This document discusses different e-business models. It begins by defining an e-business model as having five main elements: products/services, customer relationships, structural resources, virtual networks, and financial aspects. It then describes six common e-business models: B2C (business to consumer), C2B (consumer to business), B2B (business to business), C2C (consumer to consumer), B2A (business to administration), and C2A (consumer to administration). For each model, it provides examples of companies that use that particular model. The document concludes that e-commerce and business models continue developing to improve customer and manufacturer experiences.

1. I.T. & E-
BUSINESS
FUNDAMENTAL
TOPIC-
E-BUSINESS MODELS
Class – MBA (FT) SEM-1 SEC-D
Submitted by -
Aditi Purwar
Falguni Sharma
Ravinandan Patel
Vishakha Gupta
Yash Jaiswal
Submitted to -
DR. ANURAG
DILRAJ

2. INDEX
20XX I.T. & e-BUSINESS FUNDAMENTAL 2
What is e-
business model?
Types of e-
business model
Conclusion
1
3
2

3. WHAT IS E-BUSINESS MODEL?
20XX I.T. & e-BUSINESS FUNDAMENTAL 3
 An e-business model is thus the organization along with a network
of partners.
 A basic e-business model can then have five major elements.
1. Products / Services
2. Customer relationship
3. Structural resources
4. Virtual network
5. Financial aspects
 The e-business transactions take place between different parties,
using different means. One way of looking e-business models is
based on parties taking part in e-business transactions and the
means of the transactions.

4. 6 TYPES OF E-BUSINESS MODEL
20XX I.T. & e-BUSINESS FUNDAMENTAL 4
B2C C2B B2B C2C B2A C2A

5. B2C : BUSINESS TO
CONSUMER
20XX I.T. & e-BUSINESS FUNDAMENTAL 5
 Business to consumer or B2C e-
commerce consists of the sales of
goods and services to the general
public.
 In this type, customers or consumers
can visit the website and purchase
goods online using credit cards.

6. B2C EXAMPLE
20XX I.T. & e-BUSINESS FUNDAMENTAL 6
 Let’s say we have a
company, and we want to
sell our goods or services
online through our website or
any other online resource,
then it can be referred to as
the B2C model.
 An excellent example of it is
Amazon or eBay. We can
call their business, Business
To Consumer model.

7. C2B : CONSUMER TO
BUSINESS
20XX I.T. & e-BUSINESS FUNDAMENTAL 7
 Consumer-to-business or C2B e-
commerce consists of the sale of goods
and services to the business
organization via the website.
 In this business model, the consumer
creates value, and the businesses
consume that value.

8. C2B EXAMPLE
20XX I.T. & e-BUSINESS FUNDAMENTAL 8
 For example, a customer
places some of their
services or products on the
website.
 If the services or products
create value for the
business organization,
then they order these
services or products, but in
most cases, services.

9. B2B : BUSINESS TO
BUSINESS
20XX I.T. & e-BUSINESS FUNDAMENTAL 9
 Business-to-business or B2B takes
place between two businesses where
one business provides services to other
businesses.
 The business organization, also known
as the manufacturer of the products,
sells products to wholesalers, and the
wholesaler re-sells them.

10. B2B EXAMPLE
20XX I.T. & e-BUSINESS FUNDAMENTAL 10
 For example, there are two businesses:
Business Organization or Manufacturer
Wholesaler
 A wholesaler goes to the Business
Organization’s website or any other online
resource and orders products in bulk.
 The Business Organization processes the
order and supplies the products to the
wholesaler.
 When the wholesaler receives the
products, then the wholesaler can sell
those same products at a high price to
their customers, and it can be referred to
as a business-to-business or B2B model.
 An excellent example of it is Alibaba.

11. C2C : CONSUMER TO
CONSUMER
20XX I.T. & e-BUSINESS FUNDAMENTAL 11
 Consumer-to-consumer or C2C e-
commerce takes place between two
consumers where one consumer sells
an item through an online auction while
the other consumer purchases the item
by offering the highest bid.

12. C2C EXAMPLE
20XX I.T. & e-BUSINESS FUNDAMENTAL 12
 For example, consumer 1
wants to sell a car, so
he/she can places his/her
car on a website like OLX
or eBay, while customer 2
wants to buy that car.
 So, customer 2 can
contact customer 1 and
buys the car from him/her.

13. B2A : BUSINESS TO
ADMINISTRATION
20XX I.T. & e-BUSINESS FUNDAMENTAL 13
 Business-to-administration model is also
referred to as Business-to-government
(B2G).
 Business-to-administration or (B2A) takes
place between companies, public
administration, or government agencies.
 In this e-commerce business model, there
are dealings between companies and
public administration using the internet.

14. B2A EXAMPLE
20XX I.T. & e-BUSINESS FUNDAMENTAL 14
 An excellent example of a
B2A model is Accela; it’s a
software company that
provides government
software solutions and
public access to
government services for
permitting, planning,
licensing, public health,
and so on.

15.  The Consumer-to-Administration or C2A e-
commerce business model encompasses
electronic transactions online between
individuals and the public administration.
 The C2A e-commerce model helps the
consumers to post their queries and request
information regarding public sectors directly
from their local governments/authorities.
 It provides an easy way to establish
communication between the consumers and
the government.
C2A : CONSUMER TO
ADMINISTRATION
20XX I.T. & e-BUSINESS FUNDAMENTAL 15

16. C2A EXAMPLE
20XX I.T. & e-BUSINESS FUNDAMENTAL 16
 Some of the examples of
C2A are disseminating
information, distance
learning, distribution of
information through social
security, electronic tax
filing, payment of health
services, etc.

17. CONCLUSION
 In the last couple of years, e-commerce has
been developing rapidly. It has given
completely new dimension to a customer.
 The e-commerce companies are striving
and competing against each other to give
better experiences to customers as well as
manufacturers.
 The business models also keep developing
along with the other factors related to e-
commerce for an overall upliftment in the
business.
20XX I.T. & e-BUSINESS FUNDAMENTAL 17

18. THANK YOU