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In what ways do consumers
stray from a deliberative, rational
decision process
Consumers are
constructive decision
makers and subject to
many contextual influences
Consumers often exhibit
low involvement in their
decisions, using many
heuristics as a result
• Created by Rahul
Palamuru, CBIT, during an
internship by Prof. Sameer
Mathur, IIM Lucknow.
•www.IIMInternship.com
In what ways do consumers stray from a deliberative, rational decision process
In what ways do consumers stray from a deliberative, rational decision process

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In what ways do consumers stray from a deliberative, rational decision process