This document discusses the use of information technology in Indian Railways. It begins with an introduction to Indian Railways, the fourth largest railway network globally. It then outlines how IT is used for greater efficiency, freight and passenger revenue enhancement, and improved services. Key IT systems discussed include CRIS, the internal IT service provider; CONCERT for computerized reservation and ticketing; a service-oriented vision; the Parcel Management System; Signalling Maintenance Management System; and the Railway Reservation Ticketing System. The document concludes that IT usage has helped Indian Railways improve quality of services and benefit citizens.

1. IT USAGE @ RAILWAYS
MBA 1st Sem
Section ‘A’
Presented By:
 Neel Lohit Asati
 Ritesh Singh
 Vijay Raghavan
 Pritam Debnath
 Virendra Singh

2. OUTLINES
Introduction
Usage of IT
CRIS
Implementation of IT in IR
CONCERT
A Service-Oriented IT Vision For IR
PMS
SMMS
Railway Reservation Ticketing System
Conclusion
Q&A

3. INTRODUCTION
• Indian Railways, abbreviated as IR, is the state-owned railway company
of India, which owns and operates most of the country's rail transport.
• It is overseen by the Ministry of Railways (Mr. Mallikarjuna Kharge) of
the Government of India.
• It has more than 64,015 kilometers of track and 6,909 stations , making it
the world's fourth largest railway network after those of the United
States, Russia and China.
• As to rolling stock, IR owns over 200,000 (freight) wagons, 50,000
coaches and 8,000 locomotives.

4. USING INFORMATION TECHNOLOGY
FOR GREATER EFFICIENCY

A large complex Infrastructure System such as the
Indian Railways can benefit greatly from the
intelligent use of IT

Objectives
•
•
•
Freight revenue enhancement
Passenger revenue enhancement
Improved and optimized service

5. CRIS (CENTER FOR RAILWAY
INFORMATION SYSTEM)- INTERNAL
SERVICE PROVIDER FOR IT ON IR
•
Design, development and implementation of computer
based information systems and associated communication
networks and products and other systems
•
Technical support and services to develop, set up, operate
and maintain any computerised system and the underlying
infrastructure

6. IMPLEMENTATION
OF IT in
INDIAN RAILWAYS

7. CONCERT
(COUNTRY WIDE NETWORK OF
COMPUTERIZED ENHANCED RESERVATION
AND TICKETING )
1 64 KBPS
Leased
Line6
CRIS
Mum
PRS
64 KBPS
Leased
Line
1 2MBPS
Leased line
2 MBPS
(x2)
Leased
Line
•
Kol
Delhi
PRS KBPS
1 64
PRS
Leased
Line6
1 2MBPS
Leased line
64 KBPS
(x2)
Leased
Line
64 KBPS
Leased
Line
1 2MBPS
Leased
line
MAS
PRS
•
•
64 KBPS
(X 2)
Leased
Line
•
Sec PRS
Integrates five Regional
Reservation Centers
Judicious mix local
autonomy with
uniformity of business
rules.
Very complex Business
transactions.
Comprehensive
functionality

8. A SERVICE-ORIENTED IT VISION FOR IR
•
E-enabled Freight Management System
•
Customer care centers
•
Intelligent Stations Infrastructure
•
Self service kiosks at Stations
•
Operations & Scheduling
•
Staff Management
•
SMS Gateway
•
Payment Gateway

9. PARCEL MANAGEMENT SYSTEM
•
Following Functions are covered

Parcel Booking, Cancellation and Loading

Monitoring and tracking of Parcels

Printing of Parcel labels

Networking of all parcel offices

10. SIGNALLING MAINTENANCE MANAGEMENT SYSTEM(SMMS)
• SMMS application will integrate various signalling for
data inspection, health and inventory monitoring.
• Day-to-day maintenance activity and related
information can be made available on-line.
• On-field data entry of maintenance status of signalling
devices.

11. RAILWAY RESERVATION TICKETING SYSTEM
Without Using IT(Old Style)
Using IT (New Style)

12. CONCLUSION
• Usage of IT has surely helped IR in improving their Quality
of Services.
• Citizens using IR have been benefitted in many ways, eg:
Time, money and energy saved.
• The work pressure of IR employees has reduced to some
extent.
• Railways accidents have decreased considerably.

14. Thank
YOU