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Pathway Group 
putting you rst 
Employer Induction Pack 
2014 
Pathway College 
putting you rst 
have the 
are 
o
Employer Induction Pack 
1 
Introduction 
Thank you for including apprenticeships as 
part of your organisation’s human resources 
plan. By offering apprenticeships you are 
continuing a long and valuable tradition 
where each generation helps to train the 
next. We hope that you will realise the 
benefits that apprenticeships bring to your 
organisation. 
Apprenticeships – 
Good for our Business 
We have created a pack with some useful 
information for employers with a brief 
introduction to apprenticeship programmes. 
The pack contains all the essential 
information you need, together with 
references to websites and documents that 
provide more detail. We have included the 
key forms that we will need to complete on 
your behalf for your information in the 
appendices. 
We hope that you find the pack useful and 
we would welcome your feedback on how 
we can improve it.
TABLE OF CONTENTS 
Working with Pathway Group 3 
Why Apprenticeships? 3 
What is an Apprenticeship? 4 
What else do I need to know? 5 
How do I get an apprentice for my organisation? 6 
Who will be involved? 7 
Summary of How an Apprenticeship is Delivered 8 
Teaching and Assessment and the Individual Learning Plan (ILP) 9 
Health, Safety and Welfare 10 
Maintaining Standards 11 
It’s Time to Celebrate 11 
Further Information 12 
Frequently Asked Questions (FAQs) 13 
Useful Sources of Information 16 
Notes 18 
2
Working with Pathway Group 
Thank you for choosing to develop your staff with Pathway Group. 
Pathway Group is committed to helping you train your existing and new staff as effectively as 
possible. We are committed to treating you fairly, using government funding to benefit your 
staff. 
Why Apprenticeships? 
3 
Apprenticeships can help your organisation 
by offering an opportunity to employ and 
train fresh new talent or by developing your 
existing staff. UK businesses consider skills 
shortages and recruitment difficulties a 
bigger threat to their organisation than 
soaring oil prices and declining consumer 
spending, and more than a quarter rate this 
form of vocational training higher than any 
other qualification. 
In this regard the voluntary sector is no 
different, we need skilled and talented 
individuals to achieve our mission and 
apprenticeships can help us to provide 
these. Apprenticeships ensure that the 
workforce has the right mix of practical 
skills and qualifications that an organisation 
needs now and in the future. The mixture 
of on the job and off the job learning within 
apprenticeships ensures apprentices learn 
the skills that work best for you. Over 
130,000 employers offer apprentice places 
because they understand the benefits that 
apprentices bring to their business. 
Increased performance, improved service 
delivery and a committed and competent 
workforce. A well designed apprenticeship 
programme will improve your organisations 
performance, fill your skills gap and provide 
added motivation for your workforce.
What is an Apprenticeship? 
4 
An apprenticeship is a work-based learning 
programme that combines teaching off the 
job with learning and practice in the 
workplace. It allows the apprentice to 
acquire and apply the skills and knowledge 
you require in your organisation. Apprentice-ships 
normally last between twelve and 
twenty-four months and we offer two 
levels: 
Apprenticeships – Intermediate 
Equivalent to five GCSE grades A-C : 
An Intermediate enables new and existing 
employees to obtain skills at NVQ Level 2 
standards. The apprentice is employed by 
you, and the training programme usually 
lasts for approximately twelve to eighteen 
months although progress can be made 
more quickly. 
Successful apprentices can progress on to: 
Advanced Apprenticeships – 
Equivalent to two A-Level grades A-C : 
An Advanced Apprenticeship develops the 
learner’s skills at NVQ level 3 standards as 
potential supervisors, skilled youth workers 
and managers. Again, the apprentice is 
employed by the company but the training 
programme usually lasts for about eighteen 
to twenty-four months but some advanced 
apprentices complete more quickly, particu-larly 
if a Level 2 Apprenticeship has been 
taken previously. 
Successful apprentices can progress on to: 
Higher Apprenticeships - 
Equivalent to NVQ level 4 or in 
some cases a foundation degree: 
A Higher Apprenticeship teaches an appren-tice 
specialised skills and helps them to 
become a highly skilled apprentice. From this 
qualification apprentices can progress to 
higher education including university degrees. 
Both apprenticeships are made up of industry 
specified components known collectively as 
the ‘Framework’, all components are essential 
to achieve full completion: 
• ‘Competence Based Learning’ 
provides practical skills in specific 
occupational areas 
• ‘Technical Certificates’ are 
vocationally related qualifications 
that provide the underpinning 
knowledge required 
• ‘Functional Skills Qualifications’ are 
transferable work related skills like IT 
and communication, application of 
number, problem solving, teamwork 
and improving learning and 
performance 
• General Employment Rights and 
Responsibilities 
• Personal Thinking and Learning Skills. 
There may also be optional units, 
designed to suit the differing 
requirements of individual 
organisations
What else do I need to know? 
5 
Annual Leave 
Apprentices are entitled to a minimum of four 
weeks paid annual leave (not including Bank 
Holidays). This entitlement begins after they have 
been employed for thirteen weeks. 
Disciplinary and grievance procedure and 
sickness arrangements 
Apprentices are subject to the same arrangements 
as other employees. They should be made aware 
of the disciplinary procedure that operates in your 
workplace and the procedures to be followed in 
the event of sickness. 
Induction 
Pathway Group will run an induction with the 
apprentice that explains many aspects of their 
apprenticeship, and you will need to cover specific 
details that relate to their place of work. 
At the very least, induction should cover the 
following: 
• The organisation, its history, objectives 
and organisational structure 
• A tour of the premises and introduction 
to key people, staff, volunteers and 
service users as appropriate 
• Confirmation of the terms and conditions 
of employment, company rules and 
procedures 
• Health, safety and welfare (see later for 
more detail on health, safety and 
welfare) 
Apprenticeships are relevant to both new 
and existing employees so just like all of your 
exising staff, most of your existing employment 
conditions will automatically apply, including a 
written contract of employment that sets out an 
apprentice’s terms and conditions of employ-ment 
and training. 
It is important to remember that an apprentice 
is an employee who should receive the same 
information and treatment as any other existing 
or new employee. Apprentices need to be part 
of your organisation’s human resource strategy. 
Job Title and Description 
The apprentice must be assigned a job title and 
given a job description. This should also include 
a description of their duties, start date, details 
of the probationary period and the duration of 
the contract of employment if it is fixed term. 
Many employers treat the apprenticeship as 
discrete employment with a fixed term. Once 
completed they would then issue a new 
permanent contract of employment to the now 
qualified ex-apprentice. 
Hours of Work 
The employer is entitled to set the hours of 
work. Apprentices are subject to the Working 
Time Regulations and as such should work no 
more than forty hours per week (under 18s) and 
forty-eight hours (over 18s). These hours of work 
include any off the job training they need to 
attend, Apprentices can work the working 
patterns of the qualified workforce. 
Salary 
Apprentices aged sixteen to eighteen must be 
paid no less than the national minimum 
apprenticeship wage. In 2014 this is £2.73 per 
hour. Incremental rises based on progress 
through the apprenticeship and work 
experience are widely used by employers. This is 
very effective as a motivator or a form of 
recognition. Apprentices aged 19+ can be paid 
no less than the minimum apprentice wage of 
£2.73 per hour for the first year of their 
apprenticeship and are then paid no less than 
the National Minimum Wage.
How do I get an apprentice for 
6 
my organisation? 
You may choose to introduce apprenticeships to your existing workforce as a way of developing 
your staff or introduce new apprentices into your organisation. 
Existing employees as apprentices 
You can identify any existing employee as an apprentice, subject to their eligibility. We will 
come and meet you to introduce the programme and discuss the individual’s job role, the sorts 
of apprenticeships available and advise if your employee is eligible for funding. 
Taking on a new apprentice 
If you would like to take on an Apprentice please call us on: 0121 707 0550 / 0800 955 0870 
or e-mail: info@pathwaygroup.co.uk and a member of our team will get in touch to progress 
your enquiry.
Who will be involved? 
7 
Most importantly, an apprentice! 
In addition to their employment commitments the 
apprentice also has a range of commitments to their 
training programme, these include: 
• Agree a Learning Plan with all parties who are 
involved 
• Attending meetings with trainers, assessors 
and verifiers required 
• Attending off-the-job training where 
required 
• Providing evidence of competence 
• Developing a collection of evidence – a 
portfolio – throughout the period of the 
apprenticeship 
One or more skilled employees 
Your staff team will help to support the apprentice by 
introducing them to new tasks/areas of their job role 
and providing training, supervision and encouragement 
throughout the programme. 
A Designated Mentor – Who you’ll identify 
It is important that the apprentice has a single point of 
contact. They can give them support and answer their 
queries. This could be you or another member of your 
staff team. Whoever you choose needs to have an 
empathy with young people and learning. 
The Learning Provider – Pathway 
We also have a vital role to play to ensure the success of 
the apprenticeship. 
We are responsible for: 
• Assigning an industry qualified tutor and en 
suring the apprenticeship meets the 
requirements of the awarding body through 
Internal and External Verification 
• Planning the learning 
• Reviewing progress 
• Assessing the apprentice 
• Claiming certificates 
The Tutor – We’ll provide this 
The Tutor will work with the apprentice and Designated 
Mentor to: 
• Develop the Learning Plan and Training 
Agreement 
• Deliver the programme, bringing together the 
various elements of an apprenticeship to 
produce a coherent, integrated programme 
• Monitor, support and guide all parties 
throughout the programme 
• Ensure standards are met for all aspects of the 
programme including health and safety and 
equal opportunities 
A Pastoral / Counselling Support Worker – We can 
provide sometime or you can provide your own 
While the others involved will focus on the training of 
the apprentice, it is important to remember that 
apprentices are often young people who are making the 
transition into working adults. It is helpful for them to 
have access to someone who they can talk to about 
other issues, which may be personal issues that they 
don’t want to share with work colleagues. Evidence 
shows that this can make a real difference and help to 
keep an apprentice on track. This could be someone 
with HR skills or could be an ex-apprentice. 
Your role as the employer 
In addition to the above you or your staff will need to: 
• Highlight opportunities for the apprentice to 
learn skills and demonstrate competence 
• Meet with Trainers, Tutors, Verifiers and the 
apprentice to review progress (see delivery 
model and review cycle) 
• Witness apprentice performance and 
authenticating evidence 
• Release the apprentice for any on/off-the-job 
training in line with the agreed ‘Individual 
Learning Plan’ 
• Support and encourage the 
apprentice and reward achievement
8 
Summary of How an 
Apprenticeship is Delivered 
The Forms 
As the government funds apprenticeships, 
there is a need to record them for funding 
and monitoring purposes. We will manage 
this for you but the key documents are: 
• Individual Learning Record (ILR) 
• Initial Assessment 
• Individual Learning Plan 
• Record of Reviews – At least every 
twelve weeks but more often if 
possible these forms will be 
provided by us 
Initial Assessment 
The recruitment process will have confirmed 
your apprentice’s suitability for the 
apprenticeship. The Initial Assessment will 
establish what skills and knowledge the 
apprentice has already, and most 
importantly, can prove they have. 
The tutor will work with the apprentice and 
you to identify: 
• Areas where the apprentice has 
existing qualifications, or other 
evidence, that proves existing 
knowledge and or competence 
• Areas where the apprentice has 
competence or knowledge but has 
no proof, so testing is required to 
prove this 
• Areas where the apprentice is not 
competent or knowledgeable and 
where further training will be 
required 
The results of the initial assessment will be 
shared with the apprentice and you to 
create their Individual Learning Plan.
Teaching and Assessment and the 
Individual Learning Plan (ILP) 
9 
This is the key to the successful delivery of 
the apprenticeship through the planning 
and delivery of the teaching and 
learning. Apprenticeships are achieved by 
demonstrating competence and knowledge 
and very few of those recruited to 
apprenticeships can demonstrate these 
attributes without further learning and 
practice. 
Each of your apprentices will have a 
different range of existing skills and 
knowledge and therefore each will need 
different teaching and learning to fill the 
gaps between their current position and 
achieving their full apprenticeship. 
Each apprentice, if they are to succeed, 
needs a learning plan which takes into 
account a number of factors. These include: 
• The existing skills of your apprentice 
• Your operational requirements 
• The requirements of the apprenticeship 
• The style and rate of learning of your 
apprentice 
The learning plan will be reviewed and 
changed to suit the needs of your 
apprentice during a programme of visits. 
Summary – Ongoing Review Cycle 
Frequent and regular review of your 
apprentice’s progress is an essential part of 
their learning. Apprentices learn most skills 
in the work based environment and it is 
important that there is time to reflect on 
what they have learned and identify what 
still remains to be learned. 
The review will take place between the 
apprentice, tutor and the designated 
mentor and will be arranged at regular 
intervals. 
We will work with you to ensure all 
contractual paperwork is completed so you 
don’t have to worry about it.
Health, Safety and Welfare 
10 
We are all committed to a healthy and safe 
learning environment. Apprentices, just like 
all your employees, are entitled to learn and 
work in a safe, healthy and supportive 
environment. As the apprentice will be 
funded by the government we also have a 
duty of care over them. 
We will therefore work with you to ensure: 
• That the apprentice’s workplace 
meets health and safety standards 
through the completion of a site 
checklist 
• That health and safety forms part of 
the induction. Apprentices may be 
asked to complete documentation to 
record this and show knowledge 
• Apprentices are encouraged to 
develop a positive attitude to health 
and safety 
• All learners receive the necessary 
personal protective equipment as 
required by the job being 
undertaken and are trained in its use 
• That you are aware of all the 
requirements of accident reporting 
The following link may be used to access 
information on Health and Safety: 
http://www.pathwaygroup.co.uk/go_files/misc_images/805 
899-sfa_be_safe_workbook_-_interactive_2011.pdf 
Conduct 
An apprentice is a member of your 
workforce and is subject to your normal 
disciplinary policies and procedures. It is 
very important that apprentices are 
encouraged to develop good practices right 
from the start. We hope that this will mean 
that there is no need for disciplinary action 
but if there is, please keep us up to date 
with what is happening. We promise to 
keep you updated about your apprentice’s 
performance as well. 
a 
development strategy including 
s
Maintaining Standards 
Apprenticeships rely on existing skil led men and women passing on skills and confirming 
whether an apprentice is competent or not. You and your staff will know when your 
apprentice has learned a skill and can perform under normal working conditions. The 
first step in quality is therefore you. 
All work-based learning and training is also subject to internal and external inspection 
to ensure consistency across the country. From time to time, the views of the learner and 
employer/placement provider will be sought. This may be through a questionnaire or a 
visit from an external inspector from the awarding body or Ofsted. This is an excellent 
opportunity for you to showcase how good your apprenticeship programme is. 
It’s Time to Celebrate! 
We want to celebrate the progress of your apprentices together so it’s beneficial to recognise 
apprenticeship achievement internally within your organisation. Some companies use 
newsletters or notice boards to celebrate achievement of units of the apprenticeship throughout 
the programme. You will be surprised how much this means to the apprentice and the people 
who have supported them to learn. 
When your apprentice achieves their full apprenticeship, you could make a real splash. You 
could run an ‘awards ceremony’ within your organisation without too much cost. An 
apprentice’s story can make a good local media story – helping to raise your organisation’s 
profile in your local community. Once you have an established apprenticeship programme, you 
could add prestige by entering into regional apprenticeship awards. 
As a regional winner you could enjoy: 
• Regional Employer of the Year award status in the given company size category 
• Possible recognition for your hard work through regional media activity 
• A winner’s endorsement mark to demonstrate your achievement 
As a national winner you could enjoy: 
• National Employer of the Year status in your company size category 
• The business kudos associated with winning an important national award 
• Possible coverage in the national media including the possibility of appearances on radio and television 
• Potential for further recognition as a national ‘role model’ for other organisations 
• Attendance at an ‘Oscar-style’ celebratory awards ceremony 
For more information and a list of questions and answers please visit: 
www.apprenticeships.org.uk/Awards.aspx 
11
Further Information 
If you need more information please ask your Pathway Group account manager. 
They will be able to answer most of your questions about apprenticeships. 
For more information please visit: 
www.pathwaygroup.co.uk/apprenticeships or www.apprenticeshiprecruitment .co.uk 
Or call: 0121 707 0550 / 0800 955 0870 
Or e-mail: info@pathwaygroup.co.uk 
12
Frequently Asked Questions (FAQs) 
Is there an upper age limit for apprenticeships? 
No. Provided they do not have a degree qualification, anyone over 16 is eligible. 
What evidence is there that hiring an apprentice is good for my organisation? 
The Learning and Skills Council surveyed businesses throughout the UK on the benefits 
of hiring an apprentice (Populus, January 2009). 
Of those surveyed: 
• 81% said that employing apprentices generated higher overall productivity for 
13 
their company 
• 66% said that their apprenticeship programme made them more competitive in 
their industry 
• 92% said that their apprenticeship programme motivated staff better and 
increased job satisfaction 
• 74% said that apprentices tended to be more loyal, remaining at their company 
longer than non apprentices 
My organisation is struggling to make ends meet in the recession. How will 
taking on an apprentice help my business manage through it? 
Even in difficult times like these, apprenticeships are a vital way of improving the skills 
of staff and generating a committed and valuable workforce. When times are tough, 
competition is even tougher. That’s when a well-trained, extra pair of hands could make 
a real difference to your chances of success. 
Apprentices can also make you ready for when things improve. By offering a flexible 
resource which can help you grow, apprentices can give you a competitive advantage to 
exploit new opportunities. 
Do I receive any financial incentives to take on an apprentice? 
From time to time there are government incentives to employers who take on 
apprentices. Contact Pathway Group for currently available funds. The apprentice 
training costs are subsidised in full for 16 to 18 year olds, or in part for those aged 19+ 
by the National Apprenticeship Service.
Frequently Asked Questions Continued 
Is there a limit to the number of apprentices that an employer can take on? 
No, organisations can take on as many as they need – and often in more than one 
framework. The employer will be responsible for giving the apprentice an induction into 
their role as they provide on-the-job training. Many successful organisations aim for a 
ratio of 5% of apprentices in their workforce. 
Do apprentices pay tax and national insurance? 
Like all employees aged over 16, apprentices must pay tax and national insurance on 
their income. 
Does my apprentice have to work full-time? 
No. However, they must work an average of 16 hours or more per week. 
Can existing employees be apprentices? 
Yes 
Do apprentices have additional employment rights over other employees? 
No, their rights are the same as other employees. 
What do I do if my apprentice doesn’t turn up for work? 
Contact them to find out why or contact us and we will find out why. 
Can I dismiss an apprentice? 
Yes, but we hope you won’t have to! If you do reach the point where dismissal is a 
possibility you would need to use your disciplinary procedure just the same as for other 
employees. And don’t forget we can help – let us know as soon as anything starts to go 
wrong. 
Do all my staff have to have CRB checks? 
In general, no. If the apprentice is younger than 18 and your staff regularly work one to 
one with them you may want to introduce a CRB check. If in doubt, ask us for advice. 
14
Frequently Asked Questions Continued 
Are there lots of things that apprentices can’t do because of health and safety 
restrictions? 
In general no, although there are age restrictions on some machinery. Again, we are 
happy to advise. 
What is the one piece of information I most need to manage my apprentices? 
It’s the phone number of your apprentice’s Tutor – Contact them whenever you need 
help, advice or guidance. 
Can I add other qualifications into an apprenticeship? 
Yes, the framework provides the minimum to be achieved. You can include anything else 
you wish. 
How long should an apprenticeship last? 
This varies with the sector and the individuals previous experience. Most apprenticeships 
will take between 1 and 3 years to complete. Very few apprenticeships that are of good 
quality can be delivered in less than a year. 
15
Other Useful Sources of Information: 
• Pathway Group Useful Links: http://pathwaygroup.co.uk/Useful-Links-23-c.html 
• National Apprenticeship Service: www.apprenticeships.org.uk 
• Apprentices Ambassadors Network: www.apprenticeships.org.uk/ambassadorsnetwork.aspx 
• Inspection Reports – Ofsted: www.ofsted.gov.uk/inspection-reports/find-inspection-report 
Frameworks offered by Pathway Group 
Pathway Group will offer the following apprenticeships: 
• Business Admin 
• Customer Service 
• Warehousing  Storage 
• Retail 
• Youth Work 
• Health  Social Care 
• Child Care 
• Team Leading 
• Playwork 
• Social Media/Digital Marketing 
• Sports and Fitness 
• Construction 
• IT 
16 
Apprenticeships 
Apprenticeships are a proven way of training employees, designed to help people to get 
the skills, knowledge and qualifications that employers want. They combine work and 
practical study so that people learn while doing a job. They are developed by employers 
and training providers who know their sector well. 
Good apprenticeships improve the performance of your organisation by directly assessing 
skills gaps and then addressing them through on the job training.
Other Useful Sources of Information: 
What employers say about apprenticeships? 
• Apprenticeships deliver skilled workers who are more effective in their work 
• Apprenticeships provide lower staff turnover 
• Apprenticeships helps fill vacancies more quickly 
• Apprenticeships lead to a more motivated workforce 
• Training apprenticeships is more cost-effective than hiring skilled staff 
• Apprenticeships make a valuable contribution to the business during their 
training period and add value from day one 
The value of apprenticeships 
• The costs of Apprenticeship training is recouped relatively quickly 
• Recruiting from the external labour market is seen as more expensive because of 
17 
recruitment and induction costs 
• Supply in the external labour market is limited 
• Apprentices provide a pool of skilled people to select them for future promotion 
• Apprentices are seen as loyal, more likely to stay with the company and steeped 
in company values 
• Apprentices bring new ideas into organisations 
For more information about our services please call: 
0121 707 0550 / 0800 955 0870 or e-mail: info@pathwaygroup.co.uk
18 
Notes 
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Pathway College 
putting you rst 
Pathway Group 
putting you rst 
Pathway Group 
Fairgate house, 205 Kings Road, Tyseley, Birmingham B11 2AA 
Tel: 0800 955 0870 / 0121 707 0550 
Email: info@pathwaygroup.co.uk 
Web: www.pathwaygroup.co.uk

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Employer Induction Pack- Employer documentation for apprenticeship provision

  • 1. Pathway Group putting you rst Employer Induction Pack 2014 Pathway College putting you rst have the are o
  • 2. Employer Induction Pack 1 Introduction Thank you for including apprenticeships as part of your organisation’s human resources plan. By offering apprenticeships you are continuing a long and valuable tradition where each generation helps to train the next. We hope that you will realise the benefits that apprenticeships bring to your organisation. Apprenticeships – Good for our Business We have created a pack with some useful information for employers with a brief introduction to apprenticeship programmes. The pack contains all the essential information you need, together with references to websites and documents that provide more detail. We have included the key forms that we will need to complete on your behalf for your information in the appendices. We hope that you find the pack useful and we would welcome your feedback on how we can improve it.
  • 3. TABLE OF CONTENTS Working with Pathway Group 3 Why Apprenticeships? 3 What is an Apprenticeship? 4 What else do I need to know? 5 How do I get an apprentice for my organisation? 6 Who will be involved? 7 Summary of How an Apprenticeship is Delivered 8 Teaching and Assessment and the Individual Learning Plan (ILP) 9 Health, Safety and Welfare 10 Maintaining Standards 11 It’s Time to Celebrate 11 Further Information 12 Frequently Asked Questions (FAQs) 13 Useful Sources of Information 16 Notes 18 2
  • 4. Working with Pathway Group Thank you for choosing to develop your staff with Pathway Group. Pathway Group is committed to helping you train your existing and new staff as effectively as possible. We are committed to treating you fairly, using government funding to benefit your staff. Why Apprenticeships? 3 Apprenticeships can help your organisation by offering an opportunity to employ and train fresh new talent or by developing your existing staff. UK businesses consider skills shortages and recruitment difficulties a bigger threat to their organisation than soaring oil prices and declining consumer spending, and more than a quarter rate this form of vocational training higher than any other qualification. In this regard the voluntary sector is no different, we need skilled and talented individuals to achieve our mission and apprenticeships can help us to provide these. Apprenticeships ensure that the workforce has the right mix of practical skills and qualifications that an organisation needs now and in the future. The mixture of on the job and off the job learning within apprenticeships ensures apprentices learn the skills that work best for you. Over 130,000 employers offer apprentice places because they understand the benefits that apprentices bring to their business. Increased performance, improved service delivery and a committed and competent workforce. A well designed apprenticeship programme will improve your organisations performance, fill your skills gap and provide added motivation for your workforce.
  • 5. What is an Apprenticeship? 4 An apprenticeship is a work-based learning programme that combines teaching off the job with learning and practice in the workplace. It allows the apprentice to acquire and apply the skills and knowledge you require in your organisation. Apprentice-ships normally last between twelve and twenty-four months and we offer two levels: Apprenticeships – Intermediate Equivalent to five GCSE grades A-C : An Intermediate enables new and existing employees to obtain skills at NVQ Level 2 standards. The apprentice is employed by you, and the training programme usually lasts for approximately twelve to eighteen months although progress can be made more quickly. Successful apprentices can progress on to: Advanced Apprenticeships – Equivalent to two A-Level grades A-C : An Advanced Apprenticeship develops the learner’s skills at NVQ level 3 standards as potential supervisors, skilled youth workers and managers. Again, the apprentice is employed by the company but the training programme usually lasts for about eighteen to twenty-four months but some advanced apprentices complete more quickly, particu-larly if a Level 2 Apprenticeship has been taken previously. Successful apprentices can progress on to: Higher Apprenticeships - Equivalent to NVQ level 4 or in some cases a foundation degree: A Higher Apprenticeship teaches an appren-tice specialised skills and helps them to become a highly skilled apprentice. From this qualification apprentices can progress to higher education including university degrees. Both apprenticeships are made up of industry specified components known collectively as the ‘Framework’, all components are essential to achieve full completion: • ‘Competence Based Learning’ provides practical skills in specific occupational areas • ‘Technical Certificates’ are vocationally related qualifications that provide the underpinning knowledge required • ‘Functional Skills Qualifications’ are transferable work related skills like IT and communication, application of number, problem solving, teamwork and improving learning and performance • General Employment Rights and Responsibilities • Personal Thinking and Learning Skills. There may also be optional units, designed to suit the differing requirements of individual organisations
  • 6. What else do I need to know? 5 Annual Leave Apprentices are entitled to a minimum of four weeks paid annual leave (not including Bank Holidays). This entitlement begins after they have been employed for thirteen weeks. Disciplinary and grievance procedure and sickness arrangements Apprentices are subject to the same arrangements as other employees. They should be made aware of the disciplinary procedure that operates in your workplace and the procedures to be followed in the event of sickness. Induction Pathway Group will run an induction with the apprentice that explains many aspects of their apprenticeship, and you will need to cover specific details that relate to their place of work. At the very least, induction should cover the following: • The organisation, its history, objectives and organisational structure • A tour of the premises and introduction to key people, staff, volunteers and service users as appropriate • Confirmation of the terms and conditions of employment, company rules and procedures • Health, safety and welfare (see later for more detail on health, safety and welfare) Apprenticeships are relevant to both new and existing employees so just like all of your exising staff, most of your existing employment conditions will automatically apply, including a written contract of employment that sets out an apprentice’s terms and conditions of employ-ment and training. It is important to remember that an apprentice is an employee who should receive the same information and treatment as any other existing or new employee. Apprentices need to be part of your organisation’s human resource strategy. Job Title and Description The apprentice must be assigned a job title and given a job description. This should also include a description of their duties, start date, details of the probationary period and the duration of the contract of employment if it is fixed term. Many employers treat the apprenticeship as discrete employment with a fixed term. Once completed they would then issue a new permanent contract of employment to the now qualified ex-apprentice. Hours of Work The employer is entitled to set the hours of work. Apprentices are subject to the Working Time Regulations and as such should work no more than forty hours per week (under 18s) and forty-eight hours (over 18s). These hours of work include any off the job training they need to attend, Apprentices can work the working patterns of the qualified workforce. Salary Apprentices aged sixteen to eighteen must be paid no less than the national minimum apprenticeship wage. In 2014 this is £2.73 per hour. Incremental rises based on progress through the apprenticeship and work experience are widely used by employers. This is very effective as a motivator or a form of recognition. Apprentices aged 19+ can be paid no less than the minimum apprentice wage of £2.73 per hour for the first year of their apprenticeship and are then paid no less than the National Minimum Wage.
  • 7. How do I get an apprentice for 6 my organisation? You may choose to introduce apprenticeships to your existing workforce as a way of developing your staff or introduce new apprentices into your organisation. Existing employees as apprentices You can identify any existing employee as an apprentice, subject to their eligibility. We will come and meet you to introduce the programme and discuss the individual’s job role, the sorts of apprenticeships available and advise if your employee is eligible for funding. Taking on a new apprentice If you would like to take on an Apprentice please call us on: 0121 707 0550 / 0800 955 0870 or e-mail: info@pathwaygroup.co.uk and a member of our team will get in touch to progress your enquiry.
  • 8. Who will be involved? 7 Most importantly, an apprentice! In addition to their employment commitments the apprentice also has a range of commitments to their training programme, these include: • Agree a Learning Plan with all parties who are involved • Attending meetings with trainers, assessors and verifiers required • Attending off-the-job training where required • Providing evidence of competence • Developing a collection of evidence – a portfolio – throughout the period of the apprenticeship One or more skilled employees Your staff team will help to support the apprentice by introducing them to new tasks/areas of their job role and providing training, supervision and encouragement throughout the programme. A Designated Mentor – Who you’ll identify It is important that the apprentice has a single point of contact. They can give them support and answer their queries. This could be you or another member of your staff team. Whoever you choose needs to have an empathy with young people and learning. The Learning Provider – Pathway We also have a vital role to play to ensure the success of the apprenticeship. We are responsible for: • Assigning an industry qualified tutor and en suring the apprenticeship meets the requirements of the awarding body through Internal and External Verification • Planning the learning • Reviewing progress • Assessing the apprentice • Claiming certificates The Tutor – We’ll provide this The Tutor will work with the apprentice and Designated Mentor to: • Develop the Learning Plan and Training Agreement • Deliver the programme, bringing together the various elements of an apprenticeship to produce a coherent, integrated programme • Monitor, support and guide all parties throughout the programme • Ensure standards are met for all aspects of the programme including health and safety and equal opportunities A Pastoral / Counselling Support Worker – We can provide sometime or you can provide your own While the others involved will focus on the training of the apprentice, it is important to remember that apprentices are often young people who are making the transition into working adults. It is helpful for them to have access to someone who they can talk to about other issues, which may be personal issues that they don’t want to share with work colleagues. Evidence shows that this can make a real difference and help to keep an apprentice on track. This could be someone with HR skills or could be an ex-apprentice. Your role as the employer In addition to the above you or your staff will need to: • Highlight opportunities for the apprentice to learn skills and demonstrate competence • Meet with Trainers, Tutors, Verifiers and the apprentice to review progress (see delivery model and review cycle) • Witness apprentice performance and authenticating evidence • Release the apprentice for any on/off-the-job training in line with the agreed ‘Individual Learning Plan’ • Support and encourage the apprentice and reward achievement
  • 9. 8 Summary of How an Apprenticeship is Delivered The Forms As the government funds apprenticeships, there is a need to record them for funding and monitoring purposes. We will manage this for you but the key documents are: • Individual Learning Record (ILR) • Initial Assessment • Individual Learning Plan • Record of Reviews – At least every twelve weeks but more often if possible these forms will be provided by us Initial Assessment The recruitment process will have confirmed your apprentice’s suitability for the apprenticeship. The Initial Assessment will establish what skills and knowledge the apprentice has already, and most importantly, can prove they have. The tutor will work with the apprentice and you to identify: • Areas where the apprentice has existing qualifications, or other evidence, that proves existing knowledge and or competence • Areas where the apprentice has competence or knowledge but has no proof, so testing is required to prove this • Areas where the apprentice is not competent or knowledgeable and where further training will be required The results of the initial assessment will be shared with the apprentice and you to create their Individual Learning Plan.
  • 10. Teaching and Assessment and the Individual Learning Plan (ILP) 9 This is the key to the successful delivery of the apprenticeship through the planning and delivery of the teaching and learning. Apprenticeships are achieved by demonstrating competence and knowledge and very few of those recruited to apprenticeships can demonstrate these attributes without further learning and practice. Each of your apprentices will have a different range of existing skills and knowledge and therefore each will need different teaching and learning to fill the gaps between their current position and achieving their full apprenticeship. Each apprentice, if they are to succeed, needs a learning plan which takes into account a number of factors. These include: • The existing skills of your apprentice • Your operational requirements • The requirements of the apprenticeship • The style and rate of learning of your apprentice The learning plan will be reviewed and changed to suit the needs of your apprentice during a programme of visits. Summary – Ongoing Review Cycle Frequent and regular review of your apprentice’s progress is an essential part of their learning. Apprentices learn most skills in the work based environment and it is important that there is time to reflect on what they have learned and identify what still remains to be learned. The review will take place between the apprentice, tutor and the designated mentor and will be arranged at regular intervals. We will work with you to ensure all contractual paperwork is completed so you don’t have to worry about it.
  • 11. Health, Safety and Welfare 10 We are all committed to a healthy and safe learning environment. Apprentices, just like all your employees, are entitled to learn and work in a safe, healthy and supportive environment. As the apprentice will be funded by the government we also have a duty of care over them. We will therefore work with you to ensure: • That the apprentice’s workplace meets health and safety standards through the completion of a site checklist • That health and safety forms part of the induction. Apprentices may be asked to complete documentation to record this and show knowledge • Apprentices are encouraged to develop a positive attitude to health and safety • All learners receive the necessary personal protective equipment as required by the job being undertaken and are trained in its use • That you are aware of all the requirements of accident reporting The following link may be used to access information on Health and Safety: http://www.pathwaygroup.co.uk/go_files/misc_images/805 899-sfa_be_safe_workbook_-_interactive_2011.pdf Conduct An apprentice is a member of your workforce and is subject to your normal disciplinary policies and procedures. It is very important that apprentices are encouraged to develop good practices right from the start. We hope that this will mean that there is no need for disciplinary action but if there is, please keep us up to date with what is happening. We promise to keep you updated about your apprentice’s performance as well. a development strategy including s
  • 12. Maintaining Standards Apprenticeships rely on existing skil led men and women passing on skills and confirming whether an apprentice is competent or not. You and your staff will know when your apprentice has learned a skill and can perform under normal working conditions. The first step in quality is therefore you. All work-based learning and training is also subject to internal and external inspection to ensure consistency across the country. From time to time, the views of the learner and employer/placement provider will be sought. This may be through a questionnaire or a visit from an external inspector from the awarding body or Ofsted. This is an excellent opportunity for you to showcase how good your apprenticeship programme is. It’s Time to Celebrate! We want to celebrate the progress of your apprentices together so it’s beneficial to recognise apprenticeship achievement internally within your organisation. Some companies use newsletters or notice boards to celebrate achievement of units of the apprenticeship throughout the programme. You will be surprised how much this means to the apprentice and the people who have supported them to learn. When your apprentice achieves their full apprenticeship, you could make a real splash. You could run an ‘awards ceremony’ within your organisation without too much cost. An apprentice’s story can make a good local media story – helping to raise your organisation’s profile in your local community. Once you have an established apprenticeship programme, you could add prestige by entering into regional apprenticeship awards. As a regional winner you could enjoy: • Regional Employer of the Year award status in the given company size category • Possible recognition for your hard work through regional media activity • A winner’s endorsement mark to demonstrate your achievement As a national winner you could enjoy: • National Employer of the Year status in your company size category • The business kudos associated with winning an important national award • Possible coverage in the national media including the possibility of appearances on radio and television • Potential for further recognition as a national ‘role model’ for other organisations • Attendance at an ‘Oscar-style’ celebratory awards ceremony For more information and a list of questions and answers please visit: www.apprenticeships.org.uk/Awards.aspx 11
  • 13. Further Information If you need more information please ask your Pathway Group account manager. They will be able to answer most of your questions about apprenticeships. For more information please visit: www.pathwaygroup.co.uk/apprenticeships or www.apprenticeshiprecruitment .co.uk Or call: 0121 707 0550 / 0800 955 0870 Or e-mail: info@pathwaygroup.co.uk 12
  • 14. Frequently Asked Questions (FAQs) Is there an upper age limit for apprenticeships? No. Provided they do not have a degree qualification, anyone over 16 is eligible. What evidence is there that hiring an apprentice is good for my organisation? The Learning and Skills Council surveyed businesses throughout the UK on the benefits of hiring an apprentice (Populus, January 2009). Of those surveyed: • 81% said that employing apprentices generated higher overall productivity for 13 their company • 66% said that their apprenticeship programme made them more competitive in their industry • 92% said that their apprenticeship programme motivated staff better and increased job satisfaction • 74% said that apprentices tended to be more loyal, remaining at their company longer than non apprentices My organisation is struggling to make ends meet in the recession. How will taking on an apprentice help my business manage through it? Even in difficult times like these, apprenticeships are a vital way of improving the skills of staff and generating a committed and valuable workforce. When times are tough, competition is even tougher. That’s when a well-trained, extra pair of hands could make a real difference to your chances of success. Apprentices can also make you ready for when things improve. By offering a flexible resource which can help you grow, apprentices can give you a competitive advantage to exploit new opportunities. Do I receive any financial incentives to take on an apprentice? From time to time there are government incentives to employers who take on apprentices. Contact Pathway Group for currently available funds. The apprentice training costs are subsidised in full for 16 to 18 year olds, or in part for those aged 19+ by the National Apprenticeship Service.
  • 15. Frequently Asked Questions Continued Is there a limit to the number of apprentices that an employer can take on? No, organisations can take on as many as they need – and often in more than one framework. The employer will be responsible for giving the apprentice an induction into their role as they provide on-the-job training. Many successful organisations aim for a ratio of 5% of apprentices in their workforce. Do apprentices pay tax and national insurance? Like all employees aged over 16, apprentices must pay tax and national insurance on their income. Does my apprentice have to work full-time? No. However, they must work an average of 16 hours or more per week. Can existing employees be apprentices? Yes Do apprentices have additional employment rights over other employees? No, their rights are the same as other employees. What do I do if my apprentice doesn’t turn up for work? Contact them to find out why or contact us and we will find out why. Can I dismiss an apprentice? Yes, but we hope you won’t have to! If you do reach the point where dismissal is a possibility you would need to use your disciplinary procedure just the same as for other employees. And don’t forget we can help – let us know as soon as anything starts to go wrong. Do all my staff have to have CRB checks? In general, no. If the apprentice is younger than 18 and your staff regularly work one to one with them you may want to introduce a CRB check. If in doubt, ask us for advice. 14
  • 16. Frequently Asked Questions Continued Are there lots of things that apprentices can’t do because of health and safety restrictions? In general no, although there are age restrictions on some machinery. Again, we are happy to advise. What is the one piece of information I most need to manage my apprentices? It’s the phone number of your apprentice’s Tutor – Contact them whenever you need help, advice or guidance. Can I add other qualifications into an apprenticeship? Yes, the framework provides the minimum to be achieved. You can include anything else you wish. How long should an apprenticeship last? This varies with the sector and the individuals previous experience. Most apprenticeships will take between 1 and 3 years to complete. Very few apprenticeships that are of good quality can be delivered in less than a year. 15
  • 17. Other Useful Sources of Information: • Pathway Group Useful Links: http://pathwaygroup.co.uk/Useful-Links-23-c.html • National Apprenticeship Service: www.apprenticeships.org.uk • Apprentices Ambassadors Network: www.apprenticeships.org.uk/ambassadorsnetwork.aspx • Inspection Reports – Ofsted: www.ofsted.gov.uk/inspection-reports/find-inspection-report Frameworks offered by Pathway Group Pathway Group will offer the following apprenticeships: • Business Admin • Customer Service • Warehousing Storage • Retail • Youth Work • Health Social Care • Child Care • Team Leading • Playwork • Social Media/Digital Marketing • Sports and Fitness • Construction • IT 16 Apprenticeships Apprenticeships are a proven way of training employees, designed to help people to get the skills, knowledge and qualifications that employers want. They combine work and practical study so that people learn while doing a job. They are developed by employers and training providers who know their sector well. Good apprenticeships improve the performance of your organisation by directly assessing skills gaps and then addressing them through on the job training.
  • 18. Other Useful Sources of Information: What employers say about apprenticeships? • Apprenticeships deliver skilled workers who are more effective in their work • Apprenticeships provide lower staff turnover • Apprenticeships helps fill vacancies more quickly • Apprenticeships lead to a more motivated workforce • Training apprenticeships is more cost-effective than hiring skilled staff • Apprenticeships make a valuable contribution to the business during their training period and add value from day one The value of apprenticeships • The costs of Apprenticeship training is recouped relatively quickly • Recruiting from the external labour market is seen as more expensive because of 17 recruitment and induction costs • Supply in the external labour market is limited • Apprentices provide a pool of skilled people to select them for future promotion • Apprentices are seen as loyal, more likely to stay with the company and steeped in company values • Apprentices bring new ideas into organisations For more information about our services please call: 0121 707 0550 / 0800 955 0870 or e-mail: info@pathwaygroup.co.uk
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  • 20. Pathway College putting you rst Pathway Group putting you rst Pathway Group Fairgate house, 205 Kings Road, Tyseley, Birmingham B11 2AA Tel: 0800 955 0870 / 0121 707 0550 Email: info@pathwaygroup.co.uk Web: www.pathwaygroup.co.uk