The document discusses intercultural communication and the developmental model of intercultural sensitivity. Intercultural communication occurs when people from different cultural backgrounds interact and negotiate meanings. The developmental model explores how people experience cultural differences and identifies six stages - from denial of cultural differences to fully integrating multiple cultural viewpoints. The stages progress from not recognizing cultural differences to going beyond one's own culture to understand different perspectives.

1. INTERCULTURAL
COMMUNICATION

2. Intercultural communication
happens when individuals
interact, negotiate and create
meanings while bringing in their
varied cultural backgrounds.(
Ting-Toomey,1999)

3. Intercultural
communication is the
sending and receiving of
message across languages
and cultures.

4. THE DEVELOPMENTAL MODEL OF
INTERCULTURAL SENSITIVITY
Explores how people
experience cultural
differences.

5. STAGE 1: DENIAL
The individual
does not recognize
cultural differences.

6. STAGE 2: DEFENSE
The individual
starts to recognize
cultural differences and
is intimidated by them.

7. STAGE 3: MINIMIZATION
Although individuals
see cultural differences they
bank more on the
universality of ideas rather
than on cultural differences.

8. STAGE 4: ACCEPTANCE
The individual begins
to appreciate important
cultural differences in
behaviors and eventually
in values.

9. STAGE 5: ADAPTATION
The individuals is
very open to world
views when accepting
new perspective.

10. STAGE 6: INTEGRATION
Individuals start to go
beyond their own cultures
and see themselves and their
actions based on multifarious
cultural viewpoints.