This document outlines an internet safety training presentation covering several topics: The three main risks internet users face are inappropriate contact, content and commerce. Scammers use techniques like phishing, spam, malware and fake websites to target victims. The presentation covers how to identify phishing emails and websites, protect computers and data with security tools, avoid online marketing tricks, discuss safety with children, and lists additional resources. Case studies and activities are included to engage attendees.

1. Internet Safety
Consumer Action Training
Slides
© Consumer Action 2010

2. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Risks for Internet Users
The three Cs:
 Inappropriate or unwanted contact
 Inappropriate or inaccurate content
 Deceptive or fraudulent commerce
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3. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
How Online Scammers Find
Their Victims
 Phishing
 Spam
 Malware
 Malicious (phony, or “spoofed”) websites
 Unsecure transactions
 Social networking
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4. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Activity: How to Spot a Phishing
eMail
 Read the email message and the site text below it.
 Circle any “red flags” - things that make you think
the message could be phishing and the website
could be phony.
 Be prepared to explain your choices.
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5. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Protecting Your Computer &
Data
 Use a firewall
 Install antivirus software
 Install antispyware
 Use a spam filter
 Perform timely updates
 Create strong passwords
 Secure your wireless network
 Stick with trusted sources
 Beware of older computers’ security limitations
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6. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Avoiding Online Marketing
 Guard your information
 Be wary of contests and “special” offers
 Read site’s privacy policy
 Use an alternate email address
 Manage your cookies
 Don’t engage
 Teach kids to be careful
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7. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Fast Facts
 Billions of fraudulent emails are sent every
day.
 In some months, there have been close to
50,000 active phishing websites.
 Phishing leads to estimated losses of
several hundred million dollars a year.
 Most phishing sites are active for only about
20 hours.
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8. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Activity: 12 Tips and Tools for
Online Safety
 Write the letter of the word or phrase from
the list at the bottom of the page that best
completes each sentence.
 Be prepared to explain your choices.
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9. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Protecting Your Kids Online
 Discuss risks
 Set clear rules
 Monitor online activities
 Read kids’ favorite blogs
 “Friend” your kids on social networking sites
 Discuss what to share, what not to share
 Forbid meeting without a guardian
 Forbid, report bullying or predatory behavior
 Encourage openness
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10. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Activity: Case Studies
 Break into four smaller groups.
 Read the case study assigned to your group
and write down specific recommendations in
response to the question at the end of the
case study.
 Choose a spokesperson to read the case
study and recommendations aloud. Be
prepared to explain your advice.
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11. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Resources
 OnGuardOnline.gov
 PrivacyRights.org
 FOSI.org (Family Online Safety Institute)
 CyberTipline.com
 SafeKids.com & SafeTeens.com
 ConnectSafely.org
 www.FEMA.gov/kids/on_safety.htm
 AnnualCreditReport.com
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12. www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Thanks for participating!
You can find more free trainings like this one on Consumer
Action’s website:
www.consumer-action.org/modules
Consumer Action
Web site: www.consumer-action.org
Email: info@consumer-action.org
415-777-9648 English, Chinese and Spanish spoken
The Internet Safety training module was created by Consumer
Action in partnership with Microsoft®
.
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