This document discusses tools and techniques for case managers, including gathering information to create a well-structured social dossier. It describes compiling a dossier that includes information on the client's social network and community resources, as well as a shared social project and assessment of the client's personal and social resources. A map of social resources is also discussed to identify available services and cooperation agreements.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
This document provides an overview of case management training. It defines case management as assisting people in need through a coordinated planning process that combines various social services. The goals of case management are to ensure continuity of care, address all client needs over time, help clients access services, and coordinate service providers. Benefits include a needs-led approach, clear responsibilities, empowering clients, and integrated services. Key aspects of case management include assessing client needs, creating individualized service plans, implementing and monitoring plans, and evaluating outcomes. The document discusses different case management models and the ethics of case managers in advocating for clients.
Incorporating Social Cohesion into Transition and Development Programme-Check...Munas Kalden
The document provides a checklist for incorporating social cohesion into development programs. It outlines four key components: 1) Good governance and social cohesion, 2) Peacebuilding and social cohesion, 3) Conflict transformation skills, and 4) Local economic development and social cohesion. Each component includes aims and specific items to check that programs are building participation, transparency, equality, responsiveness, and networking among community groups to promote social transformation and peacebuilding.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
The document discusses the institutional context needed for effective case management. It states that case management works best where there are existing agreements between social services and other institutions like health, education, and non-profits that the case manager can utilize. A local social plan created by municipalities can outline goals, priorities, and coordination of services to provide the "building blocks" case managers need. The document also emphasizes that case management is most effective when supported by organizational structures that provide oversight of budgets, resources, and outcomes.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
This document provides an overview of community networks and case management. It discusses how communities can be defined based on shared history, relationships, and resources. It also outlines the key dimensions that make up a community's culture, including technological, economic, political, institutional, aesthetic, and conceptual dimensions. The document explains how case management uses a proactive, community-based approach to develop formal and informal support networks to help individuals in need. These networks include services, volunteers, social relationships, and can be mapped to understand available resources and gaps.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
The document discusses monitoring and evaluating social projects. It defines monitoring as focusing on proper implementation, while evaluation determines if the intended outcomes were achieved. A 3-part framework is provided for evaluating outcomes at the short, medium, and long term levels across changes in knowledge, attitudes, behaviors, and quality of life. The evaluation also considers appropriateness across dimensions like effectiveness, relevance, accessibility, acceptability, timeliness, transparency, and sustainability. Criteria are outlined for assessing each dimension.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
This document discusses case management training and welcoming social cases. It provides guidance on collecting basic information at the front office, determining priority and making referrals. The key points are:
1) The front office should collect basic information, provide referrals to appropriate units, and arrange appointments with specialists like case managers or for benefits.
2) Staff at the front office must separate their front office role from other duties like case management to maintain clear roles.
3) Referrals are made based on whether the client has an information need, administrative need, or social need requiring a case manager appointment.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
This document provides an overview of case management training and processes. It discusses:
1. The general flow of the case management methodology involving guiding a coping network through steps to address a social need situation.
2. An example case of a family (Judith's) seeking help for their daughter's behavioral issues. The case manager works to widen the coping network to include informal and formal support members.
3. How a well-developed local social plan can benefit case management work by facilitating collaboration between social services, schools, healthcare services, and community organizations.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
This document provides an overview of case management training. It defines case management as assisting people in need through a coordinated planning process that combines various social services. The goals of case management are to ensure continuity of care, address all client needs over time, help clients access services, and coordinate service providers. Benefits include a needs-led approach, clear responsibilities, empowering clients, and integrated services. Key aspects of case management include assessing client needs, creating individualized service plans, implementing and monitoring plans, and evaluating outcomes. The document discusses different case management models and the ethics of case managers in advocating for clients.
Incorporating Social Cohesion into Transition and Development Programme-Check...Munas Kalden
The document provides a checklist for incorporating social cohesion into development programs. It outlines four key components: 1) Good governance and social cohesion, 2) Peacebuilding and social cohesion, 3) Conflict transformation skills, and 4) Local economic development and social cohesion. Each component includes aims and specific items to check that programs are building participation, transparency, equality, responsiveness, and networking among community groups to promote social transformation and peacebuilding.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
The document discusses the institutional context needed for effective case management. It states that case management works best where there are existing agreements between social services and other institutions like health, education, and non-profits that the case manager can utilize. A local social plan created by municipalities can outline goals, priorities, and coordination of services to provide the "building blocks" case managers need. The document also emphasizes that case management is most effective when supported by organizational structures that provide oversight of budgets, resources, and outcomes.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
This document provides an overview of community networks and case management. It discusses how communities can be defined based on shared history, relationships, and resources. It also outlines the key dimensions that make up a community's culture, including technological, economic, political, institutional, aesthetic, and conceptual dimensions. The document explains how case management uses a proactive, community-based approach to develop formal and informal support networks to help individuals in need. These networks include services, volunteers, social relationships, and can be mapped to understand available resources and gaps.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
The document discusses monitoring and evaluating social projects. It defines monitoring as focusing on proper implementation, while evaluation determines if the intended outcomes were achieved. A 3-part framework is provided for evaluating outcomes at the short, medium, and long term levels across changes in knowledge, attitudes, behaviors, and quality of life. The evaluation also considers appropriateness across dimensions like effectiveness, relevance, accessibility, acceptability, timeliness, transparency, and sustainability. Criteria are outlined for assessing each dimension.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
This document discusses case management training and welcoming social cases. It provides guidance on collecting basic information at the front office, determining priority and making referrals. The key points are:
1) The front office should collect basic information, provide referrals to appropriate units, and arrange appointments with specialists like case managers or for benefits.
2) Staff at the front office must separate their front office role from other duties like case management to maintain clear roles.
3) Referrals are made based on whether the client has an information need, administrative need, or social need requiring a case manager appointment.
Integrated Social Services: Reaching the Most Vulnerable. Training package fo...esahakyan
This document provides an overview of case management training and processes. It discusses:
1. The general flow of the case management methodology involving guiding a coping network through steps to address a social need situation.
2. An example case of a family (Judith's) seeking help for their daughter's behavioral issues. The case manager works to widen the coping network to include informal and formal support members.
3. How a well-developed local social plan can benefit case management work by facilitating collaboration between social services, schools, healthcare services, and community organizations.
Unit 207 Understand Person Centred Approaches EssaysMichelle Love
Person-centred care is an approach that involves treating individuals with dignity and respect and focusing on their values, needs and preferences. It aims to include the individual and their family in decisions about care and support. Person-centred care considers the whole person - their physical, social, emotional and cultural needs - and supports their autonomy, independence and right to make choices. It emphasizes seeing the individual as an equal partner in planning and monitoring their care.
This weekly learning plan from Cotta National High School covers community engagement, solidarity and citizenship. The objectives are for students to recognize the value of undertaking community action modalities. Over four days, students will recall the functions and types of communities, share past experiences with community actions, and analyze the key ingredients of successful community actions. These include having a common context, shared experiences, understanding of issues, analysis, standards, and agreement on actions. Students will also learn the general phases of community organization: issue identification, mobilizing the community, organizing the work, and providing education to members. The plan aims to teach students how to effectively facilitate community dynamics and address peoples' concerns to undertake collaborative actions.
Methodology for the evaluation/assessment of competencesEUDA_ERA
Methodology taken from KeyRoma project in order to Develop Key Competences in Social Skills for Roma Women to increase their participation in the service sector
DIASS UNIT II, LESSON 4_SETTINGS, PROCESSES, METHODS, AND TOOLS IN SOCIAL WOR...JovyTolentino
The document discusses settings, processes, methods, and tools in social work. It describes seven common settings for social work including hospitals, community projects, probation services, family support, mental health care, disability services, and fostering/adoption. The social work process is presented as a sequence of actions including assessment, planning, implementation, and evaluation. Six methods are outlined: social casework, social group work, community organization, administration, social action, and research. Finally, tools for social workers are discussed like ethics, professionalism, networking, continuing education, licensure, and supervision.
The document discusses the concept of corporate social responsibility and provides an example of an ITC group project report on CSR.
It defines social responsibility as the obligations of individuals and businesses to consider the welfare of society in their actions and decisions. Businesses operate within society and depend on societal resources, creating a duty to contribute to social welfare.
The project report was submitted by a student to fulfill the requirements of an MMS degree at SAS Institute of Management Studies. It examines CSR concepts and initiatives of the ITC group of companies in India.
Evaluation Proposal Outline1. Abstract 2. Table of Contents .docxturveycharlyn
The document outlines an evaluation proposal for a program within the Maryland Department of Human Services Child Protective Services division. The proposal would evaluate the effectiveness of CPS in achieving its goals of protecting children from abuse and neglect. It would use an outcome evaluation research design involving quantitative data collection and analysis methods to assess the impact of CPS on variables like reducing abuse rates. Key ethical considerations around working with vulnerable populations and addressing diversity would also be discussed. The proposal aims to provide implications for practice, policy, and further research on child welfare services.
Applying TQM in Social Projects -Children rights and youth participation as t...InterMedia Consulting
This document discusses applying principles of total quality management (TQM) and increasing youth participation in social projects. It provides definitions and examples of TQM, action research, and community capacity building. A key organization discussed is Eurochild, a European network that promotes children's rights and participation in policy decisions. The document examines Eurochild's efforts to gather youth input through surveys and consult children on policy strategies. It advocates applying TQM concepts like beneficiary participation, continuous quality evaluation, and action research to improve social projects and children's rights.
The slides will bring you to the knowledge of some of the existing models in case management and focusing on child protection, Orphaned and Vulnerable Children, Health Care and Family reunification
Sustainability Awareness and Expertise - December 2014Anthony Perrone
This document discusses structuring cognitive processes to address "wicked problems" like sustainability. It proposes that sustainability awareness and expertise, achieved through an integrated approach, can help address these complex issues. This approach includes influence modeling, sustainability assessments, decision analysis, data visualization, and social capital building. Rather than seeking single solutions, it aims to establish an adaptive, resilient state through ongoing learning and better - not right - decisions. Achieving sustainability awareness requires developing knowledge of current conditions and trends, understanding uncertainties, recognizing challenges, and reflecting on values to consistently apply them over time.
LECTURE 7 WORKING WITH COMMUNITIES AND ADMINISTRATION.pdfAMIT KUMAR
This document outlines the key steps in the community organization process according to Amit Kumar. The 16 steps are: 1) role searching, 2) enlisting people's participation, 3) developing a community profile, 4) needs assessment, 5) ordering/prioritizing needs, 6) problem analysis and redefinition, 7) formulating achievable objectives, 8) developing community confidence and willpower, 9) working out alternatives, 10) selecting an appropriate alternative, 11) working out a plan of action, 12) mobilizing resources, 13) implementing action, 14) evaluating action, 15) modification, and 16) developing cooperative attitudes.
2019 Triennial Analysis of Serious Case Reviews: Messages for Social Care Pro...Research in Practice
Summary of themes emerging from the 2019 Triennial Analysis of Serious Case Reviews 2014-17, presenting key messages for child and family social care.
The presentation includes links to related Research in Practice resources which will be useful for learning and development activities based on the findings of this report.
5th International Disaster and Risk Conference IDRC 2014 Integrative Risk Management - The role of science, technology & practice 24-28 August 2014 in Davos, Switzerland
This document provides an overview of social work as a profession, including its definition, objectives, knowledge base, functions, and methods. It discusses that social work aims to help individuals, groups, and communities through scientific and humanitarian means. The key functions of social work are described as curative, correctional, preventive, and developmental - focusing on areas like health services, rehabilitation, social reform, education, and community development. The primary methods of social work are said to be social casework, social group work, and community organization, while secondary methods include social work research, administration, and social action. The document also defines social welfare and its objectives to create basic conditions for community members' growth, fulfillment, and ability to
Fundamentals of Business Management-Part-4.pptPratibha Jagtap
This document discusses social responsibility and trends in management. It provides definitions of responsibility and social responsibility. Social responsibility is defined as the duty to do what is best for society. The document outlines the different areas of social responsibility including responsibility towards employees, customers, creditors, suppliers and the community. It discusses Gandhi's philosophy of trusteeship where wealthy people act as trustees for society. Overall, the document covers the key concepts of social responsibility and how businesses should consider their impact on various stakeholders.
Chapter 4 ADVOCACY IN SOCIAL WORK Learning Objectives AWilheminaRossi174
Chapter 4: ADVOCACY IN SOCIAL WORK
Learning Objectives
After reading this chapter, you should be able to
1. Differentiate case advocacy and cause advocacy.
2. Summarize the ethical issues involved in advocacy.
3. Explain how advocacy is a signature aspect of social work practice.
4. Identify costs and benefits associated with advocacy.
5. Describe a cycle of advocacy.
6. List and describe four tenets of the dynamic advocacy model.
Nancy Advocates to Professionalize
Social Work in Her State
Nancy is a SSW-level social worker residing in a state that recognizes and provides licensure only
for MSW-level clinical social workers who have passed a national examination and completed at
least 2 years of supervised clinical experience. The license is what allows clinical social workers
to enter private practice with individuals and families, obtain reimbursement through insurance
companies and other third parties, and tap into public funding sources. In contrast, BSW and
nonclinical MSW social workers have been limited to obtaining state certifications in social work.
These certifications lack credibility with potential clients and funding sources.
In Nancy's state, human service organizations rarely require proof of certificat ion or of a
degree in social work for employment as a social worker in nonclinical settings. So by law,
just about anyone with at least a bachelor's degree can choose to be called a social worker.
People who have majored in psychology, sociology, criminal justice, history, and English routinely
obtain employment in human service and mental health agencies in her state. They often refer
to themselves as social workers, care managers, caseworkers, and intervention specialists. As
a result, the general public believes that the term social worker can be applied to nearly anyone
doing good for others.
Nancy worked hard for her BSW degree and wonders how nonprofessionals can effectively
do the work without the training she has received. It seems to her that the potential for doing
harm is high.
The important point here is that Nancy is thinking and acting as an advocate. To ensure that
clients receive quality services from competent social workers, Nancy works with her National
Association of Social Workers state chapter and local social work educators to promote
state legislation that will establish licensure and title protection for all social workers. As their
recommended changes in state laws are considered, social workers and some client groups
have also been talking with administrators of social work agencies about how important it is to
require that every "social worker" in a human service position have a social work degree and be
appropriately educated.
58 PART 1 Understanding Social Work
A Social workers can act as advocates for their clients by promoting legislation
that has a positive effect on the community.
T he element of social work that grea ...
Michael preston-shoot-enfield-adults-2014-11-21Claudia Megele
The document outlines key aspects of the Care Act 2014 and adult safeguarding implementation in three parts:
1. It summarizes repealed legislation and the Care Act's duties on local authorities to promote well-being and safeguarding.
2. It discusses the Care Act's requirements for local safeguarding adult boards including membership, functions like reviews, and information sharing.
3. It identifies challenges to implementation including multi-agency cooperation, resources, and learning from experience to continuously improve safeguarding practices.
ActionAid provides psychosocial support within a rights-based and community participation framework, with a focus on the most vulnerable groups. The core elements of psychosocial interventions implemented by ActionAid include helping people understand normal reactions to abnormal situations, empowering people through knowledge, increasing coping strategies to reduce trauma, developing problem solving skills, ensuring community connections, and strengthening community initiatives. However, the definition and approach to psychosocial support differs between ActionAid's country programs, with Sri Lanka and Maldives viewing it as more practical support while India integrates it within established mental health services.
ROLES, FUNCTION ,COMPETENCIES OF SOCIAL WORK.pptxJhieLai1
The document discusses the roles, functions, and competencies of social workers. It describes social workers as enablers who help clients find solutions, advocates, and teachers. Their main roles include case management, direct practice, and advocacy/policy building. Key functions involve consultancy, resource management, and education. Important competencies are critical thinking, relationship building, empowerment, effective communication, cultural competence, computer literacy, research, and time management. Overall, the document provides an overview of the important work performed by social workers.
EiE Guide Number 2_Planning and Implementing an EiE Response_FINAL.pdfBarikzaiMohammedAdil
This document provides guidance on planning, implementing, and monitoring education in emergencies (EiE) projects. It discusses the importance of understanding the context through a conflict analysis and needs assessment before designing the project. Key steps include developing a logical framework, selecting beneficiaries, and establishing an implementation team. The response should be phased and address barriers to access, quality, and child protection. Ongoing monitoring and evaluation is also emphasized to ensure the EiE project meets the needs.
Unit 207 Understand Person Centred Approaches EssaysMichelle Love
Person-centred care is an approach that involves treating individuals with dignity and respect and focusing on their values, needs and preferences. It aims to include the individual and their family in decisions about care and support. Person-centred care considers the whole person - their physical, social, emotional and cultural needs - and supports their autonomy, independence and right to make choices. It emphasizes seeing the individual as an equal partner in planning and monitoring their care.
This weekly learning plan from Cotta National High School covers community engagement, solidarity and citizenship. The objectives are for students to recognize the value of undertaking community action modalities. Over four days, students will recall the functions and types of communities, share past experiences with community actions, and analyze the key ingredients of successful community actions. These include having a common context, shared experiences, understanding of issues, analysis, standards, and agreement on actions. Students will also learn the general phases of community organization: issue identification, mobilizing the community, organizing the work, and providing education to members. The plan aims to teach students how to effectively facilitate community dynamics and address peoples' concerns to undertake collaborative actions.
Methodology for the evaluation/assessment of competencesEUDA_ERA
Methodology taken from KeyRoma project in order to Develop Key Competences in Social Skills for Roma Women to increase their participation in the service sector
DIASS UNIT II, LESSON 4_SETTINGS, PROCESSES, METHODS, AND TOOLS IN SOCIAL WOR...JovyTolentino
The document discusses settings, processes, methods, and tools in social work. It describes seven common settings for social work including hospitals, community projects, probation services, family support, mental health care, disability services, and fostering/adoption. The social work process is presented as a sequence of actions including assessment, planning, implementation, and evaluation. Six methods are outlined: social casework, social group work, community organization, administration, social action, and research. Finally, tools for social workers are discussed like ethics, professionalism, networking, continuing education, licensure, and supervision.
The document discusses the concept of corporate social responsibility and provides an example of an ITC group project report on CSR.
It defines social responsibility as the obligations of individuals and businesses to consider the welfare of society in their actions and decisions. Businesses operate within society and depend on societal resources, creating a duty to contribute to social welfare.
The project report was submitted by a student to fulfill the requirements of an MMS degree at SAS Institute of Management Studies. It examines CSR concepts and initiatives of the ITC group of companies in India.
Evaluation Proposal Outline1. Abstract 2. Table of Contents .docxturveycharlyn
The document outlines an evaluation proposal for a program within the Maryland Department of Human Services Child Protective Services division. The proposal would evaluate the effectiveness of CPS in achieving its goals of protecting children from abuse and neglect. It would use an outcome evaluation research design involving quantitative data collection and analysis methods to assess the impact of CPS on variables like reducing abuse rates. Key ethical considerations around working with vulnerable populations and addressing diversity would also be discussed. The proposal aims to provide implications for practice, policy, and further research on child welfare services.
Applying TQM in Social Projects -Children rights and youth participation as t...InterMedia Consulting
This document discusses applying principles of total quality management (TQM) and increasing youth participation in social projects. It provides definitions and examples of TQM, action research, and community capacity building. A key organization discussed is Eurochild, a European network that promotes children's rights and participation in policy decisions. The document examines Eurochild's efforts to gather youth input through surveys and consult children on policy strategies. It advocates applying TQM concepts like beneficiary participation, continuous quality evaluation, and action research to improve social projects and children's rights.
The slides will bring you to the knowledge of some of the existing models in case management and focusing on child protection, Orphaned and Vulnerable Children, Health Care and Family reunification
Sustainability Awareness and Expertise - December 2014Anthony Perrone
This document discusses structuring cognitive processes to address "wicked problems" like sustainability. It proposes that sustainability awareness and expertise, achieved through an integrated approach, can help address these complex issues. This approach includes influence modeling, sustainability assessments, decision analysis, data visualization, and social capital building. Rather than seeking single solutions, it aims to establish an adaptive, resilient state through ongoing learning and better - not right - decisions. Achieving sustainability awareness requires developing knowledge of current conditions and trends, understanding uncertainties, recognizing challenges, and reflecting on values to consistently apply them over time.
LECTURE 7 WORKING WITH COMMUNITIES AND ADMINISTRATION.pdfAMIT KUMAR
This document outlines the key steps in the community organization process according to Amit Kumar. The 16 steps are: 1) role searching, 2) enlisting people's participation, 3) developing a community profile, 4) needs assessment, 5) ordering/prioritizing needs, 6) problem analysis and redefinition, 7) formulating achievable objectives, 8) developing community confidence and willpower, 9) working out alternatives, 10) selecting an appropriate alternative, 11) working out a plan of action, 12) mobilizing resources, 13) implementing action, 14) evaluating action, 15) modification, and 16) developing cooperative attitudes.
2019 Triennial Analysis of Serious Case Reviews: Messages for Social Care Pro...Research in Practice
Summary of themes emerging from the 2019 Triennial Analysis of Serious Case Reviews 2014-17, presenting key messages for child and family social care.
The presentation includes links to related Research in Practice resources which will be useful for learning and development activities based on the findings of this report.
5th International Disaster and Risk Conference IDRC 2014 Integrative Risk Management - The role of science, technology & practice 24-28 August 2014 in Davos, Switzerland
This document provides an overview of social work as a profession, including its definition, objectives, knowledge base, functions, and methods. It discusses that social work aims to help individuals, groups, and communities through scientific and humanitarian means. The key functions of social work are described as curative, correctional, preventive, and developmental - focusing on areas like health services, rehabilitation, social reform, education, and community development. The primary methods of social work are said to be social casework, social group work, and community organization, while secondary methods include social work research, administration, and social action. The document also defines social welfare and its objectives to create basic conditions for community members' growth, fulfillment, and ability to
Fundamentals of Business Management-Part-4.pptPratibha Jagtap
This document discusses social responsibility and trends in management. It provides definitions of responsibility and social responsibility. Social responsibility is defined as the duty to do what is best for society. The document outlines the different areas of social responsibility including responsibility towards employees, customers, creditors, suppliers and the community. It discusses Gandhi's philosophy of trusteeship where wealthy people act as trustees for society. Overall, the document covers the key concepts of social responsibility and how businesses should consider their impact on various stakeholders.
Chapter 4 ADVOCACY IN SOCIAL WORK Learning Objectives AWilheminaRossi174
Chapter 4: ADVOCACY IN SOCIAL WORK
Learning Objectives
After reading this chapter, you should be able to
1. Differentiate case advocacy and cause advocacy.
2. Summarize the ethical issues involved in advocacy.
3. Explain how advocacy is a signature aspect of social work practice.
4. Identify costs and benefits associated with advocacy.
5. Describe a cycle of advocacy.
6. List and describe four tenets of the dynamic advocacy model.
Nancy Advocates to Professionalize
Social Work in Her State
Nancy is a SSW-level social worker residing in a state that recognizes and provides licensure only
for MSW-level clinical social workers who have passed a national examination and completed at
least 2 years of supervised clinical experience. The license is what allows clinical social workers
to enter private practice with individuals and families, obtain reimbursement through insurance
companies and other third parties, and tap into public funding sources. In contrast, BSW and
nonclinical MSW social workers have been limited to obtaining state certifications in social work.
These certifications lack credibility with potential clients and funding sources.
In Nancy's state, human service organizations rarely require proof of certificat ion or of a
degree in social work for employment as a social worker in nonclinical settings. So by law,
just about anyone with at least a bachelor's degree can choose to be called a social worker.
People who have majored in psychology, sociology, criminal justice, history, and English routinely
obtain employment in human service and mental health agencies in her state. They often refer
to themselves as social workers, care managers, caseworkers, and intervention specialists. As
a result, the general public believes that the term social worker can be applied to nearly anyone
doing good for others.
Nancy worked hard for her BSW degree and wonders how nonprofessionals can effectively
do the work without the training she has received. It seems to her that the potential for doing
harm is high.
The important point here is that Nancy is thinking and acting as an advocate. To ensure that
clients receive quality services from competent social workers, Nancy works with her National
Association of Social Workers state chapter and local social work educators to promote
state legislation that will establish licensure and title protection for all social workers. As their
recommended changes in state laws are considered, social workers and some client groups
have also been talking with administrators of social work agencies about how important it is to
require that every "social worker" in a human service position have a social work degree and be
appropriately educated.
58 PART 1 Understanding Social Work
A Social workers can act as advocates for their clients by promoting legislation
that has a positive effect on the community.
T he element of social work that grea ...
Michael preston-shoot-enfield-adults-2014-11-21Claudia Megele
The document outlines key aspects of the Care Act 2014 and adult safeguarding implementation in three parts:
1. It summarizes repealed legislation and the Care Act's duties on local authorities to promote well-being and safeguarding.
2. It discusses the Care Act's requirements for local safeguarding adult boards including membership, functions like reviews, and information sharing.
3. It identifies challenges to implementation including multi-agency cooperation, resources, and learning from experience to continuously improve safeguarding practices.
ActionAid provides psychosocial support within a rights-based and community participation framework, with a focus on the most vulnerable groups. The core elements of psychosocial interventions implemented by ActionAid include helping people understand normal reactions to abnormal situations, empowering people through knowledge, increasing coping strategies to reduce trauma, developing problem solving skills, ensuring community connections, and strengthening community initiatives. However, the definition and approach to psychosocial support differs between ActionAid's country programs, with Sri Lanka and Maldives viewing it as more practical support while India integrates it within established mental health services.
ROLES, FUNCTION ,COMPETENCIES OF SOCIAL WORK.pptxJhieLai1
The document discusses the roles, functions, and competencies of social workers. It describes social workers as enablers who help clients find solutions, advocates, and teachers. Their main roles include case management, direct practice, and advocacy/policy building. Key functions involve consultancy, resource management, and education. Important competencies are critical thinking, relationship building, empowerment, effective communication, cultural competence, computer literacy, research, and time management. Overall, the document provides an overview of the important work performed by social workers.
EiE Guide Number 2_Planning and Implementing an EiE Response_FINAL.pdfBarikzaiMohammedAdil
This document provides guidance on planning, implementing, and monitoring education in emergencies (EiE) projects. It discusses the importance of understanding the context through a conflict analysis and needs assessment before designing the project. Key steps include developing a logical framework, selecting beneficiaries, and establishing an implementation team. The response should be phased and address barriers to access, quality, and child protection. Ongoing monitoring and evaluation is also emphasized to ensure the EiE project meets the needs.
To r transformation national consultant final externalesahakyan
The document outlines terms of reference for a national consultant to support an international expert in developing transformation plans for two residential care institutions in Armenia. The consultant will facilitate meetings and exchange between stakeholders, support situation analysis and drafting of plans, and monitor implementation. The plans aim to enhance deinstitutionalization by relocating resources from institutions to alternative family-based services. The 12-month part-time role requires expertise in child protection, social services, and deinstitutionalization reform in the post-Soviet region.
UNICEF Armenia "It's about inclusion" Report described the situation of children with disabilities in Armenia. It represents the first major initiative in understanding to what extent children with disabilities in Armenia have access to services and exercise their rights.
Teacher shortage in Armenia, case study. Commissioned by UNICEF Armenia. Major issues: recruitment into teaching, low salaries, transition from student to work, ageing, feminization of teaching profession, teacher development.
Integrated Social Services: Reaching the Most Vulnerable. Training package for case managers
1. CASE MANAGEMENT TRAINING PACKAGE
Module 6.
Gathering information on a social case and
organising it into a well-structured
social personal dossier
2. The definition of social need
Case management starts from
a particular definition of social need:
it can be said that a social need exists
when a person or a family doesn‟t have a strong enough
network to cope in an adequate way with the tasks which
a certain society expects them to perform.
The awareness that a social need exists can be shared
or not between the person/family in need (client) and
his/her social and institutional network.
All this has been explored in depth in module
four of this training, which analytically
discussed the case of Judith.
Case Management – module 6 – slide 2
3. Three different degrees of social need
1. No social need exists, but it is very likely
that it will occur in the future; we can do
something to prevent this eventuality.
2. A social need already exists, and it is likely
that, as a result, other more serious social
needs will arise in the future; we have to
remove the present need, in order to
prevent other needs arising.
3. A chronic social need exists and we cannot
overcome it: nevertheless, we have to
prevent further related problems.
Case Management – module 6 – slide 3
4. The evaluation of social needs from the
perspective of Case Management
“Evaluate” does not mean “judge”, but “give value”;
so, when we make a social evaluation, we do not
concentrate only on the social needs (that is, only
on the personal and social weaknesses) of some
person or family, but also (and firstly) on their
social resources.
Through the application of the methodologies of
Case Management and networking, we can help the
person or the family to “give value” to themselves
and to their social resources.
Case Management – module 6 – slide 4
5. Four kinds of social assessment
1. Social assessment as risk assessment: the findings of the
assessment are addressed in order to prevent a social risk;
2. Social assessment as needs assessment: the findings of the
assessment are addressed to provide the social services which
could improve the life quality of a person or family;
3. Social assessment as gate-keeping: the findings of the
assessment are addressed to decide if an entitlement to
defined social service provision exists or not;
4. Social assessment as “agency assessment”, or assessment of
“the ability to act” of the person or family and their social
network: this is the proper social evaluation, used in case
management methodology.
Case Management – module 6 – slide 5
6. The social needs evaluation in the perspective of
the three previous kinds of social assessment
• Lack or inadequacy of financial income;
• Lack or inadequacy of a home;
• Inadequate parental care;
• Lack of work;
• Social exclusion;
• Health problems;
• Violence within the family;
• Drugs and alcohol abuse;
• Conflict with the law;
• Cultural and educational frailty;
• No self-sufficiency, or a disability;
• Irregular school attendance;
• …
Case Management – module 6 – slide 6
7. The social needs evaluation in the perspective
of Case Management (agency assessment)
The „agency assessment‟ implies a shared analysis (reflecting the perception
of both the assessor and the assessed) of the following life tasks:
• Being self sufficient in daily personal tasks: having the physical skills for taking
care of themselves; having the psychological skills for taking care of
themselves; feeling an adequate sense of self-esteem; and so on.
• Gaining an income: looking for and keeping a job; having competencies and skills;
having an education; showing social abilities; having the skills for managing an
income; and so on.
• Obtaining and managing a house: buying or obtaining an adequate place to live;
dealing with its maintenance and cleanliness; and so on.
• Dealing with own health: having a sensible lifestyle; healing themselves when ill;
and so on.
• Bringing up own children: providing their maintenance; taking care of their
education and health; building a secure life environment for them; ensuring
appropriate affective relationships; and so on.
• Socializing with other members of the community: having a satisfying social
network; having a good relationship with the neighbours; having a good
relationship with the local institutions; and so on.
• Living in a united family: having a good relationship with a partner, in particular
sharing with him/her the daily tasks with regard to home management and
childcare; and so on
Case Management – module 6 – slide 7
8. Who is involved in the social needs
evaluation and solution?
In the “risk assessment”, “needs assessment”, and
“gate keeping” only the practitioners are involved, and
their opinion and work are indisputable;
In the “agency assessment” (Case Management
perspective) instead:
Acknowledgment of the social need is shared between the
client, his/her network (informal and formal)
and the Case Manager;
The client and his/her social network are involved in the
evaluation;
The client and his/her social network must have a role in
the problem resolution.
Case Management – module 6 – slide 8
9. An essential tool for the case analysis:
the Social Dossier
Case Management – module 6 – slide 9
10. The structure – in the Case Management
perspective – of the Social Dossier
The dossier is divided into two parts: the first gathers
information not only about the beneficiary, but also about
his/her social network, environment, community resources;
The second part covers the social project shared within
the coping network, and some assessment guidelines to
explore the personal and social resources of the
beneficiary, using the areas framework of ICF-WHO:
physical health; affection; carrying out of everyday
activities; education; social contacts; free time and fun;
work; expression of one’s own sexuality;
The next sheet summarizes the actions
to be undertaken.
Case Management – module 6 – slide 10
11. The compilation – in the Case Management
perspective – of the Social Dossier
The compilation of the dossier has to be realized by all
the members of the coping network; at least, the
gathering of information must be made and discussed
together (and then the practical compilation is delegated to
CM ), and a language must be used that is understandable
by everyone;
The compilation is always a work-in-progress, because not
only is the information compiled step by step, but also the
social project changes continuously,
and its recording in the dossier helps the
network towards a real shared description
of the project itself.
Case Management – module 6 – slide 11
12. The use – in the Case Management perspective
– of the Social Dossier
The dossier is a tool available for all the members of the
coping network, both informal and formal;
Confidential information can be kept in a separate folder;
In any case, it is important to remind the members of the
network that they have to respect the privacy of the
people involved, and it is not permitted to share the
information contained in the dossier with people outside the
network.
Case Management – module 6 – slide 12
13. Another essential tool for Case Managers:
the map of social resources
Case Management – module 6 – slide 13
14. Cooperation agreement
(yes/no, terms)
Resources map for Case Management
Timeframe/availability
Type of service (daily
care/professional
consultations/ public-
Case Management – module 6 – slide 14
private/pay-free of
charge)
Contact person details
Location
Name of the
service/person
Area of Service
(health/education/social
protection benefits/child
protection/admin
services)