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IT Innovation in an Era of
                           Diminishing Resourcing




                                                                 Dr. Curtis A. Carver Jr.
                                                                 Vice Chancellor and Chief Information Officer
                                                                 University System of Georgia
GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
Where We are Now
          • Rising Enrollments
          • College as the only path to the middle class
          • Economic Uncertainty
                – Short Term?
                – Long Term?
                – Stagnation?
          • Increasing demand for change
          • Increasing pressure requiring change
GALILEO    GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
University System Enrollment
                                                  Fall Headcount Enrollment




GALILEO   GeorgiaBEST   GeorgiaFIRST    Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
University System –State Funds
                               (Total University System funding in Billions)




GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
Formula Earnings
                               (Total University System funding in Billions)




GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
State Funds and Tuition
                                 (Tuition Includes Special Institutional Fee)




GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
State Funding Per Student FTE




GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
GA Total Funding Compared to Neighboring States
                                             (4 year and 2 year institutions)




GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
Innovation
                                  Customer                               Value                      ITS




                                       Campus                                               Enterprise




   Everyone can must be an agent of innovation
GALILEO   GeorgiaBEST   GeorgiaFIRST    Georgia ONmyLINE   GeorgiaVIEW    GIL   PeachNet   USG123
• Value-Added Services
             – Banner Tiered Service
             – Database Administrators as a Service
             – Backup as a Service
             – Storage as a Service        Not Mandated
                                           Aligned with Customer Needs
             – Service Hosting             Monthly or Yearly Charge
                                           Realizes Economies of Scale
          • Soon to come:
             – Infrastructure as a Service
             – IT Project Management as a Service

GALILEO    GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
New Enterprise System Model (LMS as Example)
            – Mandated core service to realize economies
              of scale
            – Campus control of innovation
            – Optional Value-added services
               • Real-time integration with Banner
               • Lecture Capture as a Service
               • Business Analytics

GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
Innovation through Generation Z
               – Consumerization of IT

               – Telework Policies
          Enable and Encourage Collaboration
               – Communities of Practice

               – Contracts through shared governance

               – Standards through shared governance

GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
Innovation through Social Media
               – Shared Governance through Social Media

               – Automated Business Processes in SharePoint

               – Ad hoc Teams as Needed

               – Self service in Human Resources, Business
                 Intelligence, and who knows what next
GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123
LMS                    SIS                      Fin                          HR                    NET               LIB                BI

          •31 of 35            •8 of 35               •32 of 35                     •32 of 35                •35 of 35 on      •35 of 35 on      •Being rebuilt
           centralized at       centralized            centralized                   centralized              PeachNet          GALILEO          •35 of 35 on
           ITS                 •34 of 35              •34 of 35                     •Outsourced to           •Extensive        •GPLS and          USG123
          •34 of 35             Banner                 PeopleSoft                    ADP                      external state    extensive        •Not fully
           Blackboard          •520 GA Mods                                                                   participation     state             utilized
                                                                                                                                participation




                               USG Educational                                                State Ed Ecosystem                                RTTT+ System
                                   Cloud




                                State Educational
                                      Cloud                                                                                    State Ed Ecosystem


GALILEO      GeorgiaBEST    GeorgiaFIRST     Georgia ONmyLINE         GeorgiaVIEW      GIL        PeachNet     USG123
QUESTIONS, COMMENTS,
           A CONVERSATION

GALILEO   GeorgiaBEST   GeorgiaFIRST   Georgia ONmyLINE   GeorgiaVIEW   GIL   PeachNet   USG123

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It innovation in an era of diminshing resourcing

  • 1. IT Innovation in an Era of Diminishing Resourcing Dr. Curtis A. Carver Jr. Vice Chancellor and Chief Information Officer University System of Georgia GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 2. Where We are Now • Rising Enrollments • College as the only path to the middle class • Economic Uncertainty – Short Term? – Long Term? – Stagnation? • Increasing demand for change • Increasing pressure requiring change GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 3. University System Enrollment Fall Headcount Enrollment GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 4. University System –State Funds (Total University System funding in Billions) GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 5. Formula Earnings (Total University System funding in Billions) GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 6. State Funds and Tuition (Tuition Includes Special Institutional Fee) GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 7. State Funding Per Student FTE GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 8. GA Total Funding Compared to Neighboring States (4 year and 2 year institutions) GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 9. Innovation Customer Value ITS Campus Enterprise Everyone can must be an agent of innovation GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 10. • Value-Added Services – Banner Tiered Service – Database Administrators as a Service – Backup as a Service – Storage as a Service Not Mandated Aligned with Customer Needs – Service Hosting Monthly or Yearly Charge Realizes Economies of Scale • Soon to come: – Infrastructure as a Service – IT Project Management as a Service GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 11. New Enterprise System Model (LMS as Example) – Mandated core service to realize economies of scale – Campus control of innovation – Optional Value-added services • Real-time integration with Banner • Lecture Capture as a Service • Business Analytics GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 12. Innovation through Generation Z – Consumerization of IT – Telework Policies Enable and Encourage Collaboration – Communities of Practice – Contracts through shared governance – Standards through shared governance GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 13. Innovation through Social Media – Shared Governance through Social Media – Automated Business Processes in SharePoint – Ad hoc Teams as Needed – Self service in Human Resources, Business Intelligence, and who knows what next GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 14. LMS SIS Fin HR NET LIB BI •31 of 35 •8 of 35 •32 of 35 •32 of 35 •35 of 35 on •35 of 35 on •Being rebuilt centralized at centralized centralized centralized PeachNet GALILEO •35 of 35 on ITS •34 of 35 •34 of 35 •Outsourced to •Extensive •GPLS and USG123 •34 of 35 Banner PeopleSoft ADP external state extensive •Not fully Blackboard •520 GA Mods participation state utilized participation USG Educational State Ed Ecosystem RTTT+ System Cloud State Educational Cloud State Ed Ecosystem GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123
  • 15. QUESTIONS, COMMENTS, A CONVERSATION GALILEO GeorgiaBEST GeorgiaFIRST Georgia ONmyLINE GeorgiaVIEW GIL PeachNet USG123