Introduction to SOA EAI ETL BPM

INTRODUCTION TO SOA & BPM
SERVICE-ORIENTED ARCHITECTURE &
BUSINESS PROCESS MANAGEMENT
10/8/12 www.smartbiz.vn 1

Table Of Content
 I. SOA - Service Oriented Architecture
 I.1. SOA Benefits
 I.2. Real World SOA
 I.3. SOA Platform
 II. EAI - Enterprise Application Integration
 II.1. Enterprise Service Bus ESB
 II.2. Extract Transform Load
 III. BPM & jBPM
 III.1. Business Process Management
 III.2. SOA & BPM
 III.3. BPM Suite

I.1.1. SOA Benefits

SOA represents an enabler for faster process
change, greater business insight and competitive
10/8/12 advantage, and the creation of a new generation of
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I. 1.2. Application Environment


I.1.3. Success Story

Reduced Paper Records by 70%
Improved patient care

IDD: 45% decrease in training time; 9x ROI;
Drive up average margin per sale; reduce call duratio
by 10%

Real time customer integration
Enabling business experimentation

CommSee: 30k users, 100+ apps
Primary branch experience

World-wide IT support for 400k+ users
Increases productivity, reduces deployment time
by 83 percent

I.2.1. Real World SOA


I.2.1. Expose –
Service Enablement

Data Legacy LOB Packaged Trading
Apps Partners

Apps Partners

I.2.1. Expose –
Service Enablement

Apps Partners

I.2.1. Compose –
Orchestration & Workflow

Apps Partners

I.2.1. Consume –
Productivity / Innovation

Web 2.0 Packaged
Apps

Portal Devices
and People

Apps Partners

I.2.2. Putting the Pieces Together

Security Web 2.0 Packaged
Apps

Portal Devices
and People

Management

Tooling
Apps Partners

I.2.2. Compose

Development of Business Processes
Develop new composite processes
from reuse of existing systems
Deployment of Highly Distributed
Processes

Business Process Modeling and
Documentation
“People-
Visual Design of Electronic Ready
Forms
Processes”
Visual Design of Collaborative
Applications Intuitive end-user task interaction
thru Office
Interaction with Collaborative
Processes
Effective Management and Control of
Distributed Processes

Real-time Tracking of End-to-end
Business Process Performance
Management Visibility into Business
Process Performance
10/8/12 Real-time Process Optimization
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I.2.2. Consume

Improved Employee Enhanced Business
Productivity Decision Making

Stronger Connections with
Customers and Suppliers

I.3. SOA Application Platform
Infrastructure Optimization Model

The APIO journey will increase agility
and visibility throughout the adaptive
More IT lifecycle
Standards-based, application Fully service-
Brittle, disparate
platform driving oriented, dynamic
applications and flexible business core applications application
platforms applications and business platform
processes
Enabling IT to advance the business
through IT innovation

Cost Center More Efficient Business Enabler Strategic Asset
Cost Center

II. Enterprise Service Bus

An Enterprise Service Bus (ESB) is a flexible connectivity
infrastructure for integrating applications and services.
An ESB powers your SOA by reducing the number, size, and complexity of interfaces.

An ESB performs the following between
requestor and service
• ROUTING messages between
services
• CONVERTING transport protocols
between requestor and service

• TRANSFORMING message
formats between requestor and
service
• HANDLING business events from
Shape = Protocol
disparate sources Color = Data type

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II.1. EAI: Portals – SOA - ESB

3 5
2 2 4 3
1 Business 1 4
Employee Partner Customer

Enterprise Services Bus

Portal Process Integration Collaboration Content

Analytics Virtual
IT Command Repositories
Management Center

Enterprise
Legacy ERP CRM ECM HRMS Other
Applications 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
(ELAs)

10/8/12
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II.1. SOA & EAI

CRM

CRM

EAI
ERP

ERP

SCM

SCM

HRMS

HRMS

Multiple
Websites


II.1. SOA & EAI

CRM

CRM
Enterprise Services Delivery Foundation

EAI
ERP

ERP

SCM

SCM
Integration
Engine
(Business
HRMS
Integration
Studio)
HRMS

Multiple
Websites


II.1. SOA & EAI

CRM

CRM 1 2
3 4

EAI
ERP

ERP 1 2
3

SCM
1 2 3
SCM 1 4 1 2
2 Integration 3 1 2
Engine
1 2 3
(Business
HRMS
Integration 4 1 2
Studio)
HRMS 1 2 Virtual
3 4 Repository

Multiple
Websites

10/8/12
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II.1. SOA & EAI

CRM

CRM 1 2
3 4

EAI Workflow
ERP Analytics &
Designer Engine Reporting
ERP 1 2
2
1
3
3 2
Application 2
SCM Portal 4
1 2 3 Application
Builder
SCM 1 4 1 2
(portlets)
Integration Collaboration
2 3 1 2 Enterprise Web
Engine
1 2 3 (Web Applications
(Business
HRMS Integration Services
4 1 2
Studio) Consumer)
HRMS 1 2 Virtual 1
3 4 Repository
2

4

Multiple
Websites


II.1. Centralized Development
Centralized Portlet Development Environment

North America Europe Asia-Pacific

Portal Server Portal Server Portal Server
BEA Oracle JBoss


III.1. Business Process Management

SAP R/3
BW
CRM Headquarter
Customer SCM/APO

Production

Supplier

SRM/EBP

Distributor
Legacy
Warehouse Subcontractor
System
WMS Legacy
System


III.1. Collaboration - Business & IT

Business IT
Business Analyst

Social environment Process Systematic structure
Organization Administrator Hardware
LOB Process
Owner
Employees Software
Process Architect/
Constantly changing external Business Engineer Desire to minimize frequency
influence of change
Need to change processes Able to implement process
daily/weekly change in months
Highly dynamic environment Stable and tested systems
Developer
Measure: Profitability Measure: Service Level
Business
End User

10/8/12
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III.1. Business Process Management (BPM)
Software and strategy for
modeling, automating, managing and optimizing
business processes across
organizational divisions, systems and applications

Strategy Goals Policies Compliance

Process

People

Systems Information


III.1. BPM Lifecycle
BPM Components Must Work Together

Various Stakeholders

Business Process
Business Analysis (BPA) Business Analyst
Process Model
Monitoring
(BAM)
Process Architect/
Optimize Simulate LOB Process Business Engineer
BPM Owner
Lifecycle
BPM
Monitor Implement

Business
Deploy Developer
End User
Execute
Business Process
Execution (BPE)
Process Administrator

10/8/12
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III.2. SOA & BPM Governance
Full Lifecycle Management for Composite Apps, Business Processes and SOA Assets

Design
Develop/Assemble
Architecture & Test
& Modeling

Analysis SOA Asset/Artifact Management

Deploy &
Secure Policy Management, Validation
and Enforcement

Provisioning and Consumer
Management
Monitor
Policies
Retire & SLAs SOA Monitoring and
Services Management
Manage Change

26

III.2. SOA & BPM


III.2. Solution & Business
Process Management
Business Process Business Departments

Functional View • Functional process description
• Functional process operation and control

Software Change Management
• New ABAP developments
• Management of changes (SAP Notes)
Business Process Interface
Management Management
Operation concept including • Technical interface
Functional and Technical • Monitoring objects description
View • Error handling procedures • Monitoring concepts
• Escalation paths • Error handling procedures

IT Department
Systems Basis/mySAP Technology
• OS admin and monitoring • System log monitoring
Technical View • DB administration • ABAP dump analysis
(Process-independent) • DB backup und recovery • Performance monitoring
• Network monitoring • Workload monitoring
• Frontend management

III.2. IBM Business Process Manager

IBM Business Process Manager
Management
Process Center
Versioned Assets
Shared Assets Server Registry Process Center
Console
Repository
Design
Define Update
Governance
Deploy
Visibility
Measure

Process
Process Server Designer

Process
BPMN Monitoring BPEL ESB
Rules

Out-of-box Configurable Optional
Process Portal Business Space Widgets Microsoft Add-ons Integration
Designer

End User Interfaces

III.3. BPM Suite: Human-Centric
Tools and Clients for All Key User Roles
Process Engineers / Business Users
Integration Specialists
Integrated deployment of policies,
Collaborative rules, and process services based on
Development an SOA platform with seamless
support for human workflow
Clean hand-off to IT Business
with business models
and metrics
WebSphere User
Integration Clients
Developer
Interact with business
Workflow and processes, collaborate,
Business Modeling Choreography
and Simulation and perform human tasks
Process
Business Server
Modeler Manage running
processes and tasks
Content
Management
Business Monitoring, BPC Explorer
Dashboards and Analytics
Feedback for continuous
improvement and
optimization Business
Real time
Monitor collaboration and
BPC Observer
management of
business processes

Business Business Managers /
Analysts Business Operations


III.3.1. IBM BPM - the most comprehensive BPM platform available

Simplicity for deep business
user engagement
Process Designer
Coaches
Playbacks

Power to scale with transactional
integrity
Process Server
BPEL Orchestration
Integration Adapters

Governance to manage process
change
Enables faster, business- Process Center
Snapshots
led process change … Toolkits

Visibility to empower business
users to optimize processes
Performance Data Warehouse
Real-Time Scoreboards

III.3.2. SAP - ARIS Tools & NetWeaver

10/8/12
The Result  PROCESS DRIVEN SAP
www.smartbiz.vn 32
SAP BPP (Business Process Platform)

III.3.3. Oracle SOA - BPM Platform

POLICY
JDEV MANAGER EM CEP BAM

BPEL PROCESS MGR
BUSINESS RULES
HUMAN WORKFLOW

REG/REP
SERVICE BUS
DATA INTEGRATOR

ERP MAINFRAME SERVICES DB PARTNERS EVENTS
Adapters & B2B


III.3.3. Unified Server Platform

Service Assembly, Orchestration
SOA Composite
Application
composers
RegRep Business Human
Mediator BPEL IDE
Rules Workflow

BAM 11g Service Infrastructure
Common JCA-based connectivity infrastructure Policy Enforcement
Optimized
binding

B2B Oracle Service Bus
Web-based
console

SOA
Operations
Service virtualization, Shared Service Gateway, Monitoring


III.3.3. Integrated Security Policies

Policy Manager
Reg/Rep
Mediator
Business
BPEL Human
Rules Workflow
IDE
BAM

B2B Oracle Service Bus

Web-based
console


III.3.3. Unified BPM Platform

Shared BPMN Rich End User Interaction Web-based customization
Model

BPA

Worklist Process Portal MS Office

Business View
BPMN 2.0 Process Composer
BPEL

BPM Studio
(with Business and IT views)
Human
BPEL BPMN
Workflow


III.3.3. Real-Time Event Visibility
EDA delivers real-time event processing for monitoring, analyzing, and acting on
business process optimization.

EDN CEP BAM
event
createSupplier

ADF page flow Mobile Devices
and BC
BAM Dashboards

event

SOA composite ADF (active RCF & DVT)

Other event
JMS
sources
(feeds, etc.)

close loop


Enterprise Development Life-Cycle for Agile/Aligned Business

Transform/Execute (lossless)!

! Publish!
Business Design = BPM, SOA, EA++

1 common model,
1 common repository!

Modeling enterprise/business Live & Maintained Requirements
context


III.3.4. Prima SOA - BPM Platform


Introduction to SOA EAI ETL BPM

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