The document discusses business process engineering (BPE), highlighting its systematic analysis and redesign of core business processes for improved performance in terms of efficiency, quality, and speed. It contrasts process improvement, which focuses on incremental changes, with process re-engineering, which involves fundamental redesigns for significant enhancements. Various examples, particularly in software development, illustrate the application of these concepts and their benefits for organizations.

1. Business Process Engineering

2. Topics covered
• Introduction to Business Process Engineering (BPE)
• Differences between Process Improvement and Re-engineering
• Introduction to Business Process Management (BPM)
• BPM Framework/Cycle Overview
• Benefits of BPM for Organizations
• Case Studies and Practical Examples from Software Engineering

3. Introduction to Business Process Engineering
(BPE)
• BPE involves the systematic analysis and redesign of core business
processes to achieve significant improvements in performance, such
as efficiency, quality, and speed.
• Example: Re-engineering a software development process to reduce
cycle time and increase product quality.
• By moving from a Waterfall model to an Agile framework to increase
flexibility and reduce time to market

4. Why BPE
• Efficiency: Streamlining processes to reduce waste, including time,
materials, and human effort.
• Example: In software development, efficiency might involve adopting
continuous integration/continuous deployment (CI/CD) practices to
automate the testing and deployment process, reducing the time
developers spend on manual tasks
• Effectiveness: Ensuring that processes deliver the desired outcomes with
the highest quality possible.
• Example: Implementing code review practices as part of the development
process to catch bugs early, thereby increasing the quality of the software.

5. Wy BPE..
• Flexibility: Making processes adaptable to changes in requirements or
the environment.
• Example: Using Agile methodologies allows teams to adapt to
changing customer requirements throughout the development
process, rather than being locked into a rigid plan.
• Customer Focus: Aligning processes with the needs and expectations
of the end-users or customers.
• Example: Incorporating user feedback into the software development
process through regular beta testing phases to ensure the final
product meets user expectations.

6. Improvement vs. Re-engineering
• Process Improvement:
• Incremental Approach: Focuses on making small, continuous improvements to existing
processes. This often involves identifying inefficiencies and gradually making changes to
improve performance.
• Example: A software company might improve its bug tracking process by introducing a more
sophisticated bug tracking tool that better integrates with the development environment,
reducing the time spent on managing and resolving issues.
• Examples:
• Supply Chain Optimization: In a software company, improving the procurement process for
development tools or services might involve negotiating better terms with suppliers or
automating the purchase process.
• Quality Control Enhancement: Introducing automated testing to detect defects early in the
development process.

7. Improvement vs. Re-engineering
• Process Re-engineering:
• Radical Approach: Involves fundamentally rethinking and redesigning a process to achieve
dramatic improvements in performance. This is not about making small adjustments but
about questioning and rebuilding the process from scratch.
• Example: A company might completely re-engineer its customer support process by shifting
from reactive support to proactive support, using AI to predict and solve customer issues
before they arise.
• Examples:
• Re-engineering SDLC: Moving from a traditional Waterfall approach to a fully Agile process,
which could involve restructuring teams, redefining roles, and adopting new tools like Jira or
GitLab.
• Deployment Process Overhaul: Replacing manual deployment with a fully automated CI/CD
pipeline to reduce downtime and errors during releases.