This document discusses internet safety and provides tips for safe chatting and avoiding spam. It defines chatting as communicating through social networking sites, email programs, or apps using a keyboard. While chatting can be beneficial for communication, it also carries risks. Spam is defined as unsolicited junk email, often containing advertisements or viruses. The document recommends deleting or ignoring spam messages and any attachments from unknown senders to avoid computer problems. It also provides tips for controlling spam, such as using email filters, reporting spam to the sender's ISP, or simply ignoring messages.