- The document provides information about the author's background, experience as a first year and upperclassmen resident assistant, and some of the differences and challenges between the two roles. - As an upperclassmen RA, programming needs to focus more on career and life skills rather than academic support, residents choose to live together rather than being assigned, and residents see the RA more as a peer than an authority figure. - Building community as an upperclassmen RA requires creating trust, being consistent, approachable, timely, and regularly communicating with residents face-to-face to help address issues like parties or damage that may occur.

2. About Me
- Senior at Knox College
- She/her/her
- SDM in Media Studies and minor
in Business & Management with a
Marketing focus
- Served as a first year RA my
sophomore year
- Took junior year off to study
abroad in New Zealand
- Came back my senior year to
serve as an upperclassmen
apartment RA
- Applied to grad school for IMC

3. Moving From First Years to Upperclassmen
- Programming changes
- Upperclassmen need more career and life help, not where to find CHEM 101
- Different resident/living problems
- Your residents choose to live with each other
- Information to needed resource
- More passive techniques
- Will search you out if they need you
- Authority
- Go from mentoring younger adults to peers
- Residents to friends
- Responsibilities
- Closet, work orders, vacuum
- Time commitment

4. ICEBREAKER!!!(Are you surprised? Come on this is ISRAA, you really shouldn’t be!)

5. Icebreaker
- No talking!
- Find people that have the same birthday month
- Line yourselves up numerically within each month

6. Challenges
- Authority complex
- Posters, notes, and glass
- Weird group of residents
- Friends/Brothers/Sisters
- “Immunity”
- Information source
- Policing Issues
- Parties, elevator, fire extinguisher, breathing air
- Campus Life supervising changes
- New member of CLO
- Supervising shifts
- Mandated reporting
- Campus Safety - RA - Administration
miscommunications

7. Workshop

8. Building Communities
- Creating an environment of trust and mutual respect
- Approach problems and respect space
- Repetition
- Keep giving out contact information
- Consistency
- Don’t change answers for different people
- Reachability and approachability
- Answer in a timely fashion
- Be in communication regularly
- Face-to-face time
- Meet all of your residents - all 110!
- Positive relationship with Campus Safety
- Extra rounds

9. Questions?