IT organizations are witnessing a need to drive seemingly conflicting mandates of efficiency and transformation, characterized by a “do more with less” philosophy. The key challenge for the CIO is to generate funding for the transformational agenda by driving greater efficiencies without compromising service delivery levels.
Tracxn - Top Business Models - Internet of Things Industry Applications - Ma...Tracxn
This document provides an overview of funding in the Internet of Things industry, including the top funded business models from the past year. It details the amounts invested, number of funding rounds, top deals, and leading companies within business models like internet first auto insurers, connected car platforms, smart home suites, and more. Key statistics on investment amounts, numbers of companies, and acquisitions/IPOs within various sectors are also provided.
Tracxn - Top Business Models Report - Internet Of Things Industry Application...Tracxn
Today's top #BusinessModel report is on Internet of Things - Industry Applications rebrand.ly/qpesbdr
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Tracxn - Top Business Models - China Tech - Mar 2022Tracxn
Here's a detailed analysis of China top #BusinessModels in rebrand.ly/x2i164f
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Tracxn - Nordics Tech - Top Business Models - Apr 2021Tracxn
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Tracxn - Technology - Top Business Models - May 2021Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in Technology rebrand.ly/w09ua6b
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Tracxn - Retail - Top Business Models - Feb 2021Tracxn
Today's top Business Model report is on Retail rebrand.ly/vs39753
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Tracxn - Top Business Models - Internet Of Things Industry Applications - Dec...Tracxn
Today's top #BusinessModel report is on Internet of Things - Industry Applications rebrand.ly/z770ngn
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Tracxn - Enterprise Infrastructure - Top Business Models - Feb 2021Tracxn
Check out our latest report on top Business Models in Enterprise Infrastructure built using Tracxn's proprietary taxonomy rebrand.ly/la396vr
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Tracxn - Top Business Models - Internet of Things Industry Applications - Ma...Tracxn
This document provides an overview of funding in the Internet of Things industry, including the top funded business models from the past year. It details the amounts invested, number of funding rounds, top deals, and leading companies within business models like internet first auto insurers, connected car platforms, smart home suites, and more. Key statistics on investment amounts, numbers of companies, and acquisitions/IPOs within various sectors are also provided.
Tracxn - Top Business Models Report - Internet Of Things Industry Application...Tracxn
Today's top #BusinessModel report is on Internet of Things - Industry Applications rebrand.ly/qpesbdr
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Tracxn - Top Business Models - China Tech - Mar 2022Tracxn
Here's a detailed analysis of China top #BusinessModels in rebrand.ly/x2i164f
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Tracxn - Nordics Tech - Top Business Models - Apr 2021Tracxn
Check out our latest report on top Business Models in built using Tracxn's proprietary taxonomy rebrand.ly/f49cx40
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Tracxn - Technology - Top Business Models - May 2021Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in Technology rebrand.ly/w09ua6b
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Tracxn - Retail - Top Business Models - Feb 2021Tracxn
Today's top Business Model report is on Retail rebrand.ly/vs39753
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Tracxn - Top Business Models - Internet Of Things Industry Applications - Dec...Tracxn
Today's top #BusinessModel report is on Internet of Things - Industry Applications rebrand.ly/z770ngn
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Tracxn - Enterprise Infrastructure - Top Business Models - Feb 2021Tracxn
Check out our latest report on top Business Models in Enterprise Infrastructure built using Tracxn's proprietary taxonomy rebrand.ly/la396vr
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Satellite communication provides a secure and reliable solution for connected vehicles. It offers several key benefits:
High security due to fewer entry points than terrestrial networks. Updates can be distributed securely via private satellite broadcast networks.
Global coverage allows vehicles to be updated anywhere instantly and reliably without terrestrial dependencies. The network can scale globally as needed.
Comprehensive security programs throughout development and operation, including reducing attack surfaces, authentication, monitoring for threats, and fast global remediation for any issues discovered help ensure safety.
Tracxn - Travel and Hospitality Tech - Top Business Models - Dec 2020Tracxn
Tracxn's top Business Model reports by Practice Area are now made public!
Here's our latest report on Travel and Hospitality Tech rebrand.ly/p2nvl
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Tracxn - Internet Of Things - Industry Applications - Top Business Models - M...Tracxn
Today's top Business Model report is on Internet of Things Industry Applications rebrand.ly/rp1vyxn
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Tracxn - Technology - Top Business Models - Feb 2021Tracxn
Today's top Business Model report is on Technology rebrand.ly/mp7oa8u
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Tracxn - Blockchain - Industry Applications - Top Business Models - Jun 2021Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in Blockchain Industry Applications rebrand.ly/yba5w9d
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Tracxn - Top Business Models Report -India Tech - Sep 2021Tracxn
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Tracxn - 3D Printing - Industry Applications - Top Business Models - Jun 2021Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in 3D Printing Industry Applications rebrand.ly/vrtm0c1
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Tracxn - Internet Of Things - Industry Applications - Top Business Models - J...Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in Internet of Things Industry Applications rebrand.ly/w3qcmbg
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Digital and Innovation Strategies for the Infrastructure Industry: Tim McManu...Smart City
Productivity in the engineering and construction industry has been stagnant for decades. The proliferation of digital solutions has made it difficult for users to develop a coherent strategy. Companies who are able to successfully navigate the new digital landscape are on the brink of a transformation that will see top performers reduce overall project costs by 20-45%. However, digital transformations require developing digital capability across all aspects of the organization. Therefore, each entity involved in the industry must understand its critical challenges in order to guide its path to increased digital capability.
Tracxn - Top Business Models - Enterprise Application Tech - Feb 2022Tracxn
The document is a report from Tracxn Technologies on top business models in enterprise applications. It provides data on funding amounts and numbers of funding rounds for various business models over the last year. The top 3 funded models were Data Science Platforms ($2.5B), eCommerce Marketing ($1.5B), and Course Content Creation ($1.5B). It also provides one page profiles for several business models, including recent funding rounds, key stats, and major companies.
Tracxn - Top Business Models - Enterprise Infrastructure Tech - Feb 2022Tracxn
Today's top #BusinessModel report is on Enterprise Infrastructure rebrand.ly/1w8ni61
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Tracxn - Top Business Models - Switzerland Tech - Mar 2022Tracxn
Here's a detailed analysis of top #BusinessModels in rebrand.ly/rag3h15
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Tracxn - Real Estate and Construction Tech - Top Business Models - Dec 2020Tracxn
The document provides an overview of funding in the real estate and construction tech sector over the past year. It details the top 50 funded business models by total funding amount received. The top three funded models were commercial real estate listings ($446M), residential real estate listings ($444M), and direct home buying ($399M). Notable funding rounds included PropertyGuru's $220M Series E, Quarters' $300M private equity round, and Colonies' $201M Series B. The United States received the majority (53%) of total funding in the sector.
Tracxn - Top Business Models - China Tech - Feb 2022Tracxn
We are back with our latest report on top #BusinessModels in based on #Tracxn's #proprietary #taxonomy rebrand.ly/9etbyvk
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Internet connectivity has proven to be one of the most profound enablers of social change and economic growth of our time. Beginning with fixed narrowband internet connections and moving through successive generations of increasingly pervasive and powerful networks, connectivity has come to underpin our working and personal lives, empowering businesses to operate more efficiently and with wider reach. In turn, connectivity has sparked and fuelled countless new industries, products and services that are coming to define our modern age. Connectivity has proven to be a vital ingredient for business success.
Tracxn - Top Business Models - Enterprise applications - Sep 2021Tracxn
Tracxn's proprietary #taxonomy brings to you top #BusinessModels in Enterprise Applications rebrand.ly/wvus53r
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Tracxn - Top Business Models - Auto Tech - Sep 2021Tracxn
Tracxn's proprietary #taxonomy brings to you top #BusinessModels in Auto Tech rebrand.ly/2wr88im
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Tracxn - Travel And Hospitality Tech - Top Business Models - Jun 2021Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in Travel and Hospitality Tech rebrand.ly/0rr6pca
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Tracxn - Top Business Models Report - Southeast Asia Tech - Sep 2021Tracxn
Tracxn's geowise reports on top #BusinessModels are now made public!
Here's our latest report rebrand.ly/5ek7v96 for
Subscribe to our #TopBusinessModelsinGeo reports to stay updated on trending Business Models in your geo
A different way to look at the challenges of IT operations :
monitoring your environment is one thing but don't you need to know who is taking care of your issues ?
IT operations is as much about your NOC people than it is about your monitoring infrastructure
The overwhelming challenges of IT infrastructure managementNIIT Technologies
CIOs are now looking at IT infrastructure management as a mean to drive business transformation. To transform the way businesses work, CIOs need responsive systems and processes to bridge the gap between operations and business. With this understanding, IT leaders need to align IT with business and manage IT infrastructure as a service model. This paper surveys the challenges service providers face in managing IT infrastructures. It also lists down solutions for the effective management of IT infrastructures.
Satellite communication provides a secure and reliable solution for connected vehicles. It offers several key benefits:
High security due to fewer entry points than terrestrial networks. Updates can be distributed securely via private satellite broadcast networks.
Global coverage allows vehicles to be updated anywhere instantly and reliably without terrestrial dependencies. The network can scale globally as needed.
Comprehensive security programs throughout development and operation, including reducing attack surfaces, authentication, monitoring for threats, and fast global remediation for any issues discovered help ensure safety.
Tracxn - Travel and Hospitality Tech - Top Business Models - Dec 2020Tracxn
Tracxn's top Business Model reports by Practice Area are now made public!
Here's our latest report on Travel and Hospitality Tech rebrand.ly/p2nvl
Subscribe to our Top Business Models in PA reports to stay updated on trending Business Models in the Practice Area or sector of your interest https://rb.gy/cx2upn
Tracxn - Internet Of Things - Industry Applications - Top Business Models - M...Tracxn
Today's top Business Model report is on Internet of Things Industry Applications rebrand.ly/rp1vyxn
Get our free reports on geography of your interest to your mailbox regularly https://rb.gy/cx2upn
Tracxn - Technology - Top Business Models - Feb 2021Tracxn
Today's top Business Model report is on Technology rebrand.ly/mp7oa8u
Get our free reports on geography of your interest to your mailbox regularly https://rb.gy/cx2upn
Tracxn - Blockchain - Industry Applications - Top Business Models - Jun 2021Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in Blockchain Industry Applications rebrand.ly/yba5w9d
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Tracxn - Top Business Models Report -India Tech - Sep 2021Tracxn
Check out our latest report on top #BusinessModels in built using #Tracxn's #proprietary #taxonomy rebrand.ly/vr7udov
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Tracxn - 3D Printing - Industry Applications - Top Business Models - Jun 2021Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in 3D Printing Industry Applications rebrand.ly/vrtm0c1
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Tracxn - Internet Of Things - Industry Applications - Top Business Models - J...Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in Internet of Things Industry Applications rebrand.ly/w3qcmbg
Get our free reports on Practice Area or sector of your interest to your mailbox regularly https://rb.gy/cx2upn
Digital and Innovation Strategies for the Infrastructure Industry: Tim McManu...Smart City
Productivity in the engineering and construction industry has been stagnant for decades. The proliferation of digital solutions has made it difficult for users to develop a coherent strategy. Companies who are able to successfully navigate the new digital landscape are on the brink of a transformation that will see top performers reduce overall project costs by 20-45%. However, digital transformations require developing digital capability across all aspects of the organization. Therefore, each entity involved in the industry must understand its critical challenges in order to guide its path to increased digital capability.
Tracxn - Top Business Models - Enterprise Application Tech - Feb 2022Tracxn
The document is a report from Tracxn Technologies on top business models in enterprise applications. It provides data on funding amounts and numbers of funding rounds for various business models over the last year. The top 3 funded models were Data Science Platforms ($2.5B), eCommerce Marketing ($1.5B), and Course Content Creation ($1.5B). It also provides one page profiles for several business models, including recent funding rounds, key stats, and major companies.
Tracxn - Top Business Models - Enterprise Infrastructure Tech - Feb 2022Tracxn
Today's top #BusinessModel report is on Enterprise Infrastructure rebrand.ly/1w8ni61
Get our free reports on geography of your interest to your mailbox regularly https://rb.gy/cx2upn
Tracxn - Top Business Models - Switzerland Tech - Mar 2022Tracxn
Here's a detailed analysis of top #BusinessModels in rebrand.ly/rag3h15
Get these reports of any geography delivered to your mailbox for free! Subscribe
Tracxn - Real Estate and Construction Tech - Top Business Models - Dec 2020Tracxn
The document provides an overview of funding in the real estate and construction tech sector over the past year. It details the top 50 funded business models by total funding amount received. The top three funded models were commercial real estate listings ($446M), residential real estate listings ($444M), and direct home buying ($399M). Notable funding rounds included PropertyGuru's $220M Series E, Quarters' $300M private equity round, and Colonies' $201M Series B. The United States received the majority (53%) of total funding in the sector.
Tracxn - Top Business Models - China Tech - Feb 2022Tracxn
We are back with our latest report on top #BusinessModels in based on #Tracxn's #proprietary #taxonomy rebrand.ly/9etbyvk
Get our free reports on geo of your interest to your mailbox regularly
Internet connectivity has proven to be one of the most profound enablers of social change and economic growth of our time. Beginning with fixed narrowband internet connections and moving through successive generations of increasingly pervasive and powerful networks, connectivity has come to underpin our working and personal lives, empowering businesses to operate more efficiently and with wider reach. In turn, connectivity has sparked and fuelled countless new industries, products and services that are coming to define our modern age. Connectivity has proven to be a vital ingredient for business success.
Tracxn - Top Business Models - Enterprise applications - Sep 2021Tracxn
Tracxn's proprietary #taxonomy brings to you top #BusinessModels in Enterprise Applications rebrand.ly/wvus53r
Get our free reports on #PracticeArea or #sector of your interest to your mailbox regularly https://rb.gy/cx2upn
Tracxn - Top Business Models - Auto Tech - Sep 2021Tracxn
Tracxn's proprietary #taxonomy brings to you top #BusinessModels in Auto Tech rebrand.ly/2wr88im
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Tracxn - Travel And Hospitality Tech - Top Business Models - Jun 2021Tracxn
Tracxn's proprietary taxonomy brings to you top Business Models in Travel and Hospitality Tech rebrand.ly/0rr6pca
Get our free reports on Practice Area or sector of your interest to your mailbox regularly https://rb.gy/cx2upn
Tracxn - Top Business Models Report - Southeast Asia Tech - Sep 2021Tracxn
Tracxn's geowise reports on top #BusinessModels are now made public!
Here's our latest report rebrand.ly/5ek7v96 for
Subscribe to our #TopBusinessModelsinGeo reports to stay updated on trending Business Models in your geo
A different way to look at the challenges of IT operations :
monitoring your environment is one thing but don't you need to know who is taking care of your issues ?
IT operations is as much about your NOC people than it is about your monitoring infrastructure
The overwhelming challenges of IT infrastructure managementNIIT Technologies
CIOs are now looking at IT infrastructure management as a mean to drive business transformation. To transform the way businesses work, CIOs need responsive systems and processes to bridge the gap between operations and business. With this understanding, IT leaders need to align IT with business and manage IT infrastructure as a service model. This paper surveys the challenges service providers face in managing IT infrastructures. It also lists down solutions for the effective management of IT infrastructures.
This document discusses automation in IT service management and its impact on the IT industry. It begins by reviewing IT service management (ITSM) and the IT Infrastructure Library (ITIL) framework. It then analyzes the scope for automating each of the ITIL processes across five lifecycle phases: service strategy, service design, service transition, service operation, and continual service improvement. The analysis finds that service operation processes have the highest automation potential of 75-85%, while service strategy processes have the lowest at 10-15%. The document argues that automation can help IT organizations reduce costs and improve service delivery through the ITSM lifecycle.
This document discusses automation in IT service management and its impact on the IT industry. It begins by reviewing IT service management (ITSM) and the Information Technology Infrastructure Library (ITIL) framework. It then analyzes the scope for automating each of the ITIL processes across five life cycle phases: service strategy, service design, service transition, service operation, and continual service improvement. The analysis finds that service operation processes have the highest automation potential of 75-85%, while service strategy processes have the lowest at 10-15%. The document also discusses the opportunities and challenges that widespread ITSM automation could create for IT companies.
Roger Brathwaite is an experienced IT leader with over 20 years of experience managing and consulting on IT initiatives. He has led many large-scale service integration projects involving multiple vendors and business processes. Service integration involves integrating discrete IT services into coherent end-to-end services through governance, information sharing, and service level agreements. Brathwaite provides examples of two major service integration projects, one for an oil and gas company integrating asset management and one for a telecom company integrating global IT service delivery. He outlines his responsibilities and methodology for leading such projects from conception through deployment.
IT Transformation is quickly becoming one of the primary responses from Enterprises are seeking to convert IT from an Operational Asset to a Tactical and Strategic Asset.
The paper describes the methodology created by Action Research Foundation for Practical ITSM transformation
Roland berger managing-the-it-cost-challenge_20090522Karthik Arumugham
This document discusses eleven levers that companies can use to significantly reduce IT costs within 12-18 months. These levers include eliminating redundant management functions, simplifying procedures, optimizing project management, capping budgets, standardizing products, industrializing operations, adjusting service levels, simplifying architecture, improving sourcing mixes, and leveraging sourcing power. Implementing cost reduction measures can be challenging due to impacts on headcount and business operations. Measures must focus on both reducing change costs and ensuring costs remain low to achieve sustainable savings. Roland Berger Strategy Consultants can help identify high-impact actions and implement a comprehensive cost reduction program.
E governance project management practices through information technology infr...IJARIIT
E-Governance implementation requires certain service levels to be achieved as they replace traditional manual
processes thereby increasing the dependence of government agencies on information technology based services. High quality
services entail high performance, availability, and scalability among other service characteristics. Strict measures are required
to help e-governments evaluate the service level and assess the quality of the service. In this paper, we introduce the IT
Infrastructure Library (ITIL) framework - a set of best practices to achieve quality service and overcome difficulties associated
with the growth of IT systems and discuss its significance and benefits in E-Governance implementation.
IT Infrastructure Automation refers to using technologies like RPA and AI to automate routine tasks and maintenance in an organization's IT infrastructure. It improves speed, agility, and consistency of service delivery, reduces manual dependency, and enhances productivity. By automating IT operations, businesses can streamline processes, reduce errors, and ensure consistent service delivery. Read this presentation to know more.
Demystifying Automation - A Catalyst to Digital Transformation A Whitepaper ...Arvind Bhardwaj [AB]
The document discusses how automation, including IT process automation (ITPA), business process management (BPM), digital process automation (DPA), and robotic process automation (RPA), can catalyze digital transformation. It explains that these tools help organizations become more agile and efficient by automating routine tasks. When combined together effectively with a focus on the customer experience, automation can drive significant business impacts and transformation. However, digital transformation requires fundamentally rethinking business models and strategies, not just using new technologies to do existing work faster.
Bending the IT Op-Ex Cost Curve Through IT SimplificationCognizant
CIOs can cut back operations expenditures (Op-Ex) and redirect the funds to strategic digital transformation by reducing IT complexity and rooting out inefficiencies while engaged in IT simplification.
The document discusses the growing challenges of managing both physical and virtual IT infrastructure as organizations rapidly adopt virtualization. It notes the goal is to simplify and automate management to improve agility, efficiency and reduce costs. The system and network management software market in Australia and New Zealand is expected to grow 9.1% annually to $435.2 million by 2012, with key areas like problem, change/configuration and performance management experiencing strong growth.
Digital Fuel offers IT cost management solutions to provide visibility into IT costs and help manage spending. Their solutions model IT costs, allocate expenses, track cost drivers, and provide notifications of budget overruns. While other vendors also offer these capabilities, Digital Fuel got an early start and offers modular solutions that can be implemented incrementally. Taking a phased approach starting with basic cost modeling for a few key services can provide value even before implementing an automated solution. Nationwide Insurance uses Digital Fuel's solutions to analyze unit costs, facilitate cost reductions, and provide departments cost information based on consumption.
Netmagic solutions, leading IT Managed service provider with Data centers & Cloud Computing in India fulfills your entire IT infrastructure requirements: from collocation services to dedicated hosting, diaster recovery & data Storage solutions.
Automating self-service IT can help reduce an organization's total cost of ownership. Self-service IT allows properly authorized users to provision standard IT services themselves using ITIL best practices. This automation optimizes service desk and provisioning resources, reduces errors and service calls, and enables compliance reporting. Currently, IT service provisioning involves manual processes that are 55% manual and only 25% automated. Automating provisioning can empower users and the service desk to automatically provision standard services like applications, files, distribution lists and hardware. This reduces costs while giving users fast, on-demand access to services.
Business Drivers For It Simplification PowerPoint Presentation SlidesSlideTeam
This PPT deck displays thirty three slides with in depth research. Our Business Drivers For It Simplification PowerPoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographics for an inclusive and comprehensive Business Drivers For It Simplification PowerPoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement. http://bit.ly/3blwuP0
Strategies For IT Simplification PowerPoint Presentation Slides SlideTeam
It covers all the important concepts and has relevant templates which cater to your business needs. This complete deck has PPT slides on Strategies For It Simplification PowerPoint Presentation Slides with well suited graphics and subject driven content. This deck consists of total of thirtytwo slides. All templates are completely editable for your convenience. You can change the colour, text and font size of these slides. You can add or delete the content as per your requirement. Get access to this professionally designed complete deck presentation by clicking the download button below.
The document discusses how aligning business and IT strategies across all levels of enterprise architecture can produce savings. It presents diagrams illustrating how business and IT strategies relate to different layers of the architecture, from applications to infrastructure. Operational maturity and optimization can also drive significant cost savings, as outlined in models from Microsoft. Case studies demonstrate how assessing current maturity levels against these models can identify savings opportunities over 20% by standardizing processes, automating management, and consolidating infrastructure.
Performance measurement and exception management in investment processingNIIT Technologies
This document provides an overview of NIIT Technologies' performance measurement and exception management solution for investment processing. It discusses the challenges of straight-through processing for financial transactions due to increasing volumes, complex products, and regulatory requirements. The solution captures all incidents and exceptions during trade processing, classifies and enriches the data with reasons, generates reports to analyze performance on metrics like accuracy and productivity, and provides dashboards to view the information. NIIT Technologies has experience implementing this solution for large financial clients to improve operational efficiency and meet service level agreements.
IT Simplification Framework PowerPoint Presentation Slides SlideTeam
Our topic specific It Simplification Framework PowerPoint Presentation Slides presentation deck contains thirty-two slides to formulate the topic with a sound understanding. This PPT deck is what you can bank upon. With diverse and professional slides at your side, worry the least for a powerpack presentation. A range of editable and ready to use slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates makes it all the more worth. This deck displays creative and professional looking slides of all sorts. Whether you are a member of an assigned team or a designated official on the look out for impacting slides, it caters to every professional field.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdfPridesys IT Ltd.
Pridesys Garments ERP is one of the leading ERP solution provider, especially for Garments industries which is integrated with
different modules that cover all the aspects of your Garments Business. This solution supports multi-currency and multi-location
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2. EGR-2014-10-R-1172
Executive Summary
There is increasing pressure on IT to be more agile and responsive to the
changing needs of business, while keeping costs under control. Most enterprise
CIOsaregrapplingwiththedualmandatesoftransformationandefficiency.
With shortening technology lifecycles, new technologies and vendors are being
rapidlyintroducedtointerfacewithlegacyenvironments.Thiscreatesadditional
CIOchallengesof drivingeffective enterprisegovernance acrossahybridIT
estate.
OurresearchsuggeststhatautomationoftheITservicelifecycleresultsin
significant improvements. Automation can help reduce costs, shorten time-to-
market, establish tighter business alignment, improve service availability, and
increase business agility.
Consequently,therearesignificantongoinginvestmentstowardsautomatingIT
services. However:
In the absenceof a broadertransformational context,few enterprisesare
able to generate a holistic vision of IT service automation. While most CIOs
needtoprioritizeheavily,absenceofabroaderautomationstrategycan
lead to unconnected and ad-hoc initiatives that not only leave value on the
table, but create technologylock-in
The automation story is not one of choosing the most appropriate IT
management tool or platform. The automation agenda has to be
constructedas“service-led”,ratherthan“technology-up”inordertocreate
alignment between IT and business processes. Automation strategies need
to create a framework for rapid provisioning of new business services, and
supporting changes in existing ones
A successfulautomation initiative needs to be able to orchestrate services
acrossmultipletowersandtechnologies,andcreatemutually-aligned
economic incentives. Enterprises need to seek agnosticism and alignment
with a service-led philosophy while evaluating automation partners.
Automation strategies should ideally facilitate consumption based economic
models for end-to-end IT services without large, upfront capital investments
that create lock-in risks
This report is aimed at:
Helpingenterprisesidentifythekeycomponentsofacomprehensive
automation strategy
Illustrating successful examples of infrastructure service automation along
with resultant benefits
Establishing a broad adoption sequence for IT infrastructure service
automationand highlightingunderlying success factorsforthe journey
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Infrastructure service automation
helps meet the fundamental
challenge of funding
transformation with flatlining
budgets.
We have observed cost savings
of 15 to 20% by the end of the
first year, with significant promise
for incremental TCO benefits
over the long run.
More importantly, a
comprehensive automation
strategy enables the CIO to align
IT cost-heads with business
priorities, and shift executive
focus away from operational
governance to business
enablement issues.
3. EGR-2014-10-R-1172
Need for Automation: Efficiency, Transformation, and
Governance
Observed impact of
infrastructureservice
automation
Source: Everest Group
IT organizations are witnessing a need to drive seemingly conflicting mandates of
efficiencyandtransformation,characterizedbya“domorewithless”philosophy.
ThekeychallengefortheCIOistogeneratefundingforthetransformational
agenda by driving greater efficiencies without compromising service delivery
levels.
Traditionalapproachestoservicemanagementinvolvesignificantmanual
intervention in key processes. Over time, human errors accumulate and lead to
the following issues:
Operational inefficiency: Human errors not only tend to be more numerous,
butarealsohardertoisolate,takelongertoresolveandrecurfrequently.
Over a period of time, operational performance and costs become
unpredictable,resultinginpoor end-user satisfaction.Automation notonly
helpseliminate errors,but alsoreducestime-to-resolution,and creates a
consistent service experience
Limitingtransformation:TraditionalITmanagementapproachesareunable to
meet business requirements of rapid provisioning, release, and change
management. By enabling rapid provisioning and scalability, infrastructure
service automation can transform how businesses launch new products and
services through traditional and digital channels
Opaquegovernance:TraditionalITmanagementmethodsseldomfocuson
mappingtechnologycomponentswithaparticularbusinessprocess.This
createslack of visibility and leads to the phenomenon of “ticket bouncing” in
multi-vendorenvironments. Further,business-ITalignmenttakesa backseat
asITcostsaredecoupledfrombusinessoutcomes.Automationinitiatives
create transparent mapping betweenITinvestments and business demand in
a multi-vendor IT estate
Mostimportantly,well-conceivedautomationstrategiescreaterapidimpact
through operational cost savings (as much as 15% to 20% to start with) that can
be used to fund a broader transformational mandate.
Benefits of infrastructure service automation
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E X H I B I T 1
During the course of our
research we came across several
striking instances of enterprises
reaping rich benefits of
infrastructure service
automation:
A Fortune 10 conglomerate
reduced the average time to
resolve IT incidents by90%
A mobile insurance company
reduced time to on-board
new partners and customers
from two months to less than
one day
Up to 40% reduction in
operational IT governance
costs were observed across
several enterprises
Across all such examples, we
observed CIOs using
infrastructure service automation
strategies to serve mandates of
efficiency, IT-enabled business
transformation, and enterprise
governance.
Source: Everest Group and
Microland
Observed impact of infrastructure service automation
Operational metrics Error occurrence Reduced by 40 to 50%
Time taken to conduct problem RCA Reduced by 75%
Transformation metrics Time-to-market for application stack
change
Reduced from 2 months to less than
1 day
Time-to-delivery for production plans From hours to minutes
Governance metrics Operational governance efforts Reduced by 40%
Accuracy and compliance Audit compliance increased by 70%
4. Key Components of Infrastructure Service Automation
With
there
thinking
isolated
Exhibit
a hybrid IT
Comprehensive automation
stack
Source: Everest Group; Microland
Service orchestration engine
The orchestrator contains a repository of workflows and process design
components.
and
and
process
The
Integrated service desk
Building an effective foundation for IT management is a critical step in the
delivery of robust IT services. An automated a
typically operates on “one touch” mechanisms that trigger the appropriate
service workflows from the orchestrator. Tickets are automatically routed, based
on skill profile and individual ticket queues, with ITIL process automatio
flexible workflow design.
E X H I B I T 2
Technology-agnostic
automation
stack
Key Components of Infrastructure Service Automation
WiththeenterpriseITinfrastructureenvironmentbecoming
thereisanaccelerateddrive towardsautomation.Enterprises
thinkingoftheirautomationstrategyinaholisticmulti-tower
isolated initiatives.
Exhibit 2illustratescriticalcomponentsofacomprehensive
a hybrid IT environment.
Operations
interface
Automation
enabler set
Core IT
management
toolset
Hybrid enterprise
infrastructure
Service orchestration engine
The orchestrator contains a repository of workflows and process design
components.Theserviceorchestratorhelpsintriggeringappropriate
andindesigningnewonestocoordinateautomatedtasks
and environments. The service orchestrator becomes a repository
process knowledge and supplants the traditional Known Error
The service orchestrator provides the following benefits:
Control, visibility, and accountability: Automates entire service
including notification and escalationprocesses
Automate IT routine tasks: Eliminates labor-intensive manual interactions
and automates key processes such as system, network,
Rapidly recover from IT incidents: Integrates, orchestrates, and automates
the incident recovery processes
Integrated service desk
Building an effective foundation for IT management is a critical step in the
delivery of robust IT services. An automated and integrated service desk
typically operates on “one touch” mechanisms that trigger the appropriate
service workflows from the orchestrator. Tickets are automatically routed, based
on skill profile and individual ticket queues, with ITIL process automatio
flexible workflow design.
IT INFRASTRUCTURE SERVICE AUTOMATION
Service desk BSM framework
Service orchestration engine
End-point Monitoring and
management tools event correlation
tools
Configuration
management /
discovery tools
Dedicated Private cloud
Operations
console
Key Components of Infrastructure Service Automation
becomingincreasinglyhybrid,
Enterprises will need tostart
towerformat,ratherthan
comprehensiveautomationstackin
The orchestrator contains a repository of workflows and process design
appropriateworkflows,
tasksacrossteams,tools,
repository of real-time
Error Database (KEDB).
benefits:
Automates entire servicelifecycle
intensive manual interactions
network, and application tasks
Integrates, orchestrates, and automates
Building an effective foundation for IT management is a critical step in the
nd integrated service desk
typically operates on “one touch” mechanisms that trigger the appropriate
service workflows from the orchestrator. Tickets are automatically routed, based
on skill profile and individual ticket queues, with ITIL process automation and
IT INFRASTRUCTURE SERVICE AUTOMATION
Prediction engine
Service orchestration engine
Configuration
management /
discovery tools
Public cloud
End-user portals
Operational
governance
engine
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Business Service Management (BSM) framework
The BusinessServiceabstraction maps allcomponentsofa businessservice
provided by IT. A “business service” may be defined as the final consumption unit
thatisprovided byITtothe end-user”,(e.g.,enterpriseemailorSAPFICO).
Business Service Management enables IT to communicate service performance
and align with business objectives, while maintaining control over the
infrastructure.
BSM framework: Key benefits
Visual representation of the dependencies between business processes, business
applications and the IT infrastructure (servers, storage, networks, middleware, and
databases), helps in defining incident/problem/change management priorities
resulting in reduced downtime and faster problem resolution
Source: Everest Group; Microland
Transformation
Governance
Business-IT alignment: By mapping all IT components to individual business
services, BSM framework enable transparency of IT asset utilization, and create a
roadmap for aligning IT costs to business priorities
Drive to preventive IT: Visibility of the underlying infrastructure, and its
correspondence to business services, provides the foundation for adoption of
predictive engines based on system heuristics, as opposed to reactive agent-
based approaches
Operational governance: Business service views can be customized and
enabled for business users, giving them an improved line of sight into IT
infrastructure performance
Contract governance: Service levels are created for uptime of the final “business
service” rather than the individual IT components. This is critical for multi-vendor
governance and improved end-user experience
Prediction Engine (PE)
Self-learningpredictionengineswithmachinelearningintelligencerecognizeboth
normal and abnormal machine behavior. Using highly advanced pattern
recognition algorithms, PE identifies potential issues across infrastructure
components(storage,servers,networks,middleware,ordatabases).Thishelpsin:
Reduction in L1 incidents by as much as 80%
Release of significant amounts of human and computing resources by
eliminatingfalsealarms;forinstance,byestablishingpredictiveservercapacity
thresholds,PEcaneliminatefalsealarmsofcapacityoverflow,andrelease
systemcapacityformoreeffectiveutilization.Ourestimatessuggestthat
enterprisescanreleaseupto20to30%ofsystemcapacityandhumanefforts
using PE
Operational governance engine
Intuitive dashboardsand flexible reporting ensure that CIOs, IT staff,and auditors
can gain complete visibility into regulatory compliance and IT performance. Data
from multiple IT feeder tools (data repositories) can provide a unique view into IT
performance and can answer questionslike:
“Do issues increase on Mondays following a holiday?”
“Is an application over/under-engineered to the detriment of its uptime?”
“What is the impact of Service Level 1 on Service Level 2?”
“Whatismynetexpected Service Levelfortherestofthe month,postamajor
incident to be compliant?”
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Operational
efficiency
E X H I B I T 3
6. EGR-2014-10-R-1172
Case Study 1: Automating for Efficiency
Automationof the governancemechanismhelps measureandmanageIT
compliance as an ongoing program through intuitive reporting mechanisms,
enables audit compliance, and helps drive continuous service improvement
programs.
The enterprise
The enterpriseisanAmerican multi-nationalconglomerate, providingsolutions
in energy, technology infrastructure, capital finance, health, home,
transportation, consumer and industrial manufacturing, across 100 countries
with over 300,000 employees.
Business & IT challenges
The scale of this enterprise creates several challenges. The scope of its IT
environment encompasses close to 0.5 million mailboxes and tens of thousands
ofports,anddevices.Theserverenvironmentrequiresseveralthousand“builds”
everyyear.Acrossthenetworkenvironment,theenterpriseworkswithnumerous
OEMand technologyvendors.Sucha hybrid landscape createschallengesof:
Global coordination with multiple OEMs and vendors
Consistency and accuracy in servicedelivery
Managing configuration standards across the IT estate
Ensuring transparent chargebacks tobusiness
Most importantly, meeting business expectations of continuous reduction in IT
costs while increasing service performance
Automation solution
The client was working with Microland as a service and infrastructure system
integrator. Alongwith implementation ofITIL V3 and SixSigma process
frameworks,Microland and the enterprise worked across several automation
initiatives:
Integrated vendor management workflows were designed and automated to
enableseamlessvendormanagement,andtodeliveraconsistentservice
experience
Common service requests related to mailboxserviceswere automated. The IT
functioncouldnowsignupforuptimeofthebusinessservice(e.g.,email
service availability) as opposed to IT service (e.g., mailbox or server
availability)
Server refresh “build” activities wereautomated
Key benefits
Creationofcentrallymanagedinfrastructureservicesmodelwithhigh
predictability and improved end-user satisfaction
TCO reduction in excess of US$50 million over five years
Institution of outcome-based metrics beyond infrastructure element
performance, e.g., email service availability at 99.9%
Threecyclesoftechnologyrefreshcarriedout over 10Xdatacenter
consolidation initiatives,wereachieved with zerodefects
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7. EGR-2014-10-R-1172
Case Study 2: Automating for Transformation
The enterprise
The enterprise is a leading mobile insurance provider in North America.
Business challenges
As part of its business model, the enterprise was required to:
Ensurereal-timeactivationofitsservicesfornewdevicesthroughpartner
telecom providers
Rapidly provision new products to existing customers and partners, and on-
board partners in new geographies
Ensure PCI compliance at alltimes
Failure to achieve these goals would lead to significant revenue loss, poor user
experience, and escalated compliancerisk.
Technology and services environment
Theenterprise’sapplicationteamsneededtoreleasesoftwaretohelptelecom
operatorsmanage the mobileinsurance systems in atimelymanner.The
enterpriseITteamwasusingaDevOpsmethodologywithunderlyingprivate
cloud infrastructure. The entire process comprised three steps:
Infrastructure provisioning: Procurement of the underlyinginfrastructure
needed to be approved by the client IT organizations for compatibility
Platform provisioning: Once the infrastructure was procured, it was handed
over to the platform servicesteam.Platform components would be installed
and stitched together to act as an application. These processes needed to be
managed by logging service requests in the service management tool. During
thisstage,theDevandOpsteamswouldworktogethertoidentify,diagnose
and troubleshoot issues through a traditional incident and change
management process.
Application release: Once the application was developed, it would be sent for
regression and UAT testing to the Test/QA team, which would coordinate with
Dev and Ops teams for troubleshooting. The Test/QA team would eventually
release the application intoproduction
Overall,thisentireprocessusedtotakemonths,severelyimpactingtime-to-
market for new releases.
Automation solution
Theenterpriselaunchedathree-phasedproject with aviewto reducingcycletime
at each successive process step:
Infrastructure provisioning in Phase 1
Platform provisioning in Phase 2
Application release and DevOps in Phase3
Microland was engaged as the system integrator responsible for the task of
building, integrating, and automating the solution. The entire process was
automated across three project phases, starting from the infrastructure
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Service Automation offers a
significant opportunity to
underscore the business value of
IT.
By thinking of infrastructure
automation in the context of a
mission-critical business process,
an insurance company redefined
its speed- to-market and created
a globally scalable, agile, and
compliant business model.
8. EGR-2014-10-R-1172
Case Study 3: Automating for Governance
provisioning service requests to final integration, updating the CMDB, and
application release. Key project components involved:
Automatedprovisioningofprivatecloudinfrastructureusinganindustry
standard cloud management suite
Workflow-based automation of platformoverlay
Continuous code integration using an open source solution
Real-timeshipmentofcodecomponentstoglobalQAteams,and
automated workflow-generated test case deployment
Benefits realized
The following benefits were observed:
Faster time-to-market, with overall cycle time to release applications reduced
from two months to less than one day, resulting in revenue assurance from
Day 1, and improved customer experience. Complete stacks and
environmentscould beprovisioned in fivetosixhours;earlier,infrastructure
provisioning alone would take up to 14 days
Creation of a scalable business model for onboarding new partners and
expansion in new geographies
100% PCI compliance
Monthly cost reduction worth US$100,000 through reduced manpower
requirements
The enterprise
The enterpriseisone of India’s largestBFSI players,with extendedofficesacross
70+ locations within the country.
Business & IT challenges
The company had a fragmented portfolio of vendors providing hardware,
software, and IT services
Duetointerdependenciesacrosstheserviceslifecycle,therewereprocess
delays, leading to poor customer satisfaction
Itwas difficultto geta transparentview ofoperations in sucha hybrid
environment;therewasverylittlelinkagebetweenITcosts,ITperformance,
and customer satisfaction scores
Automation solution
The company wanted to develop a governance and performance automation
framework with three keyobjectives:
Provide users with easy access to IT resources while ensuring governance
policies
Move IT management towards a more proactive paradigm, that could
manage incidents before theyoccurred
Create a“single pane of glass”for the CIO and auditors to monitor IT
performanceforall vendors andinternalteams,andcreateatight
alignment between IT costs and performance
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9. EGR-2014-10-R-1172
A Roadmap for Infrastructure Service Automation
The company engaged an agnostic infrastructure system integrator (Microland)
to deploy:
A comprehensive IT asset build and asset map linked to business processes
A self-service module for end-users delivered as a service
A system of dashboards and flexible, automated reporting, that provided
complete visibility into ITperformance
Key benefits
IT management teams could assess performance of multiple internal and
externalteamsacrossoperationalmetrics, and on a continuous,real-time
basis
By recordingperformance datacontinuously, the companycould schedule,
or run on-demand audits
By creating comprehensive asset maps the company reduced its variance
between physical and book value of assets by 70%
Thesystemcreatedascalableframeworkforthecompanytoevaluateand
integrate new technology. By generating automated access to performance
dataacrossmultiplesystems,thecompanycouldanalyzetrends,create
technology performance baselines, and also benchmark service performance
Infrastructure service
automation: Maturity continuum
and adoption roadmap
Implementationofacomprehensiveautomationstrategyrequiresacareful
assessment of current maturity levels. While Big Bang approaches are unlikely to
work, it is essential to develop a long-term vision for an integrated automation
strategy.Mostenterprisesgothroughfourstagesofmaturity,withdistinct
problem statements and adoption implications (Exhibit 4).
Service characteristics Adoption focus
Source: Everest Group
E X H I B I T 4
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Level 4:
Pro-active
Level 3:
Business-aligned
Predictive IT operations
Dramatic reduction in incidents
Right-sized infrastructure
Agile, scalable, self-service
High operational efficiency
Measurement aligned to business
service definitions
Transparent multi-vendor governance
Reactive incident/problem
management
High amount of time spent on
repetitive tasks
Service standardization and catalog
formulation
Automated ticket management
Manual BSM and workflow design
Metrics still aligned to IT processes
Multi-vendor governance is a challenge
Skills and responsibilities defined at
process level
Metrics for individual towers by
infrastructure element
Manual ticket management
Poor operational performance and
end-user experience
Lack of transparency
Loss of knowledge
Prediction engine
BSM framework and
workflow automation
Hybrid infrastructure
orchestrator
Governance automation
Level 2:
Standardized
Service desk automation
ITSM implementation
Continuous improvement
programs
Level 1:
Tactical
Configuration management
tools
Infrastructure element
monitoring tools
Increasing
service
maturity
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Conclusion: Mantras for the Automation Journey
Theadoptionroadmapmustbecreatedwithsufficientdue-diligenceontheas-is
maturitystate,missioncriticalityofbusinessprocessessupported,andexisting
technology investments.
While“leapfrogging”ispossibleacrossthecontinuum,andparticularly
understandablewithinthecontextofgenerating“quickwins”,some
dependencies are logical (e.g., ITSM implementation usually goes hand in
hand with service deskautomation).
Service-ledinfrastructureautomationcanofferalifelinetoenterprises
struggling with the contemporary IT challenges of efficiency, transformation,
and governance. However, the automation agenda also requires significant
executive commitment, and changemanagementisa criticalsuccessfactor.
Most importantly, infrastructure service automation involves a mindset shift from
technology to business service. This involves conceptualizing the IT infrastructure
servicesfunction as a provider,orchestrator, and governor of business services.
During the course of our research we discovered three “mantras” that help
enterprisesembracethismindsetchange,andsurvivetherisksoftechnology
lock-in:
Servicefirst:Most enterprisestend tolay excessive focuson the choice ofthe
toolset. Hardware or tools-based approaches can create significant
technologylock-in,constraining businesscasesfor interrelated initiatives.
The opportunity for automation lies in stitching technology suites into
measurable business services. Successful automation initiatives require a
“service-first” mentality. Enterprise IT should be able to contract for “business
services” rather than for licenses or FTEs
Agnosticism must: As a corollary, “agnosticism must” requires CIOs to
abstract away from product stacks that are likely to create lock-in via
economiccosts or the threatof knowledgeloss. Anagnosticpartnercan
help mediate across the broad spectrum of technology choices, and support
best-of-breedtechnology adoption.EnterpriseIT must beabletointegrate
and manageacrossmultipletechnologysuiteswithoutservice interruption
Alignment constant: The true value of automation is realized when
enterprises use systems data to drive technology choices, enable new
services, and sunset applications and infrastructure piecesthat have served
their purpose. The process of alignment is a continuous one, and underlines
the need forIT teams“to know”,ratherthan “to think”.Enterprise IT needs
to move away from “managing the mess” to focusing on data-driven
decision-making, and building new business functionality
This study was funded, in part, by support from Microland
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11. EGR-2014-10-R-1172
About Everest Group
For more information about Everest Group, please contact:
+1-214-451-3110
info@everestgrp.com
For more information about this topic please contact the author(s):
Chirajeet Sengupta, Vice President
chirajeet.sengupta@everestgrp.com
Sivaram S., Senior Analyst
sivaram.s@everestgrp.com
Everest Group is an advisor to business leaders on next generation global
services with a worldwide reputation for helping Global 1000 firms dramatically
improve their performanceby optimizing their back-and middle-officebusiness
services. With a fact-based approach driving outcomes, Everest Group counsels
organizations with complex challenges related to the use and delivery of global
servicesintheirpursuitstobalanceshort-termneedswithlong-termgoals.
Throughitspracticalconsulting,originalresearchandindustryresource
services,EverestGrouphelpsclientsmaximizevaluefromdeliverystrategies,
talentandsourcingmodels, technologiesandmanagementapproaches.
Established in 1991, Everest Group serves users of global services, providers of
services,countryorganizations,andprivateequityfirms,insixcontinentsacross
allindustrycategories.Formoreinformation,pleasevisitwww.everestgrp.com
and research.everestgrp.com.
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