The document summarizes an informational interview with Ron Eskew, the Practice Administrator at Upstate Cardiology. Some key points: - To be successful in this field, it is important to be an assertive leader, communicate well, and be willing to sacrifice for your organization's goals. - Upstate Cardiology aims to provide quality and accessible care with good customer service and communication between teammates. - Eskew has a military background and became interested in healthcare practice management after retiring from the army. He has been with Upstate Cardiology since 2006. - Common career paths include starting in an entry-level front office role and working one's way up to practice administrator over time.