The service we provide may save time and money when formulating a plan of action in starting an assisted living or geriatric service. Hire us today and get the job done right!
Challenging social injustice in adults' social health and care serviceCANorfolk
Belinda Schwehr from the legal advice charity CASCAIDr shares her and CASCAIDr’s perspectives on key issues and developments in relation to adults’ health and social care services.
The service we provide may save time and money when formulating a plan of action in starting an assisted living or geriatric service. Hire us today and get the job done right!
Challenging social injustice in adults' social health and care serviceCANorfolk
Belinda Schwehr from the legal advice charity CASCAIDr shares her and CASCAIDr’s perspectives on key issues and developments in relation to adults’ health and social care services.
A qualitative study on the cumulative impacts of welfare reform in the London Borough of Newham
By Ellie Roberts and Luke Price
Government flagship proposals for Welfare Reform: simpler, fairer, making work pay, have a significant impact on the people Community Links work alongside in east London.
Community Links undertook a programme of research to understand the real effects of these changes to people’s lives – not just financially but also on employment opportunities, family life, their health, wellbeing and resilience. It is vital to fully evaluate the implementation of welfare reform on the individuals and communities most affected. Tipping the Balance? our investigation into the cumulative impacts of welfare reform, draws a vivid picture of how hard life has become for many local people as a result of the changes.
This report makes a series of practicable recommendations towards providing better support for people facing multiple disadvantages within a welfare system that is fairer and more effective.
Kate White, manager of Superhighways presented to the HWB meeting outlining how Superhighways will be managing the outcomes through its digital inclusion training programme
Jill Mulelly, senior engagement specialist from South West London Collaborative Commissioning looks at extending reach by working with Healthwatch and other grassroots organisations.
Presentation from Charlotte Bailey, Executive Director of Strategic Partnerships, Birmingham and Solihull Mental Health Foundation Trust, at the Suicide Prevention Stakeholder Workshop on 14th May 2019.
The dos and don'ts of user and employee engagement, with case studies from business and a focus on engagement in health and care - including measurement and stakeholders engagement planning.
RUNNING HEAD: Progress Report1
Senior Project Progress Report
Melonie Lindsey
HCA 459
Vicki Sowle
June 2, 2014
Topic:
The topic that I selected for my senior project was “challenges of employee recruitment and retention of health care professionals”. I chose this topic because it is a growing problem among the healthcare institutions. The professionals who are capable of delivering best efforts in health care institutions are less in number and the opportunities that they have in this modern world are a lot. The human resources department of health care institutions adapt many modern ways to overcome these challenges. It is very interesting to understand such modern methods of human resources department for employee retention. At the same time, it’s interesting to visualize how the employees react to the actions performed by the human resources department of such healthcare institutions. In case the human resources department is unable to retain their employees irrespective of the hard measures taken by them, the backup plans executed by them in such cases are also worth studying.
Organization Specific Rationale:
New York Presbyterian is the health care organisation that I have selected for my senior project. This health care organisation is one of the top medical service providers in US. They have won several awards for maintaining good quality in delivering the health care services. The latest award that they have won is the “Energy Star Award” from EPA. This health care organisation offers a wide variety of medical services for their patients. The staff of this organisation is highly capable of delivering the best results. (http://nyp.org/, n.d.)
There are several challenges and opportunities that impact the balance between the health care costs for this organisation. Although NYP (New York Presbyterian) is a known name in medical field, it has to enforce several strict measures to control the cost and maintain steady income. The services offered by NYP are high class services so it’s not necessary that all the insurance plans cover it. Therefore only a specific category of patients can afford to have a treatment from this hospital. The running cost of the medical equipment installed in this hospital is also very high therefore the government aides are often necessary for this hospital. The salaries of the staff (including doctors) is also a major expense for the organisation.
NYP does not compromise with the quality of the health care services. Although the cost is directly proportional to the quality, the organisation manages its cost in such a way that the reputation of the hospital is never at stake. The multiple awards that are received by NYP is a result of the consistent reputation of the hospital is never at stake. The multiple awards that are received by NYP is a result of the consistent quality delivery. (http://nyp.org/services/index.html, n.d.)
Training:
The intended audience for this training can include t.
Advancing Team-Based Care:Dissolving the Walls: Clinic Community ConnectionsCHC Connecticut
This final webinar of the Transforming Teams series addressed the ways innovative practices keep connected to their communities by offering non-medical services that benefit patients, linking to quality community resources, and acting as advocates in their communities for resources and programs that may be needed.
This webinar was presented Jun 2, 2016 3:00 PM Eastern Time
A qualitative study on the cumulative impacts of welfare reform in the London Borough of Newham
By Ellie Roberts and Luke Price
Government flagship proposals for Welfare Reform: simpler, fairer, making work pay, have a significant impact on the people Community Links work alongside in east London.
Community Links undertook a programme of research to understand the real effects of these changes to people’s lives – not just financially but also on employment opportunities, family life, their health, wellbeing and resilience. It is vital to fully evaluate the implementation of welfare reform on the individuals and communities most affected. Tipping the Balance? our investigation into the cumulative impacts of welfare reform, draws a vivid picture of how hard life has become for many local people as a result of the changes.
This report makes a series of practicable recommendations towards providing better support for people facing multiple disadvantages within a welfare system that is fairer and more effective.
Kate White, manager of Superhighways presented to the HWB meeting outlining how Superhighways will be managing the outcomes through its digital inclusion training programme
Jill Mulelly, senior engagement specialist from South West London Collaborative Commissioning looks at extending reach by working with Healthwatch and other grassroots organisations.
Presentation from Charlotte Bailey, Executive Director of Strategic Partnerships, Birmingham and Solihull Mental Health Foundation Trust, at the Suicide Prevention Stakeholder Workshop on 14th May 2019.
The dos and don'ts of user and employee engagement, with case studies from business and a focus on engagement in health and care - including measurement and stakeholders engagement planning.
RUNNING HEAD: Progress Report1
Senior Project Progress Report
Melonie Lindsey
HCA 459
Vicki Sowle
June 2, 2014
Topic:
The topic that I selected for my senior project was “challenges of employee recruitment and retention of health care professionals”. I chose this topic because it is a growing problem among the healthcare institutions. The professionals who are capable of delivering best efforts in health care institutions are less in number and the opportunities that they have in this modern world are a lot. The human resources department of health care institutions adapt many modern ways to overcome these challenges. It is very interesting to understand such modern methods of human resources department for employee retention. At the same time, it’s interesting to visualize how the employees react to the actions performed by the human resources department of such healthcare institutions. In case the human resources department is unable to retain their employees irrespective of the hard measures taken by them, the backup plans executed by them in such cases are also worth studying.
Organization Specific Rationale:
New York Presbyterian is the health care organisation that I have selected for my senior project. This health care organisation is one of the top medical service providers in US. They have won several awards for maintaining good quality in delivering the health care services. The latest award that they have won is the “Energy Star Award” from EPA. This health care organisation offers a wide variety of medical services for their patients. The staff of this organisation is highly capable of delivering the best results. (http://nyp.org/, n.d.)
There are several challenges and opportunities that impact the balance between the health care costs for this organisation. Although NYP (New York Presbyterian) is a known name in medical field, it has to enforce several strict measures to control the cost and maintain steady income. The services offered by NYP are high class services so it’s not necessary that all the insurance plans cover it. Therefore only a specific category of patients can afford to have a treatment from this hospital. The running cost of the medical equipment installed in this hospital is also very high therefore the government aides are often necessary for this hospital. The salaries of the staff (including doctors) is also a major expense for the organisation.
NYP does not compromise with the quality of the health care services. Although the cost is directly proportional to the quality, the organisation manages its cost in such a way that the reputation of the hospital is never at stake. The multiple awards that are received by NYP is a result of the consistent reputation of the hospital is never at stake. The multiple awards that are received by NYP is a result of the consistent quality delivery. (http://nyp.org/services/index.html, n.d.)
Training:
The intended audience for this training can include t.
Advancing Team-Based Care:Dissolving the Walls: Clinic Community ConnectionsCHC Connecticut
This final webinar of the Transforming Teams series addressed the ways innovative practices keep connected to their communities by offering non-medical services that benefit patients, linking to quality community resources, and acting as advocates in their communities for resources and programs that may be needed.
This webinar was presented Jun 2, 2016 3:00 PM Eastern Time
What is patient engagement? How do we create it? This talk proposes that focusing on human qualities and applying user experience design processes can help health information technology professionals with this key goal.
SLaM & patient opinion presentation 28 sept 2011Patient Opinion
Presentation by Patrick Gillespie, Service Director and Joint Leader Psychosis Clinical Academic Group at South London and Maudsley NHS Foundation Trust.
Patrick talks about the importance of online feedback and SLaM's current work with Patient Opinion
On 9 February 2016 Guy's and St Thomas' Charity brought together health professionals, decision-makers, voluntary organisations, patient representatives and others in Lambeth and Southwark to explore ways of improving health by looking outside the confines of healthcare. We wanted to showcase and discuss approaches to improving health outcomes which tackle the wider aspects that impact on people’s wellbeing – from housing to education or social connections.
Speakers:
- Imogen Moore – Citizens UK
- Jeremy Swain – Thames Reach
- Catherine Pearson – Healthwatch Lambeth
- Ollie Smith – Guy’s and St Thomas’ Charity
Find out more about the event and our work supporting new ideas in health at www.gsttcharity.org.uk
Direction of Health and Social care in Norfolk CANorfolk
Jon Clemo (Chief Executive, Community Action Norfolk) facilitates a conversation with Melanie Craig (Chief Officer, Norfolk & Waveney Clinical Commissioning Group) and James Bullion (Executive Director, Adult Social Services, Norfolk County Council) on the direction of Health and Social Care in Norfolk based on questions received from the VCSE sector.
Dr Simon Duffy presented these slides to a meeting of the Socialist Health Association SHA) which was also joined by members of Disabled People Against the Cuts (DPAC) on 18th June 2016. He proposed that the whole social care system was flawed and based on old-fashioned institutional models that were dangerous and undermined people's citizenship. He proposed radical reform and the creation of an effective right for independent living.
"putting patients at the heart": the workforce implicationsJeremy Taylor
Slides I presented at the NHS Employers autumn workforce summit on 13 October 2015. They set out National Voices' perspective on what good person centred, community-focussed care looks like, and the implications for the healthcare workforce of making it real.
Dr Simon Duffy gave this talk in June 2017 to the staff of Community Links and on behalf of DD Network. Simon explores the historical and philosophical background to recent innovations in self-directed support and citizenship. He argues that we should not be looking for a perfect model, but instead should work together to build on best-practice and challenge injustice. Simon also explained why Citizen Network had been formed to advance citizenship for all.
Health Equity for Immigrants and Refugees: Driving Policy ActionWellesley Institute
This presentation discusses health equity for immigrants and refugees.
Bob Gardner, Director of Policy
www.wellesleyinstitute.com
Follow us on twitter @wellesleyWI
Transforming the relationship with patients and communities (are we getting t...Jeremy Taylor
Slides to accompany a presentation at Member Engagement Services Challenge 2020 event on 6 July 2016. Is engagement getting better? An overview of policy, practice and lived experience, and what needs to happen next
Our vision for using patient insight and feedback in the nhs, 12.00, pop up u...NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
NHS Communications in the Election run-up - Pitfalls and OpportunitiesJoe McCrea
This presentation was delivered on 19th March 2015 by Joe McCrea to an event for over 70 heads of NHS Comms and Engagement organised by the NHS Confederation. It includes release of new research by J B McCrea Ltd of twitter followers of local Healthwatch and key national and local NHS Twitter accounts.
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Antibiotic Stewardship by Anushri Srivastava.pptxAnushriSrivastav
Stewardship is the act of taking good care of something.
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
WHO launched the Global Antimicrobial Resistance and Use Surveillance System (GLASS) in 2015 to fill knowledge gaps and inform strategies at all levels.
ACCORDING TO apic.org,
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
ACCORDING TO pewtrusts.org,
Antibiotic stewardship refers to efforts in doctors’ offices, hospitals, long term care facilities, and other health care settings to ensure that antibiotics are used only when necessary and appropriate
According to WHO,
Antimicrobial stewardship is a systematic approach to educate and support health care professionals to follow evidence-based guidelines for prescribing and administering antimicrobials
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VISION
Being proactive
Supporting optimal animal and human health
Exploring ways to reduce overall use of antimicrobials
Using the drugs that prevent and treat disease by killing microscopic organisms in a responsible way
GOAL
to prevent the generation and spread of antimicrobial resistance (AMR). Doing so will preserve the effectiveness of these drugs in animals and humans for years to come.
being to preserve human and animal health and the effectiveness of antimicrobial medications.
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Informal carers new tools, new resources
1. Informal carers
New resources? New outcomes?
Evidence to the Burstow Commission
into the care work force
LGIU June 2014
Paul Hodgkin
Ex-GP, CEO Care Opinion
@paulhodgkin
PhotocourtesyofMILKFoundation
2. Informal and unpaid caring:
• Keeps the formal, paid-for caring economy afloat
• Makes a massive economic contribution
• Is under stress as never before
But new tools and resources are being created that
• Use carers insights in new ways
• Expand the pool of informal carers
• Make informal caring more efficient
3. For example citizens now have a public voice via Twitter,
blogs, Facebook. This gives them more power
4. Care Home
Care Home
Step down facility
Ambulance
Local NHS FT hospital
Ambulance
Ambulance
Community physio
“The ambulance arrived quickly”
Daughter
“We really liked the step down home
but it was awful arriving there at 22.00
after waiting all day for the hospital to
discharge her”.
Daughter
“We often find residents coming
back to us late at night”
Care home comment
People’s lives are the thread that binds silos of care together
Listening to carers and users is the key to better integration of services
Health servicesSocial care
6. Story Relevant
staff
Response Comment 1
Service
User Comment 2
User Organisations
CQC and Monitor
LAs and CCGs
HealthWatch, H&W Boards
National government, and MPs
Automatic notification
Comment from patient
Service improvement
So we can use these conversations as a
scalable, new driver of quality across health and care
7. Staff ClientService Delivery
staff
staff
staff
staff
staff
The formal community of practice that exists around the clinical
services
The informal community of solidarity that exists around
the client as ‘friends & family’
F&F F&F
F&F
F&F
This has big implications for the two key communities
in health and social care
8. Staff ClientService Delivery
staff
staff
The community of practice is under pressure as never before
F&F F&F
F&F
F&F
And for different reasons, so is the community of solidarity
9. Staff ClientService Delivery
staff
staff
But new tools are changing the dynamics of these two communities:
They are becoming ‘effortlessly’ visible to each other
F&F F&F
F&F
F&F
10. And the community of solidarity is getting new tools to help
it coordinate, stay in touch, organise
11. Staff ClientService Delivery
staff
staff
• How can we use these new tools to extend the size and
role of the community of solidarity?
• What is the role of government and regulation in this?
F&F F&F
F&F
F&F
12. Emerging solutions
• South London AHSN is using Patient Opinion to link up the
community of practices across 6 departments dealing
with dementia across 6 South London organisations
• Mumsnet is using Patient Opinion to help the community of
solidarity around miscarriage improve services
• CleverTogether link the community of paramedics in an
Ambulance trust to suggest and plan improvements
13. So users and carers are the most important workforce for:
• Face-to-face caring
• Coordination of care
• Driving improvements
The good news is that the new network tools means that
this workforce is now potentially:
• Bigger
• More informed, skilled and resourceful
• Better able to coordinate with itself and with clinicians
14. The bad news…
The new resources around informal caring are discretionary and untested
• Intrinsically hard to command or control
• Users tend to love their bit of the informal caring economy, but dislike
it in principle because it feels unreliable and stresses their loved ones
• It is hard for statutory services to ‘get’ working with the informal
caring economy because they are used to being in charge
• It is hard to build policy around this – witness the Big Society
• And many informal carers are already under stress
15. So what might policy recommendations be?
• The economics are on the side of the web because
the costs of formal services are rising while those
in the ‘sharing economy’ are falling
• Pay as much attention to emerging web tools and
social movements as to formal care sector
• Encourage experimentation, learning and failure
• Don’t try and control, legislate or shape this space
(at least not yet)