SlideShare a Scribd company logo
In the Solutions column, identify, as a team, possible solutions to the performance issues.
Scenarios:
Carl Spakler is the assistant greenskeeper at Bushwood Country Club. Over the past few months,
members have been complaining that gophers are destroying the course and digging holes in the
greens. Although Carl has been working evenings and weekends to address the situation, the
problem persists. Unfortunately, this boss is interested only in results. Because the gophers are
still there, he says Carl is not doing his job. He has accused Carl of slacking off and threatened his
job.
Sandeep Dhillon works in research and development for a chemical company that makes non-
nutritive food additives. His most recent assignment has been the development of a non-stick
aerosol cooking spray, but the project is way behind schedule and seems to be going nowhere.
CEO Frank Shirley is decidedly upset and has threatened that if things dont improve, he will
suspend bonuses this year, just as he did last year. Sandeep feels dejected because without the
bonus, he wont be able to take his family on vacation.
Soon Tan is the host of a local television talk show called Morning Winnipeg. Although she is a
talented performer and comedian, Soon has an unacceptable record of tardiness. The shows
producer, David Bellow, is frustrated, because the problem has affected the quality of the show.
On several occasions, Soon was unprepared when the show went on the air. Bellows has
concluded that Soon is not a morning person and has thought about replacing her with a different
host.
Employee
Issues
Solutions
Carl Spakler
Sandeep Dhillon
Soon Tan
Employee Issues Solutions
Carl Spakler
Sandeep Dhillon
Soon Tan

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  • 1. In the Solutions column, identify, as a team, possible solutions to the performance issues. Scenarios: Carl Spakler is the assistant greenskeeper at Bushwood Country Club. Over the past few months, members have been complaining that gophers are destroying the course and digging holes in the greens. Although Carl has been working evenings and weekends to address the situation, the problem persists. Unfortunately, this boss is interested only in results. Because the gophers are still there, he says Carl is not doing his job. He has accused Carl of slacking off and threatened his job. Sandeep Dhillon works in research and development for a chemical company that makes non- nutritive food additives. His most recent assignment has been the development of a non-stick aerosol cooking spray, but the project is way behind schedule and seems to be going nowhere. CEO Frank Shirley is decidedly upset and has threatened that if things dont improve, he will suspend bonuses this year, just as he did last year. Sandeep feels dejected because without the bonus, he wont be able to take his family on vacation. Soon Tan is the host of a local television talk show called Morning Winnipeg. Although she is a talented performer and comedian, Soon has an unacceptable record of tardiness. The shows producer, David Bellow, is frustrated, because the problem has affected the quality of the show. On several occasions, Soon was unprepared when the show went on the air. Bellows has concluded that Soon is not a morning person and has thought about replacing her with a different host. Employee Issues Solutions Carl Spakler Sandeep Dhillon Soon Tan Employee Issues Solutions Carl Spakler Sandeep Dhillon Soon Tan