- The document provides information about the author's background, experience as a first year and upperclassmen resident assistant, and some of the differences and challenges between the two roles. - As an upperclassmen RA, programming needs to focus more on career and life skills rather than academic support, residents choose to live together rather than being assigned, and residents see the RA more as a peer than an authority figure. - Building community as an upperclassmen RA requires creating trust, being consistent, approachable, timely, and regularly communicating with residents face-to-face to help address issues like parties or damage that may occur.