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The 
Rise 
and 
fall 
of 
a 
giant 
… 
or 
how 
to 
destroy 
400 
Billion 
Dollars 
in 
9 
Years… 
The 
GEMBA 
2009 
Project 
Morten 
Gavlen 
Javier 
Gonzalez 
..................................................................................................................... 
Frederik 
Nilner 
1
1. 
EXECUTIVE 
SUMMARY ........................................................................................................ 4 
2. 
INTRODUCTION ................................................................................................................... 5 
3. 
NORTEL 
– 
General 
Recent 
History ....................................................................................... 6 
Internet 
Bubble ...................................................................................................................... 6 
Accounting 
Troubles ............................................................................................................... 6 
Structure ................................................................................................................................. 7 
The 
last 
few 
Years 
before 
the 
filing ........................................................................................ 7 
4. 
Bankruptcy 
Filing ................................................................................................................. 8 
Chapter 
11, 
a 
description ....................................................................................................... 8 
Chapter 
7 
– 
Liquidation ................................................................................................. 8 
Chapter 
11 
– 
Business 
reorganization .......................................................................... 8 
Chapter 
13 
– 
Individual 
reorganization ........................................................................ 9 
After 
the 
filing ........................................................................................................................ 9 
Management .......................................................................................................................... 9 
5. 
Background 
on 
Nortel 
competition ................................................................................... 11 
Ciena ..................................................................................................................................... 11 
Cisco 
Systems ....................................................................................................................... 11 
Ericsson ................................................................................................................................. 11 
Alcatel 
Lucent ....................................................................................................................... 12 
Nokia 
Siemens 
Networks ..................................................................................................... 12 
Huawei .................................................................................................................................. 12 
6. 
Analyzing 
Financial 
Data .................................................................................................... 13 
Method ................................................................................................................................. 13 
ROIC ...................................................................................................................................... 13 
Return 
on 
sales ..................................................................................................................... 13 
Cost 
of 
goods 
sold ................................................................................................................ 13 
Selling, 
General 
and 
Administrative 
Expenses ..................................................................... 14 
Capital 
Turnover ................................................................................................................... 14 
Fixed 
Assets .......................................................................................................................... 14 
Intangible 
Assets .................................................................................................................. 14 
Cash 
position ........................................................................................................................ 15 
Working 
Capital .................................................................................................................... 15 
7. 
Analyzing 
Management 
at 
Nortel ..................................................................................... 16 
Unclear 
strategy 
+ 
failed 
execution 
= 
Bad 
Management ..................................................... 16 
8. 
Nortel 
Bankruptcy 
– 
Possible 
future 
developments ......................................................... 19 
Breaking 
up 
the 
family 
jewels 
into 
Business 
Units ............................................................... 19 
9. 
What’s 
left 
of 
Nortel 
– 
what 
might 
happen? .................................................................... 20 
Enterprise 
Solutions .................................................................................................... 20 
Carrier 
Networks ......................................................................................................... 20 
Metropolitan 
Ethernet 
Networks 
(MEN) .................................................................... 20 
10. 
Which 
companies 
will 
be 
interested 
in 
Nortel’s 
MEN 
? 
Why 
? ...................................... 23 
CISCO .................................................................................................................................... 23 
ALCATEL 
LUCENT .................................................................................................................. 23 
ERICSSON .............................................................................................................................. 23 
HUAWEI ................................................................................................................................ 23 
TELLABS ................................................................................................................................ 24 
INFINERA .............................................................................................................................. 24 
2
NSN ....................................................................................................................................... 24 
CIENA .................................................................................................................................... 24 
11. 
Conclusions ...................................................................................................................... 27 
12. 
Appendices ...................................................................................................................... 28 
Absolute 
Company 
Assets 
over 
Time 
(Million 
Dollars) ........................................................ 34 
Absolute 
Turnover 
over 
Time 
(Million 
Dollars) .................................................................... 34 
3
4 
1. EXECUTIVE 
SUMMARY 
The 
telecom 
industry 
has 
experienced 
a 
series 
of 
technological 
and 
market 
specific 
changes 
over 
the 
last 
decades. 
Inventions 
like 
internet, 
GSM, 
UMTS, 
3G 
and 
soon 
to 
come 
4G 
are 
all 
pushing 
the 
industry 
sector 
towards 
new 
and 
unproven 
ground 
where 
the 
only 
certainty 
is 
that 
the 
demand 
will 
be 
there. 
The 
market 
itself 
developed 
on 
other 
levels 
as 
well, 
deregulation 
of 
the 
telecom 
market, 
and 
the 
opening 
up 
of 
the 
monopolistically 
driven 
telephone 
networks 
have 
allowed 
new 
actors 
onto 
the 
scenes 
that 
in 
the 
midst 
of 
the 
20th 
century 
were 
considered 
as 
closed. 
Nortel, 
once 
one 
of 
the 
giants, 
at 
the 
turn 
of 
the 
century 
retained 
30% 
of 
the 
Toronto’s 
stock 
market 
value, 
only 
to 
find 
itself 
today, 
9 
years 
later, 
in 
Chapter 
11 
with 
the 
intention 
to 
sell 
of 
all 
assets 
to 
the 
highest 
bidder. 
Having 
seen 
this 
100 
plus 
years 
old 
company 
survive 
through 
several 
different 
phases 
of 
technology 
and 
market, 
this 
paper 
aims 
to 
look 
behind 
the 
scenes 
to 
find 
out 
how 
it 
was 
possible 
for 
such 
a 
major 
actor 
to 
suddenly 
go 
belly 
up. 
Financial 
studies 
shows 
a 
company 
striving 
to 
cut 
costs 
as 
of 
2000, 
but 
unable 
to 
recover 
lost 
turnover. 
The 
introduction 
of 
the 
next 
generation 
mobile 
communication 
technology 
4G 
also 
did 
not 
come 
early 
enough, 
preventing 
necessary 
turnover 
compensation. 
Early 
dismembering 
of 
the 
lucrative 
UMTS 
business 
to 
Alcatel 
Lucent 
also 
removed 
the 
bread 
and 
butter 
basis 
for 
a 
stable 
switch 
over 
into 
new 
technologies. 
Managerial 
aspects 
to 
the 
fall 
of 
the 
Canadian 
giant 
seem 
to 
have 
been 
many. 
Over 
belief 
in 
key 
performance 
indicators 
and 
incentive 
programs 
not 
assuring 
long 
time 
growth 
forced 
Nortel 
into 
situations 
counter 
productive 
to 
the 
necessary 
stable 
growth 
and 
technology 
adaptation. 
The 
mere 
fact 
that 
4 
CEOs 
had 
a 
go 
at 
the 
first 
8 
years 
of 
the 
21st 
century 
does 
indicate 
the 
instability 
at 
hand. 
Several 
corruption 
and 
accounting 
scandals 
rattled 
Nortel 
as 
well 
at 
the 
break 
of 
the 
new 
century, 
and 
the 
markets 
never 
regained 
belief 
in 
management. 
Historically, 
Nortel 
was 
a 
hard 
core 
technology 
production 
company, 
over 
time 
moving 
towards 
a 
high 
tech 
internet 
service 
provider 
entity 
with 
mind 
breaking 
developments 
in 
several 
areas. 
This 
evolution 
was 
not 
mirrored 
in 
the 
culture 
of 
the 
company, 
where 
engineering 
skills 
and 
values 
remained 
in 
power 
in 
spite 
of 
the 
evolution 
of 
the 
company 
towards 
service. 
At 
the 
end, 
Ericsson, 
Avaya, 
Alcatel 
Lucent 
and 
recently 
Ciena 
divided 
the 
company 
between 
them, 
and 
the 
rests 
of 
Nortel 
are 
more 
present 
in 
libraries 
than 
on 
any 
market. 
This 
paper 
will 
give 
you 
insights 
and 
show 
you 
the 
details 
behind 
the 
drastic 
demise 
of 
one 
of 
Canada’s 
and 
the 
worlds 
most 
impressive 
value 
destructive 
adventures.
5 
2. INTRODUCTION 
It 
is 
a 
part 
of 
evolution, 
companies 
come 
and 
companies 
go. 
Through 
thoroughly 
complicated 
mechanisms, 
mergers, 
joint 
ventures, 
acquisitions 
and 
semi 
Darwinist 
behaviors, 
new 
and 
temporarily 
stronger 
units 
are 
created, 
only 
to 
face 
the 
same 
processes 
over 
and 
over 
again. 
Looking 
back 
over 
the 
last 
hundred 
years 
or 
so, 
a 
non 
negligible 
number 
of 
great 
companies 
have 
seen 
this 
happen 
to 
them, 
and 
the 
world 
keeps 
turning 
after 
their 
disappearance 
as 
it 
did 
before. 
Actually, 
the 
relative 
number 
of 
companies 
that 
survive 
the 
100 
year 
mark 
with 
the 
same 
basic 
legal 
structure 
is 
very 
low, 
and 
if 
we 
look 
at 
companies 
once 
publicly 
listed, 
the 
number 
drops 
even 
further. 
The 
owner 
structures, 
hierarchies 
and 
investments 
are 
directed 
and 
named 
differently 
in 
the 
legal 
framework 
that 
our 
current 
society 
is 
governed 
by, 
all 
as 
a 
part 
of 
the 
eternal 
battle 
for 
market, 
supplier 
or 
customer 
power, 
followed 
by 
a 
not 
always 
logical 
mixture 
of 
individual 
demand 
for 
glory 
and 
fame. 
What 
if 
we 
look 
at 
one 
of 
the 
companies 
going 
through 
a 
very 
strong 
change, 
maybe 
even 
risking 
its 
mere 
existence? 
What 
has 
been 
going 
on 
in 
the 
company 
over 
the 
last 
years 
(maybe 
evidence 
is 
hidden 
even 
further 
back, 
but 
we 
shall 
limit 
ourselves 
to 
the 
last 
few 
decades)? 
By 
doing 
this, 
possibly 
we 
can 
gain 
financial 
and 
managerial 
insights 
to 
be 
used 
in 
future 
situations 
where 
the 
right 
managerial 
call 
has 
to 
be 
made. 
The 
Canadian 
telecommunications 
company 
Nortel, 
or 
more 
specifically 
Nortel 
Networks 
Cooperation, 
is 
an 
example 
we 
have 
chosen 
to 
follow 
through 
the 
hardship 
of 
the 
end 
other 
the 
20th 
and 
the 
beginning 
of 
the 
21st 
century, 
to 
the 
finally 
end 
up 
in 
Chapter 
11 
and 
under 
Canadian 
Creditors 
protection 
act. 
What 
actually 
went 
on 
financially? 
Where 
there 
managerial 
issues? 
Was 
technology 
itself 
a 
factor? 
Or, 
what 
about 
the 
markets, 
how 
did 
they 
behave 
in 
this 
time 
period? 
All 
of 
these 
questions 
may 
not 
be 
answered; 
some 
may 
lead 
us 
to 
insights. 
Only 
by 
diving 
deep 
into 
the 
remains 
to 
be 
found 
in 
literature, 
across 
internet 
and 
economic 
journals 
can 
we 
get 
in 
under 
the 
surface 
and 
try 
to 
express 
what 
actually 
went 
on. 
Let 
the 
journey 
begin… 
Society 
and 
telecommunication 
The 
Telecommunication 
Industry 
and 
all 
activities 
associated 
with 
it 
has 
taken 
an 
important 
position 
in 
the 
word 
economy. 
In 
2006 
the 
official 
estimates 
claim 
3% 
of 
the 
gross 
world 
product 
(GDP), 
or 
somewhere 
around 
USD 
1.2 
Trillion 
where 
allocated 
to 
this 
industry.1 
Macro 
economically 
speaking, 
a 
link 
between 
the 
development 
of 
the 
telecom 
sector 
in 
a 
country 
and 
its 
economic 
growth 
is 
generally 
considered 
as 
valid. 
Socially 
the 
behavioral 
patterns 
of 
the 
new 
generations 
are 
strongly 
influenced 
by 
the 
new 
information 
era, 
with 
SMS 
and 
social 
networking 
sites 
as 
two 
examples 
of 
second 
degree 
implications 
of 
the 
telecom 
development. 
New 
legislative 
organs 
and 
debates 
on 
international 
levels 
have 
been 
born 
alongside 
the 
technological 
evolution 
and 
of 
course 
the 
military 
impacts 
are 
evident. 
1 
« 
Telecom 
Industry 
to 
reach 
1.2 
Trillion 
in 
2006 
», 
VoIP 
Magazine, 
2005
6 
3. NORTEL 
– 
General 
Recent 
History 
Nortel, 
the 
name 
stemming 
from 
the 
early 
Northern 
Electric 
and 
Manufacturing 
Company 
Limited 
founded 
in 
1895 
as 
the 
American 
telecom 
pioneer 
BELL 
decided 
to 
created 
a 
stand 
alone 
entity 
for 
production 
aimed 
for 
the 
Canadian 
market, 
is 
since 
1999 
officially 
Nortel 
Networks 
Cooperation. 
In 
many 
ways 
this 
Toronto 
based 
technology 
enterprise 
represents 
for 
years 
the 
Canadian 
capacity 
to 
outperform 
the 
US 
neighbors. 
During 
certain 
phases 
of 
its 
last 
10 
years 
of 
existence, 
Nortel 
was 
the 
absolute 
dominant 
as 
an 
employer 
and 
as 
actor 
on 
the 
local 
Canadian 
stock 
market. 
In 
many 
ways 
the 
local 
social 
and 
political 
interests 
are 
intertwined 
with 
the 
development 
of 
the 
company, 
and 
now 
at 
the 
verge 
of 
its 
breakdown, 
protectionist 
behaviors 
surface 
in 
order 
to 
desperately 
protect 
what 
is 
left, 
often 
without 
any 
substance 
behind. 
The 
Canadian 
quasi 
giant, 
standing 
semi 
strong 
with 
still 
30 
000 
employees 
and 
an 
$11 
Billion 
turnover 
in 
2007 
is, 
or 
was, 
one 
of 
the 
major 
actors 
on 
the 
world 
telecom 
markets. 
The 
main 
competitors, 
across 
business 
units 
are 
well 
known 
actors 
such 
as 
Cisco 
Systems, 
Ericsson, 
Alcatel 
Lucent, 
Nokia 
Siemens 
Networks, 
Motorola, 
Huawei 
and 
NEC. 
Internet 
Bubble 
When 
Nortel 
market 
capitalization 
was 
at 
its 
top, 
it 
represented 
more 
than 
a 
third 
of 
the 
Toronto 
Stock 
Exchange 
value. 
As 
the 
bubble 
of 
the 
internet 
era 
burst, 
Nortel 
stock 
price 
fell 
from 
C$124 
to 
C$0.47, 
reducing 
the 
market 
capitalization 
value 
from 
C$398 
Billion 
in 
September 
2000 
to 
less 
than 
C$5 
Billion 
in 
August 
2002. 
It 
was 
much 
debated 
at 
the 
time 
that 
the 
CEO 
John 
Roth 
had 
sold 
stock 
options 
just 
before 
the 
fall 
in 
2000 
for 
over 
C$135 
Million 
alone. 
Accounting 
Troubles 
In 
the 
early 
21st 
century, 
Nortel 
was 
the 
scene 
for 
an 
accounting 
scandal 
that 
would 
leave 
traces 
for 
years 
to 
come.2 
The 
Internet 
Bubble 
had 
left 
the 
company 
bleeding, 
and 
a 
new 
top 
management 
was 
appointed 
with 
CFO 
Frank 
Dunn 
taking 
over 
as 
CEO 
after 
John 
Roth 
who 
retired 
under 
controversy. 
Frank 
Dunn 
then 
managed 
a 
major 
restructuring 
project 
reducing 
the 
workforce 
by 
two 
thirds 
(eliminating 
some 
60 
000 
jobs) 
and 
then 
finally 
reaching 
positive 
results 
in 
the 
beginning 
of 
2003. 
Apparently 
these 
numbers 
were 
based 
on 
some 
very 
creative 
bookkeeping 
by 
Dunn, 
his 
CFO 
Beatty 
and 
a 
controller 
by 
the 
name 
of 
Gollogly. 
The 
audit 
that 
followed 
reworked 
the 
balance 
sheets 
for 
2001, 
2002 
and 
2003 
repositioning 
some 
$900 
Million 
of 
liabilities, 
and 
large 
amounts 
of 
revenues 
being 
incorrectly 
booked 
in 
the 
late 
20th 
century. 
The 
results 
of 
this 
mismanagement 
were 
many, 
bonuses 
were 
repaid 
by 
managers, 
Dunn, 
Beatty 
and 
Gollogly 
were 
fired 
and 
the 
brand 
Nortel 
was 
heavily 
damaged 
through 
the 
association 
with 
corruption 
and 
an 
accounting 
scandal. 
2 « Nortel », en.wikipedia.org/wiki/Nortel, 17.11.2009
7 
Structure 
Around 
2007, 
the 
company 
presented 
itself 
with 
4 
major 
business 
units 
• Enterprise 
solutions, 
2007: 
$2620 
Million 
turnover, 
23.9% 
of 
total. 
Enterprise 
networking 
solutions 
for 
internet, 
VoIP, 
security, 
multimedia 
messaging, 
call 
centers 
and 
several 
integrated 
software 
applications 
on 
the 
workstations 
of 
the 
enterprise 
clients. 
These 
clients 
range 
from 
small 
companies 
to 
large 
multinationals. 
The 
business 
segment 
was 
still 
enjoying 
strong 
growth 
at 
the 
end 
of 
2007. 
Collaboration 
with 
Microsoft 
and 
IBM 
open 
up 
for 
further 
business 
development. 
• Carrier 
Networks, 
2007: 
$4493 
Million 
turnover, 
41% 
of 
total. 
Mobility 
Network 
Solutions, 
Carrier 
Networking 
solutions 
and 
specifically 
solutions 
for 
mobile 
applications. 
Complete 
systems 
for 
GSM, 
GPRS 
and 
EDGE 
for 
customers 
like 
France 
Telecom 
and 
T-­‐ 
Mobile 
in 
the 
US. 
• Metropolitan 
Ethernet 
Networks, 
MEN, 
2007: 
$1525 
Million 
turnover, 
13.9% 
of 
total 
A 
combined 
IP 
networks 
& 
optical 
technology 
for 
carrier 
and 
enterprise 
solutions. 
• Global 
Services 
2007: 
$2087 
Million 
turnover, 
19% 
of 
total. 
The 
separate 
service 
unit 
proposing 
service 
in 
four 
main 
areas: 
Network 
support, 
network 
management, 
network 
implementation 
and 
network 
applications. 
• Nortel 
Government 
Solutions 
This 
entity 
is 
a 
separate 
company, 
and 
manages 
contracts 
and 
contacts 
with 
public 
institutions 
in 
the 
US 
and 
around 
the 
world. 
The 
last 
few 
Years 
before 
the 
filing 
In 
no 
way 
did 
the 
following 
managements 
rest 
prudent 
over 
the 
time 
to 
follow. 
The 
last 
years 
leading 
up 
to 
January 
14th 
2009 
were 
filled 
with 
active 
managerial 
decisions 
like3 
• April 
2005, 
PEC 
Acquired, 
an 
IT 
service 
company 
with 
1700 
employees. 
• December 
2005, 
acquisition 
of 
Taman 
Networks 
to 
gain 
insights 
and 
market 
knowledge 
on 
high 
performance 
WAN 
IP. 
• December 
2006, 
divestiture 
of 
the 
radio 
based 
UMTS 
activity; 
all 
assets 
sold 
to 
Alcatel-­‐ 
Lucent. 
3 « Nortel », fr.wikipedia.org/wiki/Nortel, 24.09.2009
8 
4. Bankruptcy 
Filing 
On 
January 
14th 
2009 
Nortel 
Network 
Inc 
and 
14 
of 
its 
subsidiaries 
filed 
petitions 
for 
bankruptcy 
in 
the 
United 
States 
Bankruptcy 
Court 
for 
the 
District 
of 
Delaware 
seeking 
relief 
under 
chapter 
11 
of 
the 
US 
Bankruptcy 
Code. 
At 
the 
same 
time, 
similar 
filings 
were 
made 
in 
Canada, 
Israel 
and 
the 
UK. 
Already 
in 
December 
2008 
Moody’s 
rating 
had 
gone 
down 
to 
Caa-­‐2 
signaling 
a 
risk 
for 
bankruptcy. 
Chapter 
11, 
a 
description 
In 
order 
to 
understand 
what 
happened 
to 
Nortel 
on 
the 
14 
of 
January, 
A 
brief 
description 
of 
the 
Chapter 
11 
proceedings 
and 
regulations.4 
In 
general 
the 
American 
Chapter 
11 
is 
considered 
very 
lenient 
on 
management, 
often 
seen 
as 
guilty 
in 
creating 
the 
situation 
forcing 
the 
company 
to 
call 
for 
support 
. 
The 
European 
counterparts 
are 
much 
stricter 
to 
the 
post 
bankruptcy 
management. 
There 
are 
3 
main 
chapters 
in 
the 
United 
States 
Bankruptcy 
Code, 
regularizing 
bankruptcy 
cases. 
This 
picture 
describes 
the 
complexity 
schematically.5 
Chapter 
7 
– 
Liquidation 
Deals 
with 
the 
liquidation 
of 
a 
bankruptcy, 
i.e. 
companies 
in 
very 
large 
debt 
situations 
can 
immediately 
be 
liquidated 
and 
the 
assets 
sold 
to 
reimburse 
the 
creditors 
in 
order 
of 
priority. 
Also 
individuals 
can 
be 
concerned 
by 
this. 
Chapter 
11 
– 
Business 
reorganization 
If 
a 
business 
is 
unable 
to 
pay 
its 
creditors, 
they 
or 
the 
business 
can 
seek 
protection 
under 
Chapter 
11. 
This 
normally 
implies 
that 
the 
business 
continues 
under 
the 
control 
of 
the 
debtor, 
but 
that 
it 
is 
subject 
to 
oversight 
and 
jurisdiction 
of 
the 
court. 
The 
Chapter 
11 
allows 
the 
debtor 
in 
possession 
several 
means 
to 
restructure 
the 
business. 
A 
debtor 
can 
organize 
new 
loans 
under 
favourable 
terms, 
with 
the 
new 
creditors 
being 
prioritized 
on 
repayments. 
Contracts 
can 
be 
cancelled 
and 
or 
rejected, 
litigation 
is 
not 
possible 
due 
to 
a 
state 
of 
“Automatic 
Stay” 
where 
any 
litigation 
initiatives 
are 
held 
until 
liquidation 
or 
the 
company 
emerges 
from 
Chapter 
11. 
4 
« 
Chapter 
11 
», 
en.wikipedia.org/wiki/Chapter_11 
5 
www.bancruptyvisulas.com, 
18.11.2009
Any 
Chapter 
11 
filing 
will 
be 
follow 
by 
a 
bankruptcy 
plan. 
This 
plan 
is 
proposed 
by 
any 
party 
interested 
in 
the 
case, 
and 
agreed 
upon 
with 
all 
the 
creditors. 
If 
no 
agreement 
can 
be 
found, 
either 
the 
company 
passes 
to 
Chapter 
7 
– 
Liquidation 
or 
the 
activity 
returns 
to 
a 
status 
quo 
before 
the 
filing 
allowing 
for 
individual 
direct 
“classical” 
legal 
measures 
to 
be 
taken. 
A 
Chapter 
11 
subject 
can 
pass 
to 
Chapter 
7 
– 
Liquidation 
if 
this 
is 
in 
the 
interest 
of 
all 
creditors, 
or 
the 
company 
in 
question 
can 
be 
liquidated 
under 
Chapter 
11 
with 
the 
current 
management 
if 
this 
is 
deemed 
the 
best 
solution. 
During 
the 
reorganization, 
the 
creditors 
are 
reimbursed 
according 
to 
a 
priority 
list 
defined 
by 
law. 
Secured 
debts 
(with 
i.e. 
collateral 
or 
security 
interest) 
will 
be 
paid 
first, 
and 
the 
employees 
and 
suppliers 
before 
any 
unsecured 
credits 
are 
addressed. 
The 
prior 
level 
of 
priority 
must 
be 
completely 
cleared 
before 
proceeding 
to 
the 
next 
one. 
9 
Chapter 
13 
– 
Individual 
reorganization 
As 
chapter 
11, 
chapter 
13 
defines 
a 
plan 
for 
the 
concerned 
party 
(an 
individual) 
to 
refinance 
its 
debt 
over 
time. 
This 
is 
in 
contrast 
to 
Chapter 
7 
that 
offers 
immediate 
relief. 
After 
the 
filing 
Although 
the 
initial 
intention 
of 
Nortel 
CEO 
M 
Zafirovski 
seems 
to 
have 
been 
to 
re-­‐stabilize 
the 
company 
and 
renegotiate 
the 
debt 
through 
a 
Chapter 
11 
procedure, 
the 
final 
effects 
of 
the 
crises 
were 
stronger 
then 
what 
he 
had 
expected. 
Thus, 
the 
events 
that 
followed 
show 
the 
new 
chosen 
direction, 
to 
move 
towards 
a 
refinancing 
by 
auctioning 
away 
the 
divisions 
one 
by 
one. 
On 
the 
25 
of 
February 
2009, 
Nortel 
announced 
the 
disengagement 
of 
3200 
persons, 
or 
approximately 
10% 
of 
the 
remaining 
workforce. 
In 
July 
2009 
Nortel 
sells 
its 
Enterprise 
Solutions 
business 
to 
Avaya 
for 
$475 
Million. 
Also 
in 
July, 
Ericsson 
acquires 
the 
Carrier 
Networks 
division 
from 
Nortel 
for 
an 
estimated 
USD 
$1,130 
Million. 
This 
in 
spite 
of 
some 
heavy 
political 
movements 
against 
a 
sell 
of 
an 
industry 
of 
this 
size 
to 
a 
foreign 
entity. 
Management 
President 
and 
CEO 
Mike 
Zafirovski, 
earlier 
at 
GE 
and 
Motorola, 
member 
of 
the 
board 
at 
Motorola 
and 
Boeing6, 
joined 
the 
company 
in 
2005, 
well 
aware 
of 
the 
company’s 
actual 
situation. 
As 
a 
practicing 
Ironman 
triathlete 
he 
was 
used 
to 
long 
and 
hard 
challenges, 
possibly 
this 
one 
was 
the 
first 
one 
he 
failed.7 
After 
four 
years 
of 
active 
restructuring 
and 
planning 
for 
the 
future 
in 
the 
aftermath 
of 
the 
internet 
bubble 
that 
plunged 
Nortel 
from 
$30 
to 
$11 
Billion 
turnover 
in 
only 
a 
few 
years, 
the 
crisis 
in 
2008 
might 
simply 
have 
been 
too 
much 
for 
the 
Canadian 
telecom 
operator. 
6 
« 
Nortel 
Networks 
Group 
», 
BusinessWeek, 
, 
17.11.09 
7 
« 
Nortel’s 
Road 
to 
Bankruptcy 
», 
BusinessWeek, 
15.01.09
10 
At 
his 
side, 
Mr. 
Zafirovski 
had 
amongst 
others 
8 
John 
Roese, 
CTO, 
2 
years 
and 
seven 
months 
at 
Nortel, 
history 
of 
several 
different 
CTO 
positions 
Richard 
Lowe, 
President 
Carrier 
Networks, 
history 
of 
29 
years 
at 
Nortel 
Joel 
Hackney, 
President 
Enterprise 
Solutions, 
Nortel 
from 
2005 
– 
history 
at 
GE 
as 
GM 
for 
GE 
Industrial 
Philippe 
Morin, 
President 
of 
Metro 
Ethernet 
Networks, 
history 
of 
19 
years 
at 
Nortel 
Dietmar 
Wendt, 
President 
Global 
Services, 
history 
at 
IBM 
Chuck 
Saffell 
Jr, 
CEO 
Nortel 
Government 
Solutions, 
career 
history 
in 
governmental 
organizations 
M. 
Zafirovski 
eventually 
resigned 
on 
August 
10, 
2009 
on 
his 
own 
initiative. 
That 
he 
is 
now 
filing 
claims 
for 
a 
retroactive 
severance 
package 
(USD 
12 
Million) 
has 
set 
off 
major 
reactions 
within 
the 
Nortel 
and 
ex 
Nortel 
employee 
community. 
Other 
top 
executives 
received 
major 
retention 
packages 
after 
the 
filing 
of 
January 
14th 
as 
the 
hope 
was 
initially 
to 
re-­‐emerge 
after 
the 
filing, 
even 
though 
any 
severance 
pays 
to 
employees 
after 
that 
date 
had 
been 
frozen, 
as 
compensations 
funds 
are 
considered 
general 
assets 
of 
the 
company 
and 
subject 
to 
claim 
for 
all 
creditors. 
8 
« 
Nortel 
Networks 
Group 
», 
BusinessWeek, 
, 
17.11.09
11 
5. Background 
on 
Nortel 
competition 
The 
number 
of 
actors 
on 
the 
telecom 
market 
is 
hard 
to 
define. 
Below 
is 
a 
brief 
description 
of 
a 
couple 
of 
the 
competitor 
that 
Nortel 
faces 
in 
the 
optical 
switching 
and 
optical 
transport 
segments. 
Ciena 
2008: 
2203 
Employees, 
USD 
Revenue 
0.9 
Billion. 
Despite 
its 
relative 
small 
size 
compared 
to 
the 
other 
actors 
listed 
here, 
Ciena 
has 
a 
leadership 
position 
in 
the 
optical 
transport 
and 
switching 
market 
Ciena’s 
bid 
for 
the 
MEN 
business 
as 
a 
stalking 
horse9, 
[a 
term 
describing 
the 
first 
bidder 
and 
the 
special 
terms 
that 
follow 
from 
negotiation 
on 
that 
specific 
role] 
gives 
them 
a 
favorable 
position 
to 
move 
forwards 
into 
the 
bidding 
phase. 
Cisco 
Systems 
2008: 
> 
65 
000 
Employees, 
USD 
Revenue 
36.1 
Billion. 
Cisco 
Systems 
is 
a 
California 
based 
telecom 
company, 
founded 
in 
1984 
by 
a 
married 
couple 
studying 
at 
Stanford 
University10. 
In 
the 
internet 
boom 
of 
1999 
the 
company 
was 
the 
single 
most 
valued 
company 
in 
the 
World 
with 
a 
market 
capitalization 
value 
above 
USD 
500 
Million. 
Still 
in 
June 
2009, 
the 
company 
has 
a 
market 
capitalization 
value 
of 
above 
USD 
100 
Billion, 
allowing 
for 
a 
position 
in 
the 
DOW 
Jones 
index 
as 
General 
Motors 
was 
delisted 
from 
the 
index 
as 
it 
applied 
for 
protection 
under 
Chapter 
11. 
Ericsson 
2008: 
78 
740 
Employees, 
SEK 
Revenue 
208 
Billion. 
[USD 
29 
Billion] 
Ericsson, 
or 
Telefonaktiebolaget 
L. 
M. 
Ericsson, 
is 
a 
Swedish 
company 
based 
in 
Kista 
outside 
Stockholm 
founded 
in 
1876 
by 
Lars 
Magnus 
Ericsson. 
Ericsson 
has 
in 
the 
21st 
century 
been 
focusing 
further 
and 
further 
on 
back 
end 
technology 
solutions 
to 
support 
internet 
and 
communications. 
The 
creation 
of 
Sony-­‐Ericsson 
in 
2001 
emphasized 
this 
strategic 
move 
away 
from 
B2C 
industry. 
The 
business 
unit 
Carrier 
Networks 
was 
acquired 
from 
Nortel 
after 
the 
bankruptcy. 
9 
« 
The 
Stalking 
Horse 
», 
www.jonesday.com 
10 
« 
Cisco 
Systems 
», 
en.wikipedia.org/wiki/Cisco_Systems
12 
Alcatel 
Lucent 
2008: 
77 
717 
Employees, 
EUR 
Revenue 
16,9 
Billion. 
[USD 
25.4 
Billion] 
Alcatel 
Lucent 
is 
a 
France 
Telecom 
Company 
based 
in 
Paris, 
France. 
Late 
2006 
the 
UMTS 
Business 
of 
Nortel 
was 
acquired 
by 
Alcatel 
Lucent. 
The 
Ex 
CEO 
of 
Alcatel 
Lucent, 
Mrs. 
Patricia 
Russo, 
is 
a 
non 
executive 
member 
of 
the 
board 
at 
Avaya 
Inc, 
the 
company 
who 
later 
bought 
the 
Nortel 
Business 
Unit 
Enterprise 
Solutions. 
Nokia 
Siemens 
Networks 
2008: 
60 
000 
Employees, 
EUR 
revenue 
15,3 
Billion 
[USD 
22.7 
Billion] 
Created 
in 
2006, 
the 
Siemens 
AG 
COM 
Business 
Unit 
(with 
certain 
exceptions) 
and 
the 
Nokia 
Network 
Business 
Group 
merged 
into 
a 
new 
company 
on 
June 
19, 
2006. 
Headquartered 
in 
Espoo, 
Finland. 
Huawei 
2008: 
87 
502 
Employees, 
USD 
Revenue 
23.3 
Billion 
Huawei 
is 
the 
main 
Chinese 
actor 
on 
the 
global 
telecom 
market. 
Based 
in 
Shenzhen 
in 
the 
Guangdong, 
it 
was 
established 
in 
1988 
and 
is 
still 
today 
privately 
held. 
In 
December 
2008, 
BusinessWeek 
magazine 
puts 
Huawei 
in 
third 
position 
after 
Google 
and 
Apple 
as 
the 
world’s 
most 
Influential 
companies.
6. Analyzing 
Financial 
Data 
Method 
The 
DuPont 
Analysis 
simply 
breaks 
down 
the 
results 
(Return 
on 
Invested 
Capital) 
of 
a 
company 
into 
subparts 
that 
allow 
for 
intra 
industry 
comparisons. 
The 
model 
is 
not 
applicable 
in 
all 
company 
comparisons, 
but 
for 
classical 
structures 
with 
production, 
sales 
and 
product 
development, 
the 
tool 
provides 
insights 
otherwise 
difficult 
to 
realize. 
All 
analysis 
for 
the 
results 
below 
can 
be 
found 
in 
graphical 
form 
at 
the 
end 
of 
this 
paper. 
13 
ROIC 
The 
ROIC 
gives 
us 
a 
measure 
for 
how 
efficiently 
a 
company 
is 
allocating 
its 
capital. 
It 
is 
usually 
expressed 
as 
a 
ration 
between 
NOPAT 
(Net 
operating 
profit 
after 
tax) 
/ 
Total 
capital 
invested. 
For 
a 
company 
to 
allocate 
its 
capital 
efficiently 
ROIC 
needs 
to 
be 
higher 
than 
the 
company’s 
WACC. 
As 
we 
can 
see 
from 
the 
bar 
charts 
showing 
ROIC 
there 
is 
only 
two 
out 
of 
five 
companies 
that 
even 
manage 
to 
have 
a 
positive 
ROIC 
over 
the 
last 
four 
years. 
Even 
without 
information 
on 
the 
companies’ 
WACC, 
we 
can 
clearly 
state 
that 
the 
three 
companies 
with 
a 
negative 
ROIC 
are 
destroying 
value. 
With 
so 
many 
of 
the 
major 
players 
in 
the 
industry 
destroying 
value, 
it 
could 
be 
a 
sign 
that 
there 
is 
overcapacity 
in 
the 
industry 
and 
that 
some 
of 
the 
players 
need 
to 
exit. 
From 
the 
ROIC 
figures 
of 
the 
last 
four 
years 
Nortel 
we 
can 
see 
that 
Nortel 
is 
the 
weakest 
of 
the 
major 
players. 
Adding 
the 
knowledge 
of 
accounting 
scandals 
earlier 
in 
the 
decade, 
it 
is 
surprising 
that 
Nortel 
has 
been 
able 
to 
continue 
for 
as 
long 
as 
it 
has 
as 
an 
independent 
actor. 
Economic 
profit 
as 
measured 
by 
Invested 
Capital 
(ROIC 
– 
WACC) 
gives 
us 
an 
indicator 
of 
how 
much 
value 
is 
actually 
being 
destroyed 
by 
these 
companies. 
Return 
on 
sales 
Return 
on 
sales 
is 
considered 
as 
the 
operational 
profit 
margin. 
It 
measures 
a 
company’s 
operational 
efficiency, 
and 
is 
expressed 
as 
a 
ratio 
between 
EBIT/Revenue. 
Once 
again 
we 
see 
that 
there 
are 
two 
companies, 
Ericsson 
and 
Cisco, 
that 
stick 
out 
and 
are 
the 
only 
ones 
delivering 
healthy 
margins. 
The 
ratio 
charts 
also 
show 
a 
clear 
trend 
towards 
increased 
pressures 
on 
margins 
through 
the 
years 
2005 
to 
2008. 
Interestingly 
enough 
Nortel 
shows 
an 
opposite 
trend 
until 
disaster 
hits 
in 
2008. 
This 
might 
have 
been 
interpreted 
as 
a 
turnaround 
operation 
but 
is 
more 
likely 
to 
have 
been 
more 
accounting 
magic 
and 
an 
effort 
to 
meet 
margin 
targets 
at 
all 
costs. 
Incidentally, 
some 
of 
the 
same 
behavior 
is 
observed 
in 
Ciena’s 
figures 
which 
might 
be 
a 
bad 
sign 
for 
the 
future. 
Cost 
of 
goods 
sold 
The 
ratio 
of 
turnover 
to 
Cost 
of 
goods 
sold 
(COGS) 
tells 
us 
how 
effective 
a 
company 
is 
at 
producing 
its 
good 
and 
getting 
an 
adequate 
price 
in 
the 
market. 
Comparing 
all 
the 
companies 
we 
see 
that 
with 
the 
exception 
of 
NSN, 
which 
probably 
have 
some 
post-­‐merger 
operational 
problems, 
Nortel 
has 
a 
consistently 
higher 
COGS/Revenue 
ratio 
than 
the 
others. 
This 
can 
possibly 
be 
attributed 
to 
aggressive 
pricing 
but 
is 
most 
likely 
a 
result 
of 
an 
over-­‐engineered 
product 
portfolio. 
Nortel 
has
always 
been 
a 
company 
that 
focused 
on 
being 
a 
technology 
leader 
and 
this 
has 
most 
probably 
been 
to 
the 
detriment 
of 
production 
costs. 
There 
is 
a 
marked 
trend 
across 
all 
companies 
that 
the 
ration 
of 
COGS 
to 
the 
turnover 
is 
increasing 
over 
the 
period 
studied. 
This 
is 
evidence 
of 
an 
increasingly 
tougher 
market 
place 
and 
the 
companies 
are 
cutting 
prices 
in 
order 
to 
retain 
volumes. 
14 
Selling, 
General 
and 
Administrative 
Expenses 
The 
SG&A 
ratio 
tells 
us 
how 
much 
of 
the 
company’s 
revenues 
are 
spent 
on 
activities 
that 
can 
be 
directly 
linked 
to 
products. 
A 
large 
part 
of 
these 
costs 
are 
quite 
“sticky” 
as 
it 
takes 
time 
to 
downsize 
warehouse 
capacity 
or 
to 
lay-­‐off 
people 
if 
the 
downturn 
is 
considered 
to 
be 
long-­‐term. 
As 
such, 
it 
is 
normal 
that 
we 
will 
see 
certain 
increase 
in 
this 
ratio 
as 
growth 
slows, 
but 
there 
is 
something 
out 
of 
the 
ordinary 
going 
on 
in 
Nortel 
that 
has 
an 
increase 
of 
over 
20% 
in 
its 
SG&A. 
We 
can 
attribute 
this 
event 
to 
the 
fact 
that 
while 
Nortel 
sold 
the 
UMTS 
business 
unit 
and 
started 
to 
shed 
off 
the 
rest 
of 
the 
company 
units 
(starting 
with 
the 
Alteon 
unit), 
it 
still 
maintained 
an 
unhealthy 
level 
of 
unnecessary 
support 
functions 
that 
weighed 
down 
on 
its 
SG&A. 
In 
addition, 
the 
order 
of 
the 
day 
during 
the 
analyzed 
period 
of 
time 
was 
to 
bring 
in 
orders 
and 
all 
abuses 
of 
SG&A 
to 
that 
end 
were 
practically 
excused. 
Capital 
Turnover 
The 
capital 
turnover 
tells 
us 
how 
effectively 
invested 
capital 
is 
used 
to 
generate 
revenues 
and 
is 
expressed 
by 
the 
ration 
Revenues/Invested 
Capital. 
The 
telecom 
equipment 
industry 
is 
a 
capital 
intensive 
industry 
as 
exhibited 
by 
all 
companies 
showing 
a 
Capital 
Turnover 
of 
less 
than 
1. 
The 
big 
exception 
here 
is 
Ericsson 
which 
is 
managing 
their 
balance 
sheet 
far 
more 
efficiently 
than 
its 
competitors 
with 
a 
capital 
turnover 
of 
nearly 
2. 
The 
data 
still 
shows 
quite 
a 
bit 
of 
variation 
between 
the 
companies 
but 
Nortel 
seems 
to 
be 
in 
line 
with 
what 
should 
be 
expected 
in 
this 
industry. 
Fixed 
Assets 
When 
analyzing 
the 
fixed 
assets 
we 
want 
to 
see 
how 
efficiently 
the 
company 
uses 
its 
fixed 
assets 
to 
generate 
revenue. 
In 
this 
analysis 
the 
fixed 
asset 
category 
is 
broken 
down 
into 
two 
categories. 
Property, 
Plant 
and 
Equipment 
(PPE) 
and 
Long 
Term 
Investments 
(LTI). 
First 
looking 
at 
PPE 
we 
see 
that 
Nortel 
has 
the 
least 
efficient 
use 
of 
fixed 
assets, 
and 
Ericsson 
has 
by 
far 
the 
most 
efficient. 
Again 
we 
will 
argue 
the 
point 
that 
Nortel’s 
wish 
to 
always 
be 
in 
the 
forefront 
of 
technology 
development 
makes 
their 
factories 
more 
expensive 
not 
only 
to 
run 
but 
also 
to 
build. 
The 
more 
dramatic 
development 
is 
shown 
in 
the 
evolution 
of 
LTI. 
Here 
we 
see 
that 
Nortel 
almost 
stops 
its 
long 
term 
investments 
from 
2006 
an 
onwards. 
This 
is 
a 
clear 
sign 
that 
the 
company 
is 
having 
serious 
trouble. 
However, 
this 
sharp 
decline 
in 
investments 
is 
managing 
to 
keep 
the 
total 
Capital 
Turnover 
looking 
quite 
healthy 
for 
2007. 
Intangible 
Assets 
Intangible 
assets 
are 
defined 
as 
non-­‐monetary 
assets 
that 
are 
not 
physical 
in 
nature. 
They 
can 
be 
divided 
into 
two 
primary 
sub-­‐categories 
– 
legal 
intangibles 
(that 
can 
be 
owned) 
and 
competitive 
intangibles 
(not 
owned 
but 
embedded 
in 
the 
organization). 
The 
two 
most 
important 
sources 
of
intangible 
assets 
in 
the 
telecom 
equipment 
industry 
are 
patents 
and 
goodwill 
that 
stems 
from 
acquisitions 
where 
a 
premium 
over 
book 
value 
has 
been 
paid 
for 
the 
acquired 
company. 
Earlier 
in 
the 
decade 
Nortel 
had 
to 
massively 
write 
down 
its 
goodwill 
after 
it 
was 
discovered 
that 
it 
had 
overpaid 
some 
of 
its 
acquisition. 
As 
we 
can 
see 
from 
the 
charts 
the 
ratio 
of 
intangible 
assets/expense 
ratio 
varies 
hugely 
between 
the 
companies 
and 
Nortel 
does 
not 
seem 
to 
have 
inflated 
this 
asset 
class, 
still 
they 
take 
a 
huge 
write-­‐down 
in 
2008. 
The 
value 
that 
is 
left 
for 
intangible 
assets 
are 
mostly 
patents 
and 
will 
probably 
be 
a 
significant 
part 
of 
the 
value 
for 
acquirers. 
Whether 
or 
not 
all 
patents 
will 
be 
sold 
as 
parts 
of 
the 
divisions 
will 
be 
an 
interesting 
story 
to 
follow. 
15 
Cash 
position 
The 
cash 
position 
is 
a 
signal 
of 
financial 
strength 
and 
liquidity. 
A 
strong 
cash 
position 
means 
that 
the 
company 
has 
enough 
cash 
to 
fund 
operations 
and 
sustain 
market 
downturns. 
However, 
a 
cash 
position 
that 
is 
too 
strong 
can 
be 
signaling 
a 
lack 
of 
new 
development 
within 
the 
company. 
Two 
of 
the 
companies 
in 
this 
study 
seem 
to 
fall 
into 
that 
category. 
Both 
Cisco 
and 
Ciena 
hold 
so 
much 
cash 
that 
investors 
should 
ask 
themselves 
if 
it 
is 
not 
better 
to 
put 
the 
money 
in 
the 
bank 
rather 
than 
invest 
in 
companies 
that 
do 
not 
put 
their 
money 
to 
work. 
Nortel’s 
cash 
position 
seems 
reasonable 
in 
this 
industry. 
Working 
Capital 
Working 
Capital 
is 
an 
indicator 
of 
a 
company’s 
short 
term 
financial 
health. 
Does 
its 
current 
assets 
support 
its 
current 
liabilities? 
We 
see 
that 
both 
Nortel 
and 
Alcatel 
has 
negative 
working 
capital 
whereas 
the 
other 
companies 
operate 
in 
a 
range 
between 
0 
and 
15% 
of 
revenue. 
The 
negative 
working 
capital 
of 
Nortel 
is 
probably 
a 
sign 
that 
current 
liabilities 
are 
used 
to 
fund 
the 
operating 
cycle 
while 
maintaining 
its 
cash 
position.
7. Analyzing 
Management 
at 
Nortel 
Unclear 
strategy 
+ 
failed 
execution 
= 
Bad 
Management 
In 
spite 
of 
all 
the 
court 
hearings, 
restructuring 
negotiations 
and 
massive 
layoffs, 
Nortel 
Networks 
still 
had 
to 
file 
for 
bankruptcy 
at 
the 
beginning 
of 
2009. 
Along 
the 
way, 
it 
dragged 
the 
millions 
of 
shareholders 
that 
held 
a 
dash 
of 
hope 
for 
survival. 
Was 
this 
really 
a 
surprise 
to 
the 
market? 
In 
our 
view, 
the 
signs 
were 
there; 
in 
big 
bold 
red 
above 
and 
below 
the 
line. 
Nortel 
had 
been 
in 
a 
state 
of 
coma 
for 
most 
of 
the 
past 
five 
years 
and 
any 
mention 
of 
Nortel 
in 
the 
news 
was 
actually 
NOT 
good 
news. 
Nortel 
has 
been 
an 
active 
participant 
of 
one 
of 
the 
worst 
management 
mayhems 
of 
the 
telecommunications 
industry 
in 
recent 
history. 
Four 
(4) 
CEOs 
in 
eight 
(8) 
years, 
a 
series 
of 
massive 
layoffs 
totaling 
65,000 
jobs 
cut 
since 
2001 
and 
several 
accounting 
scandals 
later, 
what’s 
left 
of 
Nortel? 
It 
is 
a 
fact 
that 
assets 
are 
being 
passed 
on 
to 
the 
highest 
bidder. 
For 
the 
thousands 
of 
employees 
who 
have 
already 
lost 
their 
jobs, 
the 
many 
more 
who 
certainly 
will 
and 
the 
shareholders 
whose 
funds 
have 
disappeared 
into 
thin 
air, 
Nortel’s 
bankruptcy 
filing 
is 
of 
no 
comfort. 
For 
most 
Canadians, 
Nortel 
was 
more 
than 
a 
Canadian 
company 
and 
never 
just 
a 
mere 
investment 
stock. 
Nortel 
stood 
for 
international 
Canadian 
success 
and 
was 
a 
symbol 
of 
its 
modern 
telecommunication 
industry. 
To 
put 
it 
in 
perspective, 
the 
US 
has 
Cisco, 
Finland 
has 
Nokia 
and 
Sweden 
has 
Ericsson. 
Today, 
Nortel 
is 
simply 
a 
symbol 
of 
unjustified 
investments, 
an 
example 
of 
a 
financial 
roller 
coaster 
and 
the 
evidence 
of 
value 
destruction 
in 
a 
company 
where 
its 
management 
was 
entirely 
responsible 
of 
its 
demise. 
We 
want 
to 
discuss 
here 
the 
culprit 
of 
this 
mess 
as 
well 
as 
the 
mistakes 
made. 
Naturally, 
the 
simplistic 
manner 
to 
approach 
this 
will 
be 
to 
blame 
it 
on 
the 
overall 
industry 
consolidation 
and 
the 
fact 
that 
a 
bubble 
is 
in 
burst 
mode 
in 
the 
telecommunications 
industry 
since 
2001. 
However, 
we 
look 
for 
the 
brains 
of 
the 
operation 
and 
more 
specifically 
for 
the 
people 
responsible. 
Nortel’s 
downfall 
can 
be 
easily 
digested 
by 
merely 
looking 
at 
the 
portrayal 
of 
its 
four 
CEOs 
since 
2000. 
Although 
Nortel’s 
problem 
may 
have 
arguably 
commenced 
several 
years 
back, 
let’s 
start 
with 
John 
Roth, 
who 
was 
named 
Canada’s 
CEO 
of 
the 
Year 
by 
a 
Bay 
Street 
panel 
in 
the 
fall 
of 
2000 
right 
after 
Nortel’s 
stock 
hit 
its 
peak 
of 
$124 
a 
share. 
Of 
course, 
one 
week 
after 
receiving 
the 
award, 
Roth 
delivered 
the 
first 
of 
a 
series 
of 
disappointments 
during 
his 
term: 
quarterly 
earnings 
fell 
short 
of 
analysts’ 
expectations 
and 
the 
stock 
sunk 
25% 
in 
a 
single 
day. 
As 
the 
great 
communicator, 
Roth 
quickly 
assured 
the 
public 
that 
Nortel’s 
growth 
will 
still 
hold 
and 
that 
he 
was 
forecasting 
a 
30% 
rise 
in 
sales. 
The 
joy 
did 
not 
last 
long 
since 
only 
sixty 
days 
after 
that, 
Roth 
cut 
that 
forecast 
in 
half 
and 
announced 
a 
layoff 
to 
10,000 
people. 
The 
signs 
were 
there; 
it 
looked 
like 
the 
beginning 
of 
the 
end. 
Further 
signs? 
Well, 
Roth 
will 
retire 
by 
the 
end 
of 
2001 
and 
will 
walk 
away 
with 
approximately 
$139 
million 
in 
compensation 
and 
stock 
options. 
By 
today’s 
standards, 
an 
outrageous 
amount 
of 
money 
for 
a 
failed 
company; 
in 
yesteryear, 
a 
newsworthy 
front 
page 
article 
representing 
success. 
After 
Roth, 
Nortel 
decided 
that 
it 
was 
time 
to 
put 
the 
house 
in 
order 
and 
wanted 
show 
the 
street 
as 
well 
as 
its 
shareholders 
that 
they 
could 
restore 
confidence 
and 
had 
the 
intention 
to 
remain 
in 
a 
particular 
business 
segment 
only 
if 
they 
could 
be 
either 
#1 
or 
#2. 
To 
do 
that, 
Nortel 
quickly 
named 
Frank 
Dunn. 
Let’s 
clarify 
that 
Dunn 
was 
Roth’s 
CFO 
and 
was 
portrayed 
as 
the 
man 
who 
will 
bring 
financial 
restraint 
to 
a 
company 
that 
had 
grown 
unwieldy. 
Dunn 
led 
the 
company 
for 
2½ 
years 
and 
the 
stock 
fell 
by 
half 
during 
his 
watch. 
Dunn 
was 
fired 
for 
cause 
in 
April 
2004 
after 
surmounting 
allegations 
that 
he 
had 
helped 
orchestrate 
a 
massive 
accounting 
fraud 
aimed 
at 
inflating 
profits. 
Dunn 
is 
currently 
still 
prosecuted 
in 
Canada 
and 
the 
US 
and 
denies 
any 
wrongdoing. 
Nortel 
management 
lived, 
fed 
off 
and 
was 
compensated 
on 
performance 
indicators. 
The 
company 
was 
strictly 
operated 
16
by 
indicators 
without 
regard 
for 
the 
overall 
value 
created 
or 
destroyed. 
In 
this 
case, 
we 
know 
they 
were 
value 
destroying 
indicators 
because 
they 
concentrated 
in 
the 
everyday 
operations 
rather 
than 
on 
the 
life 
of 
the 
company. 
By 
the 
time 
the 
company 
was 
turned 
to 
Mr. 
Owen 
in 
2004, 
Nortel’s 
mishaps 
had 
exploded 
into 
full-­‐ 
blown 
scandals. 
The 
ex-­‐Navy 
admiral 
and 
former 
vice-­‐chairman 
of 
the 
U.S. 
Joint 
Chiefs 
of 
Staff 
was 
brought 
in 
to 
re-­‐establish 
trust 
and 
credibility. 
Unfortunately 
for 
employees, 
shareholders 
and 
the 
future 
of 
Nortel, 
the 
appointment 
achieved 
neither. 
Owens’ 
integrity 
was 
not 
in 
question; 
however, 
his 
ability 
at 
running 
navy 
ships 
and 
its 
personnel 
was 
not 
necessarily 
a 
leverage 
point 
to 
operate 
a 
company 
of 
the 
size 
and 
complexity 
of 
Nortel. 
A 
direct 
result 
of 
this 
was 
the 
defection 
of 
top 
executives 
and 
a 
30% 
decline 
in 
the 
stock 
price 
within 
a 
short 
period 
of 
18 
months. 
By 
this 
time, 
any 
outside 
observer 
could 
have 
concluded 
that 
incompetence 
was 
the 
real 
problem 
at 
Nortel 
and 
Owens 
could 
do 
nothing 
to 
change 
that 
perception. 
If 
incompetence 
was 
the 
problem, 
why 
not 
then 
find 
a 
top 
executive 
with 
a 
proven 
record 
of 
delivering 
performance 
and 
strict 
management. 
Enter 
Mr. 
Mike 
Zafirovski. 
Mike 
Zafirovski 
was 
a 
rising 
star 
at 
Motorola 
and 
was 
hired 
at 
a 
great 
expense. 
Mike’s 
arrival 
to 
Nortel 
was 
announced 
with 
bells 
and 
whistles. 
After 
all, 
Mike 
had 
a 
track 
record 
at 
Motorola 
and 
had 
worked 
with 
the 
best 
Six 
Sigma 
practices 
at 
GE. 
Mike 
certainly 
knew 
how 
to 
turnaround 
a 
company 
and 
was 
considered 
to 
have 
great 
industry 
knowledge. 
During 
his 
tenure, 
Nortel 
did 
become 
leaner 
but 
not 
meaner; 
Nortel 
did 
try 
to 
considerably 
lower 
its 
costs, 
we 
can 
see 
this 
from 
our 
analysis. 
In 
fact, 
we 
can 
consider 
that 
Nortel 
was 
an 
athlete 
preparing 
for 
a 
marathon 
by 
first 
loosing 
weight 
to 
go 
faster, 
but 
eventually 
not 
concentrating 
in 
the 
essential 
muscles 
nor 
working 
on 
its 
resistance 
or 
breathing 
techniques. 
After 
Nortel 
completed 
a 
reverse 
10-­‐for-­‐1 
stock 
split 
in 
2006, 
it 
announced 
the 
sale 
of 
its 
UMTS 
division 
to 
Alcatel-­‐Lucent 
for 
USD 
$320 
million. 
Nortel 
sold 
off 
this 
unit 
on 
a 
straight 
cash 
agreement; 
1,700 
Nortel 
employees 
transferred 
to 
Alcatel, 
mostly 
engineers 
based 
in 
France, 
Canada 
and 
China. 
Nortel's 
reverse 
stock 
split 
reduced 
the 
number 
of 
shares 
from 
more 
than 
4 
billion 
and 
drove 
the 
share 
price 
up 
to 
$21.15 
at 
the 
close 
of 
trading. 
Since 
Mike 
joined 
Nortel 
in 
2005, 
he 
implemented 
strict 
cost-­‐savings 
measures, 
hired 
a 
solid 
management 
team 
and 
tightened 
the 
firm's 
product 
focus 
calling 
with 
a 
cost-­‐savings 
target 
of 
USD 
$1.5 
billion 
per 
year 
by 
2008. 
Zafirovski’s 
goal 
was 
to 
reduce 
Nortel's 
involvement 
in 
product 
areas 
and 
focus 
on 
markets 
where 
its 
strategy 
could 
achieve 
a 
dominant 
position. 
The 
areas 
of 
focus 
gravitated 
along 
the 
lines 
of 
WiMax 
(wireless 
broadband 
delivery) 
and 
emerging 
4G 
wireless 
networks. 
Nortel 
strived 
to 
increase 
resources 
dedicated 
to 
strategic 
business, 
but 
the 
sale 
of 
the 
UMTS 
unit 
was 
perceived 
as 
a 
mistake 
and 
a 
strategic 
blunder. 
The 
reason 
is 
that 
in 
Nortel’s 
intent 
to 
emphasis 
4G 
development 
to 
deliver 
high-­‐speed 
broadband 
services 
to 
mobile 
users 
and 
its 
focus 
on 
the 
underpinning 
elements 
of 
mobile 
video 
and 
multimedia 
revolution 
in 
mobile 
operators, 
it 
had 
to 
still 
continue 
to 
deliver 
superior 
value 
to 
GSM, 
CDMA 
and 
UMTS 
customers 
because 
these 
customers 
will 
be 
the 
basis 
for 
their 
intended 
growth 
in 
4G 
networks. 
It 
appears 
that 
the 
costs 
actually 
shifted 
from 
further 
workforce 
reductions 
onto 
future 
development 
projects 
that 
never 
did 
actually 
see 
the 
light 
of 
day. 
One 
such 
project 
would 
have 
positioned 
Nortel 
in 
the 
subscriber 
broadband 
management 
arena 
where, 
at 
the 
time, 
Redback 
held 
a 
dominant 
position, 
but 
where 
Nortel 
was 
developing 
a 
highly 
competitive 
product. 
The 
product 
never 
saw 
the 
light 
of 
day 
and 
Redback 
was 
eventually 
acquired 
in 
2007 
for 
1.9Billion 
USD 
in 
cash 
by 
Ericsson. 
Nortel 
is 
unable 
to 
cope 
with 
existing 
contracts, 
continue 
to 
be 
the 
technology 
innovator 
it 
once 
was 
and 
has 
destroyed 
any 
of 
its 
remaining 
value. 
17
We 
could 
of 
course 
not 
blame 
it 
all 
on 
Mike, 
or 
can 
we? 
It’s 
clear 
that 
for 
the 
past 
five 
(5) 
years 
the 
telecommunications 
market 
has 
changed 
at 
a 
high 
pace. 
Nortel 
never 
did 
recover 
from 
the 
mistrust 
created 
after 
the 
accounting 
scandals 
and 
its 
debt 
necklace 
became 
heavier 
year 
after 
year. 
It 
could 
have 
been 
a 
tad 
unrealistic 
for 
the 
market 
to 
expect 
Mike, 
the 
triathlon 
participant, 
to 
run 
in 
ski 
boots 
and 
a 
wetsuit 
while 
carrying 
a 
bike 
over 
his 
shoulders 
and 
being 
chased 
by 
a 
mob. 
Granted 
it 
was 
an 
impossible 
task, 
but 
while 
we 
know 
that 
Nortel’s 
CEO 
was 
still 
using 
a 
private 
jet 
just 
six 
(6) 
days 
after 
Nortel 
filed 
for 
bankruptcy 
protection 
and 
as 
the 
company 
announced 
non-­‐compensated 
dismissals 
for 
thousands 
of 
workers, 
refused 
salary 
increases, 
instituted 
further 
cost-­‐cutting 
measures 
and 
confirmed 
that 
previously 
dismissed 
Nortel 
employees 
will 
not 
be 
receiving 
severance 
payment 
because 
of 
the 
bankruptcy 
filing, 
one 
can 
wonder. 
Greed, 
check; 
deceit, 
check; 
incompetence, 
check; 
plain 
bad 
judgment 
based 
on 
desperation 
and 
on 
managing 
by 
indicators 
rather 
than 
value 
creation, 
check. 
All 
of 
Nortel’s 
mishaps 
fall 
in 
one 
of 
the 
previous 
categories. 
As 
such, 
we 
must 
not 
forget 
the 
role 
that 
investment 
companies 
and 
advisors 
also 
had 
in 
this. 
AT 
Nortel’s 
peak, 
fund 
managers 
rushed 
to 
comply 
with 
investors’ 
wishes 
to 
invest 
in 
Nortel 
stock. 
As 
a 
company, 
Nortel 
did 
a 
great 
job 
of 
over-­‐valuating 
the 
impact 
of 
their 
innovations 
while 
selling 
themselves 
as 
the 
only 
company 
that 
could 
be 
a 
major 
force 
for 
operators, 
enterprises 
and 
end 
consumers. 
Well, 
Nortel 
did 
not 
achieve 
that, 
but 
Cisco 
certainly 
did. 
Of 
course, 
at 
the 
time, 
nobody 
even 
thought 
of 
a 
company 
like 
Nortel 
going 
bankrupt 
and 
any 
fund 
manager 
that 
avoided 
the 
stock 
based 
on 
strict 
fundamentals 
was 
deemed 
as 
incompetent, 
lost 
their 
customers 
and 
some 
even 
their 
jobs. 
On 
the 
descent, 
as 
Nortel 
was 
killing 
the 
company, 
shredding 
workers, 
selling 
and 
shutting 
down 
units, 
continuing 
to 
miss 
revenue 
and 
profit 
targets, 
people 
would 
still 
ask 
“so 
when 
is 
it 
going 
to 
recover 
“. 
We 
know 
the 
answer 
now 
and 
we 
should 
have 
seen 
it 
then; 
recovery 
was 
never 
to 
be. 
Upon 
his 
departure, 
Zafirovski 
says 
that 
Nortel 
will 
live 
on 
in 
one 
form 
or 
another. 
It 
will 
certainly 
live 
in 
the 
memories 
of 
many. 
The 
Nortel 
we 
loved 
as 
employees, 
as 
shareholders 
and 
as 
admirers 
of 
technological 
innovation, 
that 
Nortel 
is 
long 
gone. 
Nortel 
has 
indeed 
left 
the 
building; 
in 
fact 
it 
has 
left 
the 
whole 
industry 
and 
has 
taken 
all 
of 
its 
value. 
18
19 
8. Nortel 
Bankruptcy 
– 
Possible 
future 
developments 
Breaking 
up 
the 
family 
jewels 
into 
Business 
Units 
Right 
after 
Nortel, 
Canada’s 
100-­‐year 
old 
communications 
company, 
went 
into 
Chapter 
11 
bankruptcy 
protection 
in 
January 
of 
2009, 
it 
immediately 
started 
the 
split 
process. 
The 
basis 
of 
this 
process 
was 
to 
divide 
Nortel 
into 
several 
self-­‐supporting 
business 
units 
which 
could 
be 
sold 
off 
separately. 
Nortel 
split 
its 
business 
into 
four 
divisions: 
Carrier 
Networks, 
Metro 
Ethernet 
Networks, 
Enterprise 
Solutions 
and 
the 
LG-­‐Nortel 
joint-­‐venture. 
The 
breaking-­‐up 
clearly 
affected 
Nortel’s 
first 
quarter 
revenues 
falling 
by 
37% 
to 
$1.73bn 
and 
the 
company 
made 
a 
loss 
of 
USD 
$244M 
in 
the 
first 
three 
months 
of 
2009. 
First 
quarter 
results 
showed 
a 
decline 
in 
revenue 
and 
margins 
as 
expected 
due 
to 
the 
severe 
economic 
downturn 
as 
well 
as 
Nortel’s 
creditor 
protection 
filings. 
Despite 
the 
declines, 
revenue 
had 
actually 
stabilized 
and 
cash 
balance 
was 
stable 
as 
of 
year-­‐end 
2008. 
Nortel’s 
purpose 
in 
breaking 
up 
the 
company 
into 
divisions 
was 
to 
concentrate 
its 
businesses 
and 
get 
the 
most 
value 
for 
shareholders 
and 
creditors. 
These 
were 
key 
considerations 
in 
the 
decision-­‐making 
process 
as 
they 
continued 
to 
evaluate 
the 
ultimate 
path 
forward 
for 
the 
businesses. 
It 
appears 
that 
at 
the 
time, 
there 
were 
discussions 
being 
held 
with 
external 
parties 
in 
order 
to 
evaluate 
all 
restructuring 
alternatives. 
The 
move 
to 
stand-­‐alone 
units 
provided 
Nortel 
with 
maximum 
flexibility 
and 
it 
even 
expanded 
its 
shared 
services 
organization 
in 
order 
to 
improve 
support 
for 
its 
standalone 
business 
units. 
However, 
the 
split 
will 
not 
bring 
immediate 
relief 
to 
the 
failed 
company. 
Nortel 
employees 
across 
the 
regions 
were 
taking 
legal 
actions 
to 
prevent 
further 
illegal 
redundancies. 
For 
example, 
a 
portion 
of 
Nortel 
staff 
laid 
off 
in 
the 
UK, 
did 
not 
receive 
any 
redundancy 
pay 
or 
proper 
notice 
period. 
Nortel’s 
ecosystem 
– 
partners, 
suppliers, 
customers 
– 
suffered. 
There 
were 
other 
employee 
protests 
before 
the 
UK 
Parliament 
and 
demonstrations 
outside 
Ernst 
& 
Young's 
offices 
in 
London. 
E&Y 
are 
Nortel's 
administrators 
and 
employees 
protested 
that 
Ernst 
and 
Young 
allowed 
$23m 
in 
bonus 
payments 
to 
senior 
Nortel 
execs 
while 
approving 
redundancies.
20 
9. What’s 
left 
of 
Nortel 
– 
what 
might 
happen? 
Below 
is 
a 
brief 
overview 
of 
the 
main 
Nortel 
divisions 
still 
standing 
at 
the 
beginning 
of 
2009 
and 
what 
has 
transpired 
up 
to 
the 
time 
in 
which 
we 
concluded 
our 
project. 
Enterprise 
Solutions 
Enterprise 
solutions 
for 
internet, 
VoIP, 
security, 
multimedia 
messaging, 
call 
centers 
and 
integrated 
software 
applications 
for 
small 
companies 
& 
large 
multinationals. 
Nortel’s 
enterprise 
division 
holds 
a 
strategic 
alliance 
with 
Microsoft 
since 
2006. 
Further, 
this 
division 
signed 
a 
channel 
distribution 
agreement 
with 
Dell 
and 
in 
turn 
Dell 
provides 
professional 
services 
to 
the 
combined 
Nortel 
enterprise 
& 
Dell 
solutions. 
Nortel’s 
Enterprise 
Networks 
was 
eventually 
sold 
to 
AVAYA 
in 
September 
of 
2009 
for 
USD 
$950M. 
Other 
potential 
suitors 
were 
Siemens 
alongside 
the 
private 
equity 
firm 
Gores 
Group. 
Carrier 
Networks 
Nortel’s 
Carrier 
Networks 
division 
provides 
Mobility 
and 
Carrier 
Networking 
Solutions 
specifically 
designed 
for 
mobile 
operators. 
The 
business 
includes 
GSM, 
GPRS 
and 
EDGE 
systems 
for 
major 
operators 
around 
the 
world. 
A 
significant 
portion 
of 
Nortel’s 
Carrier 
Networks 
division 
(not 
including 
GSM/GSM-­‐R) 
was 
sold 
to 
Ericsson 
for 
USD 
$1.13Billion 
in 
July 
2009. 
Other 
potential 
suitors 
for 
this 
particular 
business 
included 
NSN 
alongside 
the 
private 
equity 
firm 
Mattlin 
Patterson. 
The 
remaining 
GSM/GSM-­‐R 
business 
was 
also 
purchased 
by 
Ericsson 
& 
Kapsch 
in 
October 
of 
2009 
for 
USD 
$103M. 
Metropolitan 
Ethernet 
Networks 
(MEN) 
Nortel’s 
MEN 
is 
the 
coveted 
asset 
of 
the 
family. 
Nortel’s 
MEN 
provides 
operator 
solutions 
for 
the 
unprecedented 
internet 
traffic 
growth 
and 
the 
implementation 
of 
IP 
networks 
combined 
with 
optical 
technologies. 
Nortel’s 
MEN 
applies 
to 
both 
major 
carriers 
and 
enterprises 
and 
is 
a 
preferred 
partner 
for 
major 
international 
and 
pan-­‐European 
networks. 
For 
the 
purposes 
of 
our 
project, 
we 
have 
concentrated 
our 
analysis 
in 
Nortel’s 
MEN 
division 
since 
this 
is 
actually 
the 
first 
division 
that 
was 
considered 
for 
sale 
and 
the 
one 
which 
has 
incited 
the 
highest 
amount 
of 
interested 
parties 
while 
only 
representing 
14% 
of 
the 
overall 
Nortel 
businesses. 
It 
seems 
that 
all 
significant 
players, 
whether 
small, 
medium-­‐sized, 
or 
mammoths, 
in 
the 
telecom 
world 
are 
in 
one 
way 
or 
another 
interested 
in 
Nortel’s 
MEN. 
We 
will 
describe 
and 
elaborate 
the 
reasons 
why 
we 
believe 
there 
is 
in 
fact 
an 
interest 
and 
then 
we 
will 
enumerate 
the 
considerations 
as 
to 
which 
companies 
will 
want 
to 
buy 
these 
bankrupt 
assets. 
We 
have 
launched 
ourselves 
into 
the 
ring 
and 
picked 
one 
of 
the 
top 
contenders 
and 
will 
endeavor 
to 
analyze 
the 
detailed 
reasons 
and 
fundamental 
facts 
that 
we 
believe 
justify 
a 
purchase 
by 
this 
top 
contender. 
However, 
we 
do 
want 
to 
point 
out 
that 
no 
matter 
which 
of 
these 
companies 
eventually 
ends 
up 
with 
the 
assets, 
they 
will 
all 
have 
a 
common 
issue: 
incomplete 
information. 
The 
suitor 
which 
proves 
to 
have 
stamina, 
higher 
commitment 
and 
goes 
above 
and 
beyond 
during 
the 
due 
diligence 
process, 
will 
stand 
out 
from 
the
pack 
and 
prevail. 
Further, 
that 
same 
commitment 
will 
be 
essential 
to 
actually 
complete 
any 
integration 
into 
an 
existing 
company 
structure 
as 
well 
as 
in 
adapting 
the 
company 
to 
a 
joint 
culture. 
Why 
would 
anyone 
want 
these 
assets? 
Nortel's 
products 
are 
indeed 
top 
class, 
they 
have 
built 
a 
strong 
customer 
base 
over 
the 
years 
and 
for 
small 
to 
mid-­‐size 
suitors 
it 
could 
be 
an 
instantaneous 
manner 
to 
roughly 
double 
revenues. 
The 
concerns 
here 
should 
focus 
around 
the 
fact 
that: 
MEN 
business 
has 
not 
recently 
generated 
a 
significant 
amount 
of 
cash 
from 
operations, 
the 
ethernet 
market 
segment 
is 
highly 
price 
sensitive 
and 
revenue 
outlook 
for 
2010 
may 
prove 
lower 
(less 
than 
USD 
$ 
1Billion) 
due 
to 
any 
integration 
uncertainties. 
In 
addition, 
the 
suitor 
has 
to 
have 
a 
plan 
to 
deal 
with 
Nortel’s 
inability 
to 
maintain 
an 
acceptable 
degree 
of 
customer 
satisfaction 
in 
their 
major 
high-­‐ 
margin 
customers 
during 
the 
past 
few 
years. 
Nortel's 
Metro 
Ethernet 
Networks 
includes 
the 
following 
products 
21 
• long-­‐haul 
transport 
• metro 
optical 
ethernet 
switching
22 
• ethernet 
switching, 
transport 
and 
aggregation 
• associated 
management 
systems 
Nortel’s 
MEN 
division 
currently 
has 
an 
annual 
revenue 
run 
rate 
of 
roughly 
$1.2B 
and, 
surprisingly, 
it 
is 
a 
break-­‐even 
unit.
10. 
Which 
companies 
will 
be 
interested 
in 
Nortel’s 
MEN 
? 
Why 
? 
We 
believe 
that 
the 
companies 
that 
can 
have 
an 
interest 
in 
Nortel’s 
MEN 
assets 
are: 
Cisco, 
Alcatel 
Lucent, 
Ericsson, 
Huawei, 
Tellabs, 
Infinera, 
Nokia 
Siemens 
and 
Ciena. 
For 
the 
purpose 
of 
the 
project, 
we 
will 
discuss 
here 
only 
the 
ones 
we 
consider 
the 
most 
relevant. 
It 
is 
a 
possibility 
that 
all 
of 
them 
will 
be 
certainly 
snuffling 
around 
these 
assets 
to 
gain 
competitive 
information, 
regardless 
of 
whether 
or 
not 
they 
actually 
have 
an 
intention 
of 
acquiring 
or 
bidding 
for 
the 
assets. 
In 
our 
view, 
only 
a 
few 
of 
them 
have 
a 
true 
interest 
in 
the 
acquisition; 
the 
key 
vendors 
that 
may 
fully 
grasp 
the 
true 
value 
proposed 
by 
these 
assets 
and 
that 
have 
the 
appropriate 
willingness 
to 
pay 
may 
be 
Nokia 
Siemens 
and 
Ciena. 
As 
such, 
these 
two 
companies 
are 
discussed 
last 
in 
this 
section. 
CISCO 
Cisco 
would 
love 
to 
get 
their 
hands 
on 
Nortel’s 
Optical 
Assets. 
Cisco 
has 
the 
highest 
amount 
of 
cash 
available 
of 
any 
telecom 
player 
today 
(USD 
$35B) 
and 
the 
highest 
rate 
of 
success 
in 
the 
acquisition 
arena 
(more 
than 
150 
since 
1993). 
However, 
integration 
of 
a 
business 
unit 
that 
also 
requires 
a 
degree 
of 
turn-­‐around 
activities 
is 
not 
Cisco’s 
strength. 
Given 
the 
information 
we’ve 
analyzed, 
we 
can 
see 
that 
Nortel 
MEN’s 
division 
will 
require 
a 
turn-­‐around 
specialist 
in 
order 
to 
provide 
true 
return 
for 
all 
possible 
buyers. 
ALCATEL 
LUCENT 
Based 
on 
our 
analysis, 
we 
do 
not 
necessarily 
believe 
that 
Nortel 
MEN’s 
portfolio 
will 
fit 
well 
into 
the 
existing 
Alcatel-­‐Lucent 
product 
line. 
Alcatel-­‐Lucent 
already 
enjoys 
leadership 
in 
three 
(3) 
of 
the 
four 
(4) 
market 
segments 
covered 
by 
MEN 
and 
the 
gap 
between 
their 
number 
one 
position 
will 
not 
be 
easily 
challenged 
by 
any 
company 
that 
is 
placed 
either 
3rd 
or 
4th. 
Alcatel-­‐Lucent’s 
leadership 
is 
currently 
focused 
on 
their 
strategic 
initiative 
rather 
than 
on 
restructuring 
and 
integrating. 
Further, 
the 
previous 
integration 
of 
Nortel’s 
3G 
UMTS 
division 
into 
Alcatel-­‐Lucent 
was 
not 
a 
complete 
success. 
ERICSSON 
Ericsson 
is 
quite 
busy 
digesting 
their 
latest 
acquisition: 
Nortel’s 
Carrier 
Networks 
division 
for 
USD 
$1.13B. 
Ericsson 
has 
a 
40G 
solution 
and 
firm 
plans 
and 
trials 
for 
their 
100G 
products. 
However, 
acquisition 
of 
Nortel’s 
MEN 
will 
allow 
them 
to 
speed 
up 
their 
entrance 
into 
the 
100G 
market. 
HUAWEI 
Acquisition 
by 
Huawei 
makes 
a 
lot 
of 
sense. 
Not 
only 
will 
Huawei, 
will 
gain 
entry 
into 
the 
long-­‐ 
coveted 
US 
market, 
but 
it 
will 
also 
complement 
its 
own 
optical 
portfolio. 
The 
issue 
is 
that 
Huawei 
will 
still 
be 
considered 
a 
foreign 
entity 
and 
does 
not 
offer 
any 
evident 
guarantees 
to 
Nortel’s 
existing 
US 
government 
contracts. 
The 
idea 
of 
transporting 
“government 
sensitive” 
traffic 
is 
not 
a 
pill 
easily 
swallowed 
and 
will 
be 
tough 
to 
get 
approval. 
23
TELLABS 
While 
Tellabs 
can 
profit 
from 
MEN’s 
assets 
in 
the 
optical 
market, 
it 
is 
not 
an 
optical 
specialist 
in 
the 
same 
realm 
as 
NSN 
or 
Ciena. 
Further, 
Tellabs 
has 
recently 
invested 
USD 
$200M 
to 
repurchase 
its 
stock 
and 
so 
their 
bank 
account 
may 
not 
be 
ready 
for 
further 
disbursement. 
INFINERA 
Infinera 
is 
also 
one 
of 
the 
leaders 
in 
the 
digital 
optical 
network 
market 
and 
should 
be 
a 
major 
contender 
for 
Nortel 
MEN’s 
assets. 
We 
believe 
that 
Infinera 
needs 
to 
first 
assess 
if 
acquiring 
technology 
that 
they 
are 
already 
develop 
makes 
sense 
for 
the. 
Additionally, 
Infinera 
will 
need 
to 
associate 
itself 
with 
an 
entity 
that 
will 
sponsor 
the 
acquisition. 
For 
example, 
a 
private 
equity 
firm 
will 
need 
to 
be 
assured 
by 
Infinera’s 
management 
that 
they 
can 
provide 
strategic 
direction 
to 
their 
business 
given 
the 
expected 
lower 
growth 
in 
the 
optical 
market 
and 
margin 
pressure 
over 
time. 
An 
interesting 
fact 
about 
Infinera 
is 
that 
about 
70% 
of 
top 
management 
came 
from 
Ciena 
and 
its 
acquisition 
of 
Lightera. 
Ciena 
is 
discussed 
further 
in 
the 
document. 
NSN 
Based 
on 
our 
analysis, 
Nokia 
Siemens 
is 
certainly 
motivated 
to 
go 
after 
Nortel 
MEN’s 
division. 
NSN 
has 
approximately 
USD 
$1.2Billion 
in 
cash 
and 
could 
still 
be 
aching 
from 
losing 
the 
wireless 
bid 
to 
Ericsson. 
Nokia 
Siemens 
Networks 
has 
recently 
announced 
it 
was 
seeking 
out 
acquisitions 
that 
will 
enhance 
the 
scale 
of 
existing 
product 
and 
service 
business 
lines 
and 
deepen 
relationships 
with 
key 
customers; 
all 
of 
this 
while 
still 
announcing 
a 
major 
corporate 
restructuring 
and 
plans 
to 
lay 
off 
up 
to 
6,000 
employees. 
After 
unsuccessfully 
bidding 
for 
Nortel's 
wireless 
business, 
we 
know 
Nokia 
Siemens 
does 
have 
the 
capacity 
to 
place 
a 
competitive 
proposal 
and 
could 
be 
faced 
with 
Ciena 
in 
the 
run 
for 
Nortel’s 
MEN. 
Nokia 
Siemens 
was 
the 
stalking 
horse 
bidder 
for 
Nortel's 
CDMA 
business 
and 
LTE 
assets 
but 
was 
quickly 
bumped 
off-­‐course 
by 
Ericsson 
AB 
in 
the 
auction. 
Looking 
at 
their 
product 
portfolio, 
it 
will 
make 
sense 
for 
Nokia 
Siemens 
to 
get 
a 
slice 
of 
Nortel's 
optical 
and 
metro 
Ethernet 
business. 
NSN 
is 
a 
true 
contender 
and 
we 
believe 
that 
they 
will 
be 
eager 
to 
acquire 
the 
Canadian 
vendor's 
MEN 
assets 
as 
it 
will 
significantly 
boost 
its 
presence 
in 
North 
America. 
NSN 
has 
the 
motivation 
to 
establish 
presence 
through 
the 
MEN 
business 
and 
Nortel's 
customer 
base 
and 
does 
not 
want 
to 
be 
content 
with 
simply 
observing 
mobile 
vendor 
rival 
Ericsson 
bulk 
up 
in 
that 
particular 
region 
and 
also 
step 
into 
their 
core 
wireless 
business. 
24 
CIENA 
As 
we 
noted 
before, 
Ciena 
is 
in 
a 
comfortable 
cash 
position 
with 
USD 
$1.2B 
in 
cash 
reserves; 
this 
is 
though 
coupled 
with 
USD 
$800M 
in 
debt. 
We 
have 
estimated 
Nortel 
MEN’s 
value 
to 
around 
USD 
$580M 
and 
Ciena 
will 
need 
even 
more 
cash 
than 
that 
to 
acquire 
Nortel’s 
MEN. 
We 
do 
believe 
that 
Ciena 
is 
actually 
in 
a 
good 
position 
without 
any 
acquisition 
and 
avoiding 
any 
integration 
challenges. 
However, 
there 
are 
indeed 
benefits 
to 
the 
deal 
and 
there 
are 
associated 
costs. 
Ciena 
can 
immediately 
double 
its 
sales 
and 
major 
customers, 
such 
as 
Verizon, 
AT&T, 
Qwest, 
and 
Sprint, 
have 
expressed 
approval 
to 
such 
an 
acquisition. 
Ciena 
needs 
to 
do 
the 
analysis 
for 
themselves 
but 
more 
importantly 
for 
the 
other 
side 
and 
their 
competitors 
as 
well. 
Ciena 
can 
capitalize 
on 
Nortel’s 
Sonet/SDH 
customer’s 
needs 
to 
upgrade 
their 
networks 
to 
WDM 
gear. 
Ownership 
of 
MEN 
wouldn't
guarantee 
Ciena 
those 
upgrades, 
but 
Ciena 
will 
be 
better 
placed 
to 
make 
the 
upgrades 
as 
an 
incumbent 
and 
not 
as 
another 
player. 
Ciena 
will 
also 
be 
able 
to 
accelerate 
its 
40-­‐Gbit/s 
and 
100-­‐Gbit/s 
developments. 
Even 
though 
Ciena 
has 
already 
made 
a 
mark 
in 
100 
Gbit/s, 
Nortel’s 
technology 
in 
this 
area 
is 
more 
advanced 
than 
Ciena’s. 
Ciena 
would 
own 
Nortel’s 
40-­‐Gbit/s 
technology 
rather 
than 
continue 
to 
source 
it 
from 
Opnext 
Inc. 
Ciena 
will 
need 
to 
perform 
a 
thorough 
due 
diligence 
on 
Nortel’s 
MEN 
assets 
as 
it 
needs 
to 
have 
a 
strategy 
for 
its 
40G 
market 
incursion. 
Some 
of 
Nortel’s 
talent 
has 
already 
left 
and 
there 
is 
no 
true 
and 
clear 
indication 
of 
the 
value 
remaining. 
MEN 
is 
indeed 
damaged, 
but 
it’s 
recoverable. 
Ciena 
needs 
to 
value 
the 
benefits 
and 
costs 
of 
both 
the 
acquisition 
for 
MEN 
as 
well 
as 
their 
contingency 
plan. 
Ciena 
top 
management 
and 
portfolio 
directors 
need 
to 
know 
how 
Fujitsu 
and 
NSN 
will 
respond 
to 
the 
bid. 
Ciena 
must 
be 
committed 
to 
the 
transaction 
but 
not 
at 
the 
cost 
of 
purely 
maintaining 
a 
course 
of 
action 
based 
on 
the 
decision 
to 
bid, 
but 
on 
the 
firm 
target 
of 
creating 
value 
for 
the 
company. 
What 
Nortel 
debtors 
are 
currently 
looking 
for 
is 
certainly 
a 
high 
price 
for 
MEN. 
However, 
it 
is 
also 
clear 
that 
these 
debtors 
will 
not 
simply 
want 
the 
company 
bought 
at 
a 
high 
price 
and 
without 
a 
majority 
of 
cash 
consideration. 
On 
that 
note, 
the 
debtor’s 
interest 
is 
for 
the 
company 
to 
be 
prolonged 
and 
in 
turn 
for 
the 
recovery 
of 
the 
debts 
incurred. 
Ciena 
needs 
to 
show 
that 
commitment 
by 
re-­‐assuring 
the 
debtors 
on 
their 
leadership 
in 
the 
optical 
switching 
market 
segment 
and 
their 
firm 
intentions 
to 
attain 
a 
place 
amongst 
the 
top 
three 
(3) 
optical 
vendors. 
With 
this 
in 
mind, 
the 
debtors 
and 
remaining 
MEN 
employees 
will 
be 
motivated 
to 
stay 
and 
be 
part 
of 
the 
new 
reformed 
structure. 
If 
Ciena 
is 
clear 
and 
fair 
regarding 
the 
value 
to 
be 
placed 
on 
Nortel 
MEN’s 
assets, 
it 
will 
not 
cave 
in 
into 
a 
bidding 
war 
and 
will 
show 
that 
it 
values 
MEN 
as 
much 
as 
MEN 
employees. 
This 
signal 
will 
be 
key 
for 
the 
costly 
integration 
and 
for 
avoiding 
and 
reducing 
unnecessary 
costs. 
As 
the 
stalking-­‐horse 
bidder, 
CIENA 
is 
currently 
offering 
769 
Million 
(530 
in 
cash 
and 
239 
in 
convertible 
bonds) 
as 
compared 
to 
NSN 
+ 
OneEquity 
Partners’ 
all 
cash 
offer 
of 
USD 
810M 
An 
important 
point 
for 
the 
eventual 
acquirer 
will 
be 
their 
integration 
experience. 
Ciena 
has 
a 
mixed 
track 
record 
with 
acquired 
companies 
(Lightera, 
Omnia, 
Cyras, 
ONI 
Systems, 
Wavesmith, 
Catena, 
World 
Wide 
Packets). 
All 
companies 
have 
eventually 
been 
integrated 
into 
Ciena’s 
solutions, 
but 
have 
incurred 
a 
relative 
cost. 
Financially, 
Ciena’s 
stock 
still 
has 
potential 
gains 
since 
it 
has 
actually 
sold 
for 
much 
higher 
multiples 
(net 
cash 
sales) 
relative 
to 
current 
levels. 
The 
optical 
market 
is 
full 
of 
competitors 
and 
Ciena 
is 
one 
of 
the 
clear 
leaders 
(if 
not 
the 
premier 
company) 
in 
their 
space. 
Ciena 
has 
a 
fairly 
stable 
management 
team 
and 
has 
endured 
the 
rough 
pre, 
during 
and 
post 
bubble 
times 
and 
came 
out 
of 
it 
stronger 
and 
leaner. 
Ciena 
will 
benefit 
from 
the 
acquisition 
because 
it 
will 
beat 
NSN 
to 
the 
punch 
by 
gaining 
advanced 
40-­‐ 
and 
100-­‐Gbit/s 
technology, 
will 
gain 
US 
customers 
and 
a 
MEN 
business 
with 
revenues 
around 
USD 
$1B 
billion. 
Ciena 
will 
add 
operational 
scale 
and 
weight 
to 
its 
“mid-­‐size 
vendor” 
tag 
and 
provide 
competitive 
guns 
against 
ALU 
and 
Huawei. 
In 
terms 
of 
the 
acquisition, 
Ciena 
needs 
to 
concentrate 
on 
the 
integration 
risks, 
the 
product 
overlap, 
headcount 
and 
cultural 
aspects 
while 
still 
managing 
the 
operational 
and 
value 
creation 
aspects 
of 
the 
acquisition. 
Another 
important 
aspect 
is 
Ciena’s 
shareholders. 
The 
amount 
of 
cash 
being 
put 
in 
the 
table 
leaves 
Ciena’s 
wallet 
much 
lighter 
and 
will 
certainly 
have 
a 
negative 
effect 
on 
its 
share 
price. 
Once 
again, 
this 
should 
not 
deter 
Ciena 
management 
from 
continuing 
on 
their 
path 
to 
achieve 
value 
25
Ciena 
will 
have 
to 
integrate 
a 
part 
of 
MEN’s 
unit 
that 
is 
traditionally 
a 
low 
growth 
and 
low 
margin 
business 
and 
will 
weaken 
its 
balance 
sheet 
while 
still 
allowing 
it 
to 
gain 
market 
share 
and 
potentially 
become 
the 
third 
largest 
optical 
vendor. 
The 
integration 
will 
benefit 
about 
80% 
of 
MEN’s 
employees 
since 
they 
will 
be 
extended 
a 
contract 
in 
a 
more 
solid 
company. 
Certainly, 
ALU 
and 
NSN 
will 
try 
to 
capitalize 
on 
the 
uncertainty 
surrounding 
Ciena’s 
capacity 
to 
integrate 
Nortel’s 
MEN. 
Ciena 
needs 
to 
take 
that 
opportunity 
to 
become 
stronger 
and 
a 
tougher 
rival. 
To 
defend 
its 
turf, 
Ciena 
faced 
a 
difficult 
decision 
to 
either 
gain 
scale 
or 
defend 
its 
smaller 
niche 
business 
from 
increasingly 
larger 
foes. 
In 
effect, 
Ciena 
was 
forced 
to 
buy 
the 
Nortel 
businesses, 
if 
for 
no 
other 
reason 
than 
to 
keep 
it 
out 
of 
the 
hands 
of 
Ericsson, 
which 
is 
becoming 
a 
dominant 
force 
in 
telecom 
equipment 
supplies. 
Ciena 
says 
it 
has 
been 
considering 
the 
move 
for 
a 
year. 
When 
Nortel 
put 
its 
various 
businesses 
up 
for 
sale 
last 
year 
as 
it 
prepared 
for 
bankruptcy, 
the 
early 
bids 
for 
the 
Ethernet 
business 
were 
reported 
to 
be 
about 
$1 
billion. 
Ciena 
has 
been 
evaluating 
the 
purchase 
for 
a 
year, 
and 
given 
the 
price 
of 
the 
deal, 
clearly 
benefited 
by 
the 
passage 
of 
time 
and 
the 
lack 
of 
enthusiastic 
interest 
from 
other 
potential 
acquirers. 
Looking 
at 
individual 
products, 
there's 
a 
lot 
of 
difference 
between 
Ciena 
and 
Nortel. 
Ciena's 
Core 
Director 
doesn't 
have 
an 
analogue 
inside 
Nortel, 
and 
Nortel 
has 
a 
multiservice 
Sonet 
/SDH 
business 
that 
Ciena 
lack. 
But 
the 
companies 
share 
an 
interest 
in 
WDM 
transport. 
In 
2008, 
those 
products 
represented 
53 
percent 
of 
Ciena's 
revenues 
and 
55 
percent 
of 
Nortel's 
optical 
revenues. 
26
27 
11. Conclusions 
It 
was 
a 
powerful 
era. 
Nortel, 
the 
landmark 
reference 
for 
telecom 
in 
Canada, 
once 
an 
international 
structure 
at 
times 
standing 
90 
000 
person 
strong 
with 
a 
turnover 
above 
30 
Billion 
Dollar 
and 
once 
a 
market 
value 
of 
400 
Billion 
remained 
for 
year 
a 
reference 
in 
the 
global 
industry. 
Then 
reality 
caught 
up. 
Years 
and 
even 
decades 
of 
mismanagement 
accompanied 
by 
bad 
strategic 
decisions 
took 
the 
company 
down 
death 
row. 
Only 
through 
last 
minute 
sell 
offs 
could 
values 
around 
4 
Billion 
Euros 
be 
saved 
and 
eventually 
distributed 
to 
creditors. 
The 
era 
ends. 
Now, 
the 
question 
remains, 
what 
can 
be 
learnt 
from 
the 
Nortel 
saga? 
Are 
there 
important 
specific 
events 
and 
strategic 
actions 
that 
actual 
lead 
to 
the 
demise? 
Well 
yes, 
there 
were 
some. 
The 
company 
stemmed 
from 
a 
very 
old 
engineering 
culture; 
it 
is 
believed 
that 
the 
very 
strong 
and 
rapid 
market 
movements 
were 
better 
caught 
by 
competitors 
structured 
around 
light 
and 
structure 
with 
less 
inertia. 
The 
managerial 
environment 
has 
also 
often 
come 
up 
as 
one 
of 
the 
reasons 
for 
the 
decay. 
By, 
possibly 
unconsciously, 
disconnecting 
the 
key 
performance 
indicators 
at 
local 
level 
with 
the 
better 
interests 
of 
the 
company 
as 
a 
whole, 
multiple 
examples 
of 
sub 
optimized 
and 
even 
counterproductive 
measures 
can 
be 
recognized. 
The 
crowning 
of 
the 
downfall 
was 
probably 
initiated 
in 
the 
late 
2000 
when 
the 
accounting 
and 
corruption 
scandals 
around 
Roth 
and 
his 
team 
members 
were 
brought 
to 
daylight. 
Ever 
since, 
the 
company 
struggled 
with 
falling 
stock 
prices, 
and 
lack 
of 
confidence 
in 
the 
market. 
The 
then 
following 
CEOs 
did 
not 
have 
what 
it 
would 
take 
to 
turn 
such 
a 
giant 
around. 
Dunn 
was 
the 
ex 
CFO, 
already 
tainted 
by 
the 
scandals 
and 
incapable 
of 
reinstating 
confidence. 
He 
was 
in 
his 
turn 
followed 
by 
an 
Admiral, 
a 
man 
of 
the 
military 
stem, 
certainly 
apt 
to 
lead, 
but 
sadly 
unapt 
to 
manage 
a 
multinational 
enterprise. 
The 
relatively 
early 
decision 
to 
sell 
off 
the 
UMTS 
business 
seems 
in 
retrospective 
to 
have 
been 
a 
critical 
misjudgment, 
but 
Zafirovski 
still 
to 
this 
day 
claims 
that 
the 
business 
area 
was 
not 
strong 
enough 
to 
gain 
the 
strategic 
market 
leader 
position. 
Was 
that 
a 
good 
decision 
based 
on 
factual 
consequences, 
or 
a 
power-­‐man’s 
decision 
not 
to 
continue 
a 
cash 
producing 
part 
of 
the 
destabilized 
company? 
Financial 
analysis 
shows 
a 
lack 
of 
volume 
and 
reserve. 
The 
last 
years 
of 
its 
existence, 
the 
company 
managed 
to 
restructure 
some 
important 
cost 
issues, 
but 
the 
so 
necessary 
new 
product 
spectrum 
was 
due 
far 
too 
late 
in 
the 
future. 
We 
believe 
it 
is 
fair 
to 
say, 
that 
the 
Nortel 
structures 
were 
no 
longer 
adapted 
to 
a 
very 
volatile 
market 
and 
the 
managements 
assigned 
to 
restructure 
far 
too 
financial. 
Only 
a 
deep 
core 
boring 
would 
have 
revealed 
the 
innermost 
difficulties 
of 
the 
company, 
and 
possibly 
allowed 
for 
corrective 
action. 
Is 
this 
possible 
with 
high 
level 
star 
managers? 
Or 
is 
it 
necessary 
to 
let 
new 
blood 
in 
that 
addresses 
these 
situations 
even 
more 
in 
vivo? 
Many 
questions 
remain 
unanswered 
in 
this 
story, 
but 
one 
thing 
is 
evident. 
The 
Nortel 
name 
is 
sadly 
no 
longer 
the 
symbol 
of 
fortune 
but 
utter 
demise.
28 
12. Appendices

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INSEAD MBA Project - Nortel BU Analysis

  • 1. The Rise and fall of a giant … or how to destroy 400 Billion Dollars in 9 Years… The GEMBA 2009 Project Morten Gavlen Javier Gonzalez ..................................................................................................................... Frederik Nilner 1
  • 2. 1. EXECUTIVE SUMMARY ........................................................................................................ 4 2. INTRODUCTION ................................................................................................................... 5 3. NORTEL – General Recent History ....................................................................................... 6 Internet Bubble ...................................................................................................................... 6 Accounting Troubles ............................................................................................................... 6 Structure ................................................................................................................................. 7 The last few Years before the filing ........................................................................................ 7 4. Bankruptcy Filing ................................................................................................................. 8 Chapter 11, a description ....................................................................................................... 8 Chapter 7 – Liquidation ................................................................................................. 8 Chapter 11 – Business reorganization .......................................................................... 8 Chapter 13 – Individual reorganization ........................................................................ 9 After the filing ........................................................................................................................ 9 Management .......................................................................................................................... 9 5. Background on Nortel competition ................................................................................... 11 Ciena ..................................................................................................................................... 11 Cisco Systems ....................................................................................................................... 11 Ericsson ................................................................................................................................. 11 Alcatel Lucent ....................................................................................................................... 12 Nokia Siemens Networks ..................................................................................................... 12 Huawei .................................................................................................................................. 12 6. Analyzing Financial Data .................................................................................................... 13 Method ................................................................................................................................. 13 ROIC ...................................................................................................................................... 13 Return on sales ..................................................................................................................... 13 Cost of goods sold ................................................................................................................ 13 Selling, General and Administrative Expenses ..................................................................... 14 Capital Turnover ................................................................................................................... 14 Fixed Assets .......................................................................................................................... 14 Intangible Assets .................................................................................................................. 14 Cash position ........................................................................................................................ 15 Working Capital .................................................................................................................... 15 7. Analyzing Management at Nortel ..................................................................................... 16 Unclear strategy + failed execution = Bad Management ..................................................... 16 8. Nortel Bankruptcy – Possible future developments ......................................................... 19 Breaking up the family jewels into Business Units ............................................................... 19 9. What’s left of Nortel – what might happen? .................................................................... 20 Enterprise Solutions .................................................................................................... 20 Carrier Networks ......................................................................................................... 20 Metropolitan Ethernet Networks (MEN) .................................................................... 20 10. Which companies will be interested in Nortel’s MEN ? Why ? ...................................... 23 CISCO .................................................................................................................................... 23 ALCATEL LUCENT .................................................................................................................. 23 ERICSSON .............................................................................................................................. 23 HUAWEI ................................................................................................................................ 23 TELLABS ................................................................................................................................ 24 INFINERA .............................................................................................................................. 24 2
  • 3. NSN ....................................................................................................................................... 24 CIENA .................................................................................................................................... 24 11. Conclusions ...................................................................................................................... 27 12. Appendices ...................................................................................................................... 28 Absolute Company Assets over Time (Million Dollars) ........................................................ 34 Absolute Turnover over Time (Million Dollars) .................................................................... 34 3
  • 4. 4 1. EXECUTIVE SUMMARY The telecom industry has experienced a series of technological and market specific changes over the last decades. Inventions like internet, GSM, UMTS, 3G and soon to come 4G are all pushing the industry sector towards new and unproven ground where the only certainty is that the demand will be there. The market itself developed on other levels as well, deregulation of the telecom market, and the opening up of the monopolistically driven telephone networks have allowed new actors onto the scenes that in the midst of the 20th century were considered as closed. Nortel, once one of the giants, at the turn of the century retained 30% of the Toronto’s stock market value, only to find itself today, 9 years later, in Chapter 11 with the intention to sell of all assets to the highest bidder. Having seen this 100 plus years old company survive through several different phases of technology and market, this paper aims to look behind the scenes to find out how it was possible for such a major actor to suddenly go belly up. Financial studies shows a company striving to cut costs as of 2000, but unable to recover lost turnover. The introduction of the next generation mobile communication technology 4G also did not come early enough, preventing necessary turnover compensation. Early dismembering of the lucrative UMTS business to Alcatel Lucent also removed the bread and butter basis for a stable switch over into new technologies. Managerial aspects to the fall of the Canadian giant seem to have been many. Over belief in key performance indicators and incentive programs not assuring long time growth forced Nortel into situations counter productive to the necessary stable growth and technology adaptation. The mere fact that 4 CEOs had a go at the first 8 years of the 21st century does indicate the instability at hand. Several corruption and accounting scandals rattled Nortel as well at the break of the new century, and the markets never regained belief in management. Historically, Nortel was a hard core technology production company, over time moving towards a high tech internet service provider entity with mind breaking developments in several areas. This evolution was not mirrored in the culture of the company, where engineering skills and values remained in power in spite of the evolution of the company towards service. At the end, Ericsson, Avaya, Alcatel Lucent and recently Ciena divided the company between them, and the rests of Nortel are more present in libraries than on any market. This paper will give you insights and show you the details behind the drastic demise of one of Canada’s and the worlds most impressive value destructive adventures.
  • 5. 5 2. INTRODUCTION It is a part of evolution, companies come and companies go. Through thoroughly complicated mechanisms, mergers, joint ventures, acquisitions and semi Darwinist behaviors, new and temporarily stronger units are created, only to face the same processes over and over again. Looking back over the last hundred years or so, a non negligible number of great companies have seen this happen to them, and the world keeps turning after their disappearance as it did before. Actually, the relative number of companies that survive the 100 year mark with the same basic legal structure is very low, and if we look at companies once publicly listed, the number drops even further. The owner structures, hierarchies and investments are directed and named differently in the legal framework that our current society is governed by, all as a part of the eternal battle for market, supplier or customer power, followed by a not always logical mixture of individual demand for glory and fame. What if we look at one of the companies going through a very strong change, maybe even risking its mere existence? What has been going on in the company over the last years (maybe evidence is hidden even further back, but we shall limit ourselves to the last few decades)? By doing this, possibly we can gain financial and managerial insights to be used in future situations where the right managerial call has to be made. The Canadian telecommunications company Nortel, or more specifically Nortel Networks Cooperation, is an example we have chosen to follow through the hardship of the end other the 20th and the beginning of the 21st century, to the finally end up in Chapter 11 and under Canadian Creditors protection act. What actually went on financially? Where there managerial issues? Was technology itself a factor? Or, what about the markets, how did they behave in this time period? All of these questions may not be answered; some may lead us to insights. Only by diving deep into the remains to be found in literature, across internet and economic journals can we get in under the surface and try to express what actually went on. Let the journey begin… Society and telecommunication The Telecommunication Industry and all activities associated with it has taken an important position in the word economy. In 2006 the official estimates claim 3% of the gross world product (GDP), or somewhere around USD 1.2 Trillion where allocated to this industry.1 Macro economically speaking, a link between the development of the telecom sector in a country and its economic growth is generally considered as valid. Socially the behavioral patterns of the new generations are strongly influenced by the new information era, with SMS and social networking sites as two examples of second degree implications of the telecom development. New legislative organs and debates on international levels have been born alongside the technological evolution and of course the military impacts are evident. 1 « Telecom Industry to reach 1.2 Trillion in 2006 », VoIP Magazine, 2005
  • 6. 6 3. NORTEL – General Recent History Nortel, the name stemming from the early Northern Electric and Manufacturing Company Limited founded in 1895 as the American telecom pioneer BELL decided to created a stand alone entity for production aimed for the Canadian market, is since 1999 officially Nortel Networks Cooperation. In many ways this Toronto based technology enterprise represents for years the Canadian capacity to outperform the US neighbors. During certain phases of its last 10 years of existence, Nortel was the absolute dominant as an employer and as actor on the local Canadian stock market. In many ways the local social and political interests are intertwined with the development of the company, and now at the verge of its breakdown, protectionist behaviors surface in order to desperately protect what is left, often without any substance behind. The Canadian quasi giant, standing semi strong with still 30 000 employees and an $11 Billion turnover in 2007 is, or was, one of the major actors on the world telecom markets. The main competitors, across business units are well known actors such as Cisco Systems, Ericsson, Alcatel Lucent, Nokia Siemens Networks, Motorola, Huawei and NEC. Internet Bubble When Nortel market capitalization was at its top, it represented more than a third of the Toronto Stock Exchange value. As the bubble of the internet era burst, Nortel stock price fell from C$124 to C$0.47, reducing the market capitalization value from C$398 Billion in September 2000 to less than C$5 Billion in August 2002. It was much debated at the time that the CEO John Roth had sold stock options just before the fall in 2000 for over C$135 Million alone. Accounting Troubles In the early 21st century, Nortel was the scene for an accounting scandal that would leave traces for years to come.2 The Internet Bubble had left the company bleeding, and a new top management was appointed with CFO Frank Dunn taking over as CEO after John Roth who retired under controversy. Frank Dunn then managed a major restructuring project reducing the workforce by two thirds (eliminating some 60 000 jobs) and then finally reaching positive results in the beginning of 2003. Apparently these numbers were based on some very creative bookkeeping by Dunn, his CFO Beatty and a controller by the name of Gollogly. The audit that followed reworked the balance sheets for 2001, 2002 and 2003 repositioning some $900 Million of liabilities, and large amounts of revenues being incorrectly booked in the late 20th century. The results of this mismanagement were many, bonuses were repaid by managers, Dunn, Beatty and Gollogly were fired and the brand Nortel was heavily damaged through the association with corruption and an accounting scandal. 2 « Nortel », en.wikipedia.org/wiki/Nortel, 17.11.2009
  • 7. 7 Structure Around 2007, the company presented itself with 4 major business units • Enterprise solutions, 2007: $2620 Million turnover, 23.9% of total. Enterprise networking solutions for internet, VoIP, security, multimedia messaging, call centers and several integrated software applications on the workstations of the enterprise clients. These clients range from small companies to large multinationals. The business segment was still enjoying strong growth at the end of 2007. Collaboration with Microsoft and IBM open up for further business development. • Carrier Networks, 2007: $4493 Million turnover, 41% of total. Mobility Network Solutions, Carrier Networking solutions and specifically solutions for mobile applications. Complete systems for GSM, GPRS and EDGE for customers like France Telecom and T-­‐ Mobile in the US. • Metropolitan Ethernet Networks, MEN, 2007: $1525 Million turnover, 13.9% of total A combined IP networks & optical technology for carrier and enterprise solutions. • Global Services 2007: $2087 Million turnover, 19% of total. The separate service unit proposing service in four main areas: Network support, network management, network implementation and network applications. • Nortel Government Solutions This entity is a separate company, and manages contracts and contacts with public institutions in the US and around the world. The last few Years before the filing In no way did the following managements rest prudent over the time to follow. The last years leading up to January 14th 2009 were filled with active managerial decisions like3 • April 2005, PEC Acquired, an IT service company with 1700 employees. • December 2005, acquisition of Taman Networks to gain insights and market knowledge on high performance WAN IP. • December 2006, divestiture of the radio based UMTS activity; all assets sold to Alcatel-­‐ Lucent. 3 « Nortel », fr.wikipedia.org/wiki/Nortel, 24.09.2009
  • 8. 8 4. Bankruptcy Filing On January 14th 2009 Nortel Network Inc and 14 of its subsidiaries filed petitions for bankruptcy in the United States Bankruptcy Court for the District of Delaware seeking relief under chapter 11 of the US Bankruptcy Code. At the same time, similar filings were made in Canada, Israel and the UK. Already in December 2008 Moody’s rating had gone down to Caa-­‐2 signaling a risk for bankruptcy. Chapter 11, a description In order to understand what happened to Nortel on the 14 of January, A brief description of the Chapter 11 proceedings and regulations.4 In general the American Chapter 11 is considered very lenient on management, often seen as guilty in creating the situation forcing the company to call for support . The European counterparts are much stricter to the post bankruptcy management. There are 3 main chapters in the United States Bankruptcy Code, regularizing bankruptcy cases. This picture describes the complexity schematically.5 Chapter 7 – Liquidation Deals with the liquidation of a bankruptcy, i.e. companies in very large debt situations can immediately be liquidated and the assets sold to reimburse the creditors in order of priority. Also individuals can be concerned by this. Chapter 11 – Business reorganization If a business is unable to pay its creditors, they or the business can seek protection under Chapter 11. This normally implies that the business continues under the control of the debtor, but that it is subject to oversight and jurisdiction of the court. The Chapter 11 allows the debtor in possession several means to restructure the business. A debtor can organize new loans under favourable terms, with the new creditors being prioritized on repayments. Contracts can be cancelled and or rejected, litigation is not possible due to a state of “Automatic Stay” where any litigation initiatives are held until liquidation or the company emerges from Chapter 11. 4 « Chapter 11 », en.wikipedia.org/wiki/Chapter_11 5 www.bancruptyvisulas.com, 18.11.2009
  • 9. Any Chapter 11 filing will be follow by a bankruptcy plan. This plan is proposed by any party interested in the case, and agreed upon with all the creditors. If no agreement can be found, either the company passes to Chapter 7 – Liquidation or the activity returns to a status quo before the filing allowing for individual direct “classical” legal measures to be taken. A Chapter 11 subject can pass to Chapter 7 – Liquidation if this is in the interest of all creditors, or the company in question can be liquidated under Chapter 11 with the current management if this is deemed the best solution. During the reorganization, the creditors are reimbursed according to a priority list defined by law. Secured debts (with i.e. collateral or security interest) will be paid first, and the employees and suppliers before any unsecured credits are addressed. The prior level of priority must be completely cleared before proceeding to the next one. 9 Chapter 13 – Individual reorganization As chapter 11, chapter 13 defines a plan for the concerned party (an individual) to refinance its debt over time. This is in contrast to Chapter 7 that offers immediate relief. After the filing Although the initial intention of Nortel CEO M Zafirovski seems to have been to re-­‐stabilize the company and renegotiate the debt through a Chapter 11 procedure, the final effects of the crises were stronger then what he had expected. Thus, the events that followed show the new chosen direction, to move towards a refinancing by auctioning away the divisions one by one. On the 25 of February 2009, Nortel announced the disengagement of 3200 persons, or approximately 10% of the remaining workforce. In July 2009 Nortel sells its Enterprise Solutions business to Avaya for $475 Million. Also in July, Ericsson acquires the Carrier Networks division from Nortel for an estimated USD $1,130 Million. This in spite of some heavy political movements against a sell of an industry of this size to a foreign entity. Management President and CEO Mike Zafirovski, earlier at GE and Motorola, member of the board at Motorola and Boeing6, joined the company in 2005, well aware of the company’s actual situation. As a practicing Ironman triathlete he was used to long and hard challenges, possibly this one was the first one he failed.7 After four years of active restructuring and planning for the future in the aftermath of the internet bubble that plunged Nortel from $30 to $11 Billion turnover in only a few years, the crisis in 2008 might simply have been too much for the Canadian telecom operator. 6 « Nortel Networks Group », BusinessWeek, , 17.11.09 7 « Nortel’s Road to Bankruptcy », BusinessWeek, 15.01.09
  • 10. 10 At his side, Mr. Zafirovski had amongst others 8 John Roese, CTO, 2 years and seven months at Nortel, history of several different CTO positions Richard Lowe, President Carrier Networks, history of 29 years at Nortel Joel Hackney, President Enterprise Solutions, Nortel from 2005 – history at GE as GM for GE Industrial Philippe Morin, President of Metro Ethernet Networks, history of 19 years at Nortel Dietmar Wendt, President Global Services, history at IBM Chuck Saffell Jr, CEO Nortel Government Solutions, career history in governmental organizations M. Zafirovski eventually resigned on August 10, 2009 on his own initiative. That he is now filing claims for a retroactive severance package (USD 12 Million) has set off major reactions within the Nortel and ex Nortel employee community. Other top executives received major retention packages after the filing of January 14th as the hope was initially to re-­‐emerge after the filing, even though any severance pays to employees after that date had been frozen, as compensations funds are considered general assets of the company and subject to claim for all creditors. 8 « Nortel Networks Group », BusinessWeek, , 17.11.09
  • 11. 11 5. Background on Nortel competition The number of actors on the telecom market is hard to define. Below is a brief description of a couple of the competitor that Nortel faces in the optical switching and optical transport segments. Ciena 2008: 2203 Employees, USD Revenue 0.9 Billion. Despite its relative small size compared to the other actors listed here, Ciena has a leadership position in the optical transport and switching market Ciena’s bid for the MEN business as a stalking horse9, [a term describing the first bidder and the special terms that follow from negotiation on that specific role] gives them a favorable position to move forwards into the bidding phase. Cisco Systems 2008: > 65 000 Employees, USD Revenue 36.1 Billion. Cisco Systems is a California based telecom company, founded in 1984 by a married couple studying at Stanford University10. In the internet boom of 1999 the company was the single most valued company in the World with a market capitalization value above USD 500 Million. Still in June 2009, the company has a market capitalization value of above USD 100 Billion, allowing for a position in the DOW Jones index as General Motors was delisted from the index as it applied for protection under Chapter 11. Ericsson 2008: 78 740 Employees, SEK Revenue 208 Billion. [USD 29 Billion] Ericsson, or Telefonaktiebolaget L. M. Ericsson, is a Swedish company based in Kista outside Stockholm founded in 1876 by Lars Magnus Ericsson. Ericsson has in the 21st century been focusing further and further on back end technology solutions to support internet and communications. The creation of Sony-­‐Ericsson in 2001 emphasized this strategic move away from B2C industry. The business unit Carrier Networks was acquired from Nortel after the bankruptcy. 9 « The Stalking Horse », www.jonesday.com 10 « Cisco Systems », en.wikipedia.org/wiki/Cisco_Systems
  • 12. 12 Alcatel Lucent 2008: 77 717 Employees, EUR Revenue 16,9 Billion. [USD 25.4 Billion] Alcatel Lucent is a France Telecom Company based in Paris, France. Late 2006 the UMTS Business of Nortel was acquired by Alcatel Lucent. The Ex CEO of Alcatel Lucent, Mrs. Patricia Russo, is a non executive member of the board at Avaya Inc, the company who later bought the Nortel Business Unit Enterprise Solutions. Nokia Siemens Networks 2008: 60 000 Employees, EUR revenue 15,3 Billion [USD 22.7 Billion] Created in 2006, the Siemens AG COM Business Unit (with certain exceptions) and the Nokia Network Business Group merged into a new company on June 19, 2006. Headquartered in Espoo, Finland. Huawei 2008: 87 502 Employees, USD Revenue 23.3 Billion Huawei is the main Chinese actor on the global telecom market. Based in Shenzhen in the Guangdong, it was established in 1988 and is still today privately held. In December 2008, BusinessWeek magazine puts Huawei in third position after Google and Apple as the world’s most Influential companies.
  • 13. 6. Analyzing Financial Data Method The DuPont Analysis simply breaks down the results (Return on Invested Capital) of a company into subparts that allow for intra industry comparisons. The model is not applicable in all company comparisons, but for classical structures with production, sales and product development, the tool provides insights otherwise difficult to realize. All analysis for the results below can be found in graphical form at the end of this paper. 13 ROIC The ROIC gives us a measure for how efficiently a company is allocating its capital. It is usually expressed as a ration between NOPAT (Net operating profit after tax) / Total capital invested. For a company to allocate its capital efficiently ROIC needs to be higher than the company’s WACC. As we can see from the bar charts showing ROIC there is only two out of five companies that even manage to have a positive ROIC over the last four years. Even without information on the companies’ WACC, we can clearly state that the three companies with a negative ROIC are destroying value. With so many of the major players in the industry destroying value, it could be a sign that there is overcapacity in the industry and that some of the players need to exit. From the ROIC figures of the last four years Nortel we can see that Nortel is the weakest of the major players. Adding the knowledge of accounting scandals earlier in the decade, it is surprising that Nortel has been able to continue for as long as it has as an independent actor. Economic profit as measured by Invested Capital (ROIC – WACC) gives us an indicator of how much value is actually being destroyed by these companies. Return on sales Return on sales is considered as the operational profit margin. It measures a company’s operational efficiency, and is expressed as a ratio between EBIT/Revenue. Once again we see that there are two companies, Ericsson and Cisco, that stick out and are the only ones delivering healthy margins. The ratio charts also show a clear trend towards increased pressures on margins through the years 2005 to 2008. Interestingly enough Nortel shows an opposite trend until disaster hits in 2008. This might have been interpreted as a turnaround operation but is more likely to have been more accounting magic and an effort to meet margin targets at all costs. Incidentally, some of the same behavior is observed in Ciena’s figures which might be a bad sign for the future. Cost of goods sold The ratio of turnover to Cost of goods sold (COGS) tells us how effective a company is at producing its good and getting an adequate price in the market. Comparing all the companies we see that with the exception of NSN, which probably have some post-­‐merger operational problems, Nortel has a consistently higher COGS/Revenue ratio than the others. This can possibly be attributed to aggressive pricing but is most likely a result of an over-­‐engineered product portfolio. Nortel has
  • 14. always been a company that focused on being a technology leader and this has most probably been to the detriment of production costs. There is a marked trend across all companies that the ration of COGS to the turnover is increasing over the period studied. This is evidence of an increasingly tougher market place and the companies are cutting prices in order to retain volumes. 14 Selling, General and Administrative Expenses The SG&A ratio tells us how much of the company’s revenues are spent on activities that can be directly linked to products. A large part of these costs are quite “sticky” as it takes time to downsize warehouse capacity or to lay-­‐off people if the downturn is considered to be long-­‐term. As such, it is normal that we will see certain increase in this ratio as growth slows, but there is something out of the ordinary going on in Nortel that has an increase of over 20% in its SG&A. We can attribute this event to the fact that while Nortel sold the UMTS business unit and started to shed off the rest of the company units (starting with the Alteon unit), it still maintained an unhealthy level of unnecessary support functions that weighed down on its SG&A. In addition, the order of the day during the analyzed period of time was to bring in orders and all abuses of SG&A to that end were practically excused. Capital Turnover The capital turnover tells us how effectively invested capital is used to generate revenues and is expressed by the ration Revenues/Invested Capital. The telecom equipment industry is a capital intensive industry as exhibited by all companies showing a Capital Turnover of less than 1. The big exception here is Ericsson which is managing their balance sheet far more efficiently than its competitors with a capital turnover of nearly 2. The data still shows quite a bit of variation between the companies but Nortel seems to be in line with what should be expected in this industry. Fixed Assets When analyzing the fixed assets we want to see how efficiently the company uses its fixed assets to generate revenue. In this analysis the fixed asset category is broken down into two categories. Property, Plant and Equipment (PPE) and Long Term Investments (LTI). First looking at PPE we see that Nortel has the least efficient use of fixed assets, and Ericsson has by far the most efficient. Again we will argue the point that Nortel’s wish to always be in the forefront of technology development makes their factories more expensive not only to run but also to build. The more dramatic development is shown in the evolution of LTI. Here we see that Nortel almost stops its long term investments from 2006 an onwards. This is a clear sign that the company is having serious trouble. However, this sharp decline in investments is managing to keep the total Capital Turnover looking quite healthy for 2007. Intangible Assets Intangible assets are defined as non-­‐monetary assets that are not physical in nature. They can be divided into two primary sub-­‐categories – legal intangibles (that can be owned) and competitive intangibles (not owned but embedded in the organization). The two most important sources of
  • 15. intangible assets in the telecom equipment industry are patents and goodwill that stems from acquisitions where a premium over book value has been paid for the acquired company. Earlier in the decade Nortel had to massively write down its goodwill after it was discovered that it had overpaid some of its acquisition. As we can see from the charts the ratio of intangible assets/expense ratio varies hugely between the companies and Nortel does not seem to have inflated this asset class, still they take a huge write-­‐down in 2008. The value that is left for intangible assets are mostly patents and will probably be a significant part of the value for acquirers. Whether or not all patents will be sold as parts of the divisions will be an interesting story to follow. 15 Cash position The cash position is a signal of financial strength and liquidity. A strong cash position means that the company has enough cash to fund operations and sustain market downturns. However, a cash position that is too strong can be signaling a lack of new development within the company. Two of the companies in this study seem to fall into that category. Both Cisco and Ciena hold so much cash that investors should ask themselves if it is not better to put the money in the bank rather than invest in companies that do not put their money to work. Nortel’s cash position seems reasonable in this industry. Working Capital Working Capital is an indicator of a company’s short term financial health. Does its current assets support its current liabilities? We see that both Nortel and Alcatel has negative working capital whereas the other companies operate in a range between 0 and 15% of revenue. The negative working capital of Nortel is probably a sign that current liabilities are used to fund the operating cycle while maintaining its cash position.
  • 16. 7. Analyzing Management at Nortel Unclear strategy + failed execution = Bad Management In spite of all the court hearings, restructuring negotiations and massive layoffs, Nortel Networks still had to file for bankruptcy at the beginning of 2009. Along the way, it dragged the millions of shareholders that held a dash of hope for survival. Was this really a surprise to the market? In our view, the signs were there; in big bold red above and below the line. Nortel had been in a state of coma for most of the past five years and any mention of Nortel in the news was actually NOT good news. Nortel has been an active participant of one of the worst management mayhems of the telecommunications industry in recent history. Four (4) CEOs in eight (8) years, a series of massive layoffs totaling 65,000 jobs cut since 2001 and several accounting scandals later, what’s left of Nortel? It is a fact that assets are being passed on to the highest bidder. For the thousands of employees who have already lost their jobs, the many more who certainly will and the shareholders whose funds have disappeared into thin air, Nortel’s bankruptcy filing is of no comfort. For most Canadians, Nortel was more than a Canadian company and never just a mere investment stock. Nortel stood for international Canadian success and was a symbol of its modern telecommunication industry. To put it in perspective, the US has Cisco, Finland has Nokia and Sweden has Ericsson. Today, Nortel is simply a symbol of unjustified investments, an example of a financial roller coaster and the evidence of value destruction in a company where its management was entirely responsible of its demise. We want to discuss here the culprit of this mess as well as the mistakes made. Naturally, the simplistic manner to approach this will be to blame it on the overall industry consolidation and the fact that a bubble is in burst mode in the telecommunications industry since 2001. However, we look for the brains of the operation and more specifically for the people responsible. Nortel’s downfall can be easily digested by merely looking at the portrayal of its four CEOs since 2000. Although Nortel’s problem may have arguably commenced several years back, let’s start with John Roth, who was named Canada’s CEO of the Year by a Bay Street panel in the fall of 2000 right after Nortel’s stock hit its peak of $124 a share. Of course, one week after receiving the award, Roth delivered the first of a series of disappointments during his term: quarterly earnings fell short of analysts’ expectations and the stock sunk 25% in a single day. As the great communicator, Roth quickly assured the public that Nortel’s growth will still hold and that he was forecasting a 30% rise in sales. The joy did not last long since only sixty days after that, Roth cut that forecast in half and announced a layoff to 10,000 people. The signs were there; it looked like the beginning of the end. Further signs? Well, Roth will retire by the end of 2001 and will walk away with approximately $139 million in compensation and stock options. By today’s standards, an outrageous amount of money for a failed company; in yesteryear, a newsworthy front page article representing success. After Roth, Nortel decided that it was time to put the house in order and wanted show the street as well as its shareholders that they could restore confidence and had the intention to remain in a particular business segment only if they could be either #1 or #2. To do that, Nortel quickly named Frank Dunn. Let’s clarify that Dunn was Roth’s CFO and was portrayed as the man who will bring financial restraint to a company that had grown unwieldy. Dunn led the company for 2½ years and the stock fell by half during his watch. Dunn was fired for cause in April 2004 after surmounting allegations that he had helped orchestrate a massive accounting fraud aimed at inflating profits. Dunn is currently still prosecuted in Canada and the US and denies any wrongdoing. Nortel management lived, fed off and was compensated on performance indicators. The company was strictly operated 16
  • 17. by indicators without regard for the overall value created or destroyed. In this case, we know they were value destroying indicators because they concentrated in the everyday operations rather than on the life of the company. By the time the company was turned to Mr. Owen in 2004, Nortel’s mishaps had exploded into full-­‐ blown scandals. The ex-­‐Navy admiral and former vice-­‐chairman of the U.S. Joint Chiefs of Staff was brought in to re-­‐establish trust and credibility. Unfortunately for employees, shareholders and the future of Nortel, the appointment achieved neither. Owens’ integrity was not in question; however, his ability at running navy ships and its personnel was not necessarily a leverage point to operate a company of the size and complexity of Nortel. A direct result of this was the defection of top executives and a 30% decline in the stock price within a short period of 18 months. By this time, any outside observer could have concluded that incompetence was the real problem at Nortel and Owens could do nothing to change that perception. If incompetence was the problem, why not then find a top executive with a proven record of delivering performance and strict management. Enter Mr. Mike Zafirovski. Mike Zafirovski was a rising star at Motorola and was hired at a great expense. Mike’s arrival to Nortel was announced with bells and whistles. After all, Mike had a track record at Motorola and had worked with the best Six Sigma practices at GE. Mike certainly knew how to turnaround a company and was considered to have great industry knowledge. During his tenure, Nortel did become leaner but not meaner; Nortel did try to considerably lower its costs, we can see this from our analysis. In fact, we can consider that Nortel was an athlete preparing for a marathon by first loosing weight to go faster, but eventually not concentrating in the essential muscles nor working on its resistance or breathing techniques. After Nortel completed a reverse 10-­‐for-­‐1 stock split in 2006, it announced the sale of its UMTS division to Alcatel-­‐Lucent for USD $320 million. Nortel sold off this unit on a straight cash agreement; 1,700 Nortel employees transferred to Alcatel, mostly engineers based in France, Canada and China. Nortel's reverse stock split reduced the number of shares from more than 4 billion and drove the share price up to $21.15 at the close of trading. Since Mike joined Nortel in 2005, he implemented strict cost-­‐savings measures, hired a solid management team and tightened the firm's product focus calling with a cost-­‐savings target of USD $1.5 billion per year by 2008. Zafirovski’s goal was to reduce Nortel's involvement in product areas and focus on markets where its strategy could achieve a dominant position. The areas of focus gravitated along the lines of WiMax (wireless broadband delivery) and emerging 4G wireless networks. Nortel strived to increase resources dedicated to strategic business, but the sale of the UMTS unit was perceived as a mistake and a strategic blunder. The reason is that in Nortel’s intent to emphasis 4G development to deliver high-­‐speed broadband services to mobile users and its focus on the underpinning elements of mobile video and multimedia revolution in mobile operators, it had to still continue to deliver superior value to GSM, CDMA and UMTS customers because these customers will be the basis for their intended growth in 4G networks. It appears that the costs actually shifted from further workforce reductions onto future development projects that never did actually see the light of day. One such project would have positioned Nortel in the subscriber broadband management arena where, at the time, Redback held a dominant position, but where Nortel was developing a highly competitive product. The product never saw the light of day and Redback was eventually acquired in 2007 for 1.9Billion USD in cash by Ericsson. Nortel is unable to cope with existing contracts, continue to be the technology innovator it once was and has destroyed any of its remaining value. 17
  • 18. We could of course not blame it all on Mike, or can we? It’s clear that for the past five (5) years the telecommunications market has changed at a high pace. Nortel never did recover from the mistrust created after the accounting scandals and its debt necklace became heavier year after year. It could have been a tad unrealistic for the market to expect Mike, the triathlon participant, to run in ski boots and a wetsuit while carrying a bike over his shoulders and being chased by a mob. Granted it was an impossible task, but while we know that Nortel’s CEO was still using a private jet just six (6) days after Nortel filed for bankruptcy protection and as the company announced non-­‐compensated dismissals for thousands of workers, refused salary increases, instituted further cost-­‐cutting measures and confirmed that previously dismissed Nortel employees will not be receiving severance payment because of the bankruptcy filing, one can wonder. Greed, check; deceit, check; incompetence, check; plain bad judgment based on desperation and on managing by indicators rather than value creation, check. All of Nortel’s mishaps fall in one of the previous categories. As such, we must not forget the role that investment companies and advisors also had in this. AT Nortel’s peak, fund managers rushed to comply with investors’ wishes to invest in Nortel stock. As a company, Nortel did a great job of over-­‐valuating the impact of their innovations while selling themselves as the only company that could be a major force for operators, enterprises and end consumers. Well, Nortel did not achieve that, but Cisco certainly did. Of course, at the time, nobody even thought of a company like Nortel going bankrupt and any fund manager that avoided the stock based on strict fundamentals was deemed as incompetent, lost their customers and some even their jobs. On the descent, as Nortel was killing the company, shredding workers, selling and shutting down units, continuing to miss revenue and profit targets, people would still ask “so when is it going to recover “. We know the answer now and we should have seen it then; recovery was never to be. Upon his departure, Zafirovski says that Nortel will live on in one form or another. It will certainly live in the memories of many. The Nortel we loved as employees, as shareholders and as admirers of technological innovation, that Nortel is long gone. Nortel has indeed left the building; in fact it has left the whole industry and has taken all of its value. 18
  • 19. 19 8. Nortel Bankruptcy – Possible future developments Breaking up the family jewels into Business Units Right after Nortel, Canada’s 100-­‐year old communications company, went into Chapter 11 bankruptcy protection in January of 2009, it immediately started the split process. The basis of this process was to divide Nortel into several self-­‐supporting business units which could be sold off separately. Nortel split its business into four divisions: Carrier Networks, Metro Ethernet Networks, Enterprise Solutions and the LG-­‐Nortel joint-­‐venture. The breaking-­‐up clearly affected Nortel’s first quarter revenues falling by 37% to $1.73bn and the company made a loss of USD $244M in the first three months of 2009. First quarter results showed a decline in revenue and margins as expected due to the severe economic downturn as well as Nortel’s creditor protection filings. Despite the declines, revenue had actually stabilized and cash balance was stable as of year-­‐end 2008. Nortel’s purpose in breaking up the company into divisions was to concentrate its businesses and get the most value for shareholders and creditors. These were key considerations in the decision-­‐making process as they continued to evaluate the ultimate path forward for the businesses. It appears that at the time, there were discussions being held with external parties in order to evaluate all restructuring alternatives. The move to stand-­‐alone units provided Nortel with maximum flexibility and it even expanded its shared services organization in order to improve support for its standalone business units. However, the split will not bring immediate relief to the failed company. Nortel employees across the regions were taking legal actions to prevent further illegal redundancies. For example, a portion of Nortel staff laid off in the UK, did not receive any redundancy pay or proper notice period. Nortel’s ecosystem – partners, suppliers, customers – suffered. There were other employee protests before the UK Parliament and demonstrations outside Ernst & Young's offices in London. E&Y are Nortel's administrators and employees protested that Ernst and Young allowed $23m in bonus payments to senior Nortel execs while approving redundancies.
  • 20. 20 9. What’s left of Nortel – what might happen? Below is a brief overview of the main Nortel divisions still standing at the beginning of 2009 and what has transpired up to the time in which we concluded our project. Enterprise Solutions Enterprise solutions for internet, VoIP, security, multimedia messaging, call centers and integrated software applications for small companies & large multinationals. Nortel’s enterprise division holds a strategic alliance with Microsoft since 2006. Further, this division signed a channel distribution agreement with Dell and in turn Dell provides professional services to the combined Nortel enterprise & Dell solutions. Nortel’s Enterprise Networks was eventually sold to AVAYA in September of 2009 for USD $950M. Other potential suitors were Siemens alongside the private equity firm Gores Group. Carrier Networks Nortel’s Carrier Networks division provides Mobility and Carrier Networking Solutions specifically designed for mobile operators. The business includes GSM, GPRS and EDGE systems for major operators around the world. A significant portion of Nortel’s Carrier Networks division (not including GSM/GSM-­‐R) was sold to Ericsson for USD $1.13Billion in July 2009. Other potential suitors for this particular business included NSN alongside the private equity firm Mattlin Patterson. The remaining GSM/GSM-­‐R business was also purchased by Ericsson & Kapsch in October of 2009 for USD $103M. Metropolitan Ethernet Networks (MEN) Nortel’s MEN is the coveted asset of the family. Nortel’s MEN provides operator solutions for the unprecedented internet traffic growth and the implementation of IP networks combined with optical technologies. Nortel’s MEN applies to both major carriers and enterprises and is a preferred partner for major international and pan-­‐European networks. For the purposes of our project, we have concentrated our analysis in Nortel’s MEN division since this is actually the first division that was considered for sale and the one which has incited the highest amount of interested parties while only representing 14% of the overall Nortel businesses. It seems that all significant players, whether small, medium-­‐sized, or mammoths, in the telecom world are in one way or another interested in Nortel’s MEN. We will describe and elaborate the reasons why we believe there is in fact an interest and then we will enumerate the considerations as to which companies will want to buy these bankrupt assets. We have launched ourselves into the ring and picked one of the top contenders and will endeavor to analyze the detailed reasons and fundamental facts that we believe justify a purchase by this top contender. However, we do want to point out that no matter which of these companies eventually ends up with the assets, they will all have a common issue: incomplete information. The suitor which proves to have stamina, higher commitment and goes above and beyond during the due diligence process, will stand out from the
  • 21. pack and prevail. Further, that same commitment will be essential to actually complete any integration into an existing company structure as well as in adapting the company to a joint culture. Why would anyone want these assets? Nortel's products are indeed top class, they have built a strong customer base over the years and for small to mid-­‐size suitors it could be an instantaneous manner to roughly double revenues. The concerns here should focus around the fact that: MEN business has not recently generated a significant amount of cash from operations, the ethernet market segment is highly price sensitive and revenue outlook for 2010 may prove lower (less than USD $ 1Billion) due to any integration uncertainties. In addition, the suitor has to have a plan to deal with Nortel’s inability to maintain an acceptable degree of customer satisfaction in their major high-­‐ margin customers during the past few years. Nortel's Metro Ethernet Networks includes the following products 21 • long-­‐haul transport • metro optical ethernet switching
  • 22. 22 • ethernet switching, transport and aggregation • associated management systems Nortel’s MEN division currently has an annual revenue run rate of roughly $1.2B and, surprisingly, it is a break-­‐even unit.
  • 23. 10. Which companies will be interested in Nortel’s MEN ? Why ? We believe that the companies that can have an interest in Nortel’s MEN assets are: Cisco, Alcatel Lucent, Ericsson, Huawei, Tellabs, Infinera, Nokia Siemens and Ciena. For the purpose of the project, we will discuss here only the ones we consider the most relevant. It is a possibility that all of them will be certainly snuffling around these assets to gain competitive information, regardless of whether or not they actually have an intention of acquiring or bidding for the assets. In our view, only a few of them have a true interest in the acquisition; the key vendors that may fully grasp the true value proposed by these assets and that have the appropriate willingness to pay may be Nokia Siemens and Ciena. As such, these two companies are discussed last in this section. CISCO Cisco would love to get their hands on Nortel’s Optical Assets. Cisco has the highest amount of cash available of any telecom player today (USD $35B) and the highest rate of success in the acquisition arena (more than 150 since 1993). However, integration of a business unit that also requires a degree of turn-­‐around activities is not Cisco’s strength. Given the information we’ve analyzed, we can see that Nortel MEN’s division will require a turn-­‐around specialist in order to provide true return for all possible buyers. ALCATEL LUCENT Based on our analysis, we do not necessarily believe that Nortel MEN’s portfolio will fit well into the existing Alcatel-­‐Lucent product line. Alcatel-­‐Lucent already enjoys leadership in three (3) of the four (4) market segments covered by MEN and the gap between their number one position will not be easily challenged by any company that is placed either 3rd or 4th. Alcatel-­‐Lucent’s leadership is currently focused on their strategic initiative rather than on restructuring and integrating. Further, the previous integration of Nortel’s 3G UMTS division into Alcatel-­‐Lucent was not a complete success. ERICSSON Ericsson is quite busy digesting their latest acquisition: Nortel’s Carrier Networks division for USD $1.13B. Ericsson has a 40G solution and firm plans and trials for their 100G products. However, acquisition of Nortel’s MEN will allow them to speed up their entrance into the 100G market. HUAWEI Acquisition by Huawei makes a lot of sense. Not only will Huawei, will gain entry into the long-­‐ coveted US market, but it will also complement its own optical portfolio. The issue is that Huawei will still be considered a foreign entity and does not offer any evident guarantees to Nortel’s existing US government contracts. The idea of transporting “government sensitive” traffic is not a pill easily swallowed and will be tough to get approval. 23
  • 24. TELLABS While Tellabs can profit from MEN’s assets in the optical market, it is not an optical specialist in the same realm as NSN or Ciena. Further, Tellabs has recently invested USD $200M to repurchase its stock and so their bank account may not be ready for further disbursement. INFINERA Infinera is also one of the leaders in the digital optical network market and should be a major contender for Nortel MEN’s assets. We believe that Infinera needs to first assess if acquiring technology that they are already develop makes sense for the. Additionally, Infinera will need to associate itself with an entity that will sponsor the acquisition. For example, a private equity firm will need to be assured by Infinera’s management that they can provide strategic direction to their business given the expected lower growth in the optical market and margin pressure over time. An interesting fact about Infinera is that about 70% of top management came from Ciena and its acquisition of Lightera. Ciena is discussed further in the document. NSN Based on our analysis, Nokia Siemens is certainly motivated to go after Nortel MEN’s division. NSN has approximately USD $1.2Billion in cash and could still be aching from losing the wireless bid to Ericsson. Nokia Siemens Networks has recently announced it was seeking out acquisitions that will enhance the scale of existing product and service business lines and deepen relationships with key customers; all of this while still announcing a major corporate restructuring and plans to lay off up to 6,000 employees. After unsuccessfully bidding for Nortel's wireless business, we know Nokia Siemens does have the capacity to place a competitive proposal and could be faced with Ciena in the run for Nortel’s MEN. Nokia Siemens was the stalking horse bidder for Nortel's CDMA business and LTE assets but was quickly bumped off-­‐course by Ericsson AB in the auction. Looking at their product portfolio, it will make sense for Nokia Siemens to get a slice of Nortel's optical and metro Ethernet business. NSN is a true contender and we believe that they will be eager to acquire the Canadian vendor's MEN assets as it will significantly boost its presence in North America. NSN has the motivation to establish presence through the MEN business and Nortel's customer base and does not want to be content with simply observing mobile vendor rival Ericsson bulk up in that particular region and also step into their core wireless business. 24 CIENA As we noted before, Ciena is in a comfortable cash position with USD $1.2B in cash reserves; this is though coupled with USD $800M in debt. We have estimated Nortel MEN’s value to around USD $580M and Ciena will need even more cash than that to acquire Nortel’s MEN. We do believe that Ciena is actually in a good position without any acquisition and avoiding any integration challenges. However, there are indeed benefits to the deal and there are associated costs. Ciena can immediately double its sales and major customers, such as Verizon, AT&T, Qwest, and Sprint, have expressed approval to such an acquisition. Ciena needs to do the analysis for themselves but more importantly for the other side and their competitors as well. Ciena can capitalize on Nortel’s Sonet/SDH customer’s needs to upgrade their networks to WDM gear. Ownership of MEN wouldn't
  • 25. guarantee Ciena those upgrades, but Ciena will be better placed to make the upgrades as an incumbent and not as another player. Ciena will also be able to accelerate its 40-­‐Gbit/s and 100-­‐Gbit/s developments. Even though Ciena has already made a mark in 100 Gbit/s, Nortel’s technology in this area is more advanced than Ciena’s. Ciena would own Nortel’s 40-­‐Gbit/s technology rather than continue to source it from Opnext Inc. Ciena will need to perform a thorough due diligence on Nortel’s MEN assets as it needs to have a strategy for its 40G market incursion. Some of Nortel’s talent has already left and there is no true and clear indication of the value remaining. MEN is indeed damaged, but it’s recoverable. Ciena needs to value the benefits and costs of both the acquisition for MEN as well as their contingency plan. Ciena top management and portfolio directors need to know how Fujitsu and NSN will respond to the bid. Ciena must be committed to the transaction but not at the cost of purely maintaining a course of action based on the decision to bid, but on the firm target of creating value for the company. What Nortel debtors are currently looking for is certainly a high price for MEN. However, it is also clear that these debtors will not simply want the company bought at a high price and without a majority of cash consideration. On that note, the debtor’s interest is for the company to be prolonged and in turn for the recovery of the debts incurred. Ciena needs to show that commitment by re-­‐assuring the debtors on their leadership in the optical switching market segment and their firm intentions to attain a place amongst the top three (3) optical vendors. With this in mind, the debtors and remaining MEN employees will be motivated to stay and be part of the new reformed structure. If Ciena is clear and fair regarding the value to be placed on Nortel MEN’s assets, it will not cave in into a bidding war and will show that it values MEN as much as MEN employees. This signal will be key for the costly integration and for avoiding and reducing unnecessary costs. As the stalking-­‐horse bidder, CIENA is currently offering 769 Million (530 in cash and 239 in convertible bonds) as compared to NSN + OneEquity Partners’ all cash offer of USD 810M An important point for the eventual acquirer will be their integration experience. Ciena has a mixed track record with acquired companies (Lightera, Omnia, Cyras, ONI Systems, Wavesmith, Catena, World Wide Packets). All companies have eventually been integrated into Ciena’s solutions, but have incurred a relative cost. Financially, Ciena’s stock still has potential gains since it has actually sold for much higher multiples (net cash sales) relative to current levels. The optical market is full of competitors and Ciena is one of the clear leaders (if not the premier company) in their space. Ciena has a fairly stable management team and has endured the rough pre, during and post bubble times and came out of it stronger and leaner. Ciena will benefit from the acquisition because it will beat NSN to the punch by gaining advanced 40-­‐ and 100-­‐Gbit/s technology, will gain US customers and a MEN business with revenues around USD $1B billion. Ciena will add operational scale and weight to its “mid-­‐size vendor” tag and provide competitive guns against ALU and Huawei. In terms of the acquisition, Ciena needs to concentrate on the integration risks, the product overlap, headcount and cultural aspects while still managing the operational and value creation aspects of the acquisition. Another important aspect is Ciena’s shareholders. The amount of cash being put in the table leaves Ciena’s wallet much lighter and will certainly have a negative effect on its share price. Once again, this should not deter Ciena management from continuing on their path to achieve value 25
  • 26. Ciena will have to integrate a part of MEN’s unit that is traditionally a low growth and low margin business and will weaken its balance sheet while still allowing it to gain market share and potentially become the third largest optical vendor. The integration will benefit about 80% of MEN’s employees since they will be extended a contract in a more solid company. Certainly, ALU and NSN will try to capitalize on the uncertainty surrounding Ciena’s capacity to integrate Nortel’s MEN. Ciena needs to take that opportunity to become stronger and a tougher rival. To defend its turf, Ciena faced a difficult decision to either gain scale or defend its smaller niche business from increasingly larger foes. In effect, Ciena was forced to buy the Nortel businesses, if for no other reason than to keep it out of the hands of Ericsson, which is becoming a dominant force in telecom equipment supplies. Ciena says it has been considering the move for a year. When Nortel put its various businesses up for sale last year as it prepared for bankruptcy, the early bids for the Ethernet business were reported to be about $1 billion. Ciena has been evaluating the purchase for a year, and given the price of the deal, clearly benefited by the passage of time and the lack of enthusiastic interest from other potential acquirers. Looking at individual products, there's a lot of difference between Ciena and Nortel. Ciena's Core Director doesn't have an analogue inside Nortel, and Nortel has a multiservice Sonet /SDH business that Ciena lack. But the companies share an interest in WDM transport. In 2008, those products represented 53 percent of Ciena's revenues and 55 percent of Nortel's optical revenues. 26
  • 27. 27 11. Conclusions It was a powerful era. Nortel, the landmark reference for telecom in Canada, once an international structure at times standing 90 000 person strong with a turnover above 30 Billion Dollar and once a market value of 400 Billion remained for year a reference in the global industry. Then reality caught up. Years and even decades of mismanagement accompanied by bad strategic decisions took the company down death row. Only through last minute sell offs could values around 4 Billion Euros be saved and eventually distributed to creditors. The era ends. Now, the question remains, what can be learnt from the Nortel saga? Are there important specific events and strategic actions that actual lead to the demise? Well yes, there were some. The company stemmed from a very old engineering culture; it is believed that the very strong and rapid market movements were better caught by competitors structured around light and structure with less inertia. The managerial environment has also often come up as one of the reasons for the decay. By, possibly unconsciously, disconnecting the key performance indicators at local level with the better interests of the company as a whole, multiple examples of sub optimized and even counterproductive measures can be recognized. The crowning of the downfall was probably initiated in the late 2000 when the accounting and corruption scandals around Roth and his team members were brought to daylight. Ever since, the company struggled with falling stock prices, and lack of confidence in the market. The then following CEOs did not have what it would take to turn such a giant around. Dunn was the ex CFO, already tainted by the scandals and incapable of reinstating confidence. He was in his turn followed by an Admiral, a man of the military stem, certainly apt to lead, but sadly unapt to manage a multinational enterprise. The relatively early decision to sell off the UMTS business seems in retrospective to have been a critical misjudgment, but Zafirovski still to this day claims that the business area was not strong enough to gain the strategic market leader position. Was that a good decision based on factual consequences, or a power-­‐man’s decision not to continue a cash producing part of the destabilized company? Financial analysis shows a lack of volume and reserve. The last years of its existence, the company managed to restructure some important cost issues, but the so necessary new product spectrum was due far too late in the future. We believe it is fair to say, that the Nortel structures were no longer adapted to a very volatile market and the managements assigned to restructure far too financial. Only a deep core boring would have revealed the innermost difficulties of the company, and possibly allowed for corrective action. Is this possible with high level star managers? Or is it necessary to let new blood in that addresses these situations even more in vivo? Many questions remain unanswered in this story, but one thing is evident. The Nortel name is sadly no longer the symbol of fortune but utter demise.