The document summarizes the results of a survey of non-active eTwinning users in Malta. The top reasons for not logging in were lack of time (48%) and registering but never logging in (20%). 71% said they would like to participate more actively in the future. When asked how the national support service could help, the top responses were organizing more online courses (33%) and helping to find partners (28%). The results suggest addressing time constraints, simplifying registration, and providing more training opportunities.