Social Annex is a customer loyalty and social commerce company founded in 2010 with headquarters in Los Angeles. They have 250 enterprise customers, 120+ employees, and global offices in the UK and India. Their complete solution aims to acquire, convert, and retain customers through solutions like customer loyalty programs, sharing and referrals, contests, and user generated content to deliver remarkable customer experiences.

1. Remarkable Customer Connections
An Introduction
Oct. 2015

2. 250
Global
Enterprise
Customers
120+
Employees
HQ in Los Angeles CA
Founded in 2010,
privately held
Enterprise Omni-Channel Customer
Loyalty & Social Commerce Solutions
Global Offices in United
Kingdom and India
About Social Annex
We Connect all the steps of a buyer’s
journey to deliver a remarkable customer
experience that accelerates acquisition
& revenue growth.
2
BILLION
Applications
a month

3. Our Complete Solution

4. Acquire Convert Retain
Our Customer Acquisition Solution
leverages virality all of your existing
fan base to drive highly qualified
organic traffic to your website with
Sharing & Referrals programs and
engaging contests.
Our Customer Conversion Solution
facilitates high conversion rates by
eliminating friction from the checkout
process and by engaging customers with
media-rich content created by their fellow
shoppers.
Our Customer Retention Solution
empowers you to deliver most
comprehensive omni-channel customer
loyalty marketing programs and
Gamification that drive increase in your
customer lifetime value.
Retailers
In a commoditized market where consumers
have unlimited product selection at any price
point, brand loyalty is virtually non-existent. This
translates into high shopping cart abandonment
and low conversion rates. Retailers must deliver
great value and great user experience to their
customers in order to enjoy high customer
life-time value (LTV).
Manufacturers
Retention, conversion, and acquisition are key
challenges manufacturers of consumer goods
face today. Between fierce competition, almost
negligible product differentiations, price parity,
and balancing a delicate relationship with
retailers while simultaneously competing for
customers’ attention, building a strong loyal
customer base is challenging.
Our Complete Solution

5. Customer Loyalty
Build a customized end-to-end loyalty
program to keep your customers
engaged and increase your repeat
purchase rate with Online Loyalty,
Omni-Channel Loyalty, and
Gamification.
Sharing & Referrals
Create effective and expansive
word-of-mouth marketing campaigns
and foster strong brand presence by
leveraging your customers’ social
networks through Refer a Friend, Share,
Save, and Win, and Post Purchase
Sharing.
Contests
Add elements of fun to the shopping
experience by creating incentives to
draw in new customers and build
your brand engagement with
customized contests on your website,
on Facebook, and on Pinterest.
Login Services
Our Social Login, Single Sign-On, and
Registration as a Service products
offer full registration and account
management system and drive
conversions through social and other
means.
User Generated Content
Gain valuable customer insights, build
confidence in your brand, enhance
customer engagement during the
shopping process, and increase
conversion with Ratings & Reviews
and Questions & Answers.
Visual Commerce
Turn the images your customers
produce and your product images
into visually compelling content
across your website to engage
your customers and increase
conversion rates.
Our Product Suites

6. Social Annex Platform Cornerstones
Actionable Insight
Reporting
Omni-Channel Product Suites
Module Functionality
SIRA
Algorhythmic
Rules Based
Embedded Intelligence
SaaS Integrated
Social Annex
Platform

7. Seamless Integration
Remarkable Customer Connections
Customer Relationship
Management
Email-Service Providers / Marketing Automation Software
Analytics
Point of Sale Systems
E-Commerce Platforms

8. Fully Managed Services
Design ServicesIT Architects
Best Practices Marketing
Intelligence
Proven
Methodology

9. Customer Trust

10. Social Annex partners with
leading technology companies,
to integrate a variety of platforms.
This seamless partner integration
offers Social Annex customers a
robust solution, creating great
customer experiences and fostering
remarkable customer connections.
Our Partners

11. Social Annex Marketing Team
5301 Beethoven St., Suite 260
Los Angeles, California 90066
P: 1 (866) 802-8806
E: samarketing@socialannex.com
https://www.facebook.com/SocialAnnex
https://socialcommerceblog.socialannex.com/
https://twitter.com/socialannex/
https://www.linkedin.com/company/social-annex-inc-
https://instagram.com/SocialAnnex/
https://www.pinterest.com/socialannex/
https://www.youtube.com/user/SocialAnnexInc https://www.slideshare.net/socialannex/presentations
Social Annex UK Sales Office
71-75 Shelton Street
Covent Garden
London, WC2H9JQ
P: 0808-189-4030
Connect With Us

12. WWW.SOCIALANNEX.COM
Date:
October
2015