SlideShare a Scribd company logo
Integrated Health was a large private, nonprofit health care system located in Tempe,Arizona. A
year ago, the decision was made to implement a computerized medication administration record
(MAR) at Integrated Health. During the first year, the MAR system would be implemented at
Central Hospital of Tempe. After the bugs were worked out, the computerized MAR would be
implemented system-wide. The MIS department at Central Hospital was designated as the initiator
and direction setter for the project. Art Smith, the Chief Information Officer at Central Hospital
assigned Kate Cohen, a programmer/analyst, as project leader. Kate had the responsibility for
developing and implementing the MAR project at Central. Kate did the programming work for the
MAR and assembled a team from Pharmacy Services, Nursing Services, and Internal Auditing.
Members of the project team provided feedback on the software, made suggestions related to
user training, and worked on an implementation schedule. Both team members and outside
observers recognized the difficulty in developing and implementing the MAR in one year. Nurses
antagonism toward the project surfaced after their suggestions and recommendations were
rejected without explanation. The MAR project was also affected when a management shakeup
occurred during the project development phase. The MAR was implemented and immediately
failed. By 10:00 a.m. on the first day of the implementation, users complained that the system did
not work and was too complicated. After hearing nurses complaints, physicians expressed
concern about patient safety. At 1:30 p.m., Central Hospitals computer system crashed, and the
MAR project was suspended. Early the next morning, we find Kate contemplating what she is
going to say when she meets with Central Hospitals management group later in the afternoon.
Introduction
Background and context are clear and well-developed. The purpose/aim and organization of the
submission are clearly articulated. The submission is linked to the objectives.

More Related Content

Similar to Integrated Health was a large private nonprofit health care.pdf

Prepare Communication PlanRegular communication with all st.docx
Prepare  Communication PlanRegular communication with all st.docxPrepare  Communication PlanRegular communication with all st.docx
Prepare Communication PlanRegular communication with all st.docx
harrisonhoward80223
 
Meaningful use of Social Media by Physicians - Slides from Medicine 2pt0
Meaningful use of Social Media by Physicians - Slides from Medicine 2pt0Meaningful use of Social Media by Physicians - Slides from Medicine 2pt0
Meaningful use of Social Media by Physicians - Slides from Medicine 2pt0
Brian S. McGowan, PhD, FACEhp
 
Health Care Information System
Health Care Information SystemHealth Care Information System
Health Care Information System
Okoth Morgan
 
implementing Software Codes
implementing Software Codes implementing Software Codes
implementing Software Codes
Okoth Morgan
 
Final eHO EMR Benefits Report Jan2013
Final eHO EMR Benefits Report Jan2013Final eHO EMR Benefits Report Jan2013
Final eHO EMR Benefits Report Jan2013Emmanuel Casalino
 
CAG Report - FINAL June 2016_LW
CAG Report - FINAL June 2016_LWCAG Report - FINAL June 2016_LW
CAG Report - FINAL June 2016_LWLiat Watson
 
The “Meaningful Use” of Social Media by Physicians
The “Meaningful Use” of Social Media by PhysiciansThe “Meaningful Use” of Social Media by Physicians
The “Meaningful Use” of Social Media by Physiciansyan_stanford
 
Enterprise System Implementation at Alexandra Hospital .
Enterprise System Implementation at Alexandra Hospital .Enterprise System Implementation at Alexandra Hospital .
Enterprise System Implementation at Alexandra Hospital .
Monzer Osama Alchikh WARAK
 
Final project report (1)
Final project report (1)Final project report (1)
Final project report (1)Ayan Dey
 
PGodfrey_Automation of Plan of Care_Practicum1_ Project
PGodfrey_Automation of Plan of Care_Practicum1_ ProjectPGodfrey_Automation of Plan of Care_Practicum1_ Project
PGodfrey_Automation of Plan of Care_Practicum1_ ProjectPaul Godfrey
 
HIUS 341Primary Source Paper InstructionsThe student will writ
HIUS 341Primary Source Paper InstructionsThe student will writHIUS 341Primary Source Paper InstructionsThe student will writ
HIUS 341Primary Source Paper InstructionsThe student will writ
SusanaFurman449
 
I worked furiously but need your help with this cover letter.
I worked furiously but need your help with this cover letter.I worked furiously but need your help with this cover letter.
I worked furiously but need your help with this cover letter.
AROSA Consultancy and Training P/L
 
You will write two pages (not including your title page) expressin.docx
You will write two pages (not including your title page) expressin.docxYou will write two pages (not including your title page) expressin.docx
You will write two pages (not including your title page) expressin.docx
danielfoster65629
 
QUESTIONS System implementation is the process of preparing.pdf
QUESTIONS System implementation is the process of preparing.pdfQUESTIONS System implementation is the process of preparing.pdf
QUESTIONS System implementation is the process of preparing.pdf
sagaraccura
 
1 Making IT Happen Strategies for Implementing the EMR­.docx
1 Making IT Happen Strategies for Implementing the EMR­.docx1 Making IT Happen Strategies for Implementing the EMR­.docx
1 Making IT Happen Strategies for Implementing the EMR­.docx
eugeniadean34240
 
Running head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docx
Running head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docxRunning head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docx
Running head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docx
jeanettehully
 
Running Head VAH PLAN REDUCTION OF VETERANS WAIT TIME .docx
Running Head VAH PLAN REDUCTION OF VETERANS WAIT TIME           .docxRunning Head VAH PLAN REDUCTION OF VETERANS WAIT TIME           .docx
Running Head VAH PLAN REDUCTION OF VETERANS WAIT TIME .docx
toltonkendal
 
Appendix A - Case Study #3 - Improving Public Health Informati.docx
Appendix A - Case Study #3 - Improving Public Health Informati.docxAppendix A - Case Study #3 - Improving Public Health Informati.docx
Appendix A - Case Study #3 - Improving Public Health Informati.docx
armitageclaire49
 
Appendix A - Case Study #3 - Improving Public Health Informati.docx
Appendix A - Case Study #3 - Improving Public Health Informati.docxAppendix A - Case Study #3 - Improving Public Health Informati.docx
Appendix A - Case Study #3 - Improving Public Health Informati.docx
festockton
 

Similar to Integrated Health was a large private nonprofit health care.pdf (20)

Prepare Communication PlanRegular communication with all st.docx
Prepare  Communication PlanRegular communication with all st.docxPrepare  Communication PlanRegular communication with all st.docx
Prepare Communication PlanRegular communication with all st.docx
 
Meaningful use of Social Media by Physicians - Slides from Medicine 2pt0
Meaningful use of Social Media by Physicians - Slides from Medicine 2pt0Meaningful use of Social Media by Physicians - Slides from Medicine 2pt0
Meaningful use of Social Media by Physicians - Slides from Medicine 2pt0
 
Health Care Information System
Health Care Information SystemHealth Care Information System
Health Care Information System
 
implementing Software Codes
implementing Software Codes implementing Software Codes
implementing Software Codes
 
Final eHO EMR Benefits Report Jan2013
Final eHO EMR Benefits Report Jan2013Final eHO EMR Benefits Report Jan2013
Final eHO EMR Benefits Report Jan2013
 
CAG Report - FINAL June 2016_LW
CAG Report - FINAL June 2016_LWCAG Report - FINAL June 2016_LW
CAG Report - FINAL June 2016_LW
 
The “Meaningful Use” of Social Media by Physicians
The “Meaningful Use” of Social Media by PhysiciansThe “Meaningful Use” of Social Media by Physicians
The “Meaningful Use” of Social Media by Physicians
 
Enterprise System Implementation at Alexandra Hospital .
Enterprise System Implementation at Alexandra Hospital .Enterprise System Implementation at Alexandra Hospital .
Enterprise System Implementation at Alexandra Hospital .
 
Final project report (1)
Final project report (1)Final project report (1)
Final project report (1)
 
PGodfrey_Automation of Plan of Care_Practicum1_ Project
PGodfrey_Automation of Plan of Care_Practicum1_ ProjectPGodfrey_Automation of Plan of Care_Practicum1_ Project
PGodfrey_Automation of Plan of Care_Practicum1_ Project
 
HIUS 341Primary Source Paper InstructionsThe student will writ
HIUS 341Primary Source Paper InstructionsThe student will writHIUS 341Primary Source Paper InstructionsThe student will writ
HIUS 341Primary Source Paper InstructionsThe student will writ
 
I worked furiously but need your help with this cover letter.
I worked furiously but need your help with this cover letter.I worked furiously but need your help with this cover letter.
I worked furiously but need your help with this cover letter.
 
You will write two pages (not including your title page) expressin.docx
You will write two pages (not including your title page) expressin.docxYou will write two pages (not including your title page) expressin.docx
You will write two pages (not including your title page) expressin.docx
 
Article pp
Article ppArticle pp
Article pp
 
QUESTIONS System implementation is the process of preparing.pdf
QUESTIONS System implementation is the process of preparing.pdfQUESTIONS System implementation is the process of preparing.pdf
QUESTIONS System implementation is the process of preparing.pdf
 
1 Making IT Happen Strategies for Implementing the EMR­.docx
1 Making IT Happen Strategies for Implementing the EMR­.docx1 Making IT Happen Strategies for Implementing the EMR­.docx
1 Making IT Happen Strategies for Implementing the EMR­.docx
 
Running head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docx
Running head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docxRunning head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docx
Running head INITIAL PLAN DEVELOPMENT1INITIAL PLAN DEVELOPM.docx
 
Running Head VAH PLAN REDUCTION OF VETERANS WAIT TIME .docx
Running Head VAH PLAN REDUCTION OF VETERANS WAIT TIME           .docxRunning Head VAH PLAN REDUCTION OF VETERANS WAIT TIME           .docx
Running Head VAH PLAN REDUCTION OF VETERANS WAIT TIME .docx
 
Appendix A - Case Study #3 - Improving Public Health Informati.docx
Appendix A - Case Study #3 - Improving Public Health Informati.docxAppendix A - Case Study #3 - Improving Public Health Informati.docx
Appendix A - Case Study #3 - Improving Public Health Informati.docx
 
Appendix A - Case Study #3 - Improving Public Health Informati.docx
Appendix A - Case Study #3 - Improving Public Health Informati.docxAppendix A - Case Study #3 - Improving Public Health Informati.docx
Appendix A - Case Study #3 - Improving Public Health Informati.docx
 

More from acmcollection

With these ideas is having our children vaccinated only a p.pdf
With these ideas is having our children vaccinated only a p.pdfWith these ideas is having our children vaccinated only a p.pdf
With these ideas is having our children vaccinated only a p.pdf
acmcollection
 
use only 1 host per subnet Each subnet can have up to 30.pdf
use only 1 host per subnet  Each subnet can have up to 30.pdfuse only 1 host per subnet  Each subnet can have up to 30.pdf
use only 1 host per subnet Each subnet can have up to 30.pdf
acmcollection
 
The production cost for a firm is given in the table below .pdf
The production cost for a firm is given in the table below .pdfThe production cost for a firm is given in the table below .pdf
The production cost for a firm is given in the table below .pdf
acmcollection
 
The following is a partial listing of accounts for Year Inc.pdf
The following is a partial listing of accounts for Year Inc.pdfThe following is a partial listing of accounts for Year Inc.pdf
The following is a partial listing of accounts for Year Inc.pdf
acmcollection
 
Sample preparations How to calculate activity UnitsmL21.pdf
Sample preparations How to calculate activity UnitsmL21.pdfSample preparations How to calculate activity UnitsmL21.pdf
Sample preparations How to calculate activity UnitsmL21.pdf
acmcollection
 
Required information The following information applies to t.pdf
Required information The following information applies to t.pdfRequired information The following information applies to t.pdf
Required information The following information applies to t.pdf
acmcollection
 
Solicitud de caso 2 Quin necesita un jefe Tema Holacra.pdf
Solicitud de caso 2  Quin necesita un jefe Tema Holacra.pdfSolicitud de caso 2  Quin necesita un jefe Tema Holacra.pdf
Solicitud de caso 2 Quin necesita un jefe Tema Holacra.pdf
acmcollection
 
Q212Let X and Y have joint density fxy76x+y20x10y.pdf
Q212Let X and Y have joint density fxy76x+y20x10y.pdfQ212Let X and Y have joint density fxy76x+y20x10y.pdf
Q212Let X and Y have joint density fxy76x+y20x10y.pdf
acmcollection
 
Luis M an obese 63yearold man required daily insulin in.pdf
Luis M an obese 63yearold man required daily insulin in.pdfLuis M an obese 63yearold man required daily insulin in.pdf
Luis M an obese 63yearold man required daily insulin in.pdf
acmcollection
 
Peter Jonas a widowed and childless college professor age .pdf
Peter Jonas a widowed and childless college professor age .pdfPeter Jonas a widowed and childless college professor age .pdf
Peter Jonas a widowed and childless college professor age .pdf
acmcollection
 
Note Screenshots can be added as an attachment or a link to.pdf
Note Screenshots can be added as an attachment or a link to.pdfNote Screenshots can be added as an attachment or a link to.pdf
Note Screenshots can be added as an attachment or a link to.pdf
acmcollection
 
MONT BLANC iirindeki balca Romantik zellikler Percy Shelle.pdf
MONT BLANC iirindeki balca Romantik zellikler Percy Shelle.pdfMONT BLANC iirindeki balca Romantik zellikler Percy Shelle.pdf
MONT BLANC iirindeki balca Romantik zellikler Percy Shelle.pdf
acmcollection
 
Let X be a discrete random that takes values from the set 2.pdf
Let X be a discrete random that takes values from the set 2.pdfLet X be a discrete random that takes values from the set 2.pdf
Let X be a discrete random that takes values from the set 2.pdf
acmcollection
 
Data table Click on the icon here in order to copy the con.pdf
Data table Click on the icon here  in order to copy the con.pdfData table Click on the icon here  in order to copy the con.pdf
Data table Click on the icon here in order to copy the con.pdf
acmcollection
 
D Dropdowns is HigherLower Analyzing an Inventory Footnote .pdf
D Dropdowns is HigherLower Analyzing an Inventory Footnote .pdfD Dropdowns is HigherLower Analyzing an Inventory Footnote .pdf
D Dropdowns is HigherLower Analyzing an Inventory Footnote .pdf
acmcollection
 
If XN23YN14ZN35 and X and Y and Z are independen.pdf
If XN23YN14ZN35 and X and Y and Z are independen.pdfIf XN23YN14ZN35 and X and Y and Z are independen.pdf
If XN23YN14ZN35 and X and Y and Z are independen.pdf
acmcollection
 
Guin Katrina es una estudiante universitaria de 19 aos que.pdf
Guin Katrina es una estudiante universitaria de 19 aos que.pdfGuin Katrina es una estudiante universitaria de 19 aos que.pdf
Guin Katrina es una estudiante universitaria de 19 aos que.pdf
acmcollection
 
DuPont analysis Garwyk lhc which b financed with dett an.pdf
DuPont analysis Garwyk lhc which b financed with dett an.pdfDuPont analysis Garwyk lhc which b financed with dett an.pdf
DuPont analysis Garwyk lhc which b financed with dett an.pdf
acmcollection
 
El 11 de abril de 2002 Rob Pincombe gerente de compras de .pdf
El 11 de abril de 2002 Rob Pincombe gerente de compras de .pdfEl 11 de abril de 2002 Rob Pincombe gerente de compras de .pdf
El 11 de abril de 2002 Rob Pincombe gerente de compras de .pdf
acmcollection
 
Asuma que en septiembre 1 20Y5 Lee Landry MD organiz .pdf
Asuma que en septiembre 1 20Y5 Lee Landry MD organiz .pdfAsuma que en septiembre 1 20Y5 Lee Landry MD organiz .pdf
Asuma que en septiembre 1 20Y5 Lee Landry MD organiz .pdf
acmcollection
 

More from acmcollection (20)

With these ideas is having our children vaccinated only a p.pdf
With these ideas is having our children vaccinated only a p.pdfWith these ideas is having our children vaccinated only a p.pdf
With these ideas is having our children vaccinated only a p.pdf
 
use only 1 host per subnet Each subnet can have up to 30.pdf
use only 1 host per subnet  Each subnet can have up to 30.pdfuse only 1 host per subnet  Each subnet can have up to 30.pdf
use only 1 host per subnet Each subnet can have up to 30.pdf
 
The production cost for a firm is given in the table below .pdf
The production cost for a firm is given in the table below .pdfThe production cost for a firm is given in the table below .pdf
The production cost for a firm is given in the table below .pdf
 
The following is a partial listing of accounts for Year Inc.pdf
The following is a partial listing of accounts for Year Inc.pdfThe following is a partial listing of accounts for Year Inc.pdf
The following is a partial listing of accounts for Year Inc.pdf
 
Sample preparations How to calculate activity UnitsmL21.pdf
Sample preparations How to calculate activity UnitsmL21.pdfSample preparations How to calculate activity UnitsmL21.pdf
Sample preparations How to calculate activity UnitsmL21.pdf
 
Required information The following information applies to t.pdf
Required information The following information applies to t.pdfRequired information The following information applies to t.pdf
Required information The following information applies to t.pdf
 
Solicitud de caso 2 Quin necesita un jefe Tema Holacra.pdf
Solicitud de caso 2  Quin necesita un jefe Tema Holacra.pdfSolicitud de caso 2  Quin necesita un jefe Tema Holacra.pdf
Solicitud de caso 2 Quin necesita un jefe Tema Holacra.pdf
 
Q212Let X and Y have joint density fxy76x+y20x10y.pdf
Q212Let X and Y have joint density fxy76x+y20x10y.pdfQ212Let X and Y have joint density fxy76x+y20x10y.pdf
Q212Let X and Y have joint density fxy76x+y20x10y.pdf
 
Luis M an obese 63yearold man required daily insulin in.pdf
Luis M an obese 63yearold man required daily insulin in.pdfLuis M an obese 63yearold man required daily insulin in.pdf
Luis M an obese 63yearold man required daily insulin in.pdf
 
Peter Jonas a widowed and childless college professor age .pdf
Peter Jonas a widowed and childless college professor age .pdfPeter Jonas a widowed and childless college professor age .pdf
Peter Jonas a widowed and childless college professor age .pdf
 
Note Screenshots can be added as an attachment or a link to.pdf
Note Screenshots can be added as an attachment or a link to.pdfNote Screenshots can be added as an attachment or a link to.pdf
Note Screenshots can be added as an attachment or a link to.pdf
 
MONT BLANC iirindeki balca Romantik zellikler Percy Shelle.pdf
MONT BLANC iirindeki balca Romantik zellikler Percy Shelle.pdfMONT BLANC iirindeki balca Romantik zellikler Percy Shelle.pdf
MONT BLANC iirindeki balca Romantik zellikler Percy Shelle.pdf
 
Let X be a discrete random that takes values from the set 2.pdf
Let X be a discrete random that takes values from the set 2.pdfLet X be a discrete random that takes values from the set 2.pdf
Let X be a discrete random that takes values from the set 2.pdf
 
Data table Click on the icon here in order to copy the con.pdf
Data table Click on the icon here  in order to copy the con.pdfData table Click on the icon here  in order to copy the con.pdf
Data table Click on the icon here in order to copy the con.pdf
 
D Dropdowns is HigherLower Analyzing an Inventory Footnote .pdf
D Dropdowns is HigherLower Analyzing an Inventory Footnote .pdfD Dropdowns is HigherLower Analyzing an Inventory Footnote .pdf
D Dropdowns is HigherLower Analyzing an Inventory Footnote .pdf
 
If XN23YN14ZN35 and X and Y and Z are independen.pdf
If XN23YN14ZN35 and X and Y and Z are independen.pdfIf XN23YN14ZN35 and X and Y and Z are independen.pdf
If XN23YN14ZN35 and X and Y and Z are independen.pdf
 
Guin Katrina es una estudiante universitaria de 19 aos que.pdf
Guin Katrina es una estudiante universitaria de 19 aos que.pdfGuin Katrina es una estudiante universitaria de 19 aos que.pdf
Guin Katrina es una estudiante universitaria de 19 aos que.pdf
 
DuPont analysis Garwyk lhc which b financed with dett an.pdf
DuPont analysis Garwyk lhc which b financed with dett an.pdfDuPont analysis Garwyk lhc which b financed with dett an.pdf
DuPont analysis Garwyk lhc which b financed with dett an.pdf
 
El 11 de abril de 2002 Rob Pincombe gerente de compras de .pdf
El 11 de abril de 2002 Rob Pincombe gerente de compras de .pdfEl 11 de abril de 2002 Rob Pincombe gerente de compras de .pdf
El 11 de abril de 2002 Rob Pincombe gerente de compras de .pdf
 
Asuma que en septiembre 1 20Y5 Lee Landry MD organiz .pdf
Asuma que en septiembre 1 20Y5 Lee Landry MD organiz .pdfAsuma que en septiembre 1 20Y5 Lee Landry MD organiz .pdf
Asuma que en septiembre 1 20Y5 Lee Landry MD organiz .pdf
 

Recently uploaded

Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
Jisc
 
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
Levi Shapiro
 
The Accursed House by Émile Gaboriau.pptx
The Accursed House by Émile Gaboriau.pptxThe Accursed House by Émile Gaboriau.pptx
The Accursed House by Émile Gaboriau.pptx
DhatriParmar
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
tarandeep35
 
A Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptxA Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptx
thanhdowork
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
camakaiclarkmusic
 
Thesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.pptThesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.ppt
EverAndrsGuerraGuerr
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
JosvitaDsouza2
 
The Diamond Necklace by Guy De Maupassant.pptx
The Diamond Necklace by Guy De Maupassant.pptxThe Diamond Necklace by Guy De Maupassant.pptx
The Diamond Necklace by Guy De Maupassant.pptx
DhatriParmar
 
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptxChapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
heathfieldcps1
 
The Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collectionThe Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collection
Israel Genealogy Research Association
 
Operation Blue Star - Saka Neela Tara
Operation Blue Star   -  Saka Neela TaraOperation Blue Star   -  Saka Neela Tara
Operation Blue Star - Saka Neela Tara
Balvir Singh
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
Scholarhat
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
TechSoup
 
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
MysoreMuleSoftMeetup
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with Mechanism
DeeptiGupta154
 
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
David Douglas School District
 
Normal Labour/ Stages of Labour/ Mechanism of Labour
Normal Labour/ Stages of Labour/ Mechanism of LabourNormal Labour/ Stages of Labour/ Mechanism of Labour
Normal Labour/ Stages of Labour/ Mechanism of Labour
Wasim Ak
 
JEE1_This_section_contains_FOUR_ questions
JEE1_This_section_contains_FOUR_ questionsJEE1_This_section_contains_FOUR_ questions
JEE1_This_section_contains_FOUR_ questions
ShivajiThube2
 

Recently uploaded (20)

Supporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptxSupporting (UKRI) OA monographs at Salford.pptx
Supporting (UKRI) OA monographs at Salford.pptx
 
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
 
The Accursed House by Émile Gaboriau.pptx
The Accursed House by Émile Gaboriau.pptxThe Accursed House by Émile Gaboriau.pptx
The Accursed House by Émile Gaboriau.pptx
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
 
A Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptxA Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptx
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
 
Thesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.pptThesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.ppt
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
 
The Diamond Necklace by Guy De Maupassant.pptx
The Diamond Necklace by Guy De Maupassant.pptxThe Diamond Necklace by Guy De Maupassant.pptx
The Diamond Necklace by Guy De Maupassant.pptx
 
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptxChapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
 
The Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collectionThe Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collection
 
Operation Blue Star - Saka Neela Tara
Operation Blue Star   -  Saka Neela TaraOperation Blue Star   -  Saka Neela Tara
Operation Blue Star - Saka Neela Tara
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
 
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with Mechanism
 
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
 
Normal Labour/ Stages of Labour/ Mechanism of Labour
Normal Labour/ Stages of Labour/ Mechanism of LabourNormal Labour/ Stages of Labour/ Mechanism of Labour
Normal Labour/ Stages of Labour/ Mechanism of Labour
 
JEE1_This_section_contains_FOUR_ questions
JEE1_This_section_contains_FOUR_ questionsJEE1_This_section_contains_FOUR_ questions
JEE1_This_section_contains_FOUR_ questions
 

Integrated Health was a large private nonprofit health care.pdf

  • 1. Integrated Health was a large private, nonprofit health care system located in Tempe,Arizona. A year ago, the decision was made to implement a computerized medication administration record (MAR) at Integrated Health. During the first year, the MAR system would be implemented at Central Hospital of Tempe. After the bugs were worked out, the computerized MAR would be implemented system-wide. The MIS department at Central Hospital was designated as the initiator and direction setter for the project. Art Smith, the Chief Information Officer at Central Hospital assigned Kate Cohen, a programmer/analyst, as project leader. Kate had the responsibility for developing and implementing the MAR project at Central. Kate did the programming work for the MAR and assembled a team from Pharmacy Services, Nursing Services, and Internal Auditing. Members of the project team provided feedback on the software, made suggestions related to user training, and worked on an implementation schedule. Both team members and outside observers recognized the difficulty in developing and implementing the MAR in one year. Nurses antagonism toward the project surfaced after their suggestions and recommendations were rejected without explanation. The MAR project was also affected when a management shakeup occurred during the project development phase. The MAR was implemented and immediately failed. By 10:00 a.m. on the first day of the implementation, users complained that the system did not work and was too complicated. After hearing nurses complaints, physicians expressed concern about patient safety. At 1:30 p.m., Central Hospitals computer system crashed, and the MAR project was suspended. Early the next morning, we find Kate contemplating what she is going to say when she meets with Central Hospitals management group later in the afternoon. Introduction Background and context are clear and well-developed. The purpose/aim and organization of the submission are clearly articulated. The submission is linked to the objectives.