We know that recruiting and retaining is tough for many healthcare employers, and as our demand for health and care services becomes greater, that task will only get more difficult. That is why H1 Healthcare offer our intelligent workforce solution.

1. intelligent workforce solutions

2. Our solutions do more than
just plug a gap. They are
designed to help you
alleviate the pressures of
staffing shortfalls, and to
help you attract and retain
the best people for your
organisation.
We're committed to ensuring tangible
results for our clients. We know that
recruiting and retaining is tough for
many healthcare employers, and as our
demand for health and care services
becomes greater, that task will only get
more difficult.
We work with you to understand your
needs and we develop solutions to
meet them. We are committed to

3. intelligent
We start by focusing on the individual location, creating solutions unique to hospitals and nursing homes, even down to ward
level. We start by simply asking you: "what works for you, what doesn’t? What are your consistent problems? Lets work
together to make it better." We get to know the problem, understand the issues, and develop solutions to alleviate the pressure
and work to fix the problem in the medium and long term.
Our people are experts in their field, and are motivated to help their clients resolve their staffing shortfalls for good.
The process
1. Discovery: We get to understand your organisation and your recruitment and staffing challenges. Each process is unique to the
location we are working with because we know that no two are the same.
2. Strategy: We work on a recruitment strategy that is short, medium and long term in its vision. The idea is to address immediate
staffing shortfalls and lack of consistency whilst implementing a medium term recruitment plan to create long-term effectiveness.
3. Recruit: We put in place our staffing and recruitment plan. There is a dedicated team of agency staff if you need them to help
you manage current shortfalls with consistent cover. Meanwhile we are recruiting for your permanent vacancies according to your
plan, and with your own recruitment procedures, practices and processes as the centre point. You should start to see more stable
staffing within 4 weeks.
4. Evaluate: Throughout the program, we meet with you and the staff we are introducing to you to assess the effectiveness of the
plan. Because we are dealing with people, we can’t plan for the unexpected but by maintaining constant contact, we are able to
address any known issues head on, before they become a problem.

4. integrated
We help make contingent labour and assisted recruitment part of your overall workforce strategy by including temporary staff into
long term roster planning.
We work with you to develop both contract to perm and straight off perm recruitment projects to fix ongoing staffing gaps, as
well as developing a dedicated contingent or reserve staff pool to call upon when required.
Because we get to know you and your recruitment challenges, we are able to understand how to integrate our solutions into your
existing staffing arrangements.
There are two reasons that you use agency staff.
1. For last minute cover due to sickness or other absence.
2. Because you are unable to fill permanent vacancies.
Most employers will have to use agency staff at some point, no matter how successful your recruitment strategies. We make sure that
you have a pool of agency staff available to you, who are already inducted into your organisation and are ready to work. You can use
them as an extension of your own staff pool, or call upon them when you need them.
In addition to meeting your last minute needs, we are recruiting for you to fill your permanent vacancies, reducing your overall reliance
on non-necessary agency staff.
Because we are truly integrated with your organisation, we are able to understand in a way a traditional agency approach simply cannot.

5. in control
We help put you back in control by managing contingent workforce planning, creating a pipeline of talent for you and giving you
strategies to manage last minute cover.
We give you the ability to pick your contingent staff pool and we give you more visibility on your spend, contingent staff
compliance and talent pipeline.
You are better positioned to control agency staff spend and recruitment when you understand the challenges. During your relationship
with us, you will gain a more complete understanding of your recruitment and agency use.
As a result, you’ll be less reliant on using multiple last minute agencies, and will have a more permanent workforce.
You’ll have a more consistent staff pool and a managed process to address agency staff usage when it’s required.
You’ll notice more permanent staff, less agency spend and more consistent staffing when you do use them.
Which puts you firmly in control.

6. Case Study
The problem
Our client is a small private hospital in Sydney’s eastern suburbs specializing in post surgical rehabilitation, palliative and medical care.
The hospital had ongoing and consistent agency staff use for both registered nurses and enrolled nurses. The hospital struggled to
recruit and retain nurses partly due to a local large public hospital which was seen as a more attractive work place for career orientated
candidates and because of its requirement for nurses skilled in rehab and palliative care.
They were using several hundred hours of agency staff each week from multiple agencies, without any standardized service levels or
charge rates.
There was poor continuity of agency staff, which resulted in a difficult working relationship for permanent staff and ultimately affected
patient care.
Several weekend night shifts in particular had been difficult to recruit or find permanent cover for, and had been covered by agency staff
for over a year.
The hospital sought to explore alternative methods to provide short term cover and increase the permanent vacancy fill rate.

7. Our solution
H1 Healthcare conducted a discovery meeting with the hospital’s senior staff to gain a full understanding of the problem and to become
familiar with the hospital, the staff, procedures and culture.
We recommended a program that addressed the most urgent vacancies with a targeted recruitment campaign, whilst providing
immediate interim cover with nurses from our casual pool. These nurses were booked into the staffing roster and were given shifts in
advance, to ensure continuity.
We identified five vacancies to recruit specifically for in the first round. The roles were advertised as contract, moving to permanent after
13 weeks. We interviewed all candidates according to H1 Healthcare’s minimum criteria, but with our client’s requirements central to the
process.
Shortlisted candidates were interviewed by our client, and successful applicants were offered a 13 week contract with the potential to
move to permanent. 85% of candidates offered a contract accepted it.
During their 13 weeks, the nurses were employed by H1 Healthcare, but managed and rostered by the hospital as a permanent member
of staff.
In addition, our staff were able to provide last minute cover for unexpected shortfalls.
The result
At the end of the 13-week period, 4 out of 5 staff members transferred to permanent contracts with our client. The personal
circumstances of the fifth candidate changed which made it impossible for her to take up a permanent position. The shifts filled with
permanent staff included the weekend night shift that had been covered by agency staff for over 12 months.
The hospital still has a requirement for agency staff to cover last minute shortfalls and to cover sickness and other absences, but the
permanent staff numbers are increased, and there is more consistency in the agency staff employed by the hospital.

8. To find out more
Call: 0845 643 2610
Visit: h1healthcare.com