORTAL.
• ANALYZING DEFECTS IN ALM QUALITY CENTER.
• BATCH PROCESSING.
• BUILDING MAPS FOR CENTURYLINK BILLING CYCLES.
• PROCESSING BILLS ON TIME.
• RUNNING SCRIPTS IN PRODUCTION TO ENSURE BILLS ARE ACCURATE AND ENSURING
100% QUALITY ASSURANCE.
JOURNEYS
MONROE, LOUISIANA 03/12 TO 11/13
STORE/AREA MANAGER
• MANAGED AND CONTROLLED AN INVENTORY CONTAINING OVER 13,000 UNITS FOR
SALES.
• MANAGED OVER 12 EMPLOYEES AT A TIME WITH TWO BEING FULL TIME ASSISTANT
MANAGERS.
• ENSURED ALL SALES GOALS WERE MET DAILY TO ENSURE MY YEARLY GOAL OF $1.3
MILLION WAS MET.
• COACHED EMPLOYEES DAILY ON THE STRATEGIES THAT THE COMPANY HAD IN PLACE
TO ACHIEVE STANDARDS
• OF PERFORMANCES FOR THE BUSINESS.
• MAXIMIZED PROFIT TO BE THE BEST MANAGER IN THE COMPANY.
• SERVED AS AREA MANAGER FOR DISTRICT 19 SERVICING BOSSIER, SHREVEPORT AND
MONROE, LOUISIANA
• CONTAINING A TOTAL OF SIX STORES IN WHICH THE RESPONSIBILITIES ARE SIMILAR
ONLY ON A LARGER SCALE.
UNDERGROUND STATION 06/10 TO 03/12
MONROE, LOUISIANA
STORE MANAGER
• MANAGED AND CONTROLLED AN INVENTORY CONTAINING OVER 13,000 UNITS FOR
SALES.
• MANAGED OVER 12 EMPLOYEES AT A TIME WITH TWO BEING FULL TIME ASSISTANT
MANAGERS.
3. • ENSURED ALL SALES GOALS WERE MET DAILY TO ENSURE THAT MY YEARLY GOAL OF
$1.3 MILLION WAS MET.
• COACHED EMPLOYEES DAILY ON THE STRATEGIES THAT THE COMPANY HAD IN PLACE
TO ACHIEVE STANDARDS
• OF PERFORMANCES FOR THE BUSINESS.
• MAXIMIZED PROFIT TO BE THE BEST MANAGER IN THE COMPANY.
• SERVED AS AREA MANAGER FOR DISTRICT 19 SERVICING BOSSIER, SHREVEPORT AND
MONROE, LOUISIANA
• CONTAINING A TOTAL OF SIX STORES IN WHICH THE RESPONSIBILITIES ARE SIMILAR
ONLY ON A LARGER SCALE.
TOY’S R US 09/09 TO 02/10
MONROE, LOUISIANA
SALES ASSOCIATE
• DESIGNED DISPLAYS IN THE STORE FOR REGULAR FEATURE DISPLAY.
• MODIFIED AISLE’S AND REPLENISHED THE STORE WITH MERCHANDISE.
• LED MY TEAM UNLOADING THE TRUCK AND STORING THE OVERSTOCK.
U.S. ARMY 11/01 TO 11/06
MONROE, LOUISIANA
HEAVY CONSTRUCTION EQUIPMENT REPAIRMAN
• LED A SQUAD IN BASIC TRAINING TO PHYSICAL FITNESS PERFECTION.
• RECEIVED THE RANK OF SPECIALIST IN 2 YEARS DUE TO MY LEADERSHIP SKILLS.
• SERVED THIRTEEN MONTHS IN AFGHANISTAN FOR MY COUNTRY AND RECEIVED ELEVEN
AWARDS.
• ACHIEVED THE STATUS OF U.S ARMY VETERAN O.E.F IV AND V.
COMPUTER SKILLS: JAVA, VISIO, MICROSOFT OFFICE SUITES, DB1, DB2, ORACLE, TCP/IP,
ROUTING PROTOCOLS, COBOL, GOAT, PUTTY, REFLECTIONS X, ALM, SQA, CALIBER, C, C++,
ULTRA EDITOR, VB SCRIPT, WINDOWS 7AND 8, REDHAT LINUX, IBM MQ WEBSPHERE, ACTIVE MQ,
LINUX, UNIX, SITE SCOPE, SENTRY ALARMING, TOMCAT, JBOSS, FUSE, SECURECRT, MQMON,
PLSQL DEVELOPER, and Microsoft Excel Certified.
PROFESSIONAL MEMBERSHIPS: AITP (ASSOCIATION OF INTERNATIONAL TECHNOLOGY
PROFESSIONALS) AND ABTP
(ALLIANCE OF BLACK TELECOMMUNICATIONS PROFESSIONALS)
HONORS AND AWARDS:
• PARTICIPATED IN WEEKLY MEETINGS IN 2009 FOR ORGANIZATION AND
INFRASTRUCTURE DEVELOPMENT OF AITP AND WAS NOMINATED FOR AN EXECUTIVE
OFFICER POSITION IN THE ORGANIZATION AND WAS ALSO APPOINTED SGA
REPRESENTATIVE.
• LEADERSHIP COURSES TAKEN AT GRAMBLING LABELED PROJECT MANAGEMENT
TAUGHT ME THE IMPORTANCE OF BEING A LEADER.
• I RECEIVED $100,000 AWARD FOR MAKING A $150,000 49% SALES INCREASE OVER 2010
SALES FOR THE YEAR OF 2011 FROM GENESCO INC.
• I WAS NAMED AREA STORES SALES MANAGER HAVING BEING RESPONSIBLE FOR 6
STORES OUT A DISTRICT OF 21.
• I RECEIVED MEDALS FROM THE MILITARY INCLUDING LOUISIANA WAR CROSS, GLOBAL
WAR ON TERRORISM, NATIONAL DEFENSE, AND EXPEDITIONARY MEDAL.
• I WAS NAMED 1 OF 2 OF THE FIRST APPRENTICE’S TO BE EMPLOYED AT CENTURYLINK.