Getting Your Clients to Pay
for an Inbound Marketing
Strategy.
Eric
                Keiles
                @Square2


             avid hiker who once
             spent three days
             alone, hiking the
             appalachian trail


#inbound12
Mike
                Lieberman
                @Mike2Marketing
                @Square2

             I consider myself a
             recovering advertiser, as I
             once spent $85,000 on a
             single page ad in cfo
             magazine

#inbound12
1
             HOW DID WE
             GET HERE?
             And what do we do about it?




#inbound12
Overnight
             Marketing
             Turned
             Complicated.

#inbound12
*
                 22%
             only 22% of business owners or
             executives admitted to having a
             written marketing plan, yet 85%
             were planning to do some form of
             marketing.
                     * Primary research collected by Square 2 Marketing, since 2003, over
                     1,500 businesses surveyed.

#inbound12
we have to
             explain it to
             our clients.




#inbound12
we
have to
gain
their
trust.




#inbound12
we have to get them to pay us for our expertise.




#inbound12
Differentiate.
 Communicate.
 Integrate.

#inbound12
2
             WHY IS STRATEGY SO
             IMPORTANT NOW?
             The Client’s Perspective




#inbound12
ITS COMPLEX
             •   Website Design
             •   Search Optimization
             •   Social Media
             •   Content Creation
             •   Content Curation
             •   Conversions
             •   Landing Pages
             •   Lead Nurturing
             •   Messaging
             •   Differentiation
             •   Keyword Analysis
             •   Analysis, Tracking, Testing

#inbound12
clients    they
want       want them
results.   fast.
Marketing has never been
  more integrated




#inbound12
clients need
to stay
focused.
Clients need a trainer with
goals and a plan to get
them results
3
             WHY IS STRATEGY SO
             IMPORTANT NOW?
             Our Agency’s Perspective




#inbound12
ITS COMPLEX
             •   Website Design
             •   Search Optimization
             •   Social Media
             •   Content Creation
             •   Content Curation
             •   Conversions
             •   Landing Pages
             •   Lead Nurturing
             •   Messaging
             •   Differentiation
             •   Keyword Analysis
             •   Analysis, Tracking, Testing

#inbound12
IMPROVED BUSINESS
             PERFORMANCE
             • Our projects are more
               profitable
             • Our people are happier
             • Our clients are more
               referenceable




#inbound12
STICKIER ENGAGEMENTS

             • Variety of integrated tactics
               are recommended
             • Economies of scale are
               delivered
             • We already know the
               client, how to work with them
               and what they like




#inbound12
DIFFERNTIATION

             • Single tactic
               experts…Website
               developers, seo
               consultants, PR
               experts, graphic designers
             • Sole practitioners…who do
               what the client says
             • Advertising agencies…non-
               inbound marketing

#inbound12
4
             HOW TO INTEGRATE STRATEGY
             INTO THE SALES PROCESS?



#inbound12
we have a platform for our approach to marketing.




#inbound12
we have a platform for our approach to marketing.


  Reality Marketing




#inbound12
we have a platform for our approach to marketing.


  Reality Marketing
  • Prospect Focused
  • High Return on Investment
  • Goal Oriented
  • Remarkable
  • Quantifiable


#inbound12
we have a platform for our approach to marketing.


  Reality Marketing
                       Marketing Machines



#inbound12
we have a platform for our approach to marketing.


  Reality Marketing
                       Marketing Machines
                       • An integrated set of
                         tactics designed perfectly
                         for your business
#inbound12
we have a platform for our approach to marketing.


  Reality Marketing
                       Marketing Machines
             Strategy Before Tactics

#inbound12
we have a platform for our approach to marketing.


  Reality Marketing
                           Marketing Machines
             Strategy Before Tactics
             • we wont work with a client who doesn’t value strategy
             • either we do it or they do it
#inbound12
All of you have a platform…
             Inbound Marketing



#inbound12
INTEGRATED
             Marketing tactics are
             too closely connected
             to execute WITHOUT
             a well thought out and
             agreed upon
             marketing strategy.

#inbound12
ITS WHAT WE DO!

             • Strategy is part of
               every engagement
             • It’s a non-negotiable
               for us
             • We explain “why”
               from the first
               meeting
#inbound12
#inbound12
No big words
 No complex ideas
 No industry jargon




                      When prospects are
                      confused
                      they don’t buy!
#inbound12
5
             HOW TO GET CLIENTS TO
             PAY FOR STRATEGY?



#inbound12
BUILD IT IN
             Our Marketing
             Machine
             Engagements all
             include marketing
             strategy.


#inbound12
PLAN FOR IT

             • Create a defined
               marketing strategy
               document
             • Create a defined
               planning process (4 to 6
               weeks)
             • Create a defined
               deliverable (plan and
               plan presentation)
#inbound12
GET IT DONE FIRST!

             • Keeps the client focused –
               reduces changes in direction
             • Give our team clear direction
               on program implementation
             • Gives the team (client and
               agency) goals to work
               towards




#inbound12
Get them to trust you
6
             HOW STRATEGY HELPS OTHER INBOUND
             MARKETING TACTICS BE MORE PROFITABLE




#inbound12
*
                 75%
             *A majority of the strategic
             thinking gets down up front
             during the strategy and planning
             phase.

#inbound12
target persona creation
   (that’s reasonable)




#inbound12
target persona creation
   (that’s reasonable)
                    engaging messaging
                    (around pain)



#inbound12
target persona creation
   (that’s reasonable)
                              engaging messaging
                              (around pain)

             differentiation, remarkable?
             (that’s actually different)
#inbound12
blog topics                       keyword recommendations
             email topics                      guest blogging recommendations
             content recommendations           landing page mock ups
             website design comps              email template designs
             keyword research                  recommendations for tip guides
             content sourcing ideas            corporate identity improvements
             call to actions                   website structure recommendations
             ideas for No Risk Offers          sales process improvements
             ideas for Low Risk Offers         lead nurturing emails
             ideas of Direct Business Offers   sales materials
             webinar recommendations           public relations suggestions
             sales process improvements        print advertising
             video SEO recommendations         direct mail
             video production ideas            web advertising
             social media recommendations      marketing software recommendations
             sales outreach                    marketing goals, analytics, reports
             sales templates for follow up
#inbound12
IMPLEMENTATION IS EASY
             (EASIER?)
             • Minimizes strategy
               conversations and
               focuses on tactics
             • Keeps clients focused
             • Give us an approved
               plan to refer to
             • Minimizes rework
             • Improves profitability

#inbound12
Tracking and Testing

             • Planning sets
               expectations; overall
               and by tactic
             • Clients experience
               continuous
               improvement
             • Heavy dose of analytics

#inbound12
net promoter score performance




#inbound12
net promoter score performance
                          The average Net Promoter Score among
                          the companies surveyed was 10 to 15.

                          A small handful of companies have
                          achieved a Net Promoter Score of at
                          least 50 percent, defined as "World
                          Class."

                          Not surprisingly, companies with a World
                          Class Net Promoter Score are the
                          growth stories of the economy:
                          Apple, Google and Harley-Davidson.




#inbound12
happy clients
THANK YOU!



#inbound12
We’re passionate about helping businesses




#inbound12
If you would like a copy
             of the
             presentation, email me
             Mike@Square2Marketing.com
                  @Mike2Marketing

             spend 30 minutes
             talking about how to
             get marketing strategy
             into your client
             engagement ?


#inbound12
Q’s?

Inbound 2012 Square 2 Marketing Presentation v2

  • 1.
    Getting Your Clientsto Pay for an Inbound Marketing Strategy.
  • 2.
    Eric Keiles @Square2 avid hiker who once spent three days alone, hiking the appalachian trail #inbound12
  • 3.
    Mike Lieberman @Mike2Marketing @Square2 I consider myself a recovering advertiser, as I once spent $85,000 on a single page ad in cfo magazine #inbound12
  • 4.
    1 HOW DID WE GET HERE? And what do we do about it? #inbound12
  • 5.
    Overnight Marketing Turned Complicated. #inbound12
  • 7.
    * 22% only 22% of business owners or executives admitted to having a written marketing plan, yet 85% were planning to do some form of marketing. * Primary research collected by Square 2 Marketing, since 2003, over 1,500 businesses surveyed. #inbound12
  • 8.
    we have to explain it to our clients. #inbound12
  • 9.
  • 10.
    we have toget them to pay us for our expertise. #inbound12
  • 11.
  • 12.
    2 WHY IS STRATEGY SO IMPORTANT NOW? The Client’s Perspective #inbound12
  • 13.
    ITS COMPLEX • Website Design • Search Optimization • Social Media • Content Creation • Content Curation • Conversions • Landing Pages • Lead Nurturing • Messaging • Differentiation • Keyword Analysis • Analysis, Tracking, Testing #inbound12
  • 14.
    clients they want want them results. fast.
  • 15.
    Marketing has neverbeen more integrated #inbound12
  • 16.
  • 17.
    Clients need atrainer with goals and a plan to get them results
  • 18.
    3 WHY IS STRATEGY SO IMPORTANT NOW? Our Agency’s Perspective #inbound12
  • 19.
    ITS COMPLEX • Website Design • Search Optimization • Social Media • Content Creation • Content Curation • Conversions • Landing Pages • Lead Nurturing • Messaging • Differentiation • Keyword Analysis • Analysis, Tracking, Testing #inbound12
  • 20.
    IMPROVED BUSINESS PERFORMANCE • Our projects are more profitable • Our people are happier • Our clients are more referenceable #inbound12
  • 21.
    STICKIER ENGAGEMENTS • Variety of integrated tactics are recommended • Economies of scale are delivered • We already know the client, how to work with them and what they like #inbound12
  • 22.
    DIFFERNTIATION • Single tactic experts…Website developers, seo consultants, PR experts, graphic designers • Sole practitioners…who do what the client says • Advertising agencies…non- inbound marketing #inbound12
  • 23.
    4 HOW TO INTEGRATE STRATEGY INTO THE SALES PROCESS? #inbound12
  • 24.
    we have aplatform for our approach to marketing. #inbound12
  • 25.
    we have aplatform for our approach to marketing. Reality Marketing #inbound12
  • 26.
    we have aplatform for our approach to marketing. Reality Marketing • Prospect Focused • High Return on Investment • Goal Oriented • Remarkable • Quantifiable #inbound12
  • 27.
    we have aplatform for our approach to marketing. Reality Marketing Marketing Machines #inbound12
  • 28.
    we have aplatform for our approach to marketing. Reality Marketing Marketing Machines • An integrated set of tactics designed perfectly for your business #inbound12
  • 29.
    we have aplatform for our approach to marketing. Reality Marketing Marketing Machines Strategy Before Tactics #inbound12
  • 30.
    we have aplatform for our approach to marketing. Reality Marketing Marketing Machines Strategy Before Tactics • we wont work with a client who doesn’t value strategy • either we do it or they do it #inbound12
  • 31.
    All of youhave a platform… Inbound Marketing #inbound12
  • 32.
    INTEGRATED Marketing tactics are too closely connected to execute WITHOUT a well thought out and agreed upon marketing strategy. #inbound12
  • 33.
    ITS WHAT WEDO! • Strategy is part of every engagement • It’s a non-negotiable for us • We explain “why” from the first meeting #inbound12
  • 34.
  • 35.
    No big words No complex ideas No industry jargon When prospects are confused they don’t buy! #inbound12
  • 36.
    5 HOW TO GET CLIENTS TO PAY FOR STRATEGY? #inbound12
  • 37.
    BUILD IT IN Our Marketing Machine Engagements all include marketing strategy. #inbound12
  • 38.
    PLAN FOR IT • Create a defined marketing strategy document • Create a defined planning process (4 to 6 weeks) • Create a defined deliverable (plan and plan presentation) #inbound12
  • 39.
    GET IT DONEFIRST! • Keeps the client focused – reduces changes in direction • Give our team clear direction on program implementation • Gives the team (client and agency) goals to work towards #inbound12
  • 40.
    Get them totrust you
  • 41.
    6 HOW STRATEGY HELPS OTHER INBOUND MARKETING TACTICS BE MORE PROFITABLE #inbound12
  • 42.
    * 75% *A majority of the strategic thinking gets down up front during the strategy and planning phase. #inbound12
  • 43.
    target persona creation (that’s reasonable) #inbound12
  • 44.
    target persona creation (that’s reasonable) engaging messaging (around pain) #inbound12
  • 45.
    target persona creation (that’s reasonable) engaging messaging (around pain) differentiation, remarkable? (that’s actually different) #inbound12
  • 46.
    blog topics keyword recommendations email topics guest blogging recommendations content recommendations landing page mock ups website design comps email template designs keyword research recommendations for tip guides content sourcing ideas corporate identity improvements call to actions website structure recommendations ideas for No Risk Offers sales process improvements ideas for Low Risk Offers lead nurturing emails ideas of Direct Business Offers sales materials webinar recommendations public relations suggestions sales process improvements print advertising video SEO recommendations direct mail video production ideas web advertising social media recommendations marketing software recommendations sales outreach marketing goals, analytics, reports sales templates for follow up #inbound12
  • 47.
    IMPLEMENTATION IS EASY (EASIER?) • Minimizes strategy conversations and focuses on tactics • Keeps clients focused • Give us an approved plan to refer to • Minimizes rework • Improves profitability #inbound12
  • 48.
    Tracking and Testing • Planning sets expectations; overall and by tactic • Clients experience continuous improvement • Heavy dose of analytics #inbound12
  • 49.
    net promoter scoreperformance #inbound12
  • 50.
    net promoter scoreperformance The average Net Promoter Score among the companies surveyed was 10 to 15. A small handful of companies have achieved a Net Promoter Score of at least 50 percent, defined as "World Class." Not surprisingly, companies with a World Class Net Promoter Score are the growth stories of the economy: Apple, Google and Harley-Davidson. #inbound12
  • 51.
  • 52.
  • 53.
    We’re passionate abouthelping businesses #inbound12
  • 54.
    If you wouldlike a copy of the presentation, email me Mike@Square2Marketing.com @Mike2Marketing spend 30 minutes talking about how to get marketing strategy into your client engagement ? #inbound12
  • 55.

Editor's Notes

  • #2 “HubSpot Keynote” will be replaced with the name of your track
  • #3 We will be scheduling a headshot day
  • #4 We will be scheduling a headshot day