This document summarizes a summer internship project at an education and job placement company. The internship involved duties in marketing, business development, and general management. The intern learned skills in team management, client handling, time management, and gained industrial experience. The intern conducted research on the company's business development and customer retention strategies to attract and retain customers. Some limitations of the internship study included difficulties communicating with customers and officials due to time constraints. Recommendations include increasing promotions and revising lengthy recruitment policies.

1. A SUMMER INTERNSHIP PROJECT
ON
Marketing/Business Development &General
Management
BY
KUMAR KISHLAY NAYAN
MBA(International Business)
Reg. no - 12104105

2. About the Company Vision & Mission
Duties and responsibilities
within the organization
LEARNINGS
Contribution to the
organization
Limitation of Study
Recommendations
Table of Content

3. Talent serve always wish to help job seekers and working professionals advance
professionally. By placing high-speed internet in your pockets, we give you with a 360-
degree solution for all your educational, professional, and social demands. Business and
job requirements We are IIT, IIM, and Symbiosis grads.
Working with millions of children throughout the world to help them
develop stronger abilities so that they can remain competitive in the future.
By providing a one-stop shop for all their educational and corporate needs,
we can improve the quality of education and job opportunities for students,
job seekers, and working professionals.
About the Company

4. VISION
Advancing the quality of education and job opportunities for the students, job seekers and working
professionals by giving them one stop solution for all their educational and corporate needs.
MISSION
We aim for ending all your corporate requirements in just one convenient visit here. All you need to do is
focus on your goals. We share with you our best services to align our efforts by achieving your trust and
create a social impact

5. Duties and responsibilities within the organization
A. Prospecting potential customers: by phone, by email …
B. Selling products or services to those clients.
C. Managing a client’s portfolio.
D. Identifying new development channels.
E. Promoting the company and its product/service.

6. OAL
Team Management:
Team Management is a skill that is becoming necessary in the corporate world.
We were given a lot of experience in handling the team members, listening to
their issues, solving them and providing feasible solution.
Client Handling:
Client handling is one other outcome that we got from this internship. We
had opportunities where we talked to clients on our own, addressed their
issues and got them fixed. We even pitched them for other modules in the
courses.
LEARNINGS
To comprehend the varied duties performed by an Marketing/Business Development

7. KILLS
Time Management:
This is one of the most important skill we learnt during the internship. In these internship all to all it
gave us the idea of how to handle the time and manage it so that we can do of all our work in limited
time.
Industrial experience:
In my past 60 of internship in this ed-tech platform made me gain a lot of real-time industrial
experience. As talent serve is one of the fastest growing start-ups, which was just some months old,
it enabled me to closely observe how a start- up work and how our contribution can develop the firm
in many ways.
Commitment and Patience:
Dealing with different things at same point of time with peace was a problem which I was facing a
lot before this internship, but tasks assigned always made me harness my patience and commitment
toward my work, which made me, become more patient and committed to whatever I do.

8. Contribution to the organization
As an intern I have little to contribute for the organization. My topic
was research based so I had to conduct a research on which
strategies Talent Serve used in past, is currently using and will be
used in future through Business Development and Customer
Retention (BDCR) to earn customers’ satisfaction and to expand
market share.
Problem Statement
Finding out the Business Development policies and actions taken by Talent Serve and
its effectiveness to attract new customers and holding existing customers which means
Customer Retention I had an opportunity to understand the behavior of Customer
towards choosing Talent Serve connections.

9. Limitation of Study
Despite of my highest effort the internship is not free from limitations. Some of those
limitations are mentioned as follows:
One of the major limitations faced while conducting the study was to communicate with the
selected customers and officials of Talent Serve because they were very busy with their regular
jobs.
Respondent’s unavailability.
Respondents were reluctant to disclose complete and correct information about themselves and
the organization
60 days is a short time to make the report incorporate with the internship task. So I faced
time limitation and unable to give enough time to make my report. A longer time period
would have ensured a much better result for the study findings.

10. PPORTUNITY
Increase promotions
Recommendations
Recruitment policy should be checked from
time to time by experts so that necessary change
can be made in the policy
Lengthy and time consuming
should be Revised into their
policy

11. THANK YOU