The document provides an overview of Human Resource Management (HRM), outlining its importance for all managers and detailing the responsibilities associated with the roles of line and staff managers. It discusses the HRM processes, including acquisition, training, appraisal, and compensation, as well as the functions managers perform in planning, organizing, leading, and controlling resources. The document emphasizes the significance of HRM in avoiding personnel mistakes, improving profits, and ensuring effective organizational performance.

1. Part 1
Introduction
Introduction to Human Resource
Management

2. Topics to be covered......
• What is HRM and how it relates to the
management process?
• Why HRM is important for to all managers.
• Human resources responsibilities of line and
staff (HR) managers.

3. Human Resource Management at
Work
• What Is Human Resource Management (HRM)?
– The process of acquiring, training, appraising, and
compensating employees, and of attending to their
labor relations, health and safety, and fairness
concerns.
• Organization
– People with formally assigned roles who work
together to achieve the organization’s goals.
• Manager
– The person responsible for accomplishing the
organization’s goals, and who does so by managing
the efforts of the organization’s people.

4. Organization
Structure
Purpose
People

5. Who is Manager?
• Managers
– The people responsible
for supervising the use
of an organization’s
resources to meet its
goals
1-5

7. What is Management?
The planning, organizing,
leading, and controlling of
human and other resources to
achieve organizational goals
effectively and efficiently
1-7

8. Copyright © 2011 Pearson
Education
1–8
The Management Process
Planning
Organizing
Leading Staffing
Controlling

9. What Managers Do?
• Functions Manager’s Perform
Planning
• Defining goals, establishing strategies to achieve goals,
developing plans to integrate and coordinate activities.
Organizing
• Arranging and structuring work to accomplish
organizational goals.
Leading
• Working with and through people to accomplish goals
Controlling
• Monitoring, comparing, and correcting work.

10. 1–10
Exhibit 1–4Management Functions

11. Human Resource Management
Processes
Acquisition
Training
Appraisal
Compensation
Labor Relations
Health and Safety
Fairness
Human Resource
Management
(HRM)

12. Personnel Aspects of a Manager’s Job
• Conducting job analyses
• Planning labor needs and recruiting job candidates
• Selecting job candidates
• Orienting and training new employees
• Managing wages and salaries
• Providing incentives and benefits
• Appraising performance
• Communicating
• Training and developing managers
• Building employee commitment

13. Why HRM important to all managers ...
1. To Avoid Personnel Mistakes
• Hire the wrong person for the job
• Experience high turnover
• Have your people not doing their best
• Waste time with useless interviews
• Have your firm in court because of discriminatory actions
• Have your firm cited by OSHA for unsafe practices
• Have some employees think their salaries are unfair and inequitable
relative to others in the organization
• Allow a lack of training to undermine your department’s
effectiveness
• Commit any unfair labor practices

14. 2. Improve Profits and Performance
3. All managers are HR managers
4. Enterprenuers are also HR managers

15. Line and Staff Aspects of HRM
• Line Manager
– Is authorized (has line authority) to direct the
work of subordinates and is responsible for
accomplishing the organization’s tasks.
• Staff Manager
– Assists and advises line managers.
– Has functional authority to coordinate
personnel activities and enforce organization
policies.

16. Line Managers’ HRM Responsibilities
1. Placing the right person on the right job
2. Starting new employees in the organization (orientation)
3. Training employees for jobs that are new to them
4. Improving the job performance of each person
5. Gaining creative cooperation and developing smooth working
relationships
6. Interpreting the firm’s policies and procedures
7. Controlling labor costs
8. Developing the abilities of each person
9. Creating and maintaining department morale
10. Protecting employees’ health and physical condition

17. Copyright © 2011 Pearson
Education
1–17
Human Resource Managers’ Duties
Line Function
Line Authority
Implied Authority
Staff Functions
Staff Authority
Innovator/Advocacy
Functions of
HR Managers
Coordinative
Function
Functional Authority

18. Line Function: The HR manager directs the
activities of the people in his/her own
department.
Coordinative Function: HR Manager also
coordinates personnel activities by ensuring
that line mangers are implementing the firm’s
HR policies and practices.
Staff Function: assists in hiring, training
evaluating, rewarding,promoting and firng
employees.

19. Human Resource Specialties
Recruiter
EEO coordinator
Labor relations
specialist
Training specialist Job analyst
Compensation
manager
Human Resource
Specialties

20. Key terms
• Organization
• Manager
• Management process
• human resource manager
• Authority
• Line authority
• Staff authority
• Line manager
• Staff manager
• Functional authority

21. Assignment 1
• Explain all the key terms
• Read the reading 1