Computerworld Premier 100 IT Leaders Conference, March 9, 2010

1. Innovation for the Rest of Us
Chris Curran
Partner and CTO
Diamond Management & Technology Consultants

2. MIT Media Lab Extension
Photo by Andy Ryan

3. Interactive Voting
• Get out your phones
• Get to the place where you send
SMS/Text messages
SMS
• Get ready when you see the
• Text your responses to 99503

4. SMS
This or That?
Skiing or Snowboarding?
a) Skiing K100
b) Snowboarding S100
c) Neither – I Hate Snow N100
Text to
99503

5. SMS
Audience Question
What is your business’ primary
industry?
a) Banking B100
b) Consumer CS100
Products/Services D100
c) Distribution & Logistics H100
d) Healthcare I100
e) Insurance T100
f) Travel & Transportation P100
g) Public Sector O100
h) Other
Text to
99503

6. SMS
Audience Question
Our CEO is an active champion of the use of
information technology to improve the business
a) Strongly Agree SA100
b) Agree A100
c) Neither Agree or NA100
Disagree D100
d) Disagree SD100
e) Strongly Disagree
Text to
99503

7. Our CEO is an active champion of information
technology to improve the business
35%
29%
20%
10%
5%
Strongly Agree Neutral Disagree Strongly
Agree Disagree
Source: Diamond Digital IQ Survey, 2010

11. Celestron’s
SkyScout

13. + = ?

16. New York Nearest Subway iPhone App

17. Tonite’s Southern Sky - Star Walk iPhone
App

18. 2007 Ford Focus Curran, Christopher
Salvage: $1,235
Hood: $875
+
Lamp: $320
+
+ Body Shops
Bmpr: $515 Policy Details
+ Claim Details
Auto Claims AR Mock-Up

19. Makers Are Everywhere

20. Why is Innovation So Hard?

21. Positioning
Possibilities People
Persistence

22. SMS Positioning | Possibilities | People | Persistence
Audience Question
What is your CIO’s primary innovation
goal?
a)Improve IT IT200
b)Improve Business BP200
Processes CS200
c) Improve Customer Service NC200
d)Reach New Customers NP200
e)Create New
Products/Services
Text to
99503

23. Positioning | Possibilities | People | Persistence
The CIO’s Innovation Mission
51%
26%
10% 8% 6%
Improve Improve Improve New Reach
Business IT Customer Products, New
Processes Service Services Customers
Source: Diamond Digital IQ Survey, 2010; Top Quartile Performers Only

24. SMS Positioning | Possibilities | People | Persistence
Audience Question
Where do most innovations come from in your
organization
a) Customers C300
b) Employees E300
c) Executives X300
d) Vendors V300
e) Research Partners R300
f) Other O300
Text to
99503

25. Positioning | Possibilities | People | Persistence
The future is already here, it’s
just not evenly distributed
William Gibson, Sci-Fi Author

26. Positioning | Possibilities | People | Persistence

27. SMS Positioning | Possibilities | People | Persistence
Audience Question
What is the scarcest innovation skill?
a) Identifying problems I400
b) Prioritizing problems P400
c) Matching problems with M400
ideas PP400
d) Prototyping T400
e) Testing ideas S400
f) Selling ideas to the N400
organization
g) Integrating new innovations
into the business Text to
99503

28. Positioning | Possibilities | People | Persistence

29. Positioning | Possibilities | People | Persistence
Source: Kolbe International CIO Study 2007

30. SMS Positioning | Possibilities | People | Persistence
Audience Question
Do you have a dedicated IT “innovation”
team?
a) Formal Group F500
b) Informal Group I500
c) No group N500
Text to
99503

31. Positioning | Possibilities | People | Persistence
Do You Have a Dedicated IT
Innovation Team?
Formal Informal No
Group Group Group
Source: Diamond Digital IQ Survey, 2009

32. Positioning | Possibilities | People | Persistence
Align Org and
Mission
Alignment & Optimally
Business Buy-In Includes
Problems IT Skills
INNOVATION
TARGET
Focuses on IT
IT Doesn’t Exist
Improvements
IT Business
ORG LOCATION

33. Positioning | Possibilities | People | Persistence
Innovation is Work

34. Positioning | Possibilities | People | Persistence
A Roadmap is the Most Important
Predictor of High Performance
50% 2X More
Likely to be
34% Top Quartile
Performer
20%
Effective Effective Effective
Strategy Strategy & Strategy,
Mobilization Mobilization &
Execution
Source: Diamond Digital IQ Survey, 2009

35. 1. Positioning Check Alignment
2. Possibilities Get More Ideas
3. People Align Skills
4. Persistence Roadmap & Rigor

36. SMS
Audience Question
What is your top innovation priority for the
coming year?
a) Improve My/IT’s positioning I600
b) Get more ideas into the pipeline G600
c) Improve innovation team skillsets S600
and alignment
d) Improve execution in getting ideas E600
to action
e) Thanks - I’m good T600
Text to
99503

38. Homemade Telescope
Photo by Rachael Hobson
Via MakeZine.com

39. Continue the Conversation
CIO Dashboard Blog
www.ciodashboard.com
cbcurran
chris.curran@diamondconsultants.c
om