TTI Telecom is an Israeli company founded in 1987 that provides service assurance products and services for telecommunications networks. It has over 70 customers in more than 25 countries. In 2009 it had revenues of $43 million and employed 345 people. Its vision is to be the leading provider of innovative service assurance solutions for converged networks.

1. CompanyIntroduction

2. Our FirmOur Firm Founded 1987, Established in 1992 Public since 1996 (NASDAQ: TTIL) Comprehensive Netrac product portfolio and professional services More than 70 service provider customers, in over 25 countries Revenues 2009: $ 43 million Number of employees 2009: 345 Headquarters: Park Afek, Israel Founded 1987, Established in 1992 Public since 1996 (NASDAQ: TTIL) Comprehensive Netrac product portfolio and professional services More than 70 service provider customers, in over 25 countries Revenues 2009: $ 43 million Number of employees 2009: 345 Headquarters: Park Afek, IsraelTTI Telecom © 2010

3. Our VisionTO BECOME THE LEADING PROVIDER OF INNOVATIVE SERVICE ASSURANCE PRODUCTS AND SERVICES FOR NEXT GENERATION CONVERGED NETWORKSTTI Telecom © 2010

4. Our Value-added PropositionIncrease Operational Efficiency and Reduce Costs Consolidate and Simplify Operations Attract and Retain Customers Multi-domain Service Assurance applicationsStudio framework for the creation of consolidated management deliverablesHigh-volume data processing of next -generation services and infrastructureCustomer Experience /SQM Framework Mobile Broadband ManagementSLOs degradation and violation alertsHighly integrated OSS product suite and integration tools Benchmark operations and business processesReduced Total-Cost-of-Ownership with a future-proof OSS solution TTI Telecom © 2010

5. NETRAC FAULT MANAGEMENT NETRAC MEDIATION NETRACPERFORMANCE MANAGEMENT NETRAC IMPLEMENTATION TOOLS NETRAC SERVICE MANAGEMENT NETRAC PROVISIONING The Netrac SuiteTTI Telecom © 2010

6. TTI Telecom in the OSS/BSS MarketTTI Telecom © 2010Service AssuranceService FulfillmentCustomer CareBillingService DeliveryPlatforms Service ManagementRating & PricingOrderManagementCustomer Interaction Real TimeChargingFault & EventCRMPartner &Interconnect InventoryPerformanceMobileContentManagement ActivationBusiness OptimizationSubscriber ManagementWorkforceAutomationMediationEngineeringToolsTelecom Apps ServerProbe SystemsNetwork Management Systems Mobile Device ManagementMobileResidential BroadbandBusiness Data ServicesPSTNMiddlewareSource: Analysys Mason

7. Featured CustomersTTI Telecom © 2010

8. TTI Telecom © 2010Our ServicesTraining CenterTraining CoursesNetrac Certification ProgramsSupportConsultancy ServicesSystem IntegrationMaintenance Services24/7 Support

9. TTI Telecom © 2010Our PartnersStrategic PartnersSolution Partners

10. We found in TTI Telecom a tech-nologically leading solution that will allow us to have a unified system across France Telecom group and yet provide the specific needs for all different affiliates… TTI Telecom’s solution will enable us to streamline our operations and improve our service quality to our customers“ “ Luc Henri PampagninOSS domain manager, France Telecom groupTTI Telecom © 2010

11. Worldwide OfficesNorth AmericaNew Jersey Headquarters Tel: +1 201 7953883 ext.200 Fax: +1 201 7953920 Kansas Tel: +1 913 4914479 Fax: +1 913 4914485 Georgia Tel: +1 770 2064700 Fax: +1 770 2064701 EMEA Israel Headquarters Tel: +972 3 9269700 Fax: +972 3 9221249 The Netherlands Tel: +31 6 51690563 Fax +31 20 5248686 Sweden Tel: +46 85 2291864 Fax: +46 85 2291864 South Africa Tel: +27 114855560Fax: +27 114851986Latin America Costa Rica Tel: +506 2240550/2240836 Fax: +506 2242728 South East Asia India Tel: +91 22 66178000 Fax: +91 22 66178002 Commonwealth of Independent States (CIS) Ukraine Tel: +380 57 7563071 Fax: +380 57 7199474 Australia and New Zealand Australia Tel: +61 2 94363744 Fax: +61 2 94363511TTI Telecom © 2010