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Introduction to health assessment
By :Desta Siyoum (Assistant professor)
For 2nd
Year Psychiatry Nursing Students
School of Nursing, CHS, Mekelle University
Nursing Health Assessment
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Course description
The course is designed:
 to provide adequate level of knowledge and
skills necessary for assessing the health status
of the client.
 to perform physical examination in a systematic
manner so as to determine the health status of
individuals
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Course contents
Nursing Health Assessment- I
 Introduction to Health Assessment
 Assessment of Musculoskeletal system
 Examination of thorax and the lungs
 Health assessment of the integumentary system
Nursing Health Assessment- II
Assessment of cardiovascular system
Assessment of Genitourinary system
 Assessment of nervous system
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Course objectives
General objective
After completing this course, the student will be
able to:
 assess the client using proper history taking,
 performing complete physical examination,
 identify actual & potential health problem of the
patient.
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Evaluation
Individual assignment -----20%
Exam -----------------------50 %
Practical exam ----------------30%
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References
1. Lynn S. Bickley, Peter G. Szilagyi, Richard M. Hoffman. Bates’ guide
to physical examination and history taking.13th
edition. Philadelphia:
Wolters Kluwer;2021
2. Carolyn Jarvis, Ann Eckhardt. Physical Examination & Health
Assessment. 8th
edition. St. Louis, Missouri: Elsevier Inc;2020
3. Michael Glynn, William M. Drake. Hutchison’s Clinical Methods an
integrated approach to clinical practice.24th
edition. St. Louis,
Missouri: Elsevier Ltd;2018
4. Sharon Jensen. Nursing health assessment: a best practice
approach. 3rd
edition. Philadelphia: Wolters Kluwer Health;2019
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References
5. T. Heather Herdman, Shigemi Kamitsuru, Camila Lopes.
NANDA International, Inc Nursing Diagnoses Definitions and
Classification 2024–2026.13th
edition. New York: Thieme
Medical Publishers Inc;2024
6. Marilynn E. Doenges, Mary Frances Moorhouse, Alice C. Murr.
Nursing care plans : guidelines for individualizing client care
across the life span 10th
Edition. Philadelphia : F.A. Davis
Company;2019
7. Howard K. Butcher, Gloria M. Bulechek, Joanne M.
Dochterman,Cheryl M. Wagner. Nursing Interventions
Classification (NIC). 7th
Edition. St. Louis, Missouri : Elsevier,
Inc. ;2018
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Introduction to Nursing Health Assessment
After completing this session , you will be able to:
 Define health assessment
 Identify the purpose of assessing.
 Identify the four major activities associated with the Assessment
phase.
 Differentiate objective and subjective data
 Compare the four types of health assessment
 Identify three methods of data collection
Identify different Skilled Interviewing Techniques
Discuss Components of the Comprehensive Health History
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Health assessment
A systematic process of collecting, organizing,
analyzing and validating of data about the client’s
health status
is the systematic and continuous collection,
organization, validation, and documentation of data
(information)
Assessment Data Obtained From
History
Physical examination
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Purpose of Health Assessment
Collect physiologic, psychological, sociocultural,
developmental & spiritual data about the client
Identify actual and potential health problems
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Steps of health assessment
 has four major steps
1. Collection of subjective data
2. Collection of objective data
3. Validation of data
4. Documentation of data
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Collection of subjective data
Subjective data, also referred to as symptoms or covert
data,
 symptoms that can be elicited and verified only by the
client
Subjective data- what the person says about him/herself
during history taking
Example -Client states “I have had a rash on my ankle and
leg for the last two weeks”
A symptom is any subjective evidence of disease
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Collection of objective data
Objective data, also referred to as signs or overt data
Objective data- what you observe by inspecting,
percussing, palpation & auscultating during the physical
examination
Example - You observe that a client has a bright red rash on
the dorsal side of the foot
A sign is any objective evidence of disease
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Comparing subjective and objective data
Subjective data Objective data
Description  Data elicited and
verified by the client
 Data directly or indirectly observed through
measurement
Sources  Client  Observations and physical assessment
findings
 Documentation of assessments made in
client record
Methods used to
obtain data
 Client interview  Observation and physical examination
Skills needed to
obtain data
 Interview and
therapeutic–
communication skills
 Listening skills
 Inspection
 Palpation
 Percussion
 Auscultation
Examples  I have a headache  BP 180/100, apical pulse 80 and irregular
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Rest and digest
 G is a 54-year-old hairdresser who reports pressure
over her left chest “like an elephant sitting there,”
which goes into her left neck and arm. G is a white
male, pleasant and cooperative.
 Blood pressure 160/80, heart rate 96 and regular,
respiratory rate 24, afebrile.
 What are the symptoms (subjective data)?
 What are the signs (objective data)?
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Validating of data
Validation is the act of “double-checking” or verifying data
to confirm that it is accurate and factual.
Is a crucial part of assessment that often occurs along with
collection of subjective and objective data
Purpose of validation
Confirming or verifying that the subjective and objective
data are reliable & accurate
 to prevent documentation of inaccurate data
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Validating of data…
Methods of validation:
Recheck your own data through a repeat assessment
Clarify data by asking additional questions
Verifying the data with another health care professional
Compare your objective findings with your subjective
findings to uncover discrepancies
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Documentation of data
Thorough and accurate documentation is vital to ensure
valid conclusions are made when the data are analyzed
Purposes of documentation
Promote effective communication among health team
members
Provide health care team with a database that becomes
foundation for care of client
 Identify health problems, formulate nursing diagnoses,
plan immediate and ongoing interventions
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Documentation of data….
Methods of documentation
Electronic health records (EHRs)
Paper based
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Types of Health Assessment
Depending on the clinical situation
Initial assessment
Focused or problem-center assessment
Time lapsed assessment
Emergency assessment
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Initial assessment
Performed at the time the patient enters the
health care facility.
Broad and leads us to a center of our diagnosis
The aim of initial assessment is collection of
data concerning actual or potential
dysfunction
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Focused Assessment
For limited or short-term problems (seeking health care)
Collect “mini” database, smaller scope and more
focused than complete database
Concerns mainly one problem or one body system
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Time lapsed assessment
It is the final assessment done after a period of time
This assessment is focused type.
Its aim is comparing the patient’s current status to
baseline data obtained previously after a period of time
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Emergency assessment
 Urgent-rapid collection of crucial data that is compiled with
lifesaving measures
 Diagnosis must be swift & sure
 Once the person has been stabilized, a complete database
can be compiled
 If the patient is unresponsive, health care providers may
need to rely on family & friends
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Types of Assessment
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Data collection methods
Interview
Physical examination
Laboratory investigation
Imaging
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Interview
Client -clinician interaction where by the clinician asks and the client
answers.
Phases of an interview
Preparatory phase
Introduction
Working phase
Termination
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Preparatory phase
First step to be practiced.
Ensure environment is conducive
Arrange seating
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Introduction
Introduces your self
Identifies purpose of interview
Ensure confidentiality/privacy
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Working
Nurse gathers information
Excellent communication skills such as
 active listening ,
Eye contact ,
Open-ended questions etc. should be practiced.
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Termination
Inform patient when nearing end of interview
Ensure patient knows what will happen with the
information.
Offers patient chance to add anything
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Purpose of an interview
To establish a trusting relationship b/n the nurse and the
client.
Develop understanding about the patient condition.
Helps the patient feel understood.
Guides on which body parts or systems to focus during
physical examination.
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Skilled Interviewing Techniques
1. Active or attentive listening
2. Guided questioning
3. Empathic responses
4. Summarization
5. Transitions
6. Partnering
7. Validation
8. Empowering the patient
9. Reassurance
10.Appropriate verbal communication
11. Appropriate nonverbal communication
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1. Active or Attentive Listening
lies at the heart of the patient interview.
It means
carefully attending to what the patient is communicating,
connecting to the patient’s emotional state, and
using verbal and nonverbal skills to encourage the patient to
expand on his or her feelings and concerns.
 Focus on what the patient is telling you, both verbally and
nonverbally.
Sometimes one’s body language tells a different story from
one’s words.
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2. Guided Questioning
 There are several ways to elicit more information without changing
the flow of the patient’s story.
Techniques of Guided Questioning
Moving from open-ended to focused questions
Using questioning that elicits a graded response
Asking a series of questions, one at a time
Offering multiple choices for answers
Clarifying what the patient means
Encouraging with continuers
Using echoing/repetition
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Moving from Open-Ended to Focused Questions
Your questions should flow from general to specific.
Start with the most general questions like,
“How can I help?” or “What brings you in today?”
Then move to still open, but more focused,
questions like,
“Can you tell me more about what happened when
you took the medicine?”
Then pose closed questions like,
“Did the new medicine cause any problems?”
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Moving from Open-Ended to Focused Questions…
Avoid leading questions that already contain an answer or
suggested response like:
“Has your pain been improving?” or
“You don’t have any blood in your stools, do you?”
If you ask, “Is your pain like a pressure?”
the patient answers yes.
 Adopt the more neutral “Please describe your pain.”
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Questioning That Elicits a Graded
Response
Ask questions that require a graded
response rather than a yes-no answer.
Ex which one is better ?
“How many steps can you climb before
you get short of breath?”
“Do you get short of breath climbing
stairs?
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Asking a Series of Questions, One at a Time
Be sure to ask one question at a time.
 Ex which one is better
“Any tuberculosis, diabetes, asthma, heart condition,
or high blood pressure in the family?”
“Do you have any of the following problems?” .
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Offering Multiple Choices for Answers
Sometimes, patients need help in describing
their symptoms.
To minimize bias, offer multiple-choice answers:
“Which of the following words best describes
your pain: aching, sharp, pressing, burning,
shooting, or something else?”
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Clarifying What the Patient
Means
Sometimes the patient’s history is difficult to understand.
 It is better to acknowledge confusion than to act like the
story makes sense.
To understand what the patient means, you need to request
clarification,
Ex “You said you were behaving just like your mother.
What did you mean?”
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Encouraging with Continuers
Without even speaking, you can use posture and gestures
(nonverbal encouragements) or words (neutral utterances)
to encourage the patient to say more.
Ex
Pausing and nodding your head
 remaining silent, yet attentive and relaxed
Leaning forward
 making eye contact
 using phrases like “Uh-huh,” or “Go on,” or “I’m listening”
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Echoing (Repetition)
 Simply repeating the patient’s last words, or echoing, encourages the patient to
elaborate on details and feelings.
 Echoing also demonstrates careful listening and a subtle connection with the
patient by using the same words.
 For example:
Patient: “The pain got worse and began to spread.” (Pause)
Response: “Spread?” (Pause)
Patient: “Yes, it went to my shoulder and down my left arm to the fingers. It was
so bad that I thought I was going to die.” (Pause)
Response: “Going to die?”
Patient: “Yes, it was just like the pain my father had when he had his heart
attack, and I was afraid the same thing was happening to me.”
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Empathic responses
Empathy has been described as the capacity to identify with
the patient and feel the patient’s pain as your own, then
respond in a supportive manner.
Once the patient has shared these feelings, reply with
understanding and acceptance.
E.g.
“I understand your problem”
 it may be behavioral such as providing a piece of soft for a
patient in tears.
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Summarization
 Giving a capsule summary of the patient’s story during the course of
the interview serves several purposes.
 It communicates that you have been listening carefully. It identifies
what you know and what you don’t know.
 Ex “Now, let me make sure that I have the full story. You said you’ve
had a cough for three days, that it’s especially bad at night, and that
you have started to bring up yellow phlegm. You have not had a
fever or felt short of breath”
 Following with an attentive pause or asking, “Anything else?”
allows the patient to add other information and correct any
misunderstandings.
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Transitions
 Patients may be apprehensive during a healthcare visit.
 To put them more at ease, tell them when you are changing directions during
the interview.
 Just like signs along the highway, “signposting” transitions help prepare patients
for what comes next.
 As you move through the history and on to the physical examination, orient the
patient with brief transitional phrases like
“Now I’d like to ask some questions about your past health.”
“Before we move on to reviewing all your medications, was there anything else
about past health problems?”
“Now I would like to examine you. I will step out for a few minutes. Please
undress and put on this gown.”
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Non-verbal Communication
Communication that does not involve speech
occurs continuously and provides important
clues to feelings and emotions.
Becoming more sensitive to nonverbal
messages allows you to both:
- to “read the patient” more effectively and
- to send messages of your own.
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Partnering
When building rapport with patients, express
your commitment to an ongoing relationship.
Make patients feel that no matter what
happens, you will continue to provide their care.
Even as a student, especially in a hospital
setting, this support can make a big difference.
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Validation
Another way to affirm the patient is to validate the
legitimacy of his or her emotional experience.
A patient caught in a car accident, even if uninjured, may
still feel very distressed.
Saying something like, “Your accident must have been
terrifying. Car accidents are always unsettling because they
remind us how vulnerable we are.
Perhaps that explains why you still feel upset validates the
patient’s response as legitimate and understandable
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Empowering the Patient
 The clinician–patient relationship is inherently unequal.
 Patients have many reasons to feel vulnerable. They may be in pain or worried
about a symptom.
 Empowering the Patient: Techniques for Sharing Power
Evoke the patient’s perspective.
Convey interest in the person, not just the problem.
Follow the patient’s leads.
Elicit and validate emotional content.
Share information with the patient, especially at transition points during the
visit. Make your clinical reasoning transparent to the patient.
Reveal the limits of your knowledge.
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Reassurance
 When you are talking with patients who are anxious or
upset, it is tempting to reassure them.
 The first step to effective reassurance is identifying and
accepting the patient’s feelings.
The actual reassurance comes much later after you have
completed the interview, the physical examination, and
perhaps some laboratory studies.
Reassurance is more appropriate when the patient feels that
problems have been fully understood and are being
addressed.
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Appropriate verbal
communication
 Use Understandable Language
understandable language uses simple, recognizable and clear
words.
avoid the use of medical jargon, abbreviations or any complex
words or phrases.
 use Non-stigmatizing Language
On occasion, one may unintentionally use words or phrases during
the clinical interview which could be perceived by the patient as
dehumanizing, perpetuate stigma, and tend to marginalize rather
than support them.
For example, which one is better?
 “Do you still consider yourself a drug addict?”
 “Do you still consider yourself a person with an addiction to drugs?”
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Appropriate nonverbal communication
 Just as you carefully observe the patient, the patient will be watching
you.
 convey the extent of your interest, attention, acceptance, and
understanding
 Forms of Nonverbal Communication
Body orientation toward and physical proximity to patient
 Gaze orientation (eye contact) toward patients
Head nodding with facial animation
Head nodding with gesture
Posture
Use of silence Use of touch
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Approaches of Health Assessment
The systems approach -(medical model)
The functional health pattern (Gordon’s
approach)
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Medical/System approach
Clinical tool that is used to collect and organize
clinical data based on body systems.
Components
History
Physical examination (PE)
System based examination
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History taking
It is a process by which information is gained by
a clinician by asking specific questions to the
patient with the aim of obtaining information
useful in
formulating a diagnosis and
providing medical care to the patient
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Importance of History Taking
 Obtaining an accurate history is the critical
first step in determining the etiology of a
patient's illness.
 Diagnosis in disease is based on
•Clinical history
•Physical Examination
•Investigations
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History taking
 A large percentage of the time (80%), you will
actually be able make a diagnosis based on the
history alone.
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Approach to history taking
Your look is important- Your dressing
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Approach to history taking
Introduce your self and create a rapport
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Approach to history taking
 Ensure consent has been gained.
 Maintain privacy and dignity.
 Ensure the patient is as comfortable as
possible
 Summarise each stage of the history taking
process.
 Involve the patient in the history taking
process
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Approach to history taking
Be alert and pay full attention
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Approach to history taking
If in a bad mood or distracted during history
taking, you can end up making a history rather
than taking a history”.
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Components of the Comprehensive Health History
Patient’s profile
Chief complaint
History of the present illness
Past medical history
Family history
Socioeconomic history
System Review
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Patients profile
Biographic data - name, age , sex, Religion,address,
birthplace, ,relationship status, ethnic origin ,Occupation
 Source of history
usually the patient, but can be a family member, caregiver
or friend, or the clinical record
Sample Statements:
Patient herself, who seems reliable
Patient's son, X, who seems reliable
Mrs. R , interpreter for Y, who does not speak Tigirigna
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Chief Complaint(s)/( C/c)-
 Main reason for which the patient is trying to seek medical help
 Record these complaints in the patients' own words in chronological
order and with the duration.
 Make every attempt to quote the patient’s own words.
 Usually one, but could be more
 If there is more than one complaint, it should be written according to
chronological order
 Simple & brief
 Sometimes patients have no overt complaints, in which case you
should report their goals instead.
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Chief Complaint(s)/( C/c)-
How to ask for chief complaint?
What brings your here?
How can I help you?
What seems to be the problem?
 Sample Statements:
“Chest pain for 2 hours”
“My stomach hurts and I feel awful.”
 “I have come for my regular checkup”
I feel like an elephant is sitting on my chest.”
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History of the present illness-HPI
Elaborate on the chief complaint in detail
a chronologic record of the reason for seeking care, from
the time the symptom first started until now.
The narrative should include
 onset of the problem
setting in which it has developed
 Manifestations
Any treatments.
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Attributes of a symptom
Location: Where is it? Does it radiate?
Quality: What is it like?
Quantity or severity: How bad is it? (For pain,
ask for a rating on a scale of 1 to 10.)
Timing (Onset, Duration, Frequency)
When does it start? How long does it last?
How often does it come?
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Attributes of a symptom
Setting :
what was the person doing when the symptom started?
Aggravating or Relieving Factors. Does anything make it
better or worse?
What makes the pain worse? Is it aggravated by weather,
activity, food, medication, standing, fatigue, time of day, or
season?
What relieves it (e.g., rest, medication, or ice pack)?
Associated manifestations;
Other signs or symptoms that occur when the problem,
symptom, or pain occur
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History of the present illness-
HPI…
pertinent positives” and “pertinent negatives”-
These designate the presence or absence of symptoms
relevant to the differential diagnosis, which refers to the most
likely diagnoses explaining the patient’s condition.
A negative statement is equally important as a positive
statement.
E.g.- absence of cough in respiratory problem , absence of
SOB in CVS illness, absence of paralysis in CNS disorder
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OPQRST
Onset
Precipitating and Palliating
factors
Quality
Region or Radiation
Severity
Timing or Temporal
characteristics
OLD CARTS
Onset
Location
 Duration
Character
Aggravating or Alleviating
factors
Radiation
Timing
Setting
Mnemonics for Characterizing the Chief
Complaint
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Suggested Steps in Documenting the
HPI
Start with an opening statement
Further characterize the chief complaint with attention to
chronology of events
Then describe accompanying symptoms and their
pertinence, called pertinent positives Include absent
symptoms and their pertinence, called pertinent positives
Add information from other parts of the health history that
are relevant
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Opening Statement
Opening statements for the health history documentation
provide a foundation for the reader to begin to think of possible
causes for the patient’s condition.
Example
MN is a 54-year-old female with a remote history of
intermittent headaches who states that her “head has been
aching for the past 3 months.”
JM is a 48-year-old male with poorly controlled diabetes
mellitus presenting with 3 days of fever.
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Elaboration of Chief Complaint with Attention to
Chronology
 In the HPI, the CC should be documented and well
characterized by its attending attributes
 This section should be a chronologic account of events as
well, so pay attention to the timing of symptoms
One method to maintain clarity of the patient’s story is to
anchor each event to a timeline or its chronology.
For example: “Two days prior to hospitalization, the patient
developed multiple episodes of watery non-bloody diarrhea
followed a day later by two episodes of non-bloody vomiting
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Ex. Elaboration of Chief
Complaint
 She was in her usual good health until 3 months prior to consultation
when she started experiencing episodes of headache.
 These episodes occur on both sides of the front of her head without
any radiation. They are throbbing and mild to moderately severe in
intensity (rated as 3 to 6 out of 10 in the 10-point pain scale).
 The headaches usually last 4–6 hours, started as one to two
episodes a month but now average once a week.
 The episodes are usually related to stress. The headaches are
relieved by sleep and placing a damp cool towel over her forehead.
There is little relief from acetaminophen.
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Example Pertinent Positive and Negative Symptoms
MN has missed work on several occasions because of associated
nausea and occasional vomiting during the episodes.
There are no associated visual changes, motorsensory deficits,
loss of consciousness, or paresthesia
MU, School of Nursing © February, 2025 78
Additional Pertinent Information
Here you should note any additional facts pertinent to the
CC, regardless of where they are typically documented
For example,
if your patient has a fever and cough whom you believe has
pneumonia, you may want to include the patient’s smoking
history in the HPI.
For a patient with fever and weight loss whom you think
may have tuberculosis possible close contact with persons
with pulmonary TB.
MU, School of Nursing © February, 2025 79
Additional Pertinent Information
 She had headaches with nausea and vomiting beginning at age 15 years.
These recurred throughout her mid-20s, then decreased to one every 2 or
3 months, and almost disappeared. She thinks her headaches may be like
those in the past but wants to be sure because her mother. had a
headache just before she died of a stroke. She is concerned because her
headaches interfere with her work and make her irritable with her family.
She reports increased pressure at work from a demanding supervisor as
well as being worried about her daughter. She eats three meals a day
and drinks three cups of coffee a day and tea at night. Due to the
increasing frequency of the headaches, she decided to come to the clinic
today.
MU, School of Nursing © February, 2025 80
Past medical History…
All the illness in the past from infancy; list in chronological order.
It should include childhood illnesses, adult illnesses and its four
areas: medical, surgical, psychiatric, obstetric/gynecologic health
information.
Childhood illnesses-
Include- measles, rubella, mumps, whooping cough, chicken pox,
rheumatic fever, scarlet fever, and polio
It should include childhood illnesses, adult illnesses and its four
areas: medical, surgical, psychiatric, obstetric/gynecologic health
information.
MU, School of Nursing © February, 2025 81
Past medical History…
 Adult Illnesses
Medical (such as DM, HTN, hepatitis, asthma, HIV,
information about hospitalizations);
Surgical (include dates, indications, and types of
operations);
Obstetric/gynecologic (relate obstetric history, menstrual
history, birth control, and sexual function);
Psychiatric (include dates, diagnoses, hospitalizations, and
treatments).
MU, School of Nursing © February, 2025 82
Past medical History…
Health Maintenance-
Immunizations, such as tetanus, pertussis,
diphtheria, polio, measles, rubella,mumps, influenza,
hepatitis B, Haemophilus influenza type b, and
pneumococcal vaccines (these can usually be obtained
from prior medical records),&
Screening Tests, such as tuberculin tests, Pap smears,
mammograms, stools for occult blood, and cholesterol
tests, together with the results and the dates they were
last performed.
MU, School of Nursing © February, 2025 83
Past medical History-
documentation
 Childhood Illnesses:
 Measles, chickenpox. No scarlet fever or rheumatic fever.
 Adult Illnesses:
 Medical: Pyelonephritis, 2016, with fever and right flank pain; treated with ampicillin; no
recurrence of infection. Last dental visit 2 years ago.
 Surgical: Tonsillectomy, age 6; appendectomy, age 13. Sutures for laceration, 2012,
 Ob/Gyn: G3P3 (3-0-0- 3), with normal vaginal deliveries. Three living children. Menarche age 12.
Last menses 6 months ago.
 Psychiatric: None.
 Health Maintenance:
 Immunizations: Age-appropriate immunizations up to date
 Screening tests: Last Pap smear, 2018, normal. Mammograms, 2019, normal
MU, School of Nursing © February, 2025 84
Family History
Review each of the following conditions and record if they
are present or absent in the family:
Hypertension, coronary artery disease , cholesterol
↑
levels, stroke, diabetes, thyroid , renal disease, cancer
(specify type), arthritis, TB, asthma or lung disease ,
headache, seizure disorder, mental illness, suicide, alcohol
or drug addiction , and allergies, as well as symptoms
reported by the patient.
MU, School of Nursing © February, 2025 85
Family History documentation
Father died at age 43 years in a train accident. Mother died at age 67
years from stroke; had varicose veins, headaches.
One brother, age 61 years, with hypertension, otherwise well; one
brother, age 58 years, well except for mild arthritis; one sister—died in
infancy of unknown cause.
Husband died at age 54 of heart attack.
Daughter, age 33 years, with migraine headaches, otherwise well;
son, age 31 years, with headaches; son, age 27 years, well.
No family history of diabetes, heart or kidney disease, cancer,
epilepsy, or mental illness.
MU, School of Nursing © February, 2025 86
personal and social History
 Captures the patient’s personality and interests, sources of support, coping
style, strengths, and fears.
 It should include:
Occupation
Home situation;
Sources of stress, both recent and long-term;
Important life experiences, such as military service, job history, financial
situation, and retirement;
Smoking history - amount, duration and type.
Drinking history - amount, duration and type.
family social support
MU, School of Nursing © February, 2025 87
Personal & social Hx…
Also conveys lifestyle habits that promote health or
create risk such as exercise and diet.
Frequency of exercise
Usual daily food intake,
Dietary supplements or restrictions, and use of
coffee, tea, and other caffeine-containing beverages.
MU, School of Nursing © February, 2025 88
Personal & social Hx… documents
 Born and raised in Lx, finished high school, married at age 19 years. Worked as a
salesclerk for 2 years, then moved with her husband to yz had three children.
Returned to work as a salesclerk 15 years ago to improve family finances.
Children all married. Four years ago, her husband died suddenly of a heart
attack, leaving little savings. MN has moved to a small apartment to be near
daughter, I. I’s husband, Jo, has an alcohol problem. MN’s apartment is now a
haven for I and her two children, Ke, age 6 years, and Lu, age 3 years. MN feels
responsible for helping them; she feels tense and nervous but denies feeling
depressed. She has friends, but rarely discusses family problems: “I’d rather
keep them to myself. I don’t like gossip.” During the assessment, she reports
being raised as a Catholic, but that she stopped attending church after the death
of her husband. Although she states her faith is still important to her, she now
describes having no faith community or spiritual support system. She feels this
has contributed to her sense of anxiety. She is typically up at 7:00 AM, works
9:00 AM to 5:30 PM, and eats dinner alone.
MU, School of Nursing © February, 2025 89
Personal & social Hx… documents
Exercise and diet: Gets little exercise. Diet high in
carbohydrates.
Safety measures: Uses seat belt regularly. Uses sunblock.
Medications kept in an unlocked medicine cabinet. Cleaning
solutions in unlocked cabinet below sink.
Tobacco: About 1 pack of cigarettes per day since age 18 (36
pack-years).
Alcohol/drugs: Wine on rare occasions. No illicit drugs.
Sexual history: Little interest in sex, and not sexually active.
Her deceased husband was her only sexual partner. No
history of sexually transmitted infection. No concerns about
MU, School of Nursing © February, 2025 90
Review of Systems- functional
inquiry
 Is often challenging for beginning students.
 Asking series of questions going from “head to toe.”
 Prepare the patient for the questions, by saying-
“The next part of the history may feel like a million questions, but they are
important and I want to be thorough.”
 Start with a fairly general question-e.g.
 “How are your ears and hearing?”
“How about your lungs and breathing?”
“Any trouble with your heart?”
 “How is your digestion?”
“How about your bowels?”
MU, School of Nursing © February, 2025 91
Review of Systems- functional
inquiry..
each regional system, ask: “Have you ever had
any . . .?”
General-
Usual weight, recent weight change, Weakness,
fatigue, fever.
Skin:
Rashes, lumps, sores, itching, dryness, changes in
color; changes in hair or nails; changes in size or
color of moles
MU, School of Nursing © February, 2025 92
Functional inquiry…
 Head, Eyes, Ears, Nose, Throat (HEENT)-
Head: Headache, head injury, dizziness, lightheadedness.
Eyes: Vision, glasses or contact lenses, pain, redness, excessive tearing, double
vision, blurred vision , flashing lights, glaucoma, cataracts.
Ears: Hearing, tinnitus, vertigo, earaches, discharge. If hearing is decreased,
use or nonuse of hearing aids.
Nose and sinuses: Frequent colds, nasal stuffiness , discharge, or itching,
nosebleeds, sinus trouble.
Throat (or mouth and pharynx): Condition of teeth, gums, bleeding gums,
dentures, if any, and how they fit , sore tongue, dry mouth, frequent sore
throats, hoarseness.
MU, School of Nursing © February, 2025 93
Functional inquiry…
 Neck
Lumps, “swollen glands,” goiter, pain, or stiffness in the neck.
 Breasts:
Lumps, pain, or discomfort, nipple discharge.
 Respiratory
Cough, sputum (color, quantity; presence of blood or hemoptysis), shortness of
breath (dyspnea), wheezing, pain with a deep breath (pleuritic pain)
 Cardiovascular
chest pain or discomfort; palpitations; shortness of breath; need to use pillows
at night to ease breathing (orthopnea); need to sit up at night to ease breathing
(paroxysmal nocturnal dyspnea); swelling in the hands, ankles, or feet (edema).
MU, School of Nursing © February, 2025 94
Functional inquiry…
 Gastrointestinal-
Trouble swallowing, heartburn(epigastric pain), appetite, nausea,
vomiting, color and size of stools, change in bowel habits, rectal
bleeding or black or tarry stools, hemorrhoids, constipation,
diarrhea.
Abdominal pain, food intolerance, excessive belching or passing of
gas. Jaundice, liver or gallbladder trouble, hepatitis.
 Peripheral Vascular
 Intermittent leg pain with exertion (claudication); leg cramps;
varicose veins; past clots in the veins; swelling in calves, legs, or feet;
color change in fingertips or toes during cold weather; swelling with
redness or tenderness.
MU, School of Nursing © February, 2025 95
Functional inquiry…
 Urinary:
Frequency of urination, polyuria, nighttime urination (nocturia), urgency,
burning or pain during urination, blood in the urine (hematuria), urinary
infections, kidney or flank pain, kidney stones, ureteral colic, suprapubic pain,
incontinence; in males, reduced caliber or force of the urinary stream,
hesitancy, dribbling.
 Musculoskeletal-
Muscle or joint pains, stiffness, arthritis, gout, and backache. If present,
describe location of affected joints or muscles, presence of any swelling,
redness, pain, tenderness, stiffness, weakness, or limitation of motion or
activity; include timing of symptoms (for example, morning or evening),
duration, and any history of trauma.
MU, School of Nursing © February, 2025 96
Male
Hernias, discharge
from or sores on the
penis, testicular pain or
masses, scrotal pain or
swelling, history of
sexually transmitted
infections and their
treatments.
Sexual interest (libido),
function, satisfaction.
 Female:
 Age at menarche; Menstrual regularity,
frequency, and duration of periods,
amount of bleeding; bleeding between
periods or after intercourse,
dysmenorrhea, premenstrual tension.
 Age at menopause, Menopausal
symptoms, postmenopausal bleeding.
 Vaginal discharge, itching, sores, lumps,
sexually transmitted infections and
treatments.
 Sexual interest, satisfaction, any
problems, including pain during
intercourse(dyspareunia).
Functional inquiry…Genital
MU, School of Nursing © February, 2025 97
Functional inquiry…
 Psychiatric:
 Nervousness, tension, mood, including depression, memory change, suicidal ideation,
suicide plans or attempts.
 Neurologic
 Changes in mood, attention, or speech; changes in orientation, memory, insight, or
judgment; headache, dizziness, vertigo, fainting, blackouts; weakness, paralysis,
numbness or loss of sensation, tingling or “pins and needles,” tremors or other
involuntary movements, seizures.
 Hematologic:
Anemia, easy bruising or bleeding.
 Endocrine
 Heat or cold intolerance, excessive sweating, excessive thirst (polydipsia), hunger
(polyphagia), or urine output (polyuria).
MU, School of Nursing © February, 2025 98
Review of Systems documentations
General: Has gained 10 kg in the past 4 years. Skin: No rashes or other changes.
Head, Eyes, Ears, Nose, Throat (HEENT): See Present Illness. Head: No history
of head injury. Eyes: Reading glasses for 5 years, last checked 1 year ago. No
symptoms. Ears: Hearing good. No tinnitus, vertigo, infections. Nose, sinuses: No
hay fever, sinus trouble. Throat (or mouth and pharynx): No tooth pain or gum
bleeding.
Neck: No lumps, goiter, pain. No swollen glands.
Breasts: No lumps, pain, discharge.
Respiratory: No cough, wheezing, shortness of breath.
Cardiovascular: No dyspnea, orthopnea, chest pain, palpitations.
MU, School of Nursing © February, 2025 99
Review of Systems documentations
Gastrointestinal: Appetite good; no nausea, vomiting, indigestion. Bowel
movement about once daily, though sometimes has hard stools for 2 to 3 days
when especially tense; no diarrhea or bleeding. No pain, jaundice, gallbladder or
liver problems.
clinically Urinary: No frequency, dysuria, hematuria, or recent flank pain;
occasionally loses urine when coughing.
Genital: No vaginal or pelvic infections. No dyspareunia.
Peripheral vascular: No history of phlebitis or leg pain.
Musculoskeletal: Mild low backaches, often at the end of the workday; no radiation
into the legs; used to do back exercises, but not now. No other joint pain.
Psychiatric: No history of depression or treatment for psychiatric disorders.
Neurologic: No fainting, seizures, motor or sensory loss. No memory problems.
Hematologic: No easy bleeding or bruising.
Endocrine: No known heat or cold intolerance. No polyuria, polydipsia
MU, School of Nursing © February, 2025 100
References
Lynn S. Bickley, Peter G. Szilagyi, Richard M. Hoffman.
Bates’ guide to physical examination and history
taking.13th
edition. Philadelphia: Wolters Kluwer;2021
Carolyn Jarvis, Ann Eckhardt. Physical Examination &
Health Assessment. 8th
edition. St. Louis, Missouri:
Elsevier Inc;2020

Introduction to Assessment -introduction interview history taking.pptx

  • 1.
    MU, School ofNursing © February, 2025 1 Introduction to health assessment By :Desta Siyoum (Assistant professor) For 2nd Year Psychiatry Nursing Students School of Nursing, CHS, Mekelle University Nursing Health Assessment
  • 2.
    MU, School ofNursing © February, 2025 2 Course description The course is designed:  to provide adequate level of knowledge and skills necessary for assessing the health status of the client.  to perform physical examination in a systematic manner so as to determine the health status of individuals
  • 3.
    MU, School ofNursing © February, 2025 3 Course contents Nursing Health Assessment- I  Introduction to Health Assessment  Assessment of Musculoskeletal system  Examination of thorax and the lungs  Health assessment of the integumentary system Nursing Health Assessment- II Assessment of cardiovascular system Assessment of Genitourinary system  Assessment of nervous system
  • 4.
    MU, School ofNursing © February, 2025 4 Course objectives General objective After completing this course, the student will be able to:  assess the client using proper history taking,  performing complete physical examination,  identify actual & potential health problem of the patient.
  • 5.
    MU, School ofNursing © February, 2025 5 Evaluation Individual assignment -----20% Exam -----------------------50 % Practical exam ----------------30%
  • 6.
    MU, School ofNursing © February, 2025 6 References 1. Lynn S. Bickley, Peter G. Szilagyi, Richard M. Hoffman. Bates’ guide to physical examination and history taking.13th edition. Philadelphia: Wolters Kluwer;2021 2. Carolyn Jarvis, Ann Eckhardt. Physical Examination & Health Assessment. 8th edition. St. Louis, Missouri: Elsevier Inc;2020 3. Michael Glynn, William M. Drake. Hutchison’s Clinical Methods an integrated approach to clinical practice.24th edition. St. Louis, Missouri: Elsevier Ltd;2018 4. Sharon Jensen. Nursing health assessment: a best practice approach. 3rd edition. Philadelphia: Wolters Kluwer Health;2019
  • 7.
    MU, School ofNursing © February, 2025 7 References 5. T. Heather Herdman, Shigemi Kamitsuru, Camila Lopes. NANDA International, Inc Nursing Diagnoses Definitions and Classification 2024–2026.13th edition. New York: Thieme Medical Publishers Inc;2024 6. Marilynn E. Doenges, Mary Frances Moorhouse, Alice C. Murr. Nursing care plans : guidelines for individualizing client care across the life span 10th Edition. Philadelphia : F.A. Davis Company;2019 7. Howard K. Butcher, Gloria M. Bulechek, Joanne M. Dochterman,Cheryl M. Wagner. Nursing Interventions Classification (NIC). 7th Edition. St. Louis, Missouri : Elsevier, Inc. ;2018
  • 8.
    MU, School ofNursing © February, 2025 8 Introduction to Nursing Health Assessment After completing this session , you will be able to:  Define health assessment  Identify the purpose of assessing.  Identify the four major activities associated with the Assessment phase.  Differentiate objective and subjective data  Compare the four types of health assessment  Identify three methods of data collection Identify different Skilled Interviewing Techniques Discuss Components of the Comprehensive Health History
  • 9.
    MU, School ofNursing © February, 2025 9 Health assessment A systematic process of collecting, organizing, analyzing and validating of data about the client’s health status is the systematic and continuous collection, organization, validation, and documentation of data (information) Assessment Data Obtained From History Physical examination
  • 10.
    MU, School ofNursing © February, 2025 10 Purpose of Health Assessment Collect physiologic, psychological, sociocultural, developmental & spiritual data about the client Identify actual and potential health problems
  • 11.
    MU, School ofNursing © February, 2025 11 Steps of health assessment  has four major steps 1. Collection of subjective data 2. Collection of objective data 3. Validation of data 4. Documentation of data
  • 12.
    MU, School ofNursing © February, 2025 12 Collection of subjective data Subjective data, also referred to as symptoms or covert data,  symptoms that can be elicited and verified only by the client Subjective data- what the person says about him/herself during history taking Example -Client states “I have had a rash on my ankle and leg for the last two weeks” A symptom is any subjective evidence of disease
  • 13.
    MU, School ofNursing © February, 2025 13 Collection of objective data Objective data, also referred to as signs or overt data Objective data- what you observe by inspecting, percussing, palpation & auscultating during the physical examination Example - You observe that a client has a bright red rash on the dorsal side of the foot A sign is any objective evidence of disease
  • 14.
    MU, School ofNursing © February, 2025 14 Comparing subjective and objective data Subjective data Objective data Description  Data elicited and verified by the client  Data directly or indirectly observed through measurement Sources  Client  Observations and physical assessment findings  Documentation of assessments made in client record Methods used to obtain data  Client interview  Observation and physical examination Skills needed to obtain data  Interview and therapeutic– communication skills  Listening skills  Inspection  Palpation  Percussion  Auscultation Examples  I have a headache  BP 180/100, apical pulse 80 and irregular
  • 15.
    MU, School ofNursing © February, 2025 15 Rest and digest  G is a 54-year-old hairdresser who reports pressure over her left chest “like an elephant sitting there,” which goes into her left neck and arm. G is a white male, pleasant and cooperative.  Blood pressure 160/80, heart rate 96 and regular, respiratory rate 24, afebrile.  What are the symptoms (subjective data)?  What are the signs (objective data)?
  • 16.
    MU, School ofNursing © February, 2025 16 Validating of data Validation is the act of “double-checking” or verifying data to confirm that it is accurate and factual. Is a crucial part of assessment that often occurs along with collection of subjective and objective data Purpose of validation Confirming or verifying that the subjective and objective data are reliable & accurate  to prevent documentation of inaccurate data
  • 17.
    MU, School ofNursing © February, 2025 17 Validating of data… Methods of validation: Recheck your own data through a repeat assessment Clarify data by asking additional questions Verifying the data with another health care professional Compare your objective findings with your subjective findings to uncover discrepancies
  • 18.
    MU, School ofNursing © February, 2025 18 Documentation of data Thorough and accurate documentation is vital to ensure valid conclusions are made when the data are analyzed Purposes of documentation Promote effective communication among health team members Provide health care team with a database that becomes foundation for care of client  Identify health problems, formulate nursing diagnoses, plan immediate and ongoing interventions
  • 19.
    MU, School ofNursing © February, 2025 19 Documentation of data…. Methods of documentation Electronic health records (EHRs) Paper based
  • 20.
    MU, School ofNursing © February, 2025 20 Types of Health Assessment Depending on the clinical situation Initial assessment Focused or problem-center assessment Time lapsed assessment Emergency assessment
  • 21.
    MU, School ofNursing © February, 2025 21 Initial assessment Performed at the time the patient enters the health care facility. Broad and leads us to a center of our diagnosis The aim of initial assessment is collection of data concerning actual or potential dysfunction
  • 22.
    MU, School ofNursing © February, 2025 22 Focused Assessment For limited or short-term problems (seeking health care) Collect “mini” database, smaller scope and more focused than complete database Concerns mainly one problem or one body system
  • 23.
    MU, School ofNursing © February, 2025 23 Time lapsed assessment It is the final assessment done after a period of time This assessment is focused type. Its aim is comparing the patient’s current status to baseline data obtained previously after a period of time
  • 24.
    MU, School ofNursing © February, 2025 24 Emergency assessment  Urgent-rapid collection of crucial data that is compiled with lifesaving measures  Diagnosis must be swift & sure  Once the person has been stabilized, a complete database can be compiled  If the patient is unresponsive, health care providers may need to rely on family & friends
  • 25.
    MU, School ofNursing © February, 2025 25 Types of Assessment
  • 26.
    MU, School ofNursing © February, 2025 26 Data collection methods Interview Physical examination Laboratory investigation Imaging 26
  • 27.
    MU, School ofNursing © February, 2025 27 Interview Client -clinician interaction where by the clinician asks and the client answers. Phases of an interview Preparatory phase Introduction Working phase Termination 27
  • 28.
    MU, School ofNursing © February, 2025 28 Preparatory phase First step to be practiced. Ensure environment is conducive Arrange seating 28
  • 29.
    MU, School ofNursing © February, 2025 29 Introduction Introduces your self Identifies purpose of interview Ensure confidentiality/privacy
  • 30.
    MU, School ofNursing © February, 2025 30 Working Nurse gathers information Excellent communication skills such as  active listening , Eye contact , Open-ended questions etc. should be practiced.
  • 31.
    MU, School ofNursing © February, 2025 31 Termination Inform patient when nearing end of interview Ensure patient knows what will happen with the information. Offers patient chance to add anything
  • 32.
    MU, School ofNursing © February, 2025 32 Purpose of an interview To establish a trusting relationship b/n the nurse and the client. Develop understanding about the patient condition. Helps the patient feel understood. Guides on which body parts or systems to focus during physical examination.
  • 33.
    MU, School ofNursing © February, 2025 33 Skilled Interviewing Techniques 1. Active or attentive listening 2. Guided questioning 3. Empathic responses 4. Summarization 5. Transitions 6. Partnering 7. Validation 8. Empowering the patient 9. Reassurance 10.Appropriate verbal communication 11. Appropriate nonverbal communication 33
  • 34.
    MU, School ofNursing © February, 2025 34 1. Active or Attentive Listening lies at the heart of the patient interview. It means carefully attending to what the patient is communicating, connecting to the patient’s emotional state, and using verbal and nonverbal skills to encourage the patient to expand on his or her feelings and concerns.  Focus on what the patient is telling you, both verbally and nonverbally. Sometimes one’s body language tells a different story from one’s words.
  • 35.
    MU, School ofNursing © February, 2025 35 2. Guided Questioning  There are several ways to elicit more information without changing the flow of the patient’s story. Techniques of Guided Questioning Moving from open-ended to focused questions Using questioning that elicits a graded response Asking a series of questions, one at a time Offering multiple choices for answers Clarifying what the patient means Encouraging with continuers Using echoing/repetition
  • 36.
    MU, School ofNursing © February, 2025 36 Moving from Open-Ended to Focused Questions Your questions should flow from general to specific. Start with the most general questions like, “How can I help?” or “What brings you in today?” Then move to still open, but more focused, questions like, “Can you tell me more about what happened when you took the medicine?” Then pose closed questions like, “Did the new medicine cause any problems?”
  • 37.
    MU, School ofNursing © February, 2025 37 Moving from Open-Ended to Focused Questions… Avoid leading questions that already contain an answer or suggested response like: “Has your pain been improving?” or “You don’t have any blood in your stools, do you?” If you ask, “Is your pain like a pressure?” the patient answers yes.  Adopt the more neutral “Please describe your pain.”
  • 38.
    MU, School ofNursing © February, 2025 38 Questioning That Elicits a Graded Response Ask questions that require a graded response rather than a yes-no answer. Ex which one is better ? “How many steps can you climb before you get short of breath?” “Do you get short of breath climbing stairs?
  • 39.
    MU, School ofNursing © February, 2025 39 Asking a Series of Questions, One at a Time Be sure to ask one question at a time.  Ex which one is better “Any tuberculosis, diabetes, asthma, heart condition, or high blood pressure in the family?” “Do you have any of the following problems?” .
  • 40.
    MU, School ofNursing © February, 2025 40 Offering Multiple Choices for Answers Sometimes, patients need help in describing their symptoms. To minimize bias, offer multiple-choice answers: “Which of the following words best describes your pain: aching, sharp, pressing, burning, shooting, or something else?”
  • 41.
    MU, School ofNursing © February, 2025 41 Clarifying What the Patient Means Sometimes the patient’s history is difficult to understand.  It is better to acknowledge confusion than to act like the story makes sense. To understand what the patient means, you need to request clarification, Ex “You said you were behaving just like your mother. What did you mean?”
  • 42.
    MU, School ofNursing © February, 2025 42 Encouraging with Continuers Without even speaking, you can use posture and gestures (nonverbal encouragements) or words (neutral utterances) to encourage the patient to say more. Ex Pausing and nodding your head  remaining silent, yet attentive and relaxed Leaning forward  making eye contact  using phrases like “Uh-huh,” or “Go on,” or “I’m listening”
  • 43.
    MU, School ofNursing © February, 2025 43 Echoing (Repetition)  Simply repeating the patient’s last words, or echoing, encourages the patient to elaborate on details and feelings.  Echoing also demonstrates careful listening and a subtle connection with the patient by using the same words.  For example: Patient: “The pain got worse and began to spread.” (Pause) Response: “Spread?” (Pause) Patient: “Yes, it went to my shoulder and down my left arm to the fingers. It was so bad that I thought I was going to die.” (Pause) Response: “Going to die?” Patient: “Yes, it was just like the pain my father had when he had his heart attack, and I was afraid the same thing was happening to me.”
  • 44.
    MU, School ofNursing © February, 2025 44 Empathic responses Empathy has been described as the capacity to identify with the patient and feel the patient’s pain as your own, then respond in a supportive manner. Once the patient has shared these feelings, reply with understanding and acceptance. E.g. “I understand your problem”  it may be behavioral such as providing a piece of soft for a patient in tears.
  • 45.
    MU, School ofNursing © February, 2025 45 Summarization  Giving a capsule summary of the patient’s story during the course of the interview serves several purposes.  It communicates that you have been listening carefully. It identifies what you know and what you don’t know.  Ex “Now, let me make sure that I have the full story. You said you’ve had a cough for three days, that it’s especially bad at night, and that you have started to bring up yellow phlegm. You have not had a fever or felt short of breath”  Following with an attentive pause or asking, “Anything else?” allows the patient to add other information and correct any misunderstandings.
  • 46.
    MU, School ofNursing © February, 2025 46 Transitions  Patients may be apprehensive during a healthcare visit.  To put them more at ease, tell them when you are changing directions during the interview.  Just like signs along the highway, “signposting” transitions help prepare patients for what comes next.  As you move through the history and on to the physical examination, orient the patient with brief transitional phrases like “Now I’d like to ask some questions about your past health.” “Before we move on to reviewing all your medications, was there anything else about past health problems?” “Now I would like to examine you. I will step out for a few minutes. Please undress and put on this gown.”
  • 47.
    MU, School ofNursing © February, 2025 47 Non-verbal Communication Communication that does not involve speech occurs continuously and provides important clues to feelings and emotions. Becoming more sensitive to nonverbal messages allows you to both: - to “read the patient” more effectively and - to send messages of your own.
  • 48.
    MU, School ofNursing © February, 2025 48 Partnering When building rapport with patients, express your commitment to an ongoing relationship. Make patients feel that no matter what happens, you will continue to provide their care. Even as a student, especially in a hospital setting, this support can make a big difference.
  • 49.
    MU, School ofNursing © February, 2025 49 Validation Another way to affirm the patient is to validate the legitimacy of his or her emotional experience. A patient caught in a car accident, even if uninjured, may still feel very distressed. Saying something like, “Your accident must have been terrifying. Car accidents are always unsettling because they remind us how vulnerable we are. Perhaps that explains why you still feel upset validates the patient’s response as legitimate and understandable
  • 50.
    MU, School ofNursing © February, 2025 50 Empowering the Patient  The clinician–patient relationship is inherently unequal.  Patients have many reasons to feel vulnerable. They may be in pain or worried about a symptom.  Empowering the Patient: Techniques for Sharing Power Evoke the patient’s perspective. Convey interest in the person, not just the problem. Follow the patient’s leads. Elicit and validate emotional content. Share information with the patient, especially at transition points during the visit. Make your clinical reasoning transparent to the patient. Reveal the limits of your knowledge.
  • 51.
    MU, School ofNursing © February, 2025 51 Reassurance  When you are talking with patients who are anxious or upset, it is tempting to reassure them.  The first step to effective reassurance is identifying and accepting the patient’s feelings. The actual reassurance comes much later after you have completed the interview, the physical examination, and perhaps some laboratory studies. Reassurance is more appropriate when the patient feels that problems have been fully understood and are being addressed.
  • 52.
    MU, School ofNursing © February, 2025 52 Appropriate verbal communication  Use Understandable Language understandable language uses simple, recognizable and clear words. avoid the use of medical jargon, abbreviations or any complex words or phrases.  use Non-stigmatizing Language On occasion, one may unintentionally use words or phrases during the clinical interview which could be perceived by the patient as dehumanizing, perpetuate stigma, and tend to marginalize rather than support them. For example, which one is better?  “Do you still consider yourself a drug addict?”  “Do you still consider yourself a person with an addiction to drugs?”
  • 53.
    MU, School ofNursing © February, 2025 53 Appropriate nonverbal communication  Just as you carefully observe the patient, the patient will be watching you.  convey the extent of your interest, attention, acceptance, and understanding  Forms of Nonverbal Communication Body orientation toward and physical proximity to patient  Gaze orientation (eye contact) toward patients Head nodding with facial animation Head nodding with gesture Posture Use of silence Use of touch
  • 54.
    MU, School ofNursing © February, 2025 54 Approaches of Health Assessment The systems approach -(medical model) The functional health pattern (Gordon’s approach)
  • 55.
    MU, School ofNursing © February, 2025 55 Medical/System approach Clinical tool that is used to collect and organize clinical data based on body systems. Components History Physical examination (PE) System based examination
  • 56.
    MU, School ofNursing © February, 2025 56 History taking It is a process by which information is gained by a clinician by asking specific questions to the patient with the aim of obtaining information useful in formulating a diagnosis and providing medical care to the patient
  • 57.
    MU, School ofNursing © February, 2025 57 Importance of History Taking  Obtaining an accurate history is the critical first step in determining the etiology of a patient's illness.  Diagnosis in disease is based on •Clinical history •Physical Examination •Investigations
  • 58.
    MU, School ofNursing © February, 2025 58 History taking  A large percentage of the time (80%), you will actually be able make a diagnosis based on the history alone.
  • 59.
    MU, School ofNursing © February, 2025 59 Approach to history taking Your look is important- Your dressing
  • 60.
    MU, School ofNursing © February, 2025 60 Approach to history taking Introduce your self and create a rapport
  • 61.
    MU, School ofNursing © February, 2025 61 Approach to history taking  Ensure consent has been gained.  Maintain privacy and dignity.  Ensure the patient is as comfortable as possible  Summarise each stage of the history taking process.  Involve the patient in the history taking process
  • 62.
    MU, School ofNursing © February, 2025 62 Approach to history taking Be alert and pay full attention
  • 63.
    MU, School ofNursing © February, 2025 63 Approach to history taking If in a bad mood or distracted during history taking, you can end up making a history rather than taking a history”.
  • 64.
    MU, School ofNursing © February, 2025 64 Components of the Comprehensive Health History Patient’s profile Chief complaint History of the present illness Past medical history Family history Socioeconomic history System Review
  • 65.
    MU, School ofNursing © February, 2025 65 Patients profile Biographic data - name, age , sex, Religion,address, birthplace, ,relationship status, ethnic origin ,Occupation  Source of history usually the patient, but can be a family member, caregiver or friend, or the clinical record Sample Statements: Patient herself, who seems reliable Patient's son, X, who seems reliable Mrs. R , interpreter for Y, who does not speak Tigirigna
  • 66.
    MU, School ofNursing © February, 2025 66 Chief Complaint(s)/( C/c)-  Main reason for which the patient is trying to seek medical help  Record these complaints in the patients' own words in chronological order and with the duration.  Make every attempt to quote the patient’s own words.  Usually one, but could be more  If there is more than one complaint, it should be written according to chronological order  Simple & brief  Sometimes patients have no overt complaints, in which case you should report their goals instead.
  • 67.
    MU, School ofNursing © February, 2025 67 Chief Complaint(s)/( C/c)- How to ask for chief complaint? What brings your here? How can I help you? What seems to be the problem?  Sample Statements: “Chest pain for 2 hours” “My stomach hurts and I feel awful.”  “I have come for my regular checkup” I feel like an elephant is sitting on my chest.”
  • 68.
    MU, School ofNursing © February, 2025 68 History of the present illness-HPI Elaborate on the chief complaint in detail a chronologic record of the reason for seeking care, from the time the symptom first started until now. The narrative should include  onset of the problem setting in which it has developed  Manifestations Any treatments.
  • 69.
    MU, School ofNursing © February, 2025 69 Attributes of a symptom Location: Where is it? Does it radiate? Quality: What is it like? Quantity or severity: How bad is it? (For pain, ask for a rating on a scale of 1 to 10.) Timing (Onset, Duration, Frequency) When does it start? How long does it last? How often does it come?
  • 70.
    MU, School ofNursing © February, 2025 70 Attributes of a symptom Setting : what was the person doing when the symptom started? Aggravating or Relieving Factors. Does anything make it better or worse? What makes the pain worse? Is it aggravated by weather, activity, food, medication, standing, fatigue, time of day, or season? What relieves it (e.g., rest, medication, or ice pack)? Associated manifestations; Other signs or symptoms that occur when the problem, symptom, or pain occur
  • 71.
    MU, School ofNursing © February, 2025 71 History of the present illness- HPI… pertinent positives” and “pertinent negatives”- These designate the presence or absence of symptoms relevant to the differential diagnosis, which refers to the most likely diagnoses explaining the patient’s condition. A negative statement is equally important as a positive statement. E.g.- absence of cough in respiratory problem , absence of SOB in CVS illness, absence of paralysis in CNS disorder
  • 72.
    MU, School ofNursing © February, 2025 72 OPQRST Onset Precipitating and Palliating factors Quality Region or Radiation Severity Timing or Temporal characteristics OLD CARTS Onset Location  Duration Character Aggravating or Alleviating factors Radiation Timing Setting Mnemonics for Characterizing the Chief Complaint
  • 73.
    MU, School ofNursing © February, 2025 73 Suggested Steps in Documenting the HPI Start with an opening statement Further characterize the chief complaint with attention to chronology of events Then describe accompanying symptoms and their pertinence, called pertinent positives Include absent symptoms and their pertinence, called pertinent positives Add information from other parts of the health history that are relevant
  • 74.
    MU, School ofNursing © February, 2025 74 Opening Statement Opening statements for the health history documentation provide a foundation for the reader to begin to think of possible causes for the patient’s condition. Example MN is a 54-year-old female with a remote history of intermittent headaches who states that her “head has been aching for the past 3 months.” JM is a 48-year-old male with poorly controlled diabetes mellitus presenting with 3 days of fever.
  • 75.
    MU, School ofNursing © February, 2025 75 Elaboration of Chief Complaint with Attention to Chronology  In the HPI, the CC should be documented and well characterized by its attending attributes  This section should be a chronologic account of events as well, so pay attention to the timing of symptoms One method to maintain clarity of the patient’s story is to anchor each event to a timeline or its chronology. For example: “Two days prior to hospitalization, the patient developed multiple episodes of watery non-bloody diarrhea followed a day later by two episodes of non-bloody vomiting
  • 76.
    MU, School ofNursing © February, 2025 76 Ex. Elaboration of Chief Complaint  She was in her usual good health until 3 months prior to consultation when she started experiencing episodes of headache.  These episodes occur on both sides of the front of her head without any radiation. They are throbbing and mild to moderately severe in intensity (rated as 3 to 6 out of 10 in the 10-point pain scale).  The headaches usually last 4–6 hours, started as one to two episodes a month but now average once a week.  The episodes are usually related to stress. The headaches are relieved by sleep and placing a damp cool towel over her forehead. There is little relief from acetaminophen.
  • 77.
    MU, School ofNursing © February, 2025 77 Example Pertinent Positive and Negative Symptoms MN has missed work on several occasions because of associated nausea and occasional vomiting during the episodes. There are no associated visual changes, motorsensory deficits, loss of consciousness, or paresthesia
  • 78.
    MU, School ofNursing © February, 2025 78 Additional Pertinent Information Here you should note any additional facts pertinent to the CC, regardless of where they are typically documented For example, if your patient has a fever and cough whom you believe has pneumonia, you may want to include the patient’s smoking history in the HPI. For a patient with fever and weight loss whom you think may have tuberculosis possible close contact with persons with pulmonary TB.
  • 79.
    MU, School ofNursing © February, 2025 79 Additional Pertinent Information  She had headaches with nausea and vomiting beginning at age 15 years. These recurred throughout her mid-20s, then decreased to one every 2 or 3 months, and almost disappeared. She thinks her headaches may be like those in the past but wants to be sure because her mother. had a headache just before she died of a stroke. She is concerned because her headaches interfere with her work and make her irritable with her family. She reports increased pressure at work from a demanding supervisor as well as being worried about her daughter. She eats three meals a day and drinks three cups of coffee a day and tea at night. Due to the increasing frequency of the headaches, she decided to come to the clinic today.
  • 80.
    MU, School ofNursing © February, 2025 80 Past medical History… All the illness in the past from infancy; list in chronological order. It should include childhood illnesses, adult illnesses and its four areas: medical, surgical, psychiatric, obstetric/gynecologic health information. Childhood illnesses- Include- measles, rubella, mumps, whooping cough, chicken pox, rheumatic fever, scarlet fever, and polio It should include childhood illnesses, adult illnesses and its four areas: medical, surgical, psychiatric, obstetric/gynecologic health information.
  • 81.
    MU, School ofNursing © February, 2025 81 Past medical History…  Adult Illnesses Medical (such as DM, HTN, hepatitis, asthma, HIV, information about hospitalizations); Surgical (include dates, indications, and types of operations); Obstetric/gynecologic (relate obstetric history, menstrual history, birth control, and sexual function); Psychiatric (include dates, diagnoses, hospitalizations, and treatments).
  • 82.
    MU, School ofNursing © February, 2025 82 Past medical History… Health Maintenance- Immunizations, such as tetanus, pertussis, diphtheria, polio, measles, rubella,mumps, influenza, hepatitis B, Haemophilus influenza type b, and pneumococcal vaccines (these can usually be obtained from prior medical records),& Screening Tests, such as tuberculin tests, Pap smears, mammograms, stools for occult blood, and cholesterol tests, together with the results and the dates they were last performed.
  • 83.
    MU, School ofNursing © February, 2025 83 Past medical History- documentation  Childhood Illnesses:  Measles, chickenpox. No scarlet fever or rheumatic fever.  Adult Illnesses:  Medical: Pyelonephritis, 2016, with fever and right flank pain; treated with ampicillin; no recurrence of infection. Last dental visit 2 years ago.  Surgical: Tonsillectomy, age 6; appendectomy, age 13. Sutures for laceration, 2012,  Ob/Gyn: G3P3 (3-0-0- 3), with normal vaginal deliveries. Three living children. Menarche age 12. Last menses 6 months ago.  Psychiatric: None.  Health Maintenance:  Immunizations: Age-appropriate immunizations up to date  Screening tests: Last Pap smear, 2018, normal. Mammograms, 2019, normal
  • 84.
    MU, School ofNursing © February, 2025 84 Family History Review each of the following conditions and record if they are present or absent in the family: Hypertension, coronary artery disease , cholesterol ↑ levels, stroke, diabetes, thyroid , renal disease, cancer (specify type), arthritis, TB, asthma or lung disease , headache, seizure disorder, mental illness, suicide, alcohol or drug addiction , and allergies, as well as symptoms reported by the patient.
  • 85.
    MU, School ofNursing © February, 2025 85 Family History documentation Father died at age 43 years in a train accident. Mother died at age 67 years from stroke; had varicose veins, headaches. One brother, age 61 years, with hypertension, otherwise well; one brother, age 58 years, well except for mild arthritis; one sister—died in infancy of unknown cause. Husband died at age 54 of heart attack. Daughter, age 33 years, with migraine headaches, otherwise well; son, age 31 years, with headaches; son, age 27 years, well. No family history of diabetes, heart or kidney disease, cancer, epilepsy, or mental illness.
  • 86.
    MU, School ofNursing © February, 2025 86 personal and social History  Captures the patient’s personality and interests, sources of support, coping style, strengths, and fears.  It should include: Occupation Home situation; Sources of stress, both recent and long-term; Important life experiences, such as military service, job history, financial situation, and retirement; Smoking history - amount, duration and type. Drinking history - amount, duration and type. family social support
  • 87.
    MU, School ofNursing © February, 2025 87 Personal & social Hx… Also conveys lifestyle habits that promote health or create risk such as exercise and diet. Frequency of exercise Usual daily food intake, Dietary supplements or restrictions, and use of coffee, tea, and other caffeine-containing beverages.
  • 88.
    MU, School ofNursing © February, 2025 88 Personal & social Hx… documents  Born and raised in Lx, finished high school, married at age 19 years. Worked as a salesclerk for 2 years, then moved with her husband to yz had three children. Returned to work as a salesclerk 15 years ago to improve family finances. Children all married. Four years ago, her husband died suddenly of a heart attack, leaving little savings. MN has moved to a small apartment to be near daughter, I. I’s husband, Jo, has an alcohol problem. MN’s apartment is now a haven for I and her two children, Ke, age 6 years, and Lu, age 3 years. MN feels responsible for helping them; she feels tense and nervous but denies feeling depressed. She has friends, but rarely discusses family problems: “I’d rather keep them to myself. I don’t like gossip.” During the assessment, she reports being raised as a Catholic, but that she stopped attending church after the death of her husband. Although she states her faith is still important to her, she now describes having no faith community or spiritual support system. She feels this has contributed to her sense of anxiety. She is typically up at 7:00 AM, works 9:00 AM to 5:30 PM, and eats dinner alone.
  • 89.
    MU, School ofNursing © February, 2025 89 Personal & social Hx… documents Exercise and diet: Gets little exercise. Diet high in carbohydrates. Safety measures: Uses seat belt regularly. Uses sunblock. Medications kept in an unlocked medicine cabinet. Cleaning solutions in unlocked cabinet below sink. Tobacco: About 1 pack of cigarettes per day since age 18 (36 pack-years). Alcohol/drugs: Wine on rare occasions. No illicit drugs. Sexual history: Little interest in sex, and not sexually active. Her deceased husband was her only sexual partner. No history of sexually transmitted infection. No concerns about
  • 90.
    MU, School ofNursing © February, 2025 90 Review of Systems- functional inquiry  Is often challenging for beginning students.  Asking series of questions going from “head to toe.”  Prepare the patient for the questions, by saying- “The next part of the history may feel like a million questions, but they are important and I want to be thorough.”  Start with a fairly general question-e.g.  “How are your ears and hearing?” “How about your lungs and breathing?” “Any trouble with your heart?”  “How is your digestion?” “How about your bowels?”
  • 91.
    MU, School ofNursing © February, 2025 91 Review of Systems- functional inquiry.. each regional system, ask: “Have you ever had any . . .?” General- Usual weight, recent weight change, Weakness, fatigue, fever. Skin: Rashes, lumps, sores, itching, dryness, changes in color; changes in hair or nails; changes in size or color of moles
  • 92.
    MU, School ofNursing © February, 2025 92 Functional inquiry…  Head, Eyes, Ears, Nose, Throat (HEENT)- Head: Headache, head injury, dizziness, lightheadedness. Eyes: Vision, glasses or contact lenses, pain, redness, excessive tearing, double vision, blurred vision , flashing lights, glaucoma, cataracts. Ears: Hearing, tinnitus, vertigo, earaches, discharge. If hearing is decreased, use or nonuse of hearing aids. Nose and sinuses: Frequent colds, nasal stuffiness , discharge, or itching, nosebleeds, sinus trouble. Throat (or mouth and pharynx): Condition of teeth, gums, bleeding gums, dentures, if any, and how they fit , sore tongue, dry mouth, frequent sore throats, hoarseness.
  • 93.
    MU, School ofNursing © February, 2025 93 Functional inquiry…  Neck Lumps, “swollen glands,” goiter, pain, or stiffness in the neck.  Breasts: Lumps, pain, or discomfort, nipple discharge.  Respiratory Cough, sputum (color, quantity; presence of blood or hemoptysis), shortness of breath (dyspnea), wheezing, pain with a deep breath (pleuritic pain)  Cardiovascular chest pain or discomfort; palpitations; shortness of breath; need to use pillows at night to ease breathing (orthopnea); need to sit up at night to ease breathing (paroxysmal nocturnal dyspnea); swelling in the hands, ankles, or feet (edema).
  • 94.
    MU, School ofNursing © February, 2025 94 Functional inquiry…  Gastrointestinal- Trouble swallowing, heartburn(epigastric pain), appetite, nausea, vomiting, color and size of stools, change in bowel habits, rectal bleeding or black or tarry stools, hemorrhoids, constipation, diarrhea. Abdominal pain, food intolerance, excessive belching or passing of gas. Jaundice, liver or gallbladder trouble, hepatitis.  Peripheral Vascular  Intermittent leg pain with exertion (claudication); leg cramps; varicose veins; past clots in the veins; swelling in calves, legs, or feet; color change in fingertips or toes during cold weather; swelling with redness or tenderness.
  • 95.
    MU, School ofNursing © February, 2025 95 Functional inquiry…  Urinary: Frequency of urination, polyuria, nighttime urination (nocturia), urgency, burning or pain during urination, blood in the urine (hematuria), urinary infections, kidney or flank pain, kidney stones, ureteral colic, suprapubic pain, incontinence; in males, reduced caliber or force of the urinary stream, hesitancy, dribbling.  Musculoskeletal- Muscle or joint pains, stiffness, arthritis, gout, and backache. If present, describe location of affected joints or muscles, presence of any swelling, redness, pain, tenderness, stiffness, weakness, or limitation of motion or activity; include timing of symptoms (for example, morning or evening), duration, and any history of trauma.
  • 96.
    MU, School ofNursing © February, 2025 96 Male Hernias, discharge from or sores on the penis, testicular pain or masses, scrotal pain or swelling, history of sexually transmitted infections and their treatments. Sexual interest (libido), function, satisfaction.  Female:  Age at menarche; Menstrual regularity, frequency, and duration of periods, amount of bleeding; bleeding between periods or after intercourse, dysmenorrhea, premenstrual tension.  Age at menopause, Menopausal symptoms, postmenopausal bleeding.  Vaginal discharge, itching, sores, lumps, sexually transmitted infections and treatments.  Sexual interest, satisfaction, any problems, including pain during intercourse(dyspareunia). Functional inquiry…Genital
  • 97.
    MU, School ofNursing © February, 2025 97 Functional inquiry…  Psychiatric:  Nervousness, tension, mood, including depression, memory change, suicidal ideation, suicide plans or attempts.  Neurologic  Changes in mood, attention, or speech; changes in orientation, memory, insight, or judgment; headache, dizziness, vertigo, fainting, blackouts; weakness, paralysis, numbness or loss of sensation, tingling or “pins and needles,” tremors or other involuntary movements, seizures.  Hematologic: Anemia, easy bruising or bleeding.  Endocrine  Heat or cold intolerance, excessive sweating, excessive thirst (polydipsia), hunger (polyphagia), or urine output (polyuria).
  • 98.
    MU, School ofNursing © February, 2025 98 Review of Systems documentations General: Has gained 10 kg in the past 4 years. Skin: No rashes or other changes. Head, Eyes, Ears, Nose, Throat (HEENT): See Present Illness. Head: No history of head injury. Eyes: Reading glasses for 5 years, last checked 1 year ago. No symptoms. Ears: Hearing good. No tinnitus, vertigo, infections. Nose, sinuses: No hay fever, sinus trouble. Throat (or mouth and pharynx): No tooth pain or gum bleeding. Neck: No lumps, goiter, pain. No swollen glands. Breasts: No lumps, pain, discharge. Respiratory: No cough, wheezing, shortness of breath. Cardiovascular: No dyspnea, orthopnea, chest pain, palpitations.
  • 99.
    MU, School ofNursing © February, 2025 99 Review of Systems documentations Gastrointestinal: Appetite good; no nausea, vomiting, indigestion. Bowel movement about once daily, though sometimes has hard stools for 2 to 3 days when especially tense; no diarrhea or bleeding. No pain, jaundice, gallbladder or liver problems. clinically Urinary: No frequency, dysuria, hematuria, or recent flank pain; occasionally loses urine when coughing. Genital: No vaginal or pelvic infections. No dyspareunia. Peripheral vascular: No history of phlebitis or leg pain. Musculoskeletal: Mild low backaches, often at the end of the workday; no radiation into the legs; used to do back exercises, but not now. No other joint pain. Psychiatric: No history of depression or treatment for psychiatric disorders. Neurologic: No fainting, seizures, motor or sensory loss. No memory problems. Hematologic: No easy bleeding or bruising. Endocrine: No known heat or cold intolerance. No polyuria, polydipsia
  • 100.
    MU, School ofNursing © February, 2025 100 References Lynn S. Bickley, Peter G. Szilagyi, Richard M. Hoffman. Bates’ guide to physical examination and history taking.13th edition. Philadelphia: Wolters Kluwer;2021 Carolyn Jarvis, Ann Eckhardt. Physical Examination & Health Assessment. 8th edition. St. Louis, Missouri: Elsevier Inc;2020

Editor's Notes

  • #9 Assessment is the collection of data about the individual's health state. Nursing assessments focus on a client’s responses to a health problem. A nursing assessment should include the client’s perceived needs, health problems, related experience, health practices, values, and lifestyle. To be most useful, the data collected should be relevant to a particular health problem.
  • #10 This assessment is conducted to: Establish whether there are any underlying health conditions that could be prevented or managed Help the health care team and patient develop a plan of care
  • #12 The major areas of subjective data include: Biographical information (name, age, religion, ethnicity, occupation) History of present health concern Personal health history Family history Health and lifestyle practices (e.g., nutrition, activity, cultural beliefs, family structure and function, community environment)
  • #13 During the physical examination, the nurse obtains objective data to validate subjective data and to complete the assessment phase of the nursing process The major areas of objective data include: Physical characteristics ( e.g. skin color, posture) Body functions (e.g. heart rate, respiratory rate) Appearance (e.g. dress & hygiene) Behavior (e.g. mood, affect) Measurements (e.g. blood pressure, temperature, height) Results of lab testing (e.g. platelet count, x-ray finding)
  • #22 Examples: 2 days after surgery a hospitalized person suddenly has a congested cough, shortness of breath & fatigue; history and examination focus on respiratory & cardiovascular systems In an outpatient clinic a person presents with a rash; history follows the direction of this presenting (acute or chronic onset; associated with a fever, new food, pet, or medicine; localized or generalized)
  • #23 Follow up assessment Status of all identified problems should be evaluated at regular and appropriate intervals Note changes that have occurred Evaluate whether problem is getting better or worse Identify coping 3) Follow-up assessment (Cont….) Examples: A patient with heart failure may follow up with his or her primary care practitioner at regular intervals to reevaluate medications, identify changes in symptoms, and discuss coping strategies A patient admitted to the hospital with lung cancer requires frequent assessment of lung sounds
  • #24 4) Emergency assessment Ex A person is brought into an emergency department with suspected substance overdose. The first history questions are “What did you take?” “How much did you take?” and “When?”. The person is questioned simultaneously while his or her airway, breathing, circulation, level of consciousness are being assessed
  • #33 Active or attentive listening
  • #34 Emotional state is a states of feeling that result in physical and psychological changes that influence our behavior.. Active listening is the process of :- Fully attending to what the patient is communicating. Being aware of the patient’s emotional state Using verbal and nonverbal skills to encourage the speaker to continue and expand.
  • #35 Guided Questioning Your goal is to facilitate full communication, in the patient’s own words, without interruption. Guided questions show your sustained interest in the patient’s feelings and deepest disclosures They help you avoid questions that pre-structure or even shut down the patient’s responses. A series of “yes-no” questions makes the patient feel more restricted and passive, leading to significant loss of detail. Instead, use guided questioning to absorb the patient’s full story
  • #38 Ex “How many steps can you climb before you get short of breath?” is better than “Do you get short of breath climbing stairs?
  • #39 Any tuberculosis, diabetes, asthma, heart condition, or high blood pressure in the family?” may prompt “No” out of sheer confusion. Try “Do you have any of the following problems?” Be sure to pause and establish eye contact as you list each problem
  • #40 Almost any specific question can contrast two possible answers. “Do you bring up any phlegm with your cough, or is it dry?”
  • #42 Pausing and nodding your head or remaining silent, yet attentive and relaxed, is a cue for the patient to continue. Leaning forward, making eye contact, and using phrases like “Uh-huh,” or “Go on,” or “I’m listening” all enhance the flow of the patient’s story
  • #44 Empathic responses are vital to patient rapport and healing.8,9”10 Empathy “requires a willingness to suffer some of the patient’s pain in the sharing of suffering that is vital to healing.”11 As patients talk with you, they may convey, in their words or facial expressions, feelings they have not consciously acknowledged. These feelings are crucial to understanding their illnesses. To express empathy, you must first recognize the patient’s feelings, then actively move toward and elicit emotional content.12,13 At first, exploring these feelings may make you feel uncomfortable, but your empathic responses will deepen mutual trust. When you sense unexpressed feelings from the patient’s face, voice, behavior or words, gently ask: “How do you feel about that?” or “That seems to trouble you, can you say more?” Sometimes a patient’s response may not correspond to your initial assumptions. Responding to a patient that the death of a parent must be upsetting, when in fact the death relieved the patient of a heavy emotional burden, reflects your interpretation, not what the patient feels. Instead, you can ask: “You have lost your father. What has that been like for you?” It is better to ask the patient to expand or clarify a point than assume you understand. Empathy may also be nonverbal—placing your hand on the patient’s arm or offering tissues when the patient is crying. Unless you affirm your concern, important dimensions of the patient’s experience may go untapped. Once the patient has shared these feelings, reply with understanding and acceptance. Your responses may be as simple as: “I cannot imagine how hard this must be for you” or “That sounds upsetting” or “You must be feeling sad.” For a response to be empathic, it must convey that you feel what the patient is feeling.
  • #45 You can use summarization at different points in the interview to structure the visit, especially at times of transition. This technique also allows you to organize your clinical reasoning and convey your thinking to the patient, making the relationship more collaborative. It also helps learners when they draw a blank on what to ask next.
  • #50 empowering the Patient The clinician–patient relationship is inherently unequal. Your feelings of inexperience as a student predictably change over time as you grow in clinical experience. They may feel overwhelmed by even scheduling a visit, a task you might take for granted. Differences of gender, ethnicity, race, or socioeconomic status contribute to the power asymmetry of the relationship. Ultimately, however, patients are responsible for their care. When you empower patients to ask questions, express their concerns, and probe your recommendations, they are most likely to adopt your advice, make lifestyle changes, or take medications as prescribed.12
  • #52 It is critical to use short sentences and words and only communicate essential information. avoid saying: “Do you still consider yourself a drug addict?” or “Are you wheelchair bound?” but instead say “Do you still consider yourself a person with an addiction to drugs?” or “Are you a person who uses a wheelchair daily?”
  • #54 Health perception-health management Value-belief Coping-stress-tolerance Nutritional-metabolic Sexuality-reproductive Elimination Role-relationships Self-perception-self-concept Activity-exercise Sleep-rest Cognitive-perceptual
  • #55 History Socio-demographic data, source of referral, Source of history Chief complaints(c/c), History of present illness (HPI) History of past illness (HPI) , systemic review Personal and social history, Family history Physical examination (PE) System based examination
  • #56 “Always listen to the patient they might be telling you the diagnosis”. Sir William Osler 1849 - 1919
  • #65 Reliability varies according to the patient’s memory, trust, and mood
  • #66 The CC or presenting complaint is the term used to describe the primary problem or condition of the patient prompting the clinician visit (reason for visit). Some prefer the more neutral term “chief concern. The complain should be recorded with their onset duration
  • #68 Ask relevant associated symptoms Gain as much information you can about the specific complaint. Lead the conversation by asking questions. Always start with an open ended question and take the time to listen to the patient’s ‘story’. Once the patient has completed their narrative then closed questions can be asked to clarify . Leading question are to be avoided.
  • #69 The seven attributes of a symptom Location. Be specific; ask the person to point to the location. If the problem is pain, note the precise site. “Head pain” is vague, whereas descriptions such as “pain behind the eyes,” “jaw pain,” and “occipital pain” are more precise and diagnostically significant. Is the pain localized to one site or radiating? Is the pain superficial or deep? 2. Character or Quality. This calls for specific descriptive terms such as burning, sharp, dull, aching, gnawing, throbbing, shooting, viselike when describing pain. You also need to ask about the character of other symptoms. Use similes: Blood in the stool looks like sticky tarm whereas blood in vomitus looks like coffee grounds. 3. Quantity or Severity. Attempt to quantify the sign or symptom, such as “profuse menstrual flow soaking five pads per hour.” Quantify the symptom of pain using the scale shown on the right. With pain, avoid adjectives, and ask how it affects daily activities. Then record if the person says, “I was so sick I was doubled over and couldn't move” or “I was able to go to work, but then I came home and went to bed.” 4. Timing (Onset, Duration, Frequency). When did the symptom first appear? Give the specific date and time or state specifically how long ago the symptom started prior to arrival (PTA). “The pain started yesterday” will not mean much when you return to read the record in the future. The report must include answers to questions such as the “How long did the symptom last (duration)?” “Was it steady (constant) or did it come and go (intermittent)?” “Did it resolve completely and reappear days or weeks later (cycle of remission and exacerbation)?” Mode of onset- acute, subacute or chronic or insidious. Acute- within hours/abrupt, eg. Vascular lesion like AMI or stroke Subacute - within days/weeks, to develop the full symptoms, e.g. infection/inflammation Insidious- slow in onset, patient can’t remember the exact date of onset, e.g. neurodegenerative disease, neoplasms
  • #70 Setting. Where was the person or what was the person doing when the symptom started? What brings it on? For example, “Did you notice the chest pain after shoveling snow, or did the pain start by itself?” 6. Aggravating or Relieving Factors. Ask, “What have you tried?” or “What seems to help?” 7. Associated Factors. Is this primary symptom associated with any others (e.g., urinary frequency and burning associated with fever and chills)? Review the body system related to this symptom now rather than waiting for the Review of Systems section later. Many clinicians review the person's medication regimen now (including alcohol and tobacco use) because the presenting symptom may be a side effect or toxic effect of a chemical. 8. Patient's Perception. Find out the meaning of the symptom by asking how it affects daily activities (Fig. 4.3). “How has this affected you? Is there anything you can't do now that you could do before?” Also ask directly, “What do you think it means?” This is crucial because it alerts you to potential anxiety if the person thinks the symptom may be ominous
  • #71 Pertinent positives are “symptoms or signs that you would expect to find if a possible cause for a patient’s problem were true, which then supports this diagnosis.”7 For example, in a patient presenting with shortness of breath: “. . . The patient also had an episode of palpitations described as her ‘heart racing really fast’ for approximately less than a minute followed by intense facial flushing.” You also note the absence of any symptoms related to your differential diagnosis, termed pertinent negatives. Pertinent negatives are “expected symptoms or signs that are not present, facts that you would expect to find if a possible cause for a patient’s problem were true, which then weaken this diagnosis by their absence.”7 In this same example regarding a patient with shortness of breath: “. . . There was no fever, cough with sputum production, chest pain, nausea or vomiting. He has no prior history of coronary artery disease or anxiety.” Historical information that may be possible causes of shortness of breath to consider in this example is lung infections (fever, cough with sputum production), heart attack (history of coronary artery disease, chest pain), and anxiety. The pertinent positives and especially the negatives clarify the possible causes of the patient’s condition as well as eliminate other less likely possibilities based on the patient’s story
  • #74 Opening Statement. This first statement should be the CC stated within the patient’s clinical context (e.g., critical historical elements most related to the CC that hints to possible causes of the patient’s condition). For example: “JM is a 48-year-old male with poorly controlled diabetes mellitus presenting with 3 days of fever.” This example alerts the clinician that the fever may have some connection to the patient’s diabetes. It reminds the clinician to think of common possible causes of fever, most likely due to an infection, that typically happen in a patient with diabetes.
  • #75 ” Try to avoid common mistakes such as inconsistent time anchors: “On June 12, the patient started to develop . . . then 3 days prior to admission . . . then on Monday. . . .” Try to keep the time anchors consistent to make it easier to follow each event’s timeline
  • #78 Additional Pertinent Information. These two facts would typically be documented in the social history, but for these examples they are included in the HPI because they may have an impact on the evolving list of possible causes of the CC. Do not document these items twice. For example, for the patient who smokes in the example above, when you get to smoking in the social history, you can simply write “as per HPI” unless you are providing additional information.
  • #81 Medical: Ask about illnesses such as diabetes, high blood pressure, heart attack, hepatitis, asthma, and human immunodeficiency virus (HIV), seizures, arthritis, tuberculosis, and cancer as well as time frame and hospitalizations. Surgical: Ask dates and types of operations or procedures. If they are unable to recall the name of the operation or procedure, ask for the reason why it was performed (indication). Obstetric/Gynecologic: Ask about obstetric history, menstrual history, methods of contraception, and sexual function. Psychiatric: Ask patient for any illnesses such as depression, anxiety, suicidal ideations/attempts; including time frame, diagnoses, hospitalizations, and treatments
  • #82 If pt. can’t remember written permission may be needed.
  • #83 The information gathered from the PMH is typically documented under separate headings: Past Medical History (which includes child and adult illnesses), Past Surgical History, Obstetrics and Gynecologic History, and Psychiatric History. Gravida (G)—Number of pregnancies; Parity (P)—Number of deliveries (term, preterm, abortions [spontaneous abortions and terminated pregnancies], and living children);
  • #84 immediate relative including parents, grandparents, siblings, children, and grandchildren. Ask about any history of breast, ovarian, colon, or prostate cancer.
  • #90 The Review of Systems questions may uncover problems or symptoms that you or the patient may have overlooked, particularly in areas unrelated to the HPI. This is an inquiry method called scanning, in which you ask patients questions regarding dysfunctions in different organ systems. These “yes-no” questions should come at the end of the interview Note that you will vary the need for additional questions depending on the patient’s age, complaints, general state of health, and your clinical judgment. The Review of Systems questions may uncover problems that the patient has overlooked, particularly in areas unrelated to the present illness. Major health events should be moved to the present illness or past history in your write-up. Keep your technique flexible.
  • #93 Cardiovascular: “Heart trouble”; high blood pressure; rheumatic fever; heart murmurs;
  • #96  Genital- Female- Age at menarche; regularity, frequency, and duration of periods; amount of bleeding, bleeding between periods or after intercourse, LMP; dysmenorrhea , premenstrual tension; age at menopause, menopausal symptoms, postmenopausal bleeding. Vaginal discharge, itching, sores, lumps, STDs and Rxs. Number of pregnancies, number and type of deliveries, number of abortions (spontaneous and induced); complications of pregnancy; birth control methods. Sexual preference, interest, function, satisfaction, any problems, including dyspareunia. Exposure to HIV infection.