Local knowledge.
Global reach.
Competencies and resources in Europe and the Americas
London / Düsseldorf / Beijing October 2014
Who we are and what we stand for
London Berlin
Paris Shanghai
São PauloCincinnati
A dynamic global network of independent agencies
Number of agencies 35
Gross turnover US-$163m
Employees worldwide 1,700
General Secretary Jonathan Choat
Coordinators Jörg Pfannenberg,
China Business JP│KOM, Düsseldorf.
Aries Hou,
Blue Digital, Beijing.
Founded 1995
As a client, you are serviced by the owners
of these agencies to whom reputation and
achievement are paramount.
1,700 employees in 41 countries at your command
NORTH AMERICA
Canada
USA
SOUTH AMERICA
Argentina
Brazil
Chile
Colombia
Mexico City
Peru
Venezuela
AFRICA & MIDDLE EAST
Jordan
Saudi Arabia
Lebanon
South Africa
United Arab Emirates
AUSTRALASIA
Australia
New Zealand
ASIA
China
Singapore
Japan
India
EUROPE
Austria Hungary Portugal
Belgium Ireland Russia
Czech Republic Italy Spain
Denmark Luxembourg Sweden
Finland Netherlands Switzerland
France Norway Turkey
Germany Poland United Kingdom
Integrated comms worldwide
IPRN agencies stand for integrated all-encompassing
service, from communications consultancy to realisation
Executive comms
Internal comms
Management conferences
PR/PA
Corporate publishing
Cap. market transactions
Investor/Creditor relations
Issue management/
Crisis comms
CSR commns
Media relations
Events
Trade marketing
Media relations
Corporate publishing
Events
Trade marketing
Trade show PR
Media relations
Public Affairs/Market Access
Events
Comms
management
Employee
comms
B2C
comms
B2B
comms
Corp.
& Fin.
comms
Healthcare
comms
Media relations for international clients
Implementation
• Press information
• Press kits
• Interview agreements
• Press trips
• Press conferences
Monitoring
Basic services
• Consultancy
• Development of media strategy and storyline
• Planning of PR activities
• Press contact
• Development and maintenance of contact lists
• Media response analysis
• Equivalent advertising spend analysis
• Input-output analysis
• Editorial visits
• PR for trade fairs
& events
• Seminars for journalists
• Meetings with experts
Strong in digital and web 2.0 comms
Structure/
Design
• Best practice researches/benchmarking
• Conception, structuring, navigation
• Design and layout
(Technical)
Implementation
Strategy
• Set-up of social web presences/apps
incl. HTML coding
• Mashing of channels/applications
• Editorial services incl. content/community mgmt.
• Content creation incl. videos, plugins, etc.
Social Web
Monitoring
• Realtime monitoring
• Key influencer analysis
• Reports and management summaries
• Analysis of media portfolio
• Strategy 1.0/2.0 (internal/external)
• Structures and cross-media linking
Proof of our strategic excellence
2013
LACP Spotlight Awards
Gold for BASF’s brochure “Cosmetics for real life”
2013
BCP Best of Corporate Publishing Award
2 x Gold/1 x Silver for Luxaviation’s “xcellence magazine”
2012
LACP Spotlight Awards
Platinum for Styrolution’s “Pocket Guide”
2012
inkom. Grand Prix
Silver for BSH’s “inform” e-magazine
2010
Stevies Distinguished Honoree
Cognis’ “Newtrition – Eat.Feel.Live”
2008
European Excellence Awards
1st place for Cognis’ “Controlling/Evaluation system“
2007
LACP Spotlight Awards
Platinum and “Best Debut” for Cognis’ Intranet relaunch
Expertise in industry sectors (1/2)
B2B – commercial/
industrial
IT & Technology
Consumer (Food/Drink,
Durables, Services)
Healthcare &
Pharmaceuticals
Financial Services
Utilities
Bosch and Siemens
Home Appliances
Top 5 energy
utilities worldwide
Expertise in industry sectors (2/2)
Food & Drink
Other Consumer Goods
Automotive & Suppliers
Travel & Tourism
Fashion, Nautical &
Luxury Goods
Non Profit
Selected fields of comms
Public Affairs
Environmental Affairs
Crisis and Issue
Management
Bosch and Siemens
Home Appliances
Case studies
Raising profile with a media roundtable
with key branch experts
Media relations: DuPont
13
Tasks
• Position DuPont Nomex as leading brand
for fire protection/safety
• Foster image as innovation leader
Measures
• Featured articles/case studies in
cooperation with fire brigades (“Storytelling”)
• Press office/media contact
• Advert campaigns
• Media events with key trade media
Results
• Key industry event in Germany 2013:
roundtable with 16 experts
• Extensive media coverage incl. videos
• IPRN Award 2014 (category “B2B
communications”)
Promoting the Renminbi in Central Europe
Media relations: HSBC
Tasks
• Position HSBC as leading international bank
and expert for China
• Promote Chinese Renminbi as top 3
trade currency worldwide
Measures
• Placement of articles and interviews,
e.g. in Czech Republic and Germany
• Web conference for German journalists with
CEO of HSBC China and Head of Corporate
Banking Germany
• Media relations (“Issue surfing”) on
occasion of Xi Jinping visit in Europe
Results
• Positive coverage
• High share of voice in opinion leading media
14
Premarketing of a new pharmaceutical product
Media relations: Takeda
Tasks
• Prepare launch of specialist drug in a new indication
• Give profile to innovation strategy of the company
• Win allies among NGOs
Measures
• Interviews with the CEO in opinion leading media
• Advertorials with testimonial stories (“Storytelling”)
• Media relations in close cooperation with NGOs
• Bylined articles in specialist media
Results
• Higher share of voice
• High awareness for new product
Premarketing of a new pharmaceutical product
Media relations: Takeda
Coverage in popular/opinion leading and trade media
Organizing Madrid Lighting Show
Media relations: Havells Sylvania
Tasks
• Launch of Havells Sylvania in Spain
• Reinforce relationships with media and journalists
Measures
• Exclusive press event for trade media in Madrid
• Special press kit with all the information and the
new Sylvania LED lamp as a present
• Special catering with one of the most important
chefs in Madrid
Result
High press coverage in all the target media
Promoting Azimut Yachts’ launch in Spain
Media relations: Marina Estrella
Task
Introduce Azimut Yachts as the premium brand of
Marina Estrella in Iberia as the lead changing factor
Measures
• Presentations, roadshows and special events in
different marinas in Spain
• Special booth and active participation in the
Barcelona International Boat Show
• News, articles and boat tests of Azimut new models
in the marine and lifestyle media
Result
• Highest brand and product notoriety in Spain, well
linked with Marina Estrella
• Azimut boats better recognized by media and
clients as a top brand of the nautical industry
Organizing a world premiere:
“Barcelona: 1000 days to the future”
Events: Discovery Channel
Task
World premiere event for Discovery with high
media and opinion leaders impact
Measures
• Organization of an event for 3,200 VIPs, opinion
leaders, influencers and media, leaded by the
Mayor of Barcelona.
• Press conference with more than 60 journalists
(dailies, magazines, trade, TV, radio stations)
and 70 special VIPs
Results
• 60 news and articles published in Spanish
newspapers and magazines
• 7 clips on premium TV in 2 months, plenty of
radio coverage
Giving an authentic proof of business expertise
Media relations: BASF
Tasks
• Inform customers about “Cosmetics for real
life” concept of BASF Personal Care
• Show innovative strength and expertise
• Proof relevance of cosmetic ingredients
Measure
Brochures show BASF experts and employees in
professional and private life
Results
• Brochure won LACP Award in New York
• Became a collectors item
Giving an authentic proof of business expertise
Media relations: BASF
“Be yourself“: employees as “brand ambassadors”, supporting BASF’s “Cosmetics for real life” concept
Appealing to a sophisticated target group
Media relations: Luxaviation/Fair Jets Group
Tasks
• Create a compelling first-class publication
• Target the exclusive target group of a charter flight
company
Measures
• High quality, exclusive in-flight magazine
• Adopting the style of a classic travel journal by appealing
to the taste of distinguished and wealthy travellers
Result
• Two gold and one silver at Best of Corporate Publishing
Award 2013
• Offering added-value stories for customers
Providing social media guidance
for employees worldwide
Digital: Henkel
Tasks
• Coaching Henkel colleagues to use social
media in an appropriate manner
• Definition of responsibilities (corporate vs.
brands, global vs. local, etc.)
Measures
• Social media policy
• Training video and PPT with global Henkel
best practices
• Quiz & poster: “Correct behavior in social
media conversations”
Results
• Successful roll-out of the global corporate
social media strategy
• Overview on worldwide activities
via central database
Empowering instead of “preaching”: Henkel’s new
social media guideline was promoted with a video clip
A single online solution for all devices
Digital: Together for Sustainability
Task
Central online platform to onboard potential
suppliers of leading chemical companies
(e.g. BASF, AkzoNobel, Bayer, etc.)
Measures
• Website incl. responsive design
• Multimedia training materials and
learning tools
• Video tutorials in five languages
• Interactive checklists
Results
• 91% customer/user satisfaction
• Expansion of member companies
from 6 to 8
A single online solution for all devices
Digital: Together for Sustainability
PC, tablet or smartphone? “Together for Sustainability” provides its suppliers’ information
on every screen
Setting up corporate social media channels
Digital: BSH Bosch and Siemens Home Appliances
Task
Entering the social media world
Measures
• Social media guidelines worldwide
• Implementation/Programming of Facebook,
YouTube, LinkedIn, Blog
• Social Media Pilot in Turkey
• Set-up of social collaboration platform
• Promotional activities to boost use of social
media among employees
Results
• About 92million clicks on Facebook fanpage
within two months in Turkey
• Reports in opinion leading media, e.g.
Hürriyet
Social media guidelines for local comms managers
Digital: BSH Bosch and Siemens Home Appliances
Tasks
• Framework for local implementation of global
social media strategy
• Online crisis prevention
Measures
• “Cookbook” for local comms managers:
guidance incl. design templates, community
and issue management
• Easy to look-up guidelines instead of
technical compendium
• Extension of existing crisis guidelines incl.
processes and responsibilities
Results
• Successful start of corporate social media pilot
in Turkey and global implementation
• Coherent standards for issue analysis and
reaction established worldwide
Leveraging a plant opening for cross-border
media relations
Events: SMS Meer
Tasks
• Rise awareness for new plant in Shanghai
• Support sales activities B2B in Asia
Measures
• Advertisements in trade press
• Media relations and speaker placement
on Shanghai Tube Expo
• Microsite and brochure in English and Chinese
• Employees’ event
• Media briefings
• Opening ceremony and dinner
Results
• Successful opening with very positive
customer feedback
• Positive media coverage in China and Europe
Leveraging a plant opening for cross-border
media relations
Events: SMS Meer
Press conferences, employees’ event, opening ceremony, microsite on Shanghai
plant opening
Embracing the new strategy
with interaction and dialogue
Events: E.ON
Tasks
• Implementation of strategy worldwide
• Foster commitment of senior management
for new strategy
Measures
• Management conference for 600 attendees
from four continents
• Workshops/team sessions
• Gamification, e.g. swarm gaming (similar
to a video game)
• Toolbox for downcascading of information
Results
• Active discussions among the attendees
• Positive spill-over to external stakeholders
Celebrating the 100th restaurant with customers
and journalists
Events: Burger King
Tasks
• Celebrating the opening of the 100th
Burger King restaurant in Italy
• Roll-out of new restaurant concept
• Raising BK’s employer brand
Measures
• Opening event for the jubilee restaurant
in attendance of the BK’s EMEA president
• Press event for journalists of business,
trade and local media
Result
Nationwide media coverage all over Italy
Promoting new routes “on the fly”
Events: Emirates
Tasks
Promoting the new route Dubai, Milan,
New York
Measures
• Exclusive press briefing in airport business
lounge with selected key journalists
• Lunch with Michelin star-awarded chef
Results
• Nationwide media coverage all over Italy
• Fostering of a strategic partnership between
Emirates and ITCHEF (association of
international Italian chefs)
Building a fan community for a new product line
Events: LEGO
Tasks
• Supporting the expansion of LEGO’s product
portfolio
• Introduction of the new product line for role play
“LEGO friends”
Measures
• Press events for the introduction of the first
LEGO board games
• Consumer events with key target groups:
children, teens and their parents
• Long-term event series for “LEGO friends” for
boys and girls separately
Results
High acceptance of the new product unit
Promoting a new collection with high-end events
Events: Harry Winston
Tasks
Supporting the launch of a new watch collection
Measures
• Cooperation with renowned “Taormina
Film Fest”
• Press office to maximize coverage in key
trade media and TV
• Celebrity endorsement
Results
• High acceptance of new product line by
international celebrities
• High coverage in relevant key media
Laura Morante
Mira Sorvino
Michael Douglas
Boosting brand awareness with attractive
motorsport events
Events: Loewe
Tasks
Increase brand awareness for Loewe
among key target groups in Italy
Measures
• Sponsorship of Porsche Carrera Cup:
 Branded cars
 VIP lounge
 Press office
 Press day
 Product placement at Porsche events
Results
• HNWI presence
• Significance increase of sales
Increasing visibility of luxury cosmetics
Events: Kiehl‘s
Task
Increase media presence of the popular high-end
cosmetic brand
Measures
• Media relations online and offline
• Events in flagship stores
• Press conferences
Results
High nationwide media coverage in Italy
Sponsoring of girls soccer on the eve
of FIFA Women’s World Cup 2011
Events: Alliance Healthcare (ANZAG)
Task
• Give profile to company as corporate citizen
• Create value for market partners
• Employer Branding
Measures
• Organization of nationwide soccer tournaments
for girls
• Launch event and press conference in Frankfurt’s
FIFA World Cup Stadium
• Regional media relations and cooperations with
market partners all over Germany
Results
• Media coverage all over Germany
• Customer retention
• German PR award “Gold” in the category
“Sponsoring”
• Strong participation by employees
“Stakeholder mapping”: Identifying relevant
players with the public arena model
Tools for effective communications
Securing one-voice-policy – with a “Strategic
issue management process”
Tools for effective communications
Strategic
comms
goals
Yearly
comms
planning
Adjustment of comms. plans
Roadmap
incl.
milestones
1 2
4
3
Trend & issue
monitoring
Evaluation
Scenarios
new
proposals
Planning of
activities and
measures
Check of
messages
Ongoing
controlling
Goals
Planning
Implementation
Controlling
1
2
3
4
Implementation
A
C
D
E
Issue
management
B
Developing a coherent and convincing storyline –
with the “Pyramid of key messages”
Tools for effective communications
Working with the IPRN
It’s your choice …
Coordination of International Campaigns
Method 3
Client Corporate /
Product Strategy
Any combination which suits
your markets, management
and planning
Method 2
Client Corporate /
Product Strategy
Regional reporting /
budget control
IPRN country
agencies sourced
Agency manages campaign
reporting to local client
management
Method 1
Client Corporate /
Product Strategy
Central reporting/
budget control
Lead country agency
Sources IPRN
Manages campaign through
IPRN country agencies
Your contacts
Jörg Pfannenberg
JP│KOM GmbH
+49-211-687835-12
joerg.pfannenberg@jp-kom.de
Oliver Chaudhuri
JP│KOM GmbH
+49-211-687835-42
oliver.chaudhuri@jp-kom.de
London Shanghai/Beijing Düsseldorf
Jonathan Choat
General Secretary IPRN
+44-207-052 8812
jonathan.choat@nexuspr.com
Aries Hou
BlueFocus Digital Marketing
+86 (10) 5647 9508
houhanling@bluefocus.com
Wenyi Wang
BlueFocus Digital Marketing
+86 (10) 5647 8400
wenyi.wang@bluefocus.com
IPRN: Local knowledge. Global reach.

IPRN: Local knowledge. Global reach.

  • 1.
    Local knowledge. Global reach. Competenciesand resources in Europe and the Americas London / Düsseldorf / Beijing October 2014
  • 2.
    Who we areand what we stand for
  • 3.
    London Berlin Paris Shanghai SãoPauloCincinnati A dynamic global network of independent agencies Number of agencies 35 Gross turnover US-$163m Employees worldwide 1,700 General Secretary Jonathan Choat Coordinators Jörg Pfannenberg, China Business JP│KOM, Düsseldorf. Aries Hou, Blue Digital, Beijing. Founded 1995 As a client, you are serviced by the owners of these agencies to whom reputation and achievement are paramount. 1,700 employees in 41 countries at your command
  • 4.
    NORTH AMERICA Canada USA SOUTH AMERICA Argentina Brazil Chile Colombia MexicoCity Peru Venezuela AFRICA & MIDDLE EAST Jordan Saudi Arabia Lebanon South Africa United Arab Emirates AUSTRALASIA Australia New Zealand ASIA China Singapore Japan India EUROPE Austria Hungary Portugal Belgium Ireland Russia Czech Republic Italy Spain Denmark Luxembourg Sweden Finland Netherlands Switzerland France Norway Turkey Germany Poland United Kingdom
  • 5.
    Integrated comms worldwide IPRNagencies stand for integrated all-encompassing service, from communications consultancy to realisation Executive comms Internal comms Management conferences PR/PA Corporate publishing Cap. market transactions Investor/Creditor relations Issue management/ Crisis comms CSR commns Media relations Events Trade marketing Media relations Corporate publishing Events Trade marketing Trade show PR Media relations Public Affairs/Market Access Events Comms management Employee comms B2C comms B2B comms Corp. & Fin. comms Healthcare comms
  • 6.
    Media relations forinternational clients Implementation • Press information • Press kits • Interview agreements • Press trips • Press conferences Monitoring Basic services • Consultancy • Development of media strategy and storyline • Planning of PR activities • Press contact • Development and maintenance of contact lists • Media response analysis • Equivalent advertising spend analysis • Input-output analysis • Editorial visits • PR for trade fairs & events • Seminars for journalists • Meetings with experts
  • 7.
    Strong in digitaland web 2.0 comms Structure/ Design • Best practice researches/benchmarking • Conception, structuring, navigation • Design and layout (Technical) Implementation Strategy • Set-up of social web presences/apps incl. HTML coding • Mashing of channels/applications • Editorial services incl. content/community mgmt. • Content creation incl. videos, plugins, etc. Social Web Monitoring • Realtime monitoring • Key influencer analysis • Reports and management summaries • Analysis of media portfolio • Strategy 1.0/2.0 (internal/external) • Structures and cross-media linking
  • 8.
    Proof of ourstrategic excellence 2013 LACP Spotlight Awards Gold for BASF’s brochure “Cosmetics for real life” 2013 BCP Best of Corporate Publishing Award 2 x Gold/1 x Silver for Luxaviation’s “xcellence magazine” 2012 LACP Spotlight Awards Platinum for Styrolution’s “Pocket Guide” 2012 inkom. Grand Prix Silver for BSH’s “inform” e-magazine 2010 Stevies Distinguished Honoree Cognis’ “Newtrition – Eat.Feel.Live” 2008 European Excellence Awards 1st place for Cognis’ “Controlling/Evaluation system“ 2007 LACP Spotlight Awards Platinum and “Best Debut” for Cognis’ Intranet relaunch
  • 9.
    Expertise in industrysectors (1/2) B2B – commercial/ industrial IT & Technology Consumer (Food/Drink, Durables, Services) Healthcare & Pharmaceuticals Financial Services Utilities Bosch and Siemens Home Appliances Top 5 energy utilities worldwide
  • 10.
    Expertise in industrysectors (2/2) Food & Drink Other Consumer Goods Automotive & Suppliers Travel & Tourism Fashion, Nautical & Luxury Goods Non Profit
  • 11.
    Selected fields ofcomms Public Affairs Environmental Affairs Crisis and Issue Management Bosch and Siemens Home Appliances
  • 12.
  • 13.
    Raising profile witha media roundtable with key branch experts Media relations: DuPont 13 Tasks • Position DuPont Nomex as leading brand for fire protection/safety • Foster image as innovation leader Measures • Featured articles/case studies in cooperation with fire brigades (“Storytelling”) • Press office/media contact • Advert campaigns • Media events with key trade media Results • Key industry event in Germany 2013: roundtable with 16 experts • Extensive media coverage incl. videos • IPRN Award 2014 (category “B2B communications”)
  • 14.
    Promoting the Renminbiin Central Europe Media relations: HSBC Tasks • Position HSBC as leading international bank and expert for China • Promote Chinese Renminbi as top 3 trade currency worldwide Measures • Placement of articles and interviews, e.g. in Czech Republic and Germany • Web conference for German journalists with CEO of HSBC China and Head of Corporate Banking Germany • Media relations (“Issue surfing”) on occasion of Xi Jinping visit in Europe Results • Positive coverage • High share of voice in opinion leading media 14
  • 15.
    Premarketing of anew pharmaceutical product Media relations: Takeda Tasks • Prepare launch of specialist drug in a new indication • Give profile to innovation strategy of the company • Win allies among NGOs Measures • Interviews with the CEO in opinion leading media • Advertorials with testimonial stories (“Storytelling”) • Media relations in close cooperation with NGOs • Bylined articles in specialist media Results • Higher share of voice • High awareness for new product
  • 16.
    Premarketing of anew pharmaceutical product Media relations: Takeda Coverage in popular/opinion leading and trade media
  • 17.
    Organizing Madrid LightingShow Media relations: Havells Sylvania Tasks • Launch of Havells Sylvania in Spain • Reinforce relationships with media and journalists Measures • Exclusive press event for trade media in Madrid • Special press kit with all the information and the new Sylvania LED lamp as a present • Special catering with one of the most important chefs in Madrid Result High press coverage in all the target media
  • 18.
    Promoting Azimut Yachts’launch in Spain Media relations: Marina Estrella Task Introduce Azimut Yachts as the premium brand of Marina Estrella in Iberia as the lead changing factor Measures • Presentations, roadshows and special events in different marinas in Spain • Special booth and active participation in the Barcelona International Boat Show • News, articles and boat tests of Azimut new models in the marine and lifestyle media Result • Highest brand and product notoriety in Spain, well linked with Marina Estrella • Azimut boats better recognized by media and clients as a top brand of the nautical industry
  • 19.
    Organizing a worldpremiere: “Barcelona: 1000 days to the future” Events: Discovery Channel Task World premiere event for Discovery with high media and opinion leaders impact Measures • Organization of an event for 3,200 VIPs, opinion leaders, influencers and media, leaded by the Mayor of Barcelona. • Press conference with more than 60 journalists (dailies, magazines, trade, TV, radio stations) and 70 special VIPs Results • 60 news and articles published in Spanish newspapers and magazines • 7 clips on premium TV in 2 months, plenty of radio coverage
  • 20.
    Giving an authenticproof of business expertise Media relations: BASF Tasks • Inform customers about “Cosmetics for real life” concept of BASF Personal Care • Show innovative strength and expertise • Proof relevance of cosmetic ingredients Measure Brochures show BASF experts and employees in professional and private life Results • Brochure won LACP Award in New York • Became a collectors item
  • 21.
    Giving an authenticproof of business expertise Media relations: BASF “Be yourself“: employees as “brand ambassadors”, supporting BASF’s “Cosmetics for real life” concept
  • 22.
    Appealing to asophisticated target group Media relations: Luxaviation/Fair Jets Group Tasks • Create a compelling first-class publication • Target the exclusive target group of a charter flight company Measures • High quality, exclusive in-flight magazine • Adopting the style of a classic travel journal by appealing to the taste of distinguished and wealthy travellers Result • Two gold and one silver at Best of Corporate Publishing Award 2013 • Offering added-value stories for customers
  • 23.
    Providing social mediaguidance for employees worldwide Digital: Henkel Tasks • Coaching Henkel colleagues to use social media in an appropriate manner • Definition of responsibilities (corporate vs. brands, global vs. local, etc.) Measures • Social media policy • Training video and PPT with global Henkel best practices • Quiz & poster: “Correct behavior in social media conversations” Results • Successful roll-out of the global corporate social media strategy • Overview on worldwide activities via central database Empowering instead of “preaching”: Henkel’s new social media guideline was promoted with a video clip
  • 24.
    A single onlinesolution for all devices Digital: Together for Sustainability Task Central online platform to onboard potential suppliers of leading chemical companies (e.g. BASF, AkzoNobel, Bayer, etc.) Measures • Website incl. responsive design • Multimedia training materials and learning tools • Video tutorials in five languages • Interactive checklists Results • 91% customer/user satisfaction • Expansion of member companies from 6 to 8
  • 25.
    A single onlinesolution for all devices Digital: Together for Sustainability PC, tablet or smartphone? “Together for Sustainability” provides its suppliers’ information on every screen
  • 26.
    Setting up corporatesocial media channels Digital: BSH Bosch and Siemens Home Appliances Task Entering the social media world Measures • Social media guidelines worldwide • Implementation/Programming of Facebook, YouTube, LinkedIn, Blog • Social Media Pilot in Turkey • Set-up of social collaboration platform • Promotional activities to boost use of social media among employees Results • About 92million clicks on Facebook fanpage within two months in Turkey • Reports in opinion leading media, e.g. Hürriyet
  • 27.
    Social media guidelinesfor local comms managers Digital: BSH Bosch and Siemens Home Appliances Tasks • Framework for local implementation of global social media strategy • Online crisis prevention Measures • “Cookbook” for local comms managers: guidance incl. design templates, community and issue management • Easy to look-up guidelines instead of technical compendium • Extension of existing crisis guidelines incl. processes and responsibilities Results • Successful start of corporate social media pilot in Turkey and global implementation • Coherent standards for issue analysis and reaction established worldwide
  • 28.
    Leveraging a plantopening for cross-border media relations Events: SMS Meer Tasks • Rise awareness for new plant in Shanghai • Support sales activities B2B in Asia Measures • Advertisements in trade press • Media relations and speaker placement on Shanghai Tube Expo • Microsite and brochure in English and Chinese • Employees’ event • Media briefings • Opening ceremony and dinner Results • Successful opening with very positive customer feedback • Positive media coverage in China and Europe
  • 29.
    Leveraging a plantopening for cross-border media relations Events: SMS Meer Press conferences, employees’ event, opening ceremony, microsite on Shanghai plant opening
  • 30.
    Embracing the newstrategy with interaction and dialogue Events: E.ON Tasks • Implementation of strategy worldwide • Foster commitment of senior management for new strategy Measures • Management conference for 600 attendees from four continents • Workshops/team sessions • Gamification, e.g. swarm gaming (similar to a video game) • Toolbox for downcascading of information Results • Active discussions among the attendees • Positive spill-over to external stakeholders
  • 31.
    Celebrating the 100threstaurant with customers and journalists Events: Burger King Tasks • Celebrating the opening of the 100th Burger King restaurant in Italy • Roll-out of new restaurant concept • Raising BK’s employer brand Measures • Opening event for the jubilee restaurant in attendance of the BK’s EMEA president • Press event for journalists of business, trade and local media Result Nationwide media coverage all over Italy
  • 32.
    Promoting new routes“on the fly” Events: Emirates Tasks Promoting the new route Dubai, Milan, New York Measures • Exclusive press briefing in airport business lounge with selected key journalists • Lunch with Michelin star-awarded chef Results • Nationwide media coverage all over Italy • Fostering of a strategic partnership between Emirates and ITCHEF (association of international Italian chefs)
  • 33.
    Building a fancommunity for a new product line Events: LEGO Tasks • Supporting the expansion of LEGO’s product portfolio • Introduction of the new product line for role play “LEGO friends” Measures • Press events for the introduction of the first LEGO board games • Consumer events with key target groups: children, teens and their parents • Long-term event series for “LEGO friends” for boys and girls separately Results High acceptance of the new product unit
  • 34.
    Promoting a newcollection with high-end events Events: Harry Winston Tasks Supporting the launch of a new watch collection Measures • Cooperation with renowned “Taormina Film Fest” • Press office to maximize coverage in key trade media and TV • Celebrity endorsement Results • High acceptance of new product line by international celebrities • High coverage in relevant key media Laura Morante Mira Sorvino Michael Douglas
  • 35.
    Boosting brand awarenesswith attractive motorsport events Events: Loewe Tasks Increase brand awareness for Loewe among key target groups in Italy Measures • Sponsorship of Porsche Carrera Cup:  Branded cars  VIP lounge  Press office  Press day  Product placement at Porsche events Results • HNWI presence • Significance increase of sales
  • 36.
    Increasing visibility ofluxury cosmetics Events: Kiehl‘s Task Increase media presence of the popular high-end cosmetic brand Measures • Media relations online and offline • Events in flagship stores • Press conferences Results High nationwide media coverage in Italy
  • 37.
    Sponsoring of girlssoccer on the eve of FIFA Women’s World Cup 2011 Events: Alliance Healthcare (ANZAG) Task • Give profile to company as corporate citizen • Create value for market partners • Employer Branding Measures • Organization of nationwide soccer tournaments for girls • Launch event and press conference in Frankfurt’s FIFA World Cup Stadium • Regional media relations and cooperations with market partners all over Germany Results • Media coverage all over Germany • Customer retention • German PR award “Gold” in the category “Sponsoring” • Strong participation by employees
  • 38.
    “Stakeholder mapping”: Identifyingrelevant players with the public arena model Tools for effective communications
  • 39.
    Securing one-voice-policy –with a “Strategic issue management process” Tools for effective communications Strategic comms goals Yearly comms planning Adjustment of comms. plans Roadmap incl. milestones 1 2 4 3 Trend & issue monitoring Evaluation Scenarios new proposals Planning of activities and measures Check of messages Ongoing controlling Goals Planning Implementation Controlling 1 2 3 4 Implementation A C D E Issue management B
  • 40.
    Developing a coherentand convincing storyline – with the “Pyramid of key messages” Tools for effective communications
  • 41.
  • 42.
    It’s your choice… Coordination of International Campaigns Method 3 Client Corporate / Product Strategy Any combination which suits your markets, management and planning Method 2 Client Corporate / Product Strategy Regional reporting / budget control IPRN country agencies sourced Agency manages campaign reporting to local client management Method 1 Client Corporate / Product Strategy Central reporting/ budget control Lead country agency Sources IPRN Manages campaign through IPRN country agencies
  • 43.
    Your contacts Jörg Pfannenberg JP│KOMGmbH +49-211-687835-12 joerg.pfannenberg@jp-kom.de Oliver Chaudhuri JP│KOM GmbH +49-211-687835-42 oliver.chaudhuri@jp-kom.de London Shanghai/Beijing Düsseldorf Jonathan Choat General Secretary IPRN +44-207-052 8812 jonathan.choat@nexuspr.com Aries Hou BlueFocus Digital Marketing +86 (10) 5647 9508 houhanling@bluefocus.com Wenyi Wang BlueFocus Digital Marketing +86 (10) 5647 8400 wenyi.wang@bluefocus.com