// SECTION / SUBSECTION




                                     Designing for multi-targeted
  In Context                         experiences




   Guillermo Torres & Aynne Valencia
   UX Australia, Canberra 08.28.09
IN CONTEXT: DESIGNING MULTITARGETED EXPERIENCES




        Guillermo Torres                          Aynne Valencia
IN CONTEXT: DESIGNING MULTITARGETED EXPERIENCES




   The State Of Our Practice

   Examples

   Design Deliverables
// THE STATE OF OUR PRACTICE




     Desktop                   Web
// THE STATE OF OUR PRACTICE




     Desktop                   Web   Personas

                                     Concept Model

                                     Site Maps

                                     Flow Charts

                                     Wireframes
// THE STATE OF OUR PRACTICE




     Desktop                     Web

      Widgets/                   Social
      Air Apps                  Platform

   Connected                   Rich Media
     Apps                       Banners
// THE STATE OF OUR PRACTICE




     Desktop                     Web          Mobile       Kiosks

      Widgets/                   Social     Smartphone
                                Platform                 Touchscreen
      Air Apps                                Apps
   Connected                   Rich Media   Augmented      Internet
     Apps                       Banners       Reality     Enabled TV

                                             Gaming
                                             Consoles
// THE STATE OF OUR PRACTICE




    Desktop                    Web

                                     Smartphone
                                       Apps
// THE STATE OF OUR PRACTICE




                                Web

    Air Apps/                   Social
    Widgets                    Platform

                           Rich Media
                            Banners

                                          Gaming
                                          Consoles
// THE STATE OF OUR PRACTICE / SUBSECTION




 Mul⋅ti⋅tar⋅get⋅ed Ex⋅pe⋅ri⋅ence
 One experience that runs across multiple platforms
 and is appropriate to the context of use.
// THE STATE OF OUR PRACTICE / SUBSECTION




 Who is doing this?
 Publishers
 Media and Advertising
 Software
// THE STATE OF OUR PRACTICE / A CALL FOR ACTION




 A Call For Action
// EXAMPLES / GO WORLD
// EXAMPLES / GO WORLD
// EXAMPLE / GO WORLD
// EXAMPLE / GO WORLD
// EXAMPLE / GO WORLD
// EXAMPLE / GO WORLD
Hub
Experience
Hub
Experience
                       main site




 Facebook                                   TV




             YouTube               Mobile
main site




Facebook                                  TV




           YouTube               Mobile
main site




Facebook                                  TV




           YouTube               Mobile
main site




Facebook                                  TV




           YouTube               Mobile
Other Models
Curated
Experience
Curated
Experience
Curated
Experience
// EXAMPLE / FACEBOOK




                        Facebook
// EXAMPLE / FACEBOOK
// EXAMPLE / FACEBOOK
// EXAMPLE / CURATED EXPERIENCE




 Consolidates snippets of information

 Sensitive to the context of the device or platform

 Smart about what to show and what to suppress

 Flows and features may vary depending on where and
 how the user consumes them
Cloned
Experience
Cloned
Experience
// EXAMPLE / TWITTER




                       Twitter
// EXAMPLE / TWITTER
// EXAMPLE / TWITTER
// EXAMPLE / TWITTER
// EXAMPLE / EVERNOTE




                        Evernote
// EXAMPLE / EVERNOTE
// EXAMPLE / EVERNOTE
// EXAMPLE / EVERNOTE
// EXAMPLE / CLONED EXPERIENCE




 Replicates the same functionality across multiple
 channels

 Useful for when you want the user to learn features once

 Has the same basic user flows, features and functions
Distributed
Experience
// EXAMPLE / LOST RING




                         The Lost Ring
// EXAMPLE / LOST RING
// EXAMPLE / LOST RING
// EXAMPLE / LOST RING
// EXAMPLE / LOST RING
// EXAMPLE / LOST RING
// EXAMPLE / DISTRIBUTED EXPERIENCES




 There can be multiple entry and exit points

 Users can have discreet "mini-experiences"

 There is no consistency in user flows, features or
 functions
// DESIGN DELIVERABLES




 Design Deliverables
// DESIGN DELIVERABLES / ELEVATOR PITCH




 El⋅e⋅va⋅tor Pitch
 Short sentence, or statement describing
 the experience.

 The name reflects the fact that an elevator
 pitch can be delivered in the time span of
 an elevator ride (for example, thirty
 seconds and 100-150 words).
// DESIGN DELIVERABLES / ELEVATOR PITCH




 What is the experience?

 Who is your user?

 How is it different?
// DESIGN DELIVERABLES / ELEVATOR PITCH




 Evernote allows you to easily capture information in any
 environment, and makes this information accessible and
 searchable at any time, from anywhere. Did we mention
 that it's free?
// DESIGN DELIVERABLES / EXPERIENCE MAP




 Ex⋅pe⋅ri⋅ence Map
 A holistic visual representation of the
 user experience accross locations and
 channels
// SECTION / SUBSECTION




 a day in the life
//Cross-Channel
  SECTION / SUBSECTION
                                                                           Customize
Experience Map                                                              Routine




                                                             My Training
                                                              Overview



                                                                                       Browse/View
                                                    Input                               Resources
                                                   Results



                                                                                 Print out
                                                                                 Routine
 Online                  Log in to Nike Training

                                                                                             Hit the eld
 At the Field


                                 Record                                                         Get Today’s
                                 Results                                                         Workout




                                                                Train


                             Sparq Test
// SECTION / SUBSECTION




 site map
// SECTION / SUBSECTION




 concept model
// SECTION / SUBSECTION
// SECTION / SUBSECTION
// DESIGN DELIVERABLES / HYPERWIREFRAME




 Hy⋅per⋅wire⋅frame
 hyperwireframe is a visual guide that suggest a common
 structure or partition across the different silos in a
 multitargeted experience.
Wireframe
PC   Mac   Web
PC   Mac   Web
EXPERIENCES THAT SCALE ACROSS DEVICES


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EXPERIENCES THAT SCALE ACROSS DEVICES


TITLE TEXT
EXPERIENCES THAT SCALE ACROSS DEVICES


TITLE TEXT
EXPERIENCES THAT SCALE ACROSS DEVICES


TITLE TEXT
EXPERIENCES THAT SCALE ACROSS DEVICES


TITLE TEXT
EXPERIENCES THAT SCALE ACROSS DEVICES


TITLE TEXT
EXPERIENCES THAT SCALE ACROSS DEVICES


TITLE TEXT
// DESIGN DELIVERABLES / STANDARDS LIBRARY




Standards Library
// DESIGN DELIVERABLES / STANDARDS LIBRARY




Worflows



       Register                        Purchase   Share
// DESIGN DELIVERABLES / STANDARDS LIBRARY




 Patterns



 v
// DESIGN DELIVERABLES / STANDARDS LIBRARY




 Components



 v
// DESIGN DELIVERABLES / STANDARDS LIBRARY




 Components



 v
// CONCLUSION




 We want to hear from you
 http://www.multitargetedexperience.com
// CONCLUSION




thank you
http://www.multitargetedexperience.com
https://xd.adobe.com
http://www.openscreenproject.com

In Context