1. Dealing with Issues - An Administrative Approach
An Issue
Administrator(s) Responsible to
Resolve the Issues(s):
• What is the issue?
• Who should be involved?
• Are there any ground rules or
guidelines around the issue?
• What data and information needs
to be collected and analyzed?
• Then...
- Make a Plan
- Implement the plan
- Communicate results.
Issue Not
Resolved
Issue Resolved
Share the Issues(s)
and Information to
Date with Central
Office Administrator*
Decide Next Steps to
Include Ad Council
* Share the issues and
information with the Cen-
tral Office Administrator
Closest to the issue.
Issue Resolved
Issue Not
Resolved Back to Ad C
ouncil---->