The document introduces ITsidekick, an IT service company that provides 24/7 support for small and medium businesses. ITsidekick can respond to issues within 30 minutes and guarantees long-term stability of clients' IT networks. Hiring ITsidekick saves companies 60% on annual IT expenses compared to employing an in-house IT engineer. The company serves clients in Shanghai's major business districts and offers various service packages priced by hour, number of calls, or monthly/annual fees.

1. Dear Mr./Miss:
Here is a breif introduction of our IT service team and recent activities.
While you and your colleagues focusing on your businesses, the unsteadiness of your IT network
environment and the IT facility malfunctions could be vital. They might even lead to unpredictable
losses if not solved correctly and timely.
With professional IT support planning, ITsidekick not only rapidly responds to your IT device
malfunctions and pressing IT problems but also guarantees the long-term stability of your IT network
environment, assuring you a fluent and secured business operating environment. At the period of
time, ITsidekick mainly serve around three CBDs, including Western Yan'an Road CBD in
Changning District, Xujiahui CBD in Xuhui District and Dongfang Road CBD in New
Pudong District. With front workstations and fully prepared IT support engineers standing by,
ITsidekick could respond as soon as in half an hour. ITsidekick’s IT support service system suits
for small-scale and middle-scale companies. With reasonable expense, you’ll get appreciable IT
support service.
I take the liberty of writing you this letter and showing you the serving mode of ITsidekick. Choose the
annul IT service package, you’ll even get a tablet computer as a gift from ITsidekick! With any
luck, we should meet in person for further communication. And please feel free to phone or email us
anytime for more information.
COO / ITSidekick
We serve people, Not computers.
Please contact us if you want the Chinese version materials.
如果您需要中文版的介绍资料，请与我们联系。
TEL：021-60487602
021-60487605
www.ITSidekick.cn
Shanghai ITSidekick Information Technology Company Ltd.
1 / 4
138-1723-6352 / Sunning@ITsidekick.cn
Looking forward to meeting you soon!

2. We serve people, Not computers.
2 / 4
IT Outsourcing Service Saves 60% Of Your IT Spends
Take a financial firm’s IT environment which consists of 25 computers
and 1 server as an example
Regular Network Security Solution
Hiring One IT engineer
ITsidekick’s Annual IT Service Package：
Basic Salary per Month
Social Insurance(43.6%)
Office Costs(10%)
5000 CNY
2180 CNY
718 CNY
Annual Expense 94776 CNY
25 Computers per Month
1 Server per Month 200X1=200 CNY
0 CNY
0 CNY
100X25=2500 CNY
Printer
Router
Total Expense per Year 32400 CNY
Saves 60%
Expense
94776 CNY
Please contact us if you need the Chinese version materials.
如果您需要中文版的介绍资料，请与我们联系。
TEL：021-60487602
021-60487605
www.ITSidekick.cn

3. The table below shows our IT service modes
Besides annual and monthly service package, ITsidekick also provides IT service by hour and by
the number of times, which suits the needs of small-sized or low-budget companies (for
example, companies with less than 10 employees). Please feel free to contact us for more
information to choose the most suitable mode for you.
We serve people, Not computers.
3 / 4
Other IT Services
Domain registration,
website designing and
setting up, enterprise
email account setting,
data recovery,
network devices
rental, network setting
up for offices, etc.
charge by hour
From 8000
On workdays:
200
CNY/hour/person
(counting less than 1
hour as 1 hour);
At least 40 hours to
serve;
Charge by
the number of times
From 6500 yuan
(10 times) (40 hours)
On workdays:
650 CNY/time/person
(At most 8 hours for
one time)
At least 10 times to
serve；
Charge by
Month/year
From 2600
CNY/month
On workdays:
Desktop PC: 100
CNY/PC/month;
Server：200
CNY/PC/month;
1-2 routine
maintenance every
month;
Unlimited respondings.
1. Provide 24/7
phone supporting
2. At least 12 months
to serve
备注：1. No responds to unsigned customers
2. Tax is covered in the charges and invoices could be provided
3. The price is valid before December 12th, 2015
Solutions
1. VAT Invoice Management
Solutions
2. IT Assets Management
3. Human Resource
Management System
4. Assembly Line
Barcode System
5. Sample Management
System
Please contact us if you need the Chinese version materials.
如果您需要中文版的介绍资料，请与我们联系。
1. Provide 24/7
phone supporting
2. At least 12 months
to serve
1. Provide 24/7
phone supporting
2. At least 12 months
to serve
TEL：021-60487602
021-60487605
www.ITSidekick.cn

4. 4 / 4
Thanks To
Service Range
We serve people, Not computers.
FOREX.COM Dickies Hiways Law Firm NEW ZEALAND CENTRAL
Hyder Regency-One THULE SSIPEX
SHIAC.org WizWork …
Qianjiang Building
No. 971 Dongfang Road
Building B, Zhongjin International Plaza
No. 333 Caoxi North Road
Pacific Ocean Enterprise Center
No. 889 Yan’an West Road
北
Please contact us if you need the Chinese version materials.
如果您需要中文版的介绍资料，请与我们联系。
TEL：021-60487602
021-60487605
www.ITSidekick.cn