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PROBATION
EVALUATION
PRESENTA
TION
             ISU FI-CA
Agenda
ISU Overview
FICA Overview

Direct Debit Credit
Dunning Process
Write-off
Title
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             SAP ISU Overview
  adipiscing elit. Vivamus et magna. Fusce sed
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SAP ISU Overview
  SAP (Systems, Applications and Products
in Data Processing)


ISU Industrial Solution-Utilities
SAP ISU Applications Interface ERP

          Material Management
                                      MM
                                         SAP                                    Customer Service
              Controlling
                                 CO                                 CS
                                                                                     Device Management
   Financial Management     FI       R/3        ISU                      DM
                                   Go-Live#1 Go-Live#2
Maintenance Management      PM                                             BI
                                                                                       Billing and Invoicing
                                 PS                                F
                                                                FI-CA
                                                                Workflow
Project Management System
                                         HR
                                                                                Financial Contract Account
    Human Resource Management


                                         Interfaces from / to SAP


                                Sealer                              VB
SAP ISU Overview
                         OSS One Stop Service)

                               C                                 FI-
                               S                                 CA
               ISU/CSS                      ISU/CSS



Front Office




                       ISU/CSS         ERP Standard Back Office

               C   D     B   FI-            FI       C       A       P
               S   M     I   CA                      O       A       S
Back Office                                      H       M       P
                                                 R       M       M
SAP ISU


    CS                     BI
               DM                   FI-CA
•        •             •        •

                       •        •
         •             •
•
                                •
         •             •        •
•
•                      •        •
         •             •
•        •                      •
•
                                •
•
         •                      •
         •                      •
                                •
ISU

•
•
•
    Business Partner
Title
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                    FICA Overview
  adipiscing elit. Vivamus et magna. Fusce sed
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CA                      ISU


                          ISU-BI
                                        Billing

ISU-CS

                     ISU-FI-CA
Customer   Contract account Receivable and Payable
 Service



                           R/3
                     (General Ledger)
Contract Account : CA




1
,
Title
• Lorem ipsum dolor sit amet, consectetuer
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  sem sed magna suscipit egestas.
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             Direct Debit Credit
  adipiscing elit. Vivamus et magna. Fusce sed
  sem sed magna suscipit egestas.
• Lorem ipsum dolor sit amet, consectetuer
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  sem sed magna suscipit egestas.
Direct Debit




Credit Card




  Agency






ZISUCAE100,   •
              • (ZISUCAE100   Batch Job)
FPP2,CAA2

              •
   FPY1       • (Batch Job)


              •
ZISUCAI005    • (Batch Job)


              •
ZISUCAE133    • (Batch Job)
,            ,
                                2


FPP2-                      , CAA2-
             Text File                        ZISUCAE100
                                 Batch Job)

                                                         (BP)
                    (CA)
                                                     /
        FPP2) Tab
                                                                /
                                (CAA2) Tab
Batch Job)


    :

                  /
        1
Batch Job)


    :
             /
        1

FPY1
           (Batch Job)


    FPL9


FPOR8,
FPOR8M             (



    FPL9




                              1
                   Batch Job




                                        1
                              R3/FI-GL
        “CA”              /
“   ”



               R3/FI-GL
ZISUCAI005


   FP45


ZISUCAE133   SEALER


   FP09
(BP)
            (CA)

                                /
FPP2) Tab

                                           /
                   (CAA2) Tab




                                    1
                      R3/FI-GL
“CA”              /         “    ”



       R3/FI-GL
ZISUCAI005       (Batch Job)



       FP45               (Batch Job)

                                        SEALER
    ZISUCAE133       (Batch Job)


       FP09


                1
                         1
(FP45)


          FP45




YYMMDD TT XXX N

                  Running number




                      PD=
                      PC=
/

  
  
                                 Collective Bill
  
             40
  
                              /
                  /                    SEALER
ZISUCAE133        Batch Job
(FP09)


    FP09
•                   1
           21       “R”)
     “5”

•               2    1

                    “P”)
                             SEALER
(ZISUCAR100)


/
Title
• Lorem ipsum dolor sit amet, consectetuer
  adipiscing elit. Vivamus et magna. Fusce sed
  sem sed magna suscipit egestas.
                          Dunning
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                          Process
  sem sed magna suscipit egestas.
• Lorem ipsum dolor sit amet, consectetuer
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Dunning Process)



(Non-government Dunning)


(Government Dunning)
(Non-government Dunning)




           1:
           2:        (              )
           3:

           :
                                                1
       2                         CA10.0    CA
12.0
(Non-government Dunning)

•                 1 (                          )
    •           run batch program
                                      3    (
                                )
    •FPVB   Export          Level              Text file

    •FPVB       Line dunning level1       DH
        -
    •       Due date     24.02.54 >>               Lv.1 02.03.54
(Non-government Dunning)

•                   2(                   ) FPVB + Enhancement
    •                            Due date 8
    •FPVB         Line dunning level2 DH
    •FPVB                       ZSICUAE109       Create Order
     type. ZS04
        1.                           (   Disconnection
     Document)
        2.
        3.                               40

•       Due date       24.02.54 >>        Lv.2 10.03.54
(Non-government Dunning)

•                     3(                  )
    •                                      M9        3
    •       Level 3
    •                        ZISUCAE113          "
               "
    •

    •

        -             < 5000
        -               >= 5000
(Non-government Dunning) 2
•                 (3 + 3)
•
•           VIP

2   3
        2
•
                  ,
:
         (FPVA)




        (FPVB)

                  (FPVB)
3
1

(Level 1)
  FPVA




            FPM3




(Level 1)
  FPVB                              ZISUCAE106
                     FPCOPARA




                                     Sealer

                   ZISUCAE105
2




       (Level 2)
         FPVA



                   FPM3


EC87

       (Level 2)
         FPVB             EC87
3


                           ZISUCAE113




                              2

       (Level 3)
         FPVA
                               1


                    FPM3
EC87                           2



        (Level 3)
          FPVB
-




• M1 –

• M3 –   VIP

• M4 –

• ZM –         (   )
-




•   M2 –                  (Manual)
•   M5 –
•   M6 –
•   M7 –       (Manual)
•   M8 –
•   M9 –
•   Z1 –   –
•   Z2 –   –   (Manual)
•   Z3 –   -
1




                  *


    ZISUCAE124A           ZISUCAE124B


*
ZISU_GOVID   •



             •
   CAA2      •(Collective Bill)   Tab
             •




  CAA2       •
             •   Tab
•           “0800   ”
•
•
•
•   .
•
•       .
•   .
•
•
•

•
•
•
•
•
ZISUCAE107_A



                •
ZISUCAE107_B    •




 ZISUCAF114A
                (Batch job)



ZISUCAE107_C1   (
ZISUCAE107_C2   •
                •



                •
 ZISUCAE105     •



ZISUCAE107_B




 ZISUCAR116
ZISUCAF114P
                    (Batch job)

                (
ZISUCAE107_C1



 ZISUCAR117
IW51


IW52


IW53

IW52
ZISUCAE107_A



               •
ZISUCAE107_B
               •
               •
Batch


:              ZISUCAF114A

:              ZISUCAF114P
    ,
        ,
ZISUCAF114A
ZISUCAF114P              Batch

    :
              “ZISUCAE107_C1” 2
              /
                                    Variant
                  –
                  –
ZISUCAE107_C2”



     :
:

    “ZISUCAE105”    CAA3

            FPM3)
*        ZISUCAE107_B)
      *
(ZISUCAR116)


    R3/FI-AP
Call Center
                  “Z7 –
”
IW51


IW52


IW53


IW52


IW59
(ZISUCAR117)




   R3/FI-AP
Title
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  adipiscing elit. Vivamus et magna. Fusce sed
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• Lorem ipsum dolor sit amet, consectetuer
                          Write-off
  adipiscing elit. Vivamus et magna. Fusce sed
  sem sed magna suscipit egestas.
• Lorem ipsum dolor sit amet, consectetuer
  adipiscing elit. Vivamus et magna. Fusce sed
  sem sed magna suscipit egestas.
ZISUCAE113
              ”           ”



ZISUCAE111A


ZISUCAE111B


ZISUCAR128


                  /
   FP03E

                      /
   FP03
•   “0700       ”
•
•
•
•
•   “0930   ”
ZISUCAE113    ”           ”


ZISUCAE112A


ZISUCAE112B

ZISUCAR125

   FP04


   FPE3


ZISUCAE113        ”   ”
ISU FICA

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ISU FICA

  • 2. Agenda ISU Overview FICA Overview Direct Debit Credit Dunning Process Write-off
  • 3. Title • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas. • Lorem ipsum dolor sit amet, consectetuer SAP ISU Overview adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas. • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas.
  • 4. SAP ISU Overview SAP (Systems, Applications and Products in Data Processing) ISU Industrial Solution-Utilities
  • 5. SAP ISU Applications Interface ERP Material Management MM SAP Customer Service Controlling CO CS Device Management Financial Management FI R/3 ISU DM Go-Live#1 Go-Live#2 Maintenance Management PM BI Billing and Invoicing PS F FI-CA Workflow Project Management System HR Financial Contract Account Human Resource Management Interfaces from / to SAP Sealer VB
  • 6. SAP ISU Overview OSS One Stop Service) C FI- S CA ISU/CSS ISU/CSS Front Office ISU/CSS ERP Standard Back Office C D B FI- FI C A P S M I CA O A S Back Office H M P R M M
  • 7. SAP ISU CS BI DM FI-CA • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
  • 8.
  • 9. ISU • • • Business Partner
  • 10. Title • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas. • Lorem ipsum dolor sit amet, consectetuer FICA Overview adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas. • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas.
  • 11. CA ISU ISU-BI Billing ISU-CS ISU-FI-CA Customer Contract account Receivable and Payable Service R/3 (General Ledger)
  • 13. ,
  • 14. Title • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas. • Lorem ipsum dolor sit amet, consectetuer Direct Debit Credit adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas. • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas.
  • 18. ZISUCAE100, • • (ZISUCAE100 Batch Job) FPP2,CAA2 • FPY1 • (Batch Job) • ZISUCAI005 • (Batch Job) • ZISUCAE133 • (Batch Job)
  • 19. , , 2 FPP2- , CAA2- Text File ZISUCAE100 Batch Job) (BP) (CA) / FPP2) Tab / (CAA2) Tab
  • 20. Batch Job) :   / 1
  • 21. Batch Job) :  / 1 
  • 22. FPY1 (Batch Job) FPL9 FPOR8, FPOR8M ( FPL9  1 Batch Job
  • 23.    1 R3/FI-GL “CA” / “ ”  R3/FI-GL
  • 24. ZISUCAI005 FP45 ZISUCAE133 SEALER FP09
  • 25. (BP) (CA) / FPP2) Tab / (CAA2) Tab
  • 26.    1 R3/FI-GL “CA” / “ ”  R3/FI-GL
  • 27. ZISUCAI005 (Batch Job) FP45 (Batch Job) SEALER ZISUCAE133 (Batch Job) FP09  1  1
  • 28. (FP45) FP45 YYMMDD TT XXX N Running number PD= PC=
  • 29. /    Collective Bill  40  / / SEALER ZISUCAE133 Batch Job
  • 30. (FP09) FP09 • 1 21 “R”) “5” • 2 1 “P”) SEALER
  • 32. Title • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas. Dunning • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed Process sem sed magna suscipit egestas. • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas.
  • 34. (Non-government Dunning) 1: 2: ( ) 3: : 1 2 CA10.0 CA 12.0
  • 35. (Non-government Dunning) • 1 ( ) • run batch program 3 ( ) •FPVB Export Level Text file •FPVB Line dunning level1 DH - • Due date 24.02.54 >> Lv.1 02.03.54
  • 36. (Non-government Dunning) • 2( ) FPVB + Enhancement • Due date 8 •FPVB Line dunning level2 DH •FPVB ZSICUAE109 Create Order type. ZS04 1. ( Disconnection Document) 2. 3. 40 • Due date 24.02.54 >> Lv.2 10.03.54
  • 37. (Non-government Dunning) • 3( ) • M9 3 • Level 3 • ZISUCAE113 " " • • - < 5000 - >= 5000
  • 39. (3 + 3) • • VIP 2 3 2 • ,
  • 40. : (FPVA) (FPVB) (FPVB) 3
  • 41. 1 (Level 1) FPVA FPM3 (Level 1) FPVB ZISUCAE106 FPCOPARA Sealer ZISUCAE105
  • 42. 2 (Level 2) FPVA FPM3 EC87 (Level 2) FPVB EC87
  • 43. 3 ZISUCAE113 2 (Level 3) FPVA 1 FPM3 EC87 2 (Level 3) FPVB
  • 44. - • M1 – • M3 – VIP • M4 – • ZM – ( )
  • 45. - • M2 – (Manual) • M5 – • M6 – • M7 – (Manual) • M8 – • M9 – • Z1 – – • Z2 – – (Manual) • Z3 – -
  • 46.
  • 47. 1 * ZISUCAE124A ZISUCAE124B *
  • 48.
  • 49. ZISU_GOVID • • CAA2 •(Collective Bill) Tab • CAA2 • • Tab
  • 50. “0800 ” • • • • . • • . • .
  • 52. ZISUCAE107_A • ZISUCAE107_B • ZISUCAF114A (Batch job) ZISUCAE107_C1 (
  • 53. ZISUCAE107_C2 • • • ZISUCAE105 • ZISUCAE107_B ZISUCAR116
  • 54. ZISUCAF114P (Batch job) ( ZISUCAE107_C1 ZISUCAR117
  • 56.
  • 57. ZISUCAE107_A • ZISUCAE107_B • •
  • 58. Batch : ZISUCAF114A : ZISUCAF114P , ,
  • 59. ZISUCAF114A ZISUCAF114P Batch : “ZISUCAE107_C1” 2 / Variant – –
  • 61. : “ZISUCAE105” CAA3 FPM3)
  • 62. * ZISUCAE107_B) * (ZISUCAR116) R3/FI-AP
  • 63. Call Center “Z7 – ”
  • 65. (ZISUCAR117) R3/FI-AP
  • 66. Title • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas. • Lorem ipsum dolor sit amet, consectetuer Write-off adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas. • Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Vivamus et magna. Fusce sed sem sed magna suscipit egestas.
  • 67. ZISUCAE113 ” ” ZISUCAE111A ZISUCAE111B ZISUCAR128 / FP03E / FP03
  • 68. “0700 ” • • • • • “0930 ”
  • 69. ZISUCAE113 ” ” ZISUCAE112A ZISUCAE112B ZISUCAR125 FP04 FPE3 ZISUCAE113 ” ”

Editor's Notes

  1. ขอบเขตการทำงานในระบบ FI-CA (บัญชีลูกหนี้และเจ้าหนี้ตามสัญญา )
  2. การชำระค่าไฟฟ้าโดยวิธีการหักบัญชีเงินฝากธนาคารและบัตรเครดิต การลงทะเบียนเพื่อการชำระเงินโดยวิธีหักบัญชีธนาคารและบัญชีบัตรเครดิต การสร้างไฟล์ข้อมูลส่งให้ธนาคารและบริษัทบัตรเครดิตเพื่อหักบัญชี การประมวลผลไฟล์ผลการหักบัญชีซึ่งได้รับกลับมาจากธนาคารและ บริษัทบัตรเครดิต การสร้างไฟล์ใบเสร็จ ใบกำกับภาษี ส่งให้ลูกค้าชำระเงินโดยวิธีหักบัญชี รายงานสรุปข้อมูลการหักบัญชีธนาคารและบัตรเครดิต
  3. หมายเหตุส่งข้อมูลให้กับธนาคารและบริษัทบัตรเครดิตอาทิตย์ละ 1 ครั้ง ธนาคารจะทำการโอนเงินมายังบัญชีของกฟน. 1 วันทำการ หลังจากได้รับไฟล์ จากนั้นธนาคารจะทำการส่งไฟล์ยืนยันผลการหักบัญชีกลับมาให้ กฟน. 1 วันทำการ หลังจากได้ทำการโอนเงินแล้ว
  4. ในกระบวนการติดตามหนี้ของการไฟฟ้านครหลวงจะสามารถแบ่งกิจกรรมในการติดตามหนี้ได้เป็น 3 กิจกรรมใหญ่ๆ คือระดับที่ 1: การส่งจดหมายเตือนตัดไฟระดับที่ 2: การดำเนินการงดจ่ายไฟระดับที่ 3: การดำเนินการติดตามหนี้ ซึ่งในกิจกรรมติดตามหนี้ระดับที่ 3 นี้จะประกอบไปด้วยกิจกรรมติดตามหนี้ย่อยๆ อีกหลายกิจกรรมเช่น การส่งหักหลักประกัน, การส่งจดหมายติดตามหนี้, การส่งตัดหนี้สูญ, การส่งหนี้ไปยังฝ่ายกฏหมาย ซึ่งผู้ปฏิบัติงานจะเป็นผู้พิจารณาทำกิจกรรมเหล่านี้ด้วยตนเอง
  5. สำหรับหนี้ค่าไฟฟ้า สวต จะเป็นผู้ดำเนินการติดตามหนี้และพิมพ์เอกสารแสดงรายละเอียดประกอบแจ้งไปยังหน่วยงานผู้ใช้ไฟ กอง กรม หรือกระทรวงต้นสังกัดของหน่วยงานผู้ใช้ไฟนั้นๆ ตามความเหมาะสม
  6. -การประมวลผลโปรแกรมการติดตามหนี้สำหรับลูกค้าเอกชนทั่วไปที่ไม่ใช่ลูกค้า VIP จะถูกดำเนินการโดยอัตโนมัติตั้งแต่ขั้นตอนการสร้างไฟล์สำหรับจดหมายเตือนตัดไฟ, การสร้างคำสั่งงานสำหรับการดำเนินการงดจ่ายไฟ, และการส่งหนี้ไปยังงานติดตามหนี้ หลังจากหนี้ถูกส่งไปยังงานติดตามหนี้แล้วผู้ปฏิบัติงานจะต้องทำการติดตามแก้ไขสถานะของหนี้ด้วยตนเองในระบบในทางกลับกันทาง-ผู้ปฏิบัติงานจะต้องเลือกจัดพิมพ์จดหมายติดตามหนี้สำหรับลูกค้า VIP ตามแต่ละไฟฟ้าเขตด้วยตนเอง เพื่อที่ทางผู้ปฏิบัติงานจะมีโอกาสเลือกว่าจะส่งจดหมายติดตามหนี้ไปยังลูกค้ารายใดบ้าง และนำเสนอผู้อำนวยการไฟฟ้าเขตเพื่ออนุมัติ
  7. กฟน. จะดำเนินการติดตามหนี้เมื่อหน่วยงานรัฐบาลและรัฐวิสาหกิจไม่ทำการชำระหนี้ซึ่ง กฟน.เรียกเก็บหนี้ดังกล่าวเมื่อเกินกำหนดชำระแล้วอย่างน้อย 1 วันทำการ โดยการไฟฟ้านครหลวงจะดำเนินการติดตามหนี้แยกระหว่างค่าไฟฟ้าและค่าสิ่งของและบริการ (ยกเว้นรายการทางสถิติ) ดังนี้ ค่าไฟฟ้า สวตดำเนินการติดตามหนี้และพิมพ์เอกสารแสดงรายละเอียดประกอบแจ้งไปยังหน่วยงานผู้ใช้ไฟ กอง กรม หรือกระทรวงต้นสังกัดของหน่วยงานผู้ใช้ไฟนั้นๆ ตามความเหมาะสม ค่าสิ่งของและบริการ แผนกการเงิน ฟข. ดำเนินการติดตามหนี้ไปยังหน่วยงานเจ้าของเรื่องเป็นรายใบในการกำหนดขั้นตอนการติดตามหนี้ของหนี้ค่าไฟฟ้าและหนี้ค่าสิ่งของและบริการสำหรับลูกค้ารัฐบาลและรัฐวิสาหกิจจะถูกระบุไว้ในบัญชีแสดงสัญญา โดยใช้ รหัสขั้นตอนการติดตามหนี้ (dunning procedure: G1,G2)
  8. การติดตามหนี้ราชการสำหรับหนี้ค่าไฟฟ้า สวต จะเป็นผู้ดำเนินการติดตามหนี้และพิมพ์เอกสารแสดงรายละเอียดประกอบแจ้งไปยังหน่วยงานผู้ใช้ไฟ กอง กรม หรือกระทรวงต้นสังกัดของหน่วยงานผู้ใช้ไฟนั้นๆ ตามความเหมาะสมสำหรับหนี้ค่าไฟฟ้า สวต จะเป็นผู้ดำเนินการติดตามหนี้และพิมพ์เอกสารแสดงรายละเอียดประกอบแจ้งไปยังหน่วยงานผู้ใช้ไฟ กอง กรม หรือกระทรวงต้นสังกัดของหน่วยงานผู้ใช้ไฟนั้นๆ ตามความเหมาะสม