Tens of thousands of refugees have temporarily settled in
Berlin in the last couple of years. Learn how an American
Rotarian, a German Rotarian, and a Rotary Peace Fellow
who had never met in person connected via email, then
applied for a global grant to provide health care for people
forced to flee their homes. Hear about the challenges they
faced and the progress they’re making to improve lives for
those in Berlin’s refugee camps.
2. GG1640362 Refugee Health Care
The peak of the refugee crisis
in Berlin
A Global Grant for the 100th Anniversary of the
Rotary Foundation
Gerhard Lögters, District Governor 1940
13.06.2017
4. “ I still remember exactly the moment I first opened the door to the
gymnasium, where several hundred refugees had found shelter one day
before. It was the first day of Christmas, 2014, at 9 o'clock in the morning.
It was a cold, windy day. I had planned to drop some warm clothes and
shoes for children before our family started with the Christmas celebration.
My first contact was with a group of teenagers, who were standing outside
in the snow wearing flip-flops. They helped me to carry the bags inside.”
How it all began
5. “In the entrance hall, there two children sitting on chairs who looked very
pale and sick.
When I asked I was told that there were indeed not feeling well and were
having fevers for a few days, but there was no doctor around. Security
people in the hall explained to me they were not allowed to give them any
medical help, not even pain relievers or drugs against fever. In case of life-
threatening medical emergencies, they were supposed to call an
ambulance.
This is why I returned the same afternoon, carrying medical equipment and
medicine. I was accompanied by my husband, who is a also a Rotarian and
a pediatrician.
It turned out that this had just been the beginning.”
How it all began
6. “We spent the whole Christmas vacation to see more and more refugee
patients, because the camp managers called us all the time. We realized
that we had to organize help. By contacting many friends and colleagues, it
was possible to build a network that was constantly growing with the
increasing inflow of refugees into our city.
By the summer of 2015, we were more than 100 people working in
coordination - doctors, nurses and other helpers. Just in the year 2015,
there were 100,000 refugees coming into the city of Berlin, which is a city
of 3.5 million!”
How it all began
7. “Since 2014, we have been able to organize medical treatment for
thousands of refugees in several camps distributed across Berlin.
We organized vaccination campaigns and are now trying to help them to
integrate in the German health system.
We received tremendous support by the Protestant church and by Rotary.
But especially the support given by Rotary showed me that we are not only
a group of professionals - we are a network of friends who are ready to give
a helping hand when it is needed for a good, humanitarian cause! “
Pia Skarabis-Querfeld, MD
RC Berlin Tiergarten
Teamleader of all voluntary teams
How it all began
8. Host Club, Berlin Tiergarten, District 1940
Rotary - Global Grant
Dr. Pia Skarabis-Querfeld, MD
Teamleader of volunteer Teams
10. Numbers and Facts
• Germany took in approx. 1.2 million refugees (2015-16)
• 100.000 refugees arrived in Berlin in 2015, at times 1000 people
arrived per day
• Not all of them stayed; currently approx. 80.000 refugees are living
in Berlin
• Monthly new arrivals since 2017: 700-900
11. Syria biggest group (depending
on the period 30-50%)
Iraq, Iran, Afghanistan ca. 20%
Eritrea 6%
Russian Federation
Turkey
Asylum applicants – where they come
from
16. Hours of hands-on medical help by volunteers:
• 6000 working hours by doctors
• 5000 working hours by nursing staff
• 5000 working hours by interpreters and translators
• 12000 working hours by other helpers
• = 28.000 hours of hands-on medical help
• (100-150 volunteers)
Hands-on 2014-16 (before the GG
started)
17. International Club, Morehead City Lookout, District 7730
Rotary - Global Grant
Brady Way, MD President elect (president 2017/18), PHF
19. Global Grant - Budget
#
Funding method Organization Contribution + Extra
support*
1 Cash from Club Berlin-Tiergarten $18,795.00
2 Cash from Club Berlin-Potsdamer Platz $4,454.10
3 Cash from Club Berlin-Unter den Linden $1,113.00
4 Cash from Club Berlin-Nord $5,600.70
5 Cash from Club Berlin-Brandenburger Tor $3,454.50
6 Cash from Club Berlin $16,275.00
7 District Designated Fund (DDF) 1940 $10,050.00
8 Cash from Club Paris Champs-Elysées $1,113.00
9 Cash from Club Morehead City-Lookout $2,000.25
10 District Designated Fund (DDF) 7730 $20,000.00
11 District Designated Fund (DDF) 7000 $3,000.00
12 District Designated Fund (DDF) 7770 $3,000.00
13 Cash from Club St. Veit an der Glan $1,113.00
14
Non-Rotarian contributions to be matched by
TRF Private Donor WLCM $5,709.90
15 Cash from Club Morehead City $500.85
16 Cash from Club Morehead City-Noon $1,002.75
20. Global Grant - Budget
Funding Summary
DDF contributions: $36,050.00
Cash contributions: $52,783.00
Non-Rotarian contributions to be matched by TRF: $5,438.00
Endowed/Term gift contributions: $0.00
Donor Advised Fund: $0.00
World Fund match maximum:: $65,161.00
World Fund match (requested): $64,869.00
Financing subtotal (matched contributions + World Fund): $159,140.00
Non-Rotarian contributions with NO match from TRF: $0.00
Total financing: $159,140.00
Total budget: $159,140.00
21. Budget for 159.000$, 18 months (till April 2018):
• 1 Full-time coordinator 77.000$
• 2 Federal volunteers 4.300$
• 1 Head nurse (450 € base) 10.700$
• Rent for rooms 19.300$
• Interior renovations, furniture 15.000$
• Medications 19.000$
• Medical equipment 12.000$
• Office supplies 2.000$
Global Grant - Budget
22. • Installation of a Volunteer Medical and Consultation Center
• Assistance in refugee shelters and accomodation facilities
for refugees with mobile teams
• Health Education and Health Information Campaigns (with
translators, nursing staff, doctors)
• Vaccination Campaigns
Global Grant 2016-18
23. Voluntary work, only during duration of Global Grant (18
months):
• 5000 hours by doctors
• 5000 working hours by nursing staff
• 5000 hours by translators and interpreters
• 10.000 hours by other helpers
__________________________
• 25.000 hours of hands-on medical help
would have costed approx. 750.000 $
Hands-on time
24. Humanitarian aid
Medical treatment of people without access to the health care system
Our goals
Social support
In cooperation with our networks supporting
people with a holistic approach to health
promotion that takes account of social aspects
Integration
Empowerment to responsible behavior
functions as multiplier for integration in other
areas
Advocacy work
Data collection and publication of anonymized
data to point out gaps in the health care system
Referral into a network of medical
specialists
Equal and high-quality medical care
Health competence
Acquiring of competencies that enable a self-
determined health-conscious behavior
25. What we do – the 4 columns of
“Medicine for everyone”
Board
Project coordinator
Volunteers
“Medizin hilft
Flüchtlingen“
In the accomodation
facilities:
• Medical care
• Integration into
the health care
system
Website
WEBEBEB
Low-threshold
informations for
• Patients
• Health
professionals
• other initiatives
20162014 2015 2017
Volunteer
Medical Center
Drop-in center:
• Medical Care
• Integration into
the health care
system
• Social
Counseling
Information
campaigns
Outreach
Campaigns:
• Health
competence
• Empowerment
• Fostering of
integration
26. “Medizin hilft Flüchtlingen”
2014
o Since the end of 2014: serving 8 refugee
emergency shelters in Berlin, co-serving 2,
supporting 20
o 2015: over 4000 patient contacts
o 2016: approx. 2000
o Regular pediatric and general medicine
consulation hours
o Vaccination campaigns in emergency
shelters (January 2015 till April 2016): more
than 1000 vaccinations
27. • Anonymous and free of
charge
• Volunteer doctors
• Referral into the network
of medical specialists
• Cooperations with
pharmacies, laboratories
und hospitals.
• Hotline daily from 9 to 5PM
Medical
care
Volunteer Medical Center
• Social counseling (Re)-
Integration into the health
care system
• Collection of anonymous
data
• Comprehensive
assistance through a
network of 50 partner
organisations
Social
counseling
28. Volunteer Medical Center
Hotline Monday – Friday 9AM - 5PM
Open clinic (without advance reservation) for children and adults
On appointment: psychiatric consultation hours
For people
without
health
insurance
29. Website
o Hotline and e-mail address on the website
o Important informations for patients, professionals
and other organizations for free download
www.medizin-hilft.org
30. Information campaigns
o December 2016 till Mai 2017: 17 campaigns in 10
Berlin refugee accommodations for 3600 asylum
seekers
o Translated lecture (1h) in Arabic, Farsi, Russian
and German
o Translated information materials
o Big demand for structured information, export to
other federal states (i.e. Bavaria)
o Mediation and translation through educated
translators
o Medical consultations (Follow-up care of complex
cases at Volunteer Medical Center Berlin)
32. 1. Health insurance and benefits
2. Search for doctors
3. Ambulatory care
4. Emergency
5. Dentist
6. Vaccinations, preventive health services
7. Psychotherapy
8. Applications for special benefits
9. Questions
Information campaigns
Reference to information materials for
take away after the event
📄Info
33. • Expanding psychiatric und psychosocial care
• Consultation hours only for women
• Additional pediatric consultation hours
• Information campaigns for women
• Extending the reach of the information campaigns
• Fundraising for projects starting 2018
Prospects
36. 2015: 2464 cases of measles!
Measles in Berlin Germany
1000cases
of measles only in
Berlin
Volunteer teams performed thousands of vaccinations
among the refugee population.
37. The registered society Medizin Hilft e.V.
Medizin Hilft – a registered society
Board, members, employees,
approx. 100 volunteers
Cooperation partners and network
• Ärzte der Welt
• Outpatient centers
• Hospitals
• Health authority Steglitz-Zehlendorf
• approx. 50 other Berlin initiatives
Sponsors
Many individual donors
38. Volunteer Medical Center
2014
Gender
Age
Causes of
flight and
migration Origin/
Language
Residence
permit
status
Asylum
procedure
Difficulties
accessing the
health care
system
Reasons for
uninsured
status
Life
over/under
poverty line
Discrimination
experience
Family
background
Living
conditions
Employed/
Self-employed/
Recipient of
benefits
General/
psychological
health
condition
Determinants for the social case history
41. Maternal and Child Health in Conflict Settings
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Without action, we not only risk their ability to
pursue education and employment, but also
their lives.
KEY CHALLENGES
Knowledge of available services
and where to find them
Physical accessibility and
affordability of services
Unique needs regarding language and
cultural appropriateness of information
THE PROBLEM
Refugees lack access to reproductive health
information that is local, reliable, and
culturally appropriate.
42. 17,555
refugee visas granted by Australian government
between 2015 and 2016
90%
of urban refugees
have 3G coverage
A majority of refugees come from
Arabic speaking countries such as Iraq
and Syria
The Market
43. mAdapt is an innovative mHealth platform, developed with feedback from
refugee communities, and customisable to both users’ and partners’ unique
needs to empower women’s reproductive health choices.
REFUGEES
Secure and discrete
searches
Location based
information
Easy to understand info
vetted by refugees
Increased confidence in
health decision making
and navigation of health
services
PARTNERS
Local data collection
Data visualisation and GIS
capabilities
Reduce resource wastage
Increased access to target
populations
IMPACT
Efficient resource
allocation
Female empowerment
Demonstrated need by
location and language
group
Improved refugee
integration
What we created together
44. Provide health information
Reliable and culturally sensitive
information concerning their most
pressing reproductive health
needs
Collect data on search trends
Anonymous data can help inform
service delivery and policy
development
Mapped service locations
Location-specific information
directing them to accessible health
care services
Language Specific
Reproductive health information
available in both English and
Arabic
Community Informed
Human-centred design workshops
conducted with refugees and
health and social support workers
The Product
45. We work socially conscious, paying partners to provide users with accessible and reliable content.
Deliver Content Provide Meaningful Data
Business Model
POTENTIAL REVENUE MODEL
Monetising Data
Advertising
Sponsorships
Subscription Licensing
Perpetual Licensing
White-labelling
PARTNERS
Local Councils
Government (DHS)
Universities & Research
Hospitals
Refugee Support Services
Primary Health Networks
USERS
Refugees
Refugee Health Workers
Social Support Services
Wider Population
46. ✓ Confirmed need, feasibility and support within
US, European, and Australian refugee
communities
✓ Formed partnerships with Monash University,
Hitnet Innovations, Multicultural Centre for
Women’s Health and InfoXchange
✓ Pilot funded by North Western Melbourne
Primary Health Network starting June 2017
We listen to the community we serve
and engage partners that care.
Validation and Traction
48. ✓ Evaluate, iterate and expand through capacity development of local communities
✓ Replicate in other languages and underserved communities
✓ Scale Up interstate, international and interdisciplinary
Join Us On Our Next Steps?
Next Steps
57. Contact Information
PDG David Baggett
dg7730.15.16@gmail.com
DG Gerhard Logters
gerhard.loegters@gmx.net
Dr. Brady Way
bcsfway@gmail.com
Rebeccah Bartlett
rebeccah.bartlett@gmail.com