This document discusses the features and capabilities of the *astTECS IP PBX system for hotels and hospitality. The system allows hotels to provide superior guest service through features like SMS alerts for booking and check-in/out status, supporting smart phones as extensions on the WiFi network, and scheduling wake-up calls from the front desk or guest rooms. It also provides VoIP call facilities to reduce costs for international travelers. The system has a bundled architecture that includes IP phones, analog phones, WiFi phones, and FXO/FXS gateways connected through an IP PBX over a SIP network.
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Unlike proprietary systems, *astTECS – Hotel IP PBX is built
on open standards and is flexible to adopt & integrate with
your existing infrastructure. Hospitality sector can now
provide superior guest service and enhance the customer
satisfaction.
Telephony Solution for HotelsTelephony Solution for Hotels
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USPs of Hotel IPPBX
*Can I send instant SMS to Guest while Check in & Checkout Status ?
*Can I talk Room Service staff on their smart phone as PBX Extension?
*Does it support Room Call billing Facility?
*Can I Schedule WakeUp calls for guest?
*Does it have the facility to Provide VoIP calls for International travellers?
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This feature allows front desk send instant SMS
to guest on booking status & check-in status.
Similarly, SMS will be send to guest on check out
status prior to Check out time
SMS Alert for Check-in Check-out & Booking Status.
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Smart Phone with Wi-Fi Clients
*astTECS IP PBX supports Smart phones as
extensions within Wi-Fi range. This feature
helps guest to access on duty room service staff
easily for instant services
Also the Guest can use the their Smart phones
as their Extension, this will connect their calls
wherever they roam around the Hotel premises.
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Wake Up Calls Facility
*astTECS IP PBX allows to schedule wake-up calls
either from front desk or guest room and play a
predefined message so as to wake up the guest.
Option to set up alarm from:
Guest Room Phone
From The front desk
Alarms Can Be:
Personalized ( Operator Served Messages )
Automated ( Pre-Recorded messages )
Unanswered Alarms are forwarded to the operator.
Multiple Attempts to serve an Alarm.
Alarm snooze function is also Supported.
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VoIP Call Facility
*astTECS IP PBX allows to have VoIP call facility
for regular international guest on request.
Hence, reducing calling cost for travelers.