SlideShare a Scribd company logo
Corporate Office: 5 Independence Way, Suite #300, Princeton, NJ 08540
INTEGRATED DIGITAL MARKETING
Kaushal Shroff & Keyur Shroff
THE WORLD HAS CHANGED!
Shift from centralized push marketing to decentralized
pull marketing
Customers expect right information at the right time on the
device of their choice
Audience awareness is fragmented due to information overload
INTEGRATED DIGITAL MARKETING CAN HELP
What is Integrated Digital Marketing?
Connect with customers across multiple touch points with a
single unified message.
PhysicalDigital

Integrated Marketing - Sample
Email
Campaign

SMS
Message
Blast

Plan an
Event

Web
Registration

Social
Media
Buzz

Offline
Promotion

Social
Media
Wall

Send
Updates
&
Notifications

On-site
Registration
and
Engagement

Post
Event
Pictures
& Blog

Capture
Video
Clips and
Pictures

Reward
Engagement
Through
Free
Giveaways

Gather
SMS & Email
Addresses
Gather
Event
Content

Press
Release

Event
Video on
Branded
YouTube
Channel
Key Benefits of Integrated Marketing
•
•
•
•
•
•
•
•
•

Offer more personalization
Seamless online user experience
Real-time engagement
Device, platform and channel agnostic
Consistent tone and message
Apply single unified strategy
Cohesive identity and brand image
Efficient: Repurpose existing content and assets
Effective: Each activity reinforcing the other
Example 1: Carling Black Label
Example
Example 2: Coke
Brand
consistency
across multiple
media
Well-optimized
page

Embedded

video

Facebook stream
and plugin

PamTen Confidential

Social icons
12
Example 2: Coke

Responsive design

Integrated Marketing: Example Coke

Rewards connected
with messaging on site
and on social networks

PamTen Confidential

13
Example 3. American Express

Social icons

Twitter handle
Native mobile app
Option to follow
on Twitter
PamTen Confidential

14
Example 3. American Express

Share blogs on
social networks

Weekly blogs

RSS Feed
PamTen Confidential

15
Increase Revenue

Digital
Marketing

Search Engine

Social Media

Digital
Experience

Email

Mobile

Video

Blog

Digital Experience

Email Platform

Digital
Infrastructure

Content Management System

Blog Platform

Payment System

Hosting Platform

Database
Search Engine – Integration Ideas
• Use backlinks from blogs, social media etc to improve ranking
• Backlinks from YouTube and Google+ are indexed by Google
frequently
• Do not use the same content in multiple places – repurpose it
• Quality of deep links matter
• Focus on users not search engines
Increase Revenue

Digital
Marketing

Search Engine

Social Media

Digital
Experience

Email

Mobile

Video

Blog

Digital Experience

Email Platform

Digital
Infrastructure

Content Management System

Blog Platform

Payment System

Hosting Platform

Database
Social Media – Integration Ideas
•
•
•
•

Repurpose web and blog content for social media
Share videos when you upload them to YouTube
Offer offline promotion for online engagement
Display Social Media icons on website, emails and print
Increase Revenue

Digital
Marketing

Search Engine

Social Media

Digital
Experience

Email

Mobile

Video

Blog

Digital Experience

Email Platform

Digital
Infrastructure

Content Management System

Blog Platform

Payment System

Hosting Platform

Database
Email Marketing – Integration Ideas
•
•
•
•
•

Link to various digital and social media properties
Include social media icons
Send out an email when you post a useful blog
Experiment with AB Testing
Review click through data to measure effectiveness
Increase Revenue

Digital
Marketing

Search Engine

Social Media

Digital
Experience

Email

Mobile

Video

Blog

Digital Experience

Email Platform

Digital
Infrastructure

Content Management System

Blog Platform

Payment System

Hosting Platform

Database
Mobile Marketing – Integration Ideas
•
•
•
•
•
•

Gather mobile numbers from your Contact Us forms
Messages should be short, urgent and have a call to action
Include QR Codes in print materials (delivr.com)
Link to your web or social media destinations
In your email ask for mobile numbers to text discount offers
Use web analytics to track the performance of your mobile
campaigns (Mobilytics, AdMob, Bango etc)
Increase Revenue

Digital
Marketing

Search Engine

Social Media

Digital
Experience

Email

Mobile

Video

Blog

Digital Experience

Email Platform

Digital
Infrastructure

Content Management System

Blog Platform

Payment System

Hosting Platform

Database
Video – Integration Ideas
• YouTube channel can drive targeted leads to your website
• Video content can be used in website, email, social media etc
Increase Revenue

Digital
Marketing

Search Engine

Social Media

Digital
Experience

Email

Mobile

Video

Blog

Digital Experience

Email Platform

Digital
Infrastructure

Content Management System

Blog Platform

Payment System

Hosting Platform

Database
Blog – Integration Ideas
•
•
•
•
•

Use social media widgets to drive engagement
Display social media icons
Encourage commenting
Share new blog posts on social media and through emails
Leverage videos or other content on blogs
QUESTIONS?

Contact us for a Digital Marketing Workshop
• Email: contact@pamten.com
• Phone: 888.800.4634

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Integrated digital-marketing-2013

  • 1. Corporate Office: 5 Independence Way, Suite #300, Princeton, NJ 08540
  • 2. INTEGRATED DIGITAL MARKETING Kaushal Shroff & Keyur Shroff
  • 3. THE WORLD HAS CHANGED!
  • 4. Shift from centralized push marketing to decentralized pull marketing
  • 5. Customers expect right information at the right time on the device of their choice
  • 6. Audience awareness is fragmented due to information overload
  • 8. What is Integrated Digital Marketing? Connect with customers across multiple touch points with a single unified message.
  • 9. PhysicalDigital Integrated Marketing - Sample Email Campaign SMS Message Blast Plan an Event Web Registration Social Media Buzz Offline Promotion Social Media Wall Send Updates & Notifications On-site Registration and Engagement Post Event Pictures & Blog Capture Video Clips and Pictures Reward Engagement Through Free Giveaways Gather SMS & Email Addresses Gather Event Content Press Release Event Video on Branded YouTube Channel
  • 10. Key Benefits of Integrated Marketing • • • • • • • • • Offer more personalization Seamless online user experience Real-time engagement Device, platform and channel agnostic Consistent tone and message Apply single unified strategy Cohesive identity and brand image Efficient: Repurpose existing content and assets Effective: Each activity reinforcing the other
  • 11. Example 1: Carling Black Label Example
  • 12. Example 2: Coke Brand consistency across multiple media Well-optimized page Embedded video Facebook stream and plugin PamTen Confidential Social icons 12
  • 13. Example 2: Coke Responsive design Integrated Marketing: Example Coke Rewards connected with messaging on site and on social networks PamTen Confidential 13
  • 14. Example 3. American Express Social icons Twitter handle Native mobile app Option to follow on Twitter PamTen Confidential 14
  • 15. Example 3. American Express Share blogs on social networks Weekly blogs RSS Feed PamTen Confidential 15
  • 16. Increase Revenue Digital Marketing Search Engine Social Media Digital Experience Email Mobile Video Blog Digital Experience Email Platform Digital Infrastructure Content Management System Blog Platform Payment System Hosting Platform Database
  • 17. Search Engine – Integration Ideas • Use backlinks from blogs, social media etc to improve ranking • Backlinks from YouTube and Google+ are indexed by Google frequently • Do not use the same content in multiple places – repurpose it • Quality of deep links matter • Focus on users not search engines
  • 18.
  • 19.
  • 20.
  • 21. Increase Revenue Digital Marketing Search Engine Social Media Digital Experience Email Mobile Video Blog Digital Experience Email Platform Digital Infrastructure Content Management System Blog Platform Payment System Hosting Platform Database
  • 22. Social Media – Integration Ideas • • • • Repurpose web and blog content for social media Share videos when you upload them to YouTube Offer offline promotion for online engagement Display Social Media icons on website, emails and print
  • 23.
  • 24.
  • 25. Increase Revenue Digital Marketing Search Engine Social Media Digital Experience Email Mobile Video Blog Digital Experience Email Platform Digital Infrastructure Content Management System Blog Platform Payment System Hosting Platform Database
  • 26. Email Marketing – Integration Ideas • • • • • Link to various digital and social media properties Include social media icons Send out an email when you post a useful blog Experiment with AB Testing Review click through data to measure effectiveness
  • 27.
  • 28.
  • 29. Increase Revenue Digital Marketing Search Engine Social Media Digital Experience Email Mobile Video Blog Digital Experience Email Platform Digital Infrastructure Content Management System Blog Platform Payment System Hosting Platform Database
  • 30. Mobile Marketing – Integration Ideas • • • • • • Gather mobile numbers from your Contact Us forms Messages should be short, urgent and have a call to action Include QR Codes in print materials (delivr.com) Link to your web or social media destinations In your email ask for mobile numbers to text discount offers Use web analytics to track the performance of your mobile campaigns (Mobilytics, AdMob, Bango etc)
  • 31.
  • 32. Increase Revenue Digital Marketing Search Engine Social Media Digital Experience Email Mobile Video Blog Digital Experience Email Platform Digital Infrastructure Content Management System Blog Platform Payment System Hosting Platform Database
  • 33. Video – Integration Ideas • YouTube channel can drive targeted leads to your website • Video content can be used in website, email, social media etc
  • 34.
  • 35. Increase Revenue Digital Marketing Search Engine Social Media Digital Experience Email Mobile Video Blog Digital Experience Email Platform Digital Infrastructure Content Management System Blog Platform Payment System Hosting Platform Database
  • 36. Blog – Integration Ideas • • • • • Use social media widgets to drive engagement Display social media icons Encourage commenting Share new blog posts on social media and through emails Leverage videos or other content on blogs
  • 37. QUESTIONS? Contact us for a Digital Marketing Workshop • Email: contact@pamten.com • Phone: 888.800.4634