The document discusses implementing ChatOps using Microsoft Power Platform. It describes ChatOps as conversation-driven development where team members use commands in a chat room to execute scripts and plugins configured by the chatbot. This allows for automation of tasks like code deployments and notifications. The document outlines how Power Platform can be used to interact in human language, automate processes, access data, and react to environments for ChatOps. It provides examples of using ChatOps for task management, self-service resource deployment, and incident management.

1. Implementing ChatOps
using Microsoft Power Platform
Eldert Grootenboer • @egrootenboer

2. Platinum sponsors
Gold sponsors
Silver sponsors
Community sponsor

3. @egrootenboer
Code of Conduct
As event and experience organizers, we seek to provide a respectful, friendly, professional experience for
everyone, regardless of gender, sexual orientation, physical appearance, disability, age, race or religion.
We do not tolerate any behavior that is degrading to any gender, race, sexual orientation, or disability, or any
behavior that would be deemed harassment or discrimination.
Individuals are responsible for knowing and abiding by our standards and we encourage everyone to assist in
creating a welcoming and safe environment. Please report any concerns, suspicious or disruptive activity or
behavior to the organizing team, so that we can address the issue immediately.
More information can be found on the CollabDays Benelux website at
https://www.collabdays.org/2020-benelux-online/about

4. @egrootenboer
Eldert Grootenboer
@egrootenboer

5. @egrootenboer
ChatOps

6. @egrootenboer
ChatOps
ChatOps is all about conversation-driven
development. While in a chat room, team
members type commands that the chatbot is
configured to execute through custom scripts and
plugins. These can range from code deployments,
to security event responses, to team member
notifications.

7. @egrootenboer
What is ChatOps
Conversation driven
collaboration
Take actions by interacting Evolution of DevOps

8. @egrootenboer
Why should we use it
Provide simple UI Easy automation Visibility

9. @egrootenboer
Use cases
Any time, any place,
any device
Central logging Teach by example Single entry-point for
different services
Distributed teams

10. @egrootenboer
Microsoft
Power
Platform

11. @egrootenboer
The various services

12. @egrootenboer
Use Power Platform to empower your ChatOps
Interact in human
language
Automate your
processes
Get your data
where you need it
React to your
environment
Gain better
insights

13. @egrootenboer
Why not use Teams plugins?
More process
control
Can bring in
other services
Use different
tools together

14. @egrootenboer
Task
management

15. @egrootenboer
Automate your tasks

16. @egrootenboer
How can ChatOps help
Acknowledgement and
assignment of issues
Increased visibility and
collaboration
Pull requests approvals Automate Git setup Collaborative logging
of conversations

17. @egrootenboer
Demo
Task management

18. @egrootenboer
Selfservice
resource
deployment

19. @egrootenboer
Empower your users

20. @egrootenboer
Advantages of using ChatOps
Quicker allocation of
resources
Increased transparency
around resource allocation
Place user in control while
maintaining governance
Spend more time on
important tasks

21. @egrootenboer
Demo
Selfservice resource
deployment

22. @egrootenboer
Incident
management

23. @egrootenboer
Insights into an average incident

24. @egrootenboer
Speed up investigation and resolution
Faster acknowledgement
of alarms and incidents
Rapidly bring together an
incident team
Increased automation
and control
Capture resolution data

25. @egrootenboer
Demo
Incident
Management

26. @egrootenboer
Almost
done…

27. @egrootenboer
Recap
Automate and empower with ChatOpsPowerful
Enables a wide range of scenariosExtensible
With Power Platform it’s a piece of cake to implementEasy

28. @egrootenboer
Thank You!
@egrootenboer
eldert@eldert.net
https://www.linkedin.com/in/eldert-grootenboer