1. IT Dashboard
User Instructions for the
IT Dashboard Version 2.2
By Mark Mahre
For Mr. Wayne, Global IT CFO
Mahre Consulting, Inc.
October 2004
By Mahre Consulting, Inc.
2. IT Dashboard User Instructions
IT Finance Group, Page 2 8/23/2007
Introduction
UWhat is a Dashboard?
A Dashboard is a powerful, web-based tool capable of providing a consolidated view of organizational
performance to executive level management using a balanced “scorecard” approach. By customizing a
dashboard to measure and understand the key performance indicators and performance metrics, collaborative
data analysis is made available resulting in optimum decision-making strategies.
IT Dashboard Navigation
Shown below is an example of a standard page layout that allows users to select from the six main global and
regional pages found on the Navigation Bar located on the left-hand side of the frame. To learn more about
these different views, look further in this document.
Navigation bar offers links
to allow quick and easy
access to other pages within
the IT dashboard.
Date indicates how
recent the financial
information is within
the dashboard.
Shown is the title of the
particular dashboard screen
chosen from the navigation
bar.
The filters section
allows for Currency,
Year & Period
options
The Data Tables or
Charts & Graphs
for the chosen view
3. IT Dashboard User Instructions
IT Finance Group, Page 3 8/23/2007
Financial View
The Financial View presents the target business plan including the financials for the entire IT division of
Optimus. This view reveals crucial comparisons of the Fiscal Year Budget and the Quarterly Forecasts by
category, YTD Actuals to YTD Budgets by region, Fiscal Year Forecast to Fiscal Year Budgets by region, and
total headcount for IT by region.
The Financial View displays Quarterly Board Report measurements depicting the financial health of the IT
organization as a whole. Executive and management teams are empowered to make timely proactive decisions
In lieu of reactive solutions by analyzing the cost data created by Dashboard tracking on several regional and/or
global categories.
Notice the currency is USD,
the Full Year is 2005, and
the Period is 3.
This data will only reflect
that set of criteria for the
global level.
Notice the Global
Charts title and the
currency, year and
period.
All four charts shown
on this page will follow
the pull-down criteria.
4. IT Dashboard User Instructions
IT Finance Group, Page 4 8/23/2007
Services View
The Services View Dashboard displays the IT group benefits provided to the business customer. Cost
categories associated with infrastructure services, application support, project costs, Approved Variations and
Tracked Voice & PC costs are illustrated.
The Services View portrays the costs related to various business groups enabling management to view,
calculate, and understand the internal rates IT services and support on a global or regional level.
Notice the Services
View – Global was
selected. This data will
represent all regions.
If you would like to
filter the information
by regions, select the
Services View –
Regional link, than
use the filer boxes.
At present time, there
are two services bar
charts to provide a
visual for comparing
services types or
Current Forecast by
regions.
5. IT Dashboard User Instructions
IT Finance Group, Page 5 8/23/2007
IT PM View
The IT Portfolio Management “PM” View makes it easy to take advantage of a balanced scorecard approach by
displaying costs and spending conditions of the top 10 global and regional projects by approved project budget.
There are two charts representing the project costs and projects by category for all approved and active
projects.
This IT PM view provides a consolidated tracking view of the top projects by costs. The IT PM view allows the IT
management team to quickly review and understand the spending conditions that directly impact the project’s
estimated costs and completion schedule.
Here is a screen shot from version 1.2 of the IT PM Summary. This screen
looks at the top-10 projects on a global level and using then using a filter the
regional level.
Version 2.2 will provide this view once the IT PM Register is updated and the
numbers are extracted for this view. This version 2.2 update should be
sometime after November 15
th
.