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Inclusion Data
Themes
Gathering ideas to promote diversity
Cherise Hunter
Project Scope
Themes Ideas
Session
1 Session 2 Session 3
HQ
Headquarters
Strateg
ic
Initiati
ve Eastern District
South
Coast
Inclusion
Discussion
(3/15/2016)
Diversity
Involving diverse cultures into
parks for the next 100 years x x x x x
Diversity
Diversion and Equity Committee :
Make sure that everyone feels
comfortable with expressing their
opinion x x x x x
Diversity
Binding that part of opportunity of
new exposure (The demographics
are changing) x x x
Themes
• Diversity
• Youth Involvement
• Park Resources
• Involvement in
Communication and
Technology
• Acceptance of all people
• Community Outreach
• Differences
• Barriers
• Known as the easiest, most powerful and most affordable way
to extract the meaning of all kind of unstructured content:
social conversation, articles, and documents such as Microsoft
Excel.
• Forms of analysis include:
o Text Classification
o Sentiment Analysis
o Language Identification
o Topics Extraction
o Text Clustering
Analysis Tool Used
Text Clustering
Theme Ideas Cluster Size Score Rank
Diversity Involving diverse cultures into parks for the next 100 years Culture 5 8.86 1
Diversity 13 5.85 2
Parks 7 3.25 3
Diversity
Diversion and Equity Committee : Make sure that everyone feels comfortable with expressing their
opinion
Diversity 13 5.85 1
Diversity Binding that part of opportunity of new exposure (The demographics are changing) Demographics 3 15.83 1
Exposure 2 11.63 2
Graphing Data
0
2
4
6
8
10
12
14
16
18
Culture
Parks
Demographics
Humans
Way
People
Parks
Open
Parks
Open
Parks
People
Limited
Size
Parks
Diversity
Recruit
People
Background
Force
Culture
Diversity
Demographics
Different
Culture
Culture
Diversity
Limited
Way
Negative
Negative
Diversity
Background
Humans
Diversity
Diversity Data
Size
Score
Rank
Blind spots
• Analyzing what park
rangers and attendees
are missing in their ideas,
including topics such as:
o Recreational activities
o Nature Learning Centers
• Giving references on how
to begin implementing
ideas
Diversity
Blind Spots in Diversity References to fix the problem
Funding for the initiative
Strategic Initiatives Promoting Diversity In State Parks:
http://www.parks.ca.gov/pages/21491/files/initiatives7.pdf
Plan of Implementation for
Diverse Initiative
A New Vision for California State Parks:
http://parksforward.com/site/uploads/PFI%20Recommendations_Fina
l_012915%20%2800278207xA1C15%29%20%281%29.pdf
Training to Connect with
Culture
Cross cultural training program:
https://www.shrm.org/publications/hrmagazine/editorialcontent/2015
/010215/pages/010215-cross-cultural-training.aspx, Building
Relationships With Other Cultures: http://ctb.ku.edu/en/table-of-
contents/culture/cultural-competence/building-relationships/main
Social Classes of everyone
should be more equal Equality: http://www.businessballs.com/equality.htm
Youth Involvement
Blind Spots in Youth
Involvement References to fix the problem
Promotion of other sports and
recreational activities
Youth Sports and Enrichment:
http://www.brooklynpark.org/city-
government/recreation-and-parks/youth-sports-and-
enrichment/,,
http://www.brooklynpark.org/documents/?CategoryId
=53
Introducing nature in a fun and
eduacational way for youth
Children in Nature:
http://www.parks.ca.gov/?page_id=24914, Take Kids
Outdoors: http://www.parks.ca.gov/?page_id=24914
Communication/
Technology
Blind Spots in Diversity References to fix the problem
Funding for the intitiative
Strategic Initiatives Promoting Diversity In State Parks:
http://www.parks.ca.gov/pages/21491/files/initiatives7.pdf
Plan of Implementation for
Diverse Initiative
A New Vision for California State Parks:
http://parksforward.com/site/uploads/PFI%20Recommendatio
ns_Final_012915%20%2800278207xA1C15%29%20%281%29.pdf
Training to Connect with
Culture
Cross cultural training program:
https://www.shrm.org/publications/hrmagazine/editorialconte
nt/2015/010215/pages/010215-cross-cultural-training.aspx,
Building Relationships With Other Cultures:
http://ctb.ku.edu/en/table-of-contents/culture/cultural-
competence/building-relationships/main
Social Classes of everyone
should be more equal Equality: http://www.businessballs.com/equality.htm
Park Resources
Blind Spots in Park Resources References to fix the problem
Fire pits/ barebeque pits
Firepits and Barbeque Permits/Rentals in the parks:
http://www1.toronto.ca/wps/portal/contentonly?vgnextoid=5164c0e9f730
1410VgnVCM10000071d60f89RCRD&vgnextchannel=0a4adada600f0410
VgnVCM10000071d60f89RCRD
Swimming Pools and Fitness
Be Safe, Be Healthy, and Have Fun:
http://www.pgparks.com/Asset64822.aspx
Nature Learning Centers for all ages
Strategic Framework for National Park Centers, and Nature Learning
Centers: http://www.nature.nps.gov/rlc/framework.pdf
Recreational Activities for all audiences
Using Social Media as a Marketing Strategy:
https://www.nrpa.org/uploadedFiles/nrpaorg/Grants_and_Partners/Recr
eation_and_Health/Resources/Issue_Briefs/Social-Media.pdf, Parks and
Underserved Audiences: An annotated Literature Review:
https://www.nps.gov/hfc/services/interp/interpPlanning/literatureRevie
w.pdf
Communication/TechnologyBlind Spots in Communication/
Technology References to fix the problem
Rules in a park guide booklet available
for all attendees available in different
languages
Parks and Under-served audiences: a literature review:
https://www.nps.gov/hfc/services/interp/interpPlanning/liter
atureReview.pdf, Interpretation and Services Report:
ttps://www.nps.gov/hfc/services/interp/interpPlanning/Sum
maryReport.pdf
Phone app that will help guide
attendees around the park and teach
them about nature
Mobile Now (City of Madison, Wisconsion):
http://www.cityofmadison.com/parkingutility/street/parknow
/
Cleaner bathrooms and facilities for all
audiences
Cleaning National Parks:
Using Environmentally Preferable Janitorial
Products at Yellowstone and Grand Teton
National Parks:
https://www.epa.gov/sites/production/files/2015-
05/documents/cleaning.pdf
Acceptance of All People
Blind Spots in Acceptance of All People References to fix the problem
Community fair promoting non-profit organizations of
color and the LGBT community as well
ALA Diversity Outreach Fair:
http://www.ala.org/offices/olos/divfair/diversityfair, Outreach, Education,
and Interpretation:
http://dnr.alaska.gov/parks/plans/strategicplan/outreach.pdf
Marketing: Creating a brand that will target a diverse
groups of people
5 Effective Brand Strategies to attract your consumers:
https://www.coxblue.com/5-effective-brand-building-strategies-to-attract-
customers-2/, Diversity Marketing: http://www.marketing-
schools.org/types-of-marketing/diversity-marketing.html
Need a value proposition that focuses on acceptance of
all people
How to create a unique value proposition: http://articles.bplans.com/create-
value-proposition/
Create park resources in order to attract people with
language barriers
Geographic Information Systems: http://ctb.ku.edu/en/table-of-
contents/assessment/assessing-community-needs-and-
resources/geographic-information-systems/main, Ethnic Marketing (Turning
Obstacles to Opportunities) : http://www.agmrc.org/business-
development/operating-a-business/marketing/articles/ethnic-marketing-
turning-obstacles-into-opportunities/
Community
Outreach/Involvement
Blind Spots in Community Outreach/ Involvement References to fix the problem
Hiring more language interpreters within the parks
to attract a wider audience
Interpreted Education Online:
http://site.interpretereducationonline.com/
Having language interpretation training for
incoming park rangers
Language Access Implement Plan:
http://www.nyc.gov/html/bic/downloads/pdf/lap_bic.pdf
Barriers
Blind Spots in Barriers References to fix the problem
Segmentation
Creating a business plan for parks:
https://www.usbr.gov/recreation/publications/BusPlanG
uide.pdf
Cultural Values differ for each racial group
Understanding a Different Culture Group:
http://au.reachout.com/understanding-a-different-
culture
Age/gender also play a huge role in barriers as
well
6 Tips with Connecting with People From Different
Cultures: http://travelnoire.com/connecting-with-
different-cultures/?hvid=5Nzhag
Top Blind Spots From Analysis
(Recommendations for Inclusion)
• Marketing Plan
• Funding for initiative
• Plan of Implementation
Questions

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Inclusion Data Theme Presentation

  • 1. Inclusion Data Themes Gathering ideas to promote diversity Cherise Hunter
  • 2. Project Scope Themes Ideas Session 1 Session 2 Session 3 HQ Headquarters Strateg ic Initiati ve Eastern District South Coast Inclusion Discussion (3/15/2016) Diversity Involving diverse cultures into parks for the next 100 years x x x x x Diversity Diversion and Equity Committee : Make sure that everyone feels comfortable with expressing their opinion x x x x x Diversity Binding that part of opportunity of new exposure (The demographics are changing) x x x
  • 3. Themes • Diversity • Youth Involvement • Park Resources • Involvement in Communication and Technology • Acceptance of all people • Community Outreach • Differences • Barriers
  • 4. • Known as the easiest, most powerful and most affordable way to extract the meaning of all kind of unstructured content: social conversation, articles, and documents such as Microsoft Excel. • Forms of analysis include: o Text Classification o Sentiment Analysis o Language Identification o Topics Extraction o Text Clustering
  • 5. Analysis Tool Used Text Clustering Theme Ideas Cluster Size Score Rank Diversity Involving diverse cultures into parks for the next 100 years Culture 5 8.86 1 Diversity 13 5.85 2 Parks 7 3.25 3 Diversity Diversion and Equity Committee : Make sure that everyone feels comfortable with expressing their opinion Diversity 13 5.85 1 Diversity Binding that part of opportunity of new exposure (The demographics are changing) Demographics 3 15.83 1 Exposure 2 11.63 2
  • 7. Blind spots • Analyzing what park rangers and attendees are missing in their ideas, including topics such as: o Recreational activities o Nature Learning Centers • Giving references on how to begin implementing ideas
  • 8. Diversity Blind Spots in Diversity References to fix the problem Funding for the initiative Strategic Initiatives Promoting Diversity In State Parks: http://www.parks.ca.gov/pages/21491/files/initiatives7.pdf Plan of Implementation for Diverse Initiative A New Vision for California State Parks: http://parksforward.com/site/uploads/PFI%20Recommendations_Fina l_012915%20%2800278207xA1C15%29%20%281%29.pdf Training to Connect with Culture Cross cultural training program: https://www.shrm.org/publications/hrmagazine/editorialcontent/2015 /010215/pages/010215-cross-cultural-training.aspx, Building Relationships With Other Cultures: http://ctb.ku.edu/en/table-of- contents/culture/cultural-competence/building-relationships/main Social Classes of everyone should be more equal Equality: http://www.businessballs.com/equality.htm
  • 9. Youth Involvement Blind Spots in Youth Involvement References to fix the problem Promotion of other sports and recreational activities Youth Sports and Enrichment: http://www.brooklynpark.org/city- government/recreation-and-parks/youth-sports-and- enrichment/,, http://www.brooklynpark.org/documents/?CategoryId =53 Introducing nature in a fun and eduacational way for youth Children in Nature: http://www.parks.ca.gov/?page_id=24914, Take Kids Outdoors: http://www.parks.ca.gov/?page_id=24914
  • 10. Communication/ Technology Blind Spots in Diversity References to fix the problem Funding for the intitiative Strategic Initiatives Promoting Diversity In State Parks: http://www.parks.ca.gov/pages/21491/files/initiatives7.pdf Plan of Implementation for Diverse Initiative A New Vision for California State Parks: http://parksforward.com/site/uploads/PFI%20Recommendatio ns_Final_012915%20%2800278207xA1C15%29%20%281%29.pdf Training to Connect with Culture Cross cultural training program: https://www.shrm.org/publications/hrmagazine/editorialconte nt/2015/010215/pages/010215-cross-cultural-training.aspx, Building Relationships With Other Cultures: http://ctb.ku.edu/en/table-of-contents/culture/cultural- competence/building-relationships/main Social Classes of everyone should be more equal Equality: http://www.businessballs.com/equality.htm
  • 11. Park Resources Blind Spots in Park Resources References to fix the problem Fire pits/ barebeque pits Firepits and Barbeque Permits/Rentals in the parks: http://www1.toronto.ca/wps/portal/contentonly?vgnextoid=5164c0e9f730 1410VgnVCM10000071d60f89RCRD&vgnextchannel=0a4adada600f0410 VgnVCM10000071d60f89RCRD Swimming Pools and Fitness Be Safe, Be Healthy, and Have Fun: http://www.pgparks.com/Asset64822.aspx Nature Learning Centers for all ages Strategic Framework for National Park Centers, and Nature Learning Centers: http://www.nature.nps.gov/rlc/framework.pdf Recreational Activities for all audiences Using Social Media as a Marketing Strategy: https://www.nrpa.org/uploadedFiles/nrpaorg/Grants_and_Partners/Recr eation_and_Health/Resources/Issue_Briefs/Social-Media.pdf, Parks and Underserved Audiences: An annotated Literature Review: https://www.nps.gov/hfc/services/interp/interpPlanning/literatureRevie w.pdf
  • 12. Communication/TechnologyBlind Spots in Communication/ Technology References to fix the problem Rules in a park guide booklet available for all attendees available in different languages Parks and Under-served audiences: a literature review: https://www.nps.gov/hfc/services/interp/interpPlanning/liter atureReview.pdf, Interpretation and Services Report: ttps://www.nps.gov/hfc/services/interp/interpPlanning/Sum maryReport.pdf Phone app that will help guide attendees around the park and teach them about nature Mobile Now (City of Madison, Wisconsion): http://www.cityofmadison.com/parkingutility/street/parknow / Cleaner bathrooms and facilities for all audiences Cleaning National Parks: Using Environmentally Preferable Janitorial Products at Yellowstone and Grand Teton National Parks: https://www.epa.gov/sites/production/files/2015- 05/documents/cleaning.pdf
  • 13. Acceptance of All People Blind Spots in Acceptance of All People References to fix the problem Community fair promoting non-profit organizations of color and the LGBT community as well ALA Diversity Outreach Fair: http://www.ala.org/offices/olos/divfair/diversityfair, Outreach, Education, and Interpretation: http://dnr.alaska.gov/parks/plans/strategicplan/outreach.pdf Marketing: Creating a brand that will target a diverse groups of people 5 Effective Brand Strategies to attract your consumers: https://www.coxblue.com/5-effective-brand-building-strategies-to-attract- customers-2/, Diversity Marketing: http://www.marketing- schools.org/types-of-marketing/diversity-marketing.html Need a value proposition that focuses on acceptance of all people How to create a unique value proposition: http://articles.bplans.com/create- value-proposition/ Create park resources in order to attract people with language barriers Geographic Information Systems: http://ctb.ku.edu/en/table-of- contents/assessment/assessing-community-needs-and- resources/geographic-information-systems/main, Ethnic Marketing (Turning Obstacles to Opportunities) : http://www.agmrc.org/business- development/operating-a-business/marketing/articles/ethnic-marketing- turning-obstacles-into-opportunities/
  • 14. Community Outreach/Involvement Blind Spots in Community Outreach/ Involvement References to fix the problem Hiring more language interpreters within the parks to attract a wider audience Interpreted Education Online: http://site.interpretereducationonline.com/ Having language interpretation training for incoming park rangers Language Access Implement Plan: http://www.nyc.gov/html/bic/downloads/pdf/lap_bic.pdf
  • 15. Barriers Blind Spots in Barriers References to fix the problem Segmentation Creating a business plan for parks: https://www.usbr.gov/recreation/publications/BusPlanG uide.pdf Cultural Values differ for each racial group Understanding a Different Culture Group: http://au.reachout.com/understanding-a-different- culture Age/gender also play a huge role in barriers as well 6 Tips with Connecting with People From Different Cultures: http://travelnoire.com/connecting-with- different-cultures/?hvid=5Nzhag
  • 16. Top Blind Spots From Analysis (Recommendations for Inclusion) • Marketing Plan • Funding for initiative • Plan of Implementation

Editor's Notes

  1. Good afternoon, my name is Cherise Hunter and I am a Second Year MBA student at Willamette University working as an Inclusion Initiative Intern for Bevin Clapper. Here is the second portion of my work for the inclusion initiative: gathering themes for the project based on the ideas gathered from the Regional Inclusion meetings.
  2. Organizing and gathering themes from the ideas collected from the following Inclusion meetings: Sessions 1, 2, and 3 (February 17,2016) HQ Headquarters Strategic Initiative Meeting Eastern District South Coast Inclusion Discussion (3/15/16) The scope of my project first to gather and organize notes. I first typed up ideas from all the meetings individually. I then marked each session with an x in order to keep track of the ideas to see if they overlap. This process took weeks to gather because there were multiple amounts of notes to be organized. Once that progress was complete, I then printed out the notes and highlighted repetitive word in order to figure out my themes while deleting the irrelevant ideas from the data. There were over 250 ideas but I reduce them to 148 in order to narrow the scope of the project. An example of theme would be diversity, which was shown above. Some other themes include community, outreach, and youth involvement. From those highlighted words, I began to collect themes in which were highlighted on the sheet. I then reorganized the data and color coded them into sections. Diversity ideas were green and community involvement was yellow.
  3. Here are the themes gathered overall from my analysis.
  4. After the themes were collected and organized, I then did research on what to use as a word analysis tool in helping to organize the data. I first tried an analysis tool called eTable utilities which was a very difficult and expensive too to use. I first watched a youtube video on how to use it and then downloaded the software for use. I did this at the beginning before the data collection was completed. I was given a free 3 day trial and then I had to spend money to use it. (A total of $28). I tried to use it in coordination with youtube but then it ended with no success. I then did a method involving a pivot table and word text, but the analysis process was very complicated and too broad. Then I continued doing research hitting and missing with multiple forms of analysis . Finally, I found a very easy to use tool called meaning cloud. It is a word analysis tool that is easy to use in extracting unstructured content from excel generating data from each of the words collected within the use of Microsoft Excel.
  5. After playing with the data tools used, I selected the tool of text clustering. In which, the unorganized themes and ideas were organized into groups (clusters) varying by size, score, and rank. Some ideas had one cluster while others had three. The clusters determine the overall importance of the data. The more ideas that appear in each section, the bigger that the cluster of data is within each analysis. From that analysis, you can see which ideas were the most important and vice versa. Like the most important form of data is involving diverse cultures into the parks for the next 100 year, which is the value proposition of OPRD. These ideas revolve around the most prevalent ideas gathered from the note collection.
  6. From the analysis of text clustering, I created a chart for each of the data. Here is a bar chart that has fully gathered the data on each of the clusters collected showing the data that stands out was demographics and parks. I did this process on each of the themes collected from the data.
  7. After the themes were collected and graphed, I then had to figure out the blind spots from each theme. The blind spots are what is missing from the ideas that were given within the meetings. An example would be youth involvement’s blind spots were more recreational activities were needed (besides basketball) and nature learning centers. I then did online research on finding tools to incorporate these ideas within the state parks. Here is my analysis for each.
  8. From the theme analysis overall, I discovered an oversight of the top blind spots that connected to all the themes om the data. The first would be a marketing plan that can be put into place in order to attract different target audiences. I noticed from all the notes collected in each heading, there was very little detail that explained about marketing. Some of the meetings said to focus on the brand of the product but there was no word of a value proposition which is the marketing focus. A value proposition should be created in order to attract your target audience in strategy. Then it is recommended to figure out a strategy to fund the initiative such as gathering grants and scholarships to cover the expenses of park resources. After the money is collected, then create a plan of implementation of ow to diversify the parks using the top three ideas as your starting point such as how to connect with diverse cultures, involvement, and community to gather ideas. Then work to take action in helping to make those ideas become a reality towards your target audience. Once those ideas are collected, then put them into action, but narrow your scope first before doing so.
  9. That is my overall analysis of the Inclusion Themes. Thanks, any questions?