IMPLEMENTATION, STRATEGIC CONTROLS, AND CONTINGENC2IMPLEMENTATI.docx

IMPLEMENTATION, STRATEGIC CONTROLS, AND
CONTINGENC2
IMPLEMENTATION, STRATEGIC CONTROLS, AND
CONTINGENC9
Running head: IMPLEMENTATION, STRATEGIC
CONTROLS, AND CONTINGENC 1
Implementation, Strategic Controls, and Contingency Plans
For a corporate firm to achieve its goals, objectives, and
market target, it needs to have a strategic plan which connects
to implementation of the strategies proposed and have a
contingency plan which helps in generating new ideas that
relates to the business. To implement any strategy in a
corporation, you need to have goals that are short term or can be
achieved in a short period of time, use tactics that can easily
function in the corporation if they are to be implemented and
should be able to outsource and have policies in executing their
strategies.
Implementation Plan
Adopting an agreement of artificial goods separation, low-
cost management, and item for expenditure extension strategies
will help to capitalize on potency, counteracts intimidation as

these strategies continue their mission, and organize in a line
with their objectives. The company will provide their customers
with better substitution. The populace are escalating and
growing speedily. In 2009, millions of the population of the age
of 65 in the United States were in excess. In 2030, forecast
calculate just about there will be 72.1 million Americans. Xerox
has beforehand imitation a procession of products modified to
the aging, heaviness aware, and will extend to produce and get
well upon these products. Xerox creates leading boundary
products, civilizing based on the over-riding ahead of them
when required, and use their superseding market split to carry
on low expenses.
To put into practice a tactical map productively, Xerox
must recognize temporary objectives, landmark, and deadline;
kick off precise practical strategy; converse strategy that
authorize populace in the association, while satisfying them
efficiently (Pearce & Robinson, 2013); allocate job possession
to precise everyday jobs; and assign possessions.
Xerox temporary necessities comes in with the developed
project in flanked by 5 to 6 percent as well as compose larger
both innovative products and recuperate available goods.
“Short-term objectives are experimental result probable or
predictable to be attaining in one day or fewer (Pearce &,
Robinson 2013). This plan is based on a set of goals that is also
obtained by conflicts to be better understood for the important
problems to meet and comment development with the
necessities to be acknowledged for quantity (Pearce &
Robinson, 2013).
All these strategies will be processed for its temporary
goals in the environment with tactics so powerful for the
complete period in to its responsibility. Practical approaches are
the behavior that must be finished to appreciate the temporary
objective. The company is however performing well because it
has been capable of transforming positive cash flows from its
operating activities and the company is further operating at high
profit margins despite of the heavy competition it faces at the

market. However, Xerox remains a valuable company that one
can invest in because it has a commanding lead in the field of
office technology and it has exhibited an effective marketing
strategy through provision of ground breaking items through a
continuous expansion of the customer base.
The company’s stock is quickly and frequently making
returns for its investment for the company’s shareholders.
Through dedicated leadership and strategic management, the
company has been able to restructure its priorities by placing
employee culture and customer service before and everything
else. Xerox as a company, also appreciates the importance of its
workers as being a valuable line of communication for customer
satisfaction and the general public image. Xerox has apart from
investing highly in development and research also created a
strong public image in order to create innovative new products
that suit the customers. It is through these information
technology based products that Xerox has been able to
streamline its business operations and therefore helping the
company to save substantial amounts of money.
Organizational Change Management Strategies
Organizational strategies in directional forms entails
association and strategy for the condition of the organization.
By means of the alter dice in the, the corporation focuses on the
products to be additionally laid down with the changes in the
program of process development. This agenda engages in
manufacture change “here and there” to improve goods when
necessary. Certain things are considered with the demands and
suggestion trend set of the customers. To carry on
economically, Xerox will preserve their relationship with
providers as well as change the leading support distribution.
Successful Key Factors
Success factors helps them to order their stand being the
largest manufacturer including product excellence, width of
manufactured goods line, cost competitiveness, understanding,
monetary arrangement, R&D compensation, and population
standing. Their service is ranking with better research and

deciding factors for the consumers to best fit the printers,
systems, and colored materials.
Budget
Here the budget is provided with the corporation profit and
their expenses within no time. This facilitates good cash look
over with end-to-end period specification. This gives Xerox the
potential to rough copy their savings, reserves, and
expenditures. By pathway how the currency is exhausted, Xerox
will be less possible to expend more, thus gathering its
monetary ambition. The company too has been doing great as
earnings have been on the rise in the recent years. The
following is table showing quarterly annual earnings of the
company.
Category/Expenses
Budget (in millions)
Marketing
· advertising
· design & printing expenses for all print supplies
· special events
· public affairs
$10,461 (10% of current revenues)
· 3661
· 3661
· 1569
· 1569
R&D
· materials
· equipment
· expenses of research
· maintenance and equipment repair
· promotion and sales price as a trial merchandise
$1,980 (15% of current sales)
· 495
· 495 Fixed Cost
· 396
· 297

· 297
Human Resources
· Bonuses
· training
· $5,231 (5% of current sales)
· 2,092
· 3,139
Finance
· supplies
· $523 (.05% of current sales)
· 523
Total Budget
· $18,195
Break Even Point
In order to compute an breakeven point, Xerox should
primarily make a decision; a promotion value per entity. Xerox
shall employ the cutup technique and push their goods up to
25% over price. For this to be done, this method will be
employed: Selling Cost = Total Price x (1 + 0.25) or Selling
Cost = 2.95 x (1.25) = 3.69. The following method can be used
to compute the breakeven point, Xerox will: Fixed Rate /
(selling price-variable cost) or 495 / (3.69 - 2.95) = 669.
Presumptuous, Xerox will charge a standard fee of $3.69 for
each entity. Xerox will require selling 669 units previous to
their fracture level and commence to be paid an income.
Risk Management Plan
Risk management plans were implemented to eliminate and
reduce the firms exposure to losses. Internal control systems
were reviewed to make sure they were efficient and effective
enough to help the organization achieve their objectives. The
accounting departments, for instance, were facing major
challenges that brought the firms some significant losses, but
efficiency was intact with the whole organization going through

changes in all departments. All workers were reviewed, and
files opened for each member. Backup systems were put in
place as safety first was the policy of the organization. Locks
and passwords for systems were created as the safety of the
firms documents.
The opportunity that of distress or destruction that can
incur in an organization is termed as risk. The risk management
plan is the process of avoiding the harm or the risks that may
occur in the organization. The risk management plan is
composed of four different stages:
· Risk identification - involves thinking to classify
potential threats. It is based on their cause and impact.
· Risk quantification - all the risks that are likely to occur in the
organizations are normally classified into low, medium, high
dimension risks.
· Risk response - risk responses are classified into mainly four
categories of risks, which are evasion, conversion, alleviation,
and receipt.
· Risk control - this is the phase in which the risks are reviewed
and steps are taken to eradicate the risk that may occur.
During the product modernization and renewal of the
system, the risks in the company may be analyzed. There are
some of the major competitive advantages that the company
depends on for the maintaining a low maintenance cost and
operational cost that will be incurred by the company. The
company is likely to face the issues with the handling of the raw
materials since the raw materials of the company will not be
wasted with the company being centered on the efficient use of
the products. The company has to create the necessary steps to
meet the problems that the company will face with the financial
statements and to permit for the unexpected expenses of the
products.
Conclusion
Detailed planning is necessary by the organization to implement
the strategies that are necessary for the development of the
organization. The necessary plan has to be laid down by keeping

in mind the individual, the practical tactics and the operations
of the organization. The organization will be able to meet and
manage the costs by forecasting the monetary, create a proper
financial statement, and preparing a planned break-even point.
The company has to be aware and prepared for the risks that are
likely to occur in the organization in the future, this will help in
enhancing the modernization of the product by adapting the
latest and the most attractive design that will be greatly
appreciated by the customers. The organization has made large
strides towards success, with the continuous restructuring of the
organization, much is to be achieved. Many companies are now
in the paper industry, but Xerox remains the world's number
one, and no sign of failure is visible presently. As the focus is
on customer satisfaction, only the best can be expected from
Xerox Corporation
Reference
Aging Statistics. (n.d.). Retrieved August 2014, from AoA -
Administration on Aging:
http://www.aoa.gov/AoARoot/Aging_Statistics/index.aspx

(budget). Retrieved August 2014, from InvestorWords:
http://www.investorwords.com/600/budget.html
Financial Highlights. (2014, April 7). Retrieved August 2014,
from Xerox:
http://investing.businessweek.com/research/stocks/financials/fin
ancials.asp?ticker=XRX&dataset=incomeStatement&period=A&
currency=native
Mintzberg, H., Ghoshal, S., Lampel, J., & Quinn, J. B. (2003).
The strategy process: Concepts, contexts, cases (4th ed.).
Upper Saddle River, NJ: Prentice Hall.
Pearce, J. A., II, Robinson, R. B. (2011). Strategic management:
Formulation, implementation, and control (12th ed.). Boston,
MA: McGraw-Hill/Irwin.
Turbit, N. (2014, August). Risk Management Basics. Retrieved
August 2014, from Project Perfect:
http://www.projectperfect.com.au/info_risk_mgmt.php
1
Note to students: This is an example of a paper formatted to
generally align with APA manuscript standards. It is offered as
one example approach to formatting professional papers. Other
formatting conventions are also acceptable. The point is for you
to follow a manuscript format that is consistent and
professional. The JWMI intends for you to focus on learning
course topics rather than being preoccupied with manuscript
formatting details. Having a template to follow should make
formatting your papers easier.
Title of Paper
Author’s Name
Jack Welch Management Institute
Professor’s Name

Course Number
Date
Abstract
Following generally accepted rules for preparing manuscripts
will help students confidently structure professional papers.
This manuscript provides a basic layout for students to apply in
this program and in their professional writing. The approach is
based upon the sixth edition of the APA guidelines (2009). The
topics of general formatting, the introduction, section headings,
quotations, citations, conclusion, and references are discussed.
The APA guidelines define an abstract as a single paragraph,
without indentation, that summarizes the key points of the
manuscript. The purpose of the abstract is to provide the reader
with a brief summary of the paper, such as this abstract. The
total length should not exceed 120 words, with each sentence
written concisely.
Introduction
Learning to write in a recognized
professional format, such as APA, will help students achieve
effective academic and professional writing. Using an
established manuscript format is more efficient for the author
and the reader, leading to more effective communication.
According to a College Board (2004) survey of 120 major
American corporations, “in today’s workplace writing is a
threshold skill for hiring and promotion among salaried (i.e.,
professional) employees” (p. 3). Thus, excellent writing is one
of the most important objectives of a business education. To
help students achieve this professional advantage, the Jack
Welch Management Institute requires all students to develop a
professional writing style. The following sections discuss and
are examples of the basics of one commonly used manuscript
style, APA. Note that this manuscript format does not include
all details of APA.

General Manuscript Format
The body of the paper should have one inch margins and use
a 12 pt. font that is easy to read, such as Times New Roman.
To aid ease of reading, double space throughout the paper.
Align the manuscript flush left, resulting in an uneven right
margin. Indent paragraphs five to seven spaces. Page numbers
are one inch from the top right edge of the paper. Page numbers
are not required for short papers, yet useful for longer ones.
Headings
Begin each major section of the paper with the topic heading
in bold font, centered at the top of the page. The body of the
text is typically divided into subsections as shown in this
template. Usually these subsections represent the primary
elements suggested by the assignment. In fact, one of the first
steps in organizing a paper is to determine the section topics
that fully address the assignment. Sharing section topics with
the professor is one way to assure the assignment is
comprehensively addressed and eliminate uncertainty regarding
requirements. Using sections in the body of a is not only an
excellent organizational approach, doing so helps the reader
understand the flow of reasoning. The title of this section,
“Headings,” is the first level of APA manuscript heading.
Below is an example of a second level heading.
Subsections
Sections can be divided into subsections. An example is a
Method section of a research paper being divided into
Participants, Materials, and Procedure subsections. It is
unlikely that a paper will require more than the two levels.
However, if needed, the third level should look like the heading
shown below.
Heading Level 3. Begin text on this line.Citations and
References
All sources applied in a paper must be cited on a separate

“References” page at the end of the paper. It is not included in
the page count. Within the body of the paper, when concepts
from specific sources are used, a citation containing the
author’s last name and year of publication within parentheses
indicates the cited source; for example, (Welch, 2005). The
author’s last name corresponds with the entry on the References
page, allowing readers to look up the source of the citation. We
do not recommend the use of footnotes. All citations should be
placed in the body of the document.
An example of a References page is located at the end of this
template. References are listed in alphabetical order. Do not list
references that are not applied. Note that APA uses the "hanging
indent" style for references. One easy way to do this is to type
each reference without worrying about the hanging indent.
When finished, select (highlight) all the references and then
open the Citations and Bibliography dialog box in Word. Select
APA. If available, in the Indentation area, under Special, choose
Hanging and then a distance for the indentation.
Course Lectures and Media
Application of course materials is required in papers and
discussions. For discussions, informal or formal citations are
acceptable. For example:
· "As noted in our first lecture..."
· Or, (Week 3, Lecture 1) or (W3, L1)
· If material is from another course, indicate the course number
and as much information as recollected, (JWIxxx, Week 3,
Video)
For papers, use formal citations and references as follows.
· If the material is from the current course: (Week 3, Lecture 1)

· If the material is from another course: (JWIxxx, Week 3,
Lecture 1), or as much as recollected
For the reference section in a paper, simply list JWIxxx, Week
3, Lecture 1, with the lecture title,
as appropriate. References are not required in discussions unless
the material is found outside of
the course content.
Quotations
Originality is an important aspect of graduate writing. To
ensure original thinking, “quoting should be done only
sparingly; be sure that you have a good reason to include a
direct quotation when you decide to do so” (Quoting,
Paraphrasing, n.d.). Notice the placement of the quotation
marks, citation, and final punctuation after the citation.
Guidelines for quotations are based upon the length of the
quote. Quotes with fewer than 40 words are quoted directly in
the sentence. The in-text citation for a direct quote must include
the author(s), year, and page number. See the example for the
indented quote below.
Quotations longer than 40 words follow different guidelines.
Include these quotes in an indented block.
Start long quotes on a new line and indent five spaces from the
left margin. Also, double-space the lines and omit quotation
marks. If more than one paragraph is quoted, indent the first
line of additional paragraphs by .5 inch. Include a reference
citation after the closing punctuation. (Bowman, 2012, p. 1)
Conclusion (and/or Recommendation)
This manuscript style template is offered as a possible
template for papers and discussion posts. A consistent and
professional formatting of papers is expected, rather than
adherence to every detail of APA or other manuscript format. A

basic tutorial can be found at
http://flash1r.apa.org/apastyle/basics/index.htm. A sample paper
applying the complete APA manuscript style can be found at
http://owl.english.purdue.edu/media/pdf/20090212013008_560.
pdf. Happy writing!
References
American Psychological Association. (2009). Publication
manual of the American Psychological
Association (6th ed.) Washington, DC: Author.
Beck
, B. E. (1999, July). Style and modern writing [Special issue].
Prose Magazine, 126, 96-134
.
Bowman, A.K. (2012). Personal communication.
College Board (September 2004). Writing: A ticket to work or a
ticket out. Retrieved from
http://www.collegeboard.com/prod_downloads/writingcom/writi
ng-ticket-to-work.pdf
Gode, S. M
., Orman, T. P., & Carey, R. (1967). Writers and writing. New
York: Lucerne Publishing.
MacDonald, S. E. (1993). Words. In The new encyclopedia
Britannica (vol. 38, pp. 745-758). Chicago: Forty-One
Publishing.
Quoting, Paraphrasing, and Summarizing (n.d.). Retrieved from
http://owl.english.purdue.edu/owl/resource/563/01/
Reference List: Electronic Sources (n.d.). Retrieved from
http://owl.english.purdue.edu/owl/resource/560/10
Wilson, J. C. (2001). Scientific research papers. In Stewart, J.

H. (Ed.), Research papers that work (pp. 123-256). New York:
Lucerne Publishing.
/
Appendix
Place supporting and bulky groups of information in the
appendixes. If you have multiple groups of information, create
multiple appendixes. Label each appendix with a capital letter,
e.g.—Appendix A, Appendix B, Appendix C, etc.
Table 1
Simple example of a table
Column heading
Column heading
Column heading
Table body
Table body
Table body
Table body
Table body
Table body
Table body
Table body
Table body
Table notes
Figure Captions
Figure 1. Figure example of a cycle diagram.
�All figures are placed at the end of the paper.

Any figure captions in previous sections correspond to this
section.
�This is an example of a figure.
�This is the cover sheet. It is the first page as a distinct page.
�If your organization uses the Executive Summary, you may
use that in the place of the Abstract. The Executive Summary is
more comprehensive.
�All papers require an introduction section
�Note that first level section heads are centered and bold.
Consistency in use is important.
�Begin papers with introductory comments to situate the
reader.
�Notice the sections heads concisely name the intent of the
section.

�(Note the Indent, Bold and Period).
�Note that the punctuation precedes the citation in this case.
�All papers require a conclusion or recommendation section
�Mario - The reference examples in the Style Guide are not
complete. The purpose is for the reader to be able to find the
article in a library search.
�In alphabetical order to help the reader locate the reference
�Note that second line is indented
�You may also use the author’s first name, as shown in the
JWMI Style Guide. Using initials is efficient and is used in
professional articles.
JWI 530: Financial Management I
Academic Submissions and Evaluations
©2014 Strayer University. All Rights Reserved. This document
contains Strayer University Confidential and Proprietary

information and may not be copied, further distributed, or
otherwise disclosed in whole or in part, without the expressed
written
permission of Strayer University.
JWMI 530 – Spring 2014
Assignment 3: Management Accounting Case: West Island
Products
Due Week 8, Day 7 (100 points)
The specific course learning outcomes associated with this
assignment are:
• Apply key techniques and concepts in measuring the cost of
producing goods and
services.
• Apply management accounting concepts to identify and
process relevant financial
information for decision-making purposes.
• Use technology and information resources to research issues in
financial management.
• Write clearly and concisely about financial management using
proper writing mechanics.
Assignment:
West Island Products (WIP) is a divisionalized furniture
manufacturer. The divisions are
autonomous segments with each division responsible for its own

sales, cost of operations, and
equipment acquisition. Divisional performance is evaluated
annually based on ROI. Each division
serves a different market in the furniture industry. Because the
markets and products of the
divisions are so different, there have never been any transfers
between divisions.
The Commercial Division of WIP, manufacturers furniture for
the restaurant industry. The
Commercial Division plans to introduce a new line of counter
chair units featuring a cushioned
seat. Roberta Katz, the Commercial Division manager, has
discussed the manufacturing of the
cushioned seats with Nathan Danielson of the Office Division.
They both believe a cushioned
seat currently made by the Office Division for use on its deluxe
office stool could be modified for
use on the new counter chair. Consequently, Katz asked
Danielson for a price for 100-unit lots of
the cushioned seats. The following conversation took place
about the price to be charged for the
cushioned seats.
Danielson: “Roberta, we can make the necessary modifications
to the cushioned seat easily.
The raw materials used in the new counter chair seat are slightly
different and
should cost about 10 percent more than those used in our deluxe
office stool.
However, the labor time should be the same because the seat
fabrication
process is the same. I would price the cushioned seat at our
regular rate: full cost
plus a 30 percent mark-up. According to my calculations, that

would be $2,053
per lot of 100 seats.”
Katz: “That’s higher than I expected, Nathan. I was thinking
that a good price would be
your variable manufacturing cost. After all, your fixed costs
will be incurred
regardless of this job. In addition, I have received a quote from
one of the
Commercial Division’s regular suppliers to provide us with the
counter seats at
$1,900 per lot of 100 seats.”
Danielson: “Roberta, I am at full capacity. By making the
cushioned seats for you, I have to
cut my production of deluxe office stools. The labor time freed
by not having to
fabricate the frame and assemble the deluxe stool can be shifted
to the
production of the economy stool. I’d like to sell the cushioned
seats to you at my
variable cost, but I have excess demand for both products. I
don’t mind changing
my product mix to the economy model and producing the
cushioned seats for
you as long as I don’t change my division’s overall
profitability. Here are my
standard costs for the two stools and a schedule of my
manufacturing overhead.”
(See Exhibits 1 and 2.)

written
Katz: “I guess I see your point, Nathan, but I don’t want to
price myself out of the
market. In addition to pricing, I am also concerned about
delivery. We’ll need the
counter seats within two weeks of placing our order or we risk
losing some
important potential customers. Our outside supplier claims that
they can meet our
timing needs.”
Danielson: “Oh-oh. That lead-time is a bit short considering the
production re-scheduling we
need to do. I can’t promise you a lead-time shorter than four
weeks at the
moment.”
Katz: “There’s quite a few issues that need to be addressed
here, Nathan. As we have
no previous experience in transferring goods between our
divisions, I think we
should speak with the controller at corporate headquarters
before we can agree
on a transfer price.”

Exhibit 1 – Office Division Standard Costs and Prices
Deluxe
Office Stool
Economy
Office Stool
Direct materials:
Framing
................................................................................... $ 7.35
...............................................................................................
............................................... $ 6.50
Cushioned seat .......................................................................
6.40 —
Molded seat (purchased) ........................................................
—
...............................................................................................
............................................... 6.00
Direct Labor:
Frame fabrication (0.5 hrs. @ $7.50/hr.) .................................
3.75
...............................................................................................
............................................... 3.75
Cushion fabrication (0.5 hrs. @ $7.50/hr.) ..............................
3.75
...............................................................................................
............................................... —
Assembly (0.5 hrs. @ $7.50/hr.) .............................................
3.75
...............................................................................................
............................................... 3.75

Manufacturing overhead ($10.00/DLH)
......................................... 15.00
...............................................................................................
............................................... 10.00
Total standard cost
........................................................................ $ 40.00
...............................................................................................
............................................... $ 30.00
Selling price (including 30% mark-up)
........................................... $ 52.00
...............................................................................................
............................................... $ 39.00
Exhibit 2 – Office Division Manufacturing Overhead Budget
Overhead Item Description Amount
Supplies ..................................... Variable
...............................................................................................
................................. $ 370,000
Indirect labor .............................. Variable
...............................................................................................
................................. 375,000
Supervision ................................ Fixed
................................................................................ ...............
..................................... 150,000
Power ........................................ Variable
...............................................................................................
................................. 180,000
Heat and light ............................ Fixed
...............................................................................................
..................................... 120,000

Property tax & insurance ........... Fixed
...............................................................................................
..................................... 130,000
Depreciation .............................. Fixed
............................................................................. ..................
..................................... 1,100,000
Employee benefits ..................... Variable
...............................................................................................
................................. 575,000
Total overhead
...............................................................................................
...................... $ 3,000,000
Capacity in direct labor hours (DLH)
....................................................................................
300,000
Overhead rate per direct labor hour
..................................................................................... $
10.00
Required:
written

Your goal is to examine this situation and recommend a course
of action for Roberta Katz and
Nathan Danielson.
1. Re-examine Nathan Danielson’s calculation of a transfer
(selling) price for the cushioned
seats to the Commercial Division. Based on the information
provided, determine/confirm
the transfer price that would meet Danielson’s objective
regarding the profitability of the
Office Division.
2. Discuss the pros and cons of each option (i.e., in-sourcing
and out-sourcing). Include in
your analysis what you believe the corporate controller is likely
to recommend and why.
3. How would you suggest that the company handles such
transfer disputes in the future
(i.e., what policies would you suggest putting in place)? Make
sure your recommendation
includes financial policies around setting a transfer price range.
Support your suggestion
by examining the advantages and disadvantages of its adoption.
Grading:
Grades for this assignment will be based on answer quality,
logic/organization of the paper, and
language and writing skills, using the following rubric:

Assignment Points Percentage Grade
90 – 100 90% – 100% A
80 – 89 80% – 89% B
70 – 79 70% – 79% C
0 – 69 0% – 69% F
Points: 100 Assignment 3: Management Accounting Case: West
Island Products
Criteria
Unacceptable
0-69% F
Fair
70-79% C
Proficient
80-89% B
Exemplary
90-100% A
1. Re-examine Nathan Danielson’s
calculation of a transfer (selling) price for
the cushioned seats to the Commercial
Division. Based on the information
provided, determine/confirm the transfer
price that would meet Danielson’s objective
regarding the profitability of the Office

Division.
Weight: 50%
Did not submit or
incompletely
analyzed the
transfer (selling)
price.
Partially analyzed
the transfer
(selling) price.
Satisfactorily
analyzed the
transfer (selling)
price.
Thoroughly
analyzed the
transfer (selling)
price.
2. Discuss the pros and cons of each
option (i.e., in-sourcing and out-sourcing).
Include in your analysis what you believe
the corporate controller is likely to
recommend and why.
Weight: 20%
Did not submit or
incompletely
analyzed the pro’s
and con’s of each
option.

Partially analyzed
the pro’s and con’s
of each option.
Satisfactorily
and con’s of each
option.
Thoroughly
and con’s of each
option.
3. How would you suggest that the
company handles such transfer disputes in
the future (i.e., what policies would you
suggest putting in place)? Make your
Did not submit or
incompletely
analyzed
recommendations
Partially analyzed
recommendations
for handling the
transfer pricing
Satisfactorily
analyzed
recommendations
for handling the
Thoroughly
analyzed

recommendations
for handling the
written
recommendations and include financial
policies around setting a transfer price
range. Support your suggestion by
examining the advantages and
disadvantages of its adoption.
Weight: 20%
for handling the
transfer pricing
process.
process. transfer pricing
process.
transfer pricing

process.
4. Clarity, writing mechanics, and
formatting requirements.
Weight: 10%
Multiple
mechanics errors
or much of the text
is difficult to
understand and
fails to follow
formatting
instructions. The
text does not flow.
Several
mechanics errors
make parts of the
text difficult to
understand; the
text does not flow
or the discussion
fails to justify
conclusions and
assertions.
More than a few
mechanics errors
or text flows but
lacks conciseness
or clarity;
assertions and
conclusions are
generally justified
and explained.

Few mechanics
errors; text flows
and concisely and
clearly expresses
the student’s
position in a
manner that
rationally and
logically develops
the topics.
.
Item #1:
A. Upload two files for your assignment:
I) An Excel spreadsheet that you created or PDF of neat
handwritten papers showing all calculations necessary to answer
the question. Show all your work! Add simple comments to
explain what you are doing (this allows the Professors to
understand your approach and potentially give partial credit if
the logic is sound but your math is incorrect). Recognize that
this portion (Question #1) is worth 50% of the assignment
grade.
HINT: The goal of Question #1 is to determine whether or not it
would be cost effective to in-source just the "seat cushion"; the
chair's frame and other components the company currently
manufactures are not needed for this potential new product.
II) A Word document or typed paper (double space, 12
font, etc.) that provides clear, paragraph form responses to the 3
questions. Make sure to include your rationale and follow the
normal professional writing rules (no first person, no
contractions, etc.). There is no need for an Abstract or Title

Page; simply place your name in the upper left side of the paper
before you begin your paragraphs. Summary section and
references are optional.
B. Keep in mind that for Question #2, you must provide pros
and cons for BOTH Insourcing and Outsourcing. As such, you
may find it best to prepare 4 separate sections. Begin each
section's first paragraph by stating what you are about to
discuss. EX: The pros of insourcing are..... The cons
of insourcing are.... The pros of outsourcing are.... The cons of
outsourcing are....
C. Within your proposed policy in Question #3, you should
briefly discuss both the advantages and the disadvantages. EX:
The company's new policy for determining insourcing versus
outsourcing should allow for..... under these circumstances..... .
Under this policy, the potential advantages for the company
include..... The potential disadvantages include....
.
Item 2:
.
Remember.... It actually does not matter how the 300,000 direct
labor hours are currently split between the production of Deluxe
and Economy stools for the purposes of this exercise. Her
request will alter any previously set production schedules.
.
Do not waste your time trying to prepare a new annual
schedule!He is at full capacity, so all the hours will be utilized
in some combination or another. You are only worried about
this one moment in time and whether or not he should change
his current plans to accommodate your request to in-source the
seat cushion.
.
Here is one way to view the situation:
.
Think of the 3 labor parts (half hour each) as being done by 3

different people.
.
She is asking him to make 100 seat cushions, so the person who
does this task will be pulled off the Deluxe assembly to make
her cushions.
.
This leaves the other two workers unable to make a Deluxe....
but, their combined efforts are exactly what it takes to make 1
Economy!
.
So, instead of making 1 Deluxe stool, he will have his 3
workers make 1 Economy for him + 1 seat cushion for her.
.
Your task it to examine this new scenario and determine if the
price he quoted is real or if there is some other price that is
more accurate.
.
The big question is whether or not he can deliver the seat to her
at a transfer price less than the $19.00 each quoted by an
outside vendor.
STRATEGIC CHOICE AND EVALUATION 2
STRATEGIC CHOICE AND EVALUATION 7
Running head: STRATEGIC CHOICE AND EVALUATION 1

Strategic Choice and Evaluation
Growth is something in which most firms make every effort to
achieve rather small or large. Small companies wish to become
huge and large firms have the desire to expand further. It is
generally acknowledged that companies are either rising or
declining. Growing firms are more profitable, magnetize
enormous capital investment, and supply more positive work
environments for employees (Zook, 2004). Most businesses are
unsuccessful at achieving their profitability and revenue growth
objectives. In fact, studies show a 20% success rate. This could
be an outcome of inadequate deliberation of prospects within
the main business, contiguous to the main business or within
new client sub-segments and/or the existence of infrastructure
within a firm that cannot maintain successful progress. In
today's changing surroundings, existing associations are
continually rebuilt while new ones are conceived at a high rate.
The overall planned associations are more prone to develop and
survive, in light of the fact that they can help outside voting
demographics and play on the aptitudes of their parts (Adrian &
Richard, 2003).
Alternatives for an Organization
Joint Venture/Alliance procedure is especially powerful
for more diminutive firms with constrained assets. Such
organizations can help the business secure their assets when
they have to think about quick changes in supply, request,
rivalry, and other any elements. Forming alliances or joint
wanders gives all organizations included the adaptability to
proceed onward to distinctive ventures upon fruition of the first
and foremost, or they rebuild understandings to keep
cooperating. Joint wanders and different business cooperation
can infuse accomplices with new methodologies, access to new
innovations, new plans, and new markets, all of which can help
the included organizations to extend and develop. Making joint

wanders with abroad firms has been hailed as a standout
amongst the most possibly remunerating courses for
organizations to extend their gainfulness and operations. A few
firms are known to acknowledge development by procuring
different organizations (Ross, 1996).
One other development procedure good to go is business
sector infiltration. A business organization utilizes a business
sector entrance system when it chooses to market existing items
inside the same business sector it has been utilizing. As
indicated by Zook (2004), the best way to develop utilizing
existing items and markets is to build market shares. One
approach to build pieces of the overall industry is by bringing
down costs. In this case point, in businesses where there is little
separation in items, a lower value may help an organization
expand its impart of the business.
A business sector extension development method, regularly
called business sector advancement, includes offering current
items in another business and situations. There are a few
reasons why an organization may consider a business extension
method one of them being the opposition may be such that there
is no space for development inside the current business sector.
An organization might additionally utilize a business sector
development method in the event that it discovers new uses for
its item. A few organizations can secure huge authoritative
execution development by taking advantage of new markets.
Delivering extra interest for an association's administration or
item, especially in a business where rivalry has yet to create
completely, can goad critical development for a little
organization (George, Philip & Lawrence, 1992).
A business might likewise grow its product offering or include
new peculiarities (Product Expansion) to build its deals and
benefits. At the point when business organizations utilize a
methodology for item extension, otherwise called the item
improvement, they stay offering inside the current business
sector. As indicated by Adrian and Richard, (2003) a method for
item development regularly works well when there is change in

engineering and an organization might additionally be
compelled to include new items as more seasoned ones get to be
old fashioned because of mechanical progressions.
Strategies in growth include enhancement development
procedure, where an organization will offer new items to new
markets. This methodology might be extremely dangerous.
Subsequently, a firm will need to plan carefully when utilizing
an enhancement development procedure. Doing market research
is critical on the grounds that an organization will need to
figure out whether consumers in the new market will
conceivably like or abhorrence the new items.
An acquisition can also be included in the growth strategy.
In this case, an organization buys an alternate organization to
grow its operations. An organization may utilize this kind of
methodology to enter new markets and stretch its product
offering. An obtaining development methodology might be
hazardous, yet not to the extent of a broadening method since
the items and business are as of now established. An association
must know precisely what it needs to attain at the end when
utilizing a procurement method, because of the critical
financing needed to actualize it (Zook, 2004).
Xerox's Discipline, Generic Strategy, and Grand Strategy
Xerox is an organization endeavoring to movement the legacy
view of its brand while amidst conversion. Xerox Corporation
Ltd. is an American international record management
organization that creates and offers scanners, advanced creation
printing presses, a scope of color and black-and-white printers,
multifunction frameworks, and associated consulting products
and services. Xerox produces, outlines, supplies, services
document equipment, solutions, software, and services to a
large community (Xerox Corp, 2013).
Xerox has a generic strategy that has come a long way over the
past few years. While Xerox once used sponsorship primarily as
a customer entertainment platform, the document organization
has overhauled its market strategy to support its evolving
product and service offering and drive new business. The

strategy includes three primary components of gaining business
from sponsored properties, validating brand story through
product/service showcase and using intellectual property and
other assets in 360-degree marketing campaigns. To support the
new strategy, Xerox has expanded its sports-heavy sponsorship
portfolio into the world of art and entertainment and added
global properties that provide international reach and local
touch points (Xerox Corp, 2013).
The grand strategy of Xerox is vigorously working to
distinguish and fortify its project MPS (managed print services)
contributions through both extended services and enhanced go-
to-market. An important differentiator for Xerox is its span of
service assistance that include the entire range of printing
services; from the office to the print room. Its next production
MPS platform is assembled on three pillars, which includes
assess and safe, optimize and incorporate, and simplify and
computerize. These fundamentals are maintained by a series of
technology, products, and services that help venture activities
around benefits, practicality, and expense decrease (Louella,
2014).
Xerox's strategy is to perform a reasonable, reachable, and
testing objective which concentrates on expanding the
organization esteem and long-term investors returns. Xerox's
experimentations yield new items and administrations that
outpace aggressive dangers since a society that examinations
delivers better long-term value. Xerox's technique is to enhance
continuously. This serves to ensure against competitive dangers
and expands shareholder returns (Louella, 2014).
Recommendations
Strengthen the execution foundation by putting resources into
'safe wagers' is the suggestion. Despite which development
technique is picked, a company's foundation must be dependent
upon a standard so as to support thriving execution. An on-set
duty to making such a framework is a 'safe wager' which
involve wiping out departmental or territorial storehouse, using
leading pointers and execution drivers that adjust to the

methodology and developing leaders of all ranks, which
includes managerial and non-managerial.
Launch a procedure to distinguish techniques with a high
likelihood for achievement could be an alternate critical
viewpoint. It is suggested that upper management start the
procedure by taking into consideration the development
probable inside the current center of the business and/or the
prospects and development potential connected by making
inventive quality suggestions for underserved client groups.
While higher authority group travels throughout this
development, it will appear obvious if and when adjoining
development alternatives ought to be considered.
Conclusion
It is generally acknowledged that an association's prosperity is
established in its focused edge and hierarchical abilities. Thus,
a chief assessment that upper management faces is processing,
evaluating, and constantly strengthening their organization’s
planned capability. Conveying a predominant level of client
worth obliges continuous stream over the association.
Destroying obstructions to stream and breaking down
departmental storehouses is a fundamental first venture to
building an association's key capacities, paying little mind to
the particular capacity. In summation, the likelihood of
attaining gainful development is uplifted at whatever point an
association has of an agreeable development system and solid
execution base. The one without alternate disables the
likelihood of achievement.
References
Adrian. S., & Richard. W., (2003). Six principles for making
new growth initiatives work, Ivey Business Journal, (4), pp. 15-
25
George S., Philip E., & Lawrence S., (1992). The new rules of
corporate strategy. Harvard Business Review.(23)45-63.

Louella. F., (2014). Xerox Progresses Next Generation MPS
Strategy. Retrieved from http://industryanalysts.com/xerox-
progresses-next-generation-mps-strategy-louella-fernandes/
Ross, J. R., (1996). Benchmarking: Improving Performance
Through Standards of Comparison, Stores, 78, (11), pp. 53–54.
Xerox Corp., (2013). Inside Xerox’s Evolving Sponsorship
Strategy. Strategy. Retrieved from
http://www.sponsorship.com/iegsr/2013/10/07/Inside-Xerox-s-
Evolving-Sponsorship-Strategy.aspx
Zook. C., (2004). In Beyond the Core. Harvard Business School
Press.
EXTERNAL AND INTERNAL ENVIRONMENT ANALYSIS 2
EXTERNAL AND INTERNAL ENVIRONMENT ANALYSIS 7
Running head: EXTERNAL AND INTERNAL ENVIRONMENT
ANALYSIS 1
External and Internal Environment Analysis
An environment refers to the various factors that have
some influence on something, an individual, or a group.
Environments differ in the degree of influence they have on the
aforementioned. In the business world, an environment earns the
name business environment. By definition, a business

environment refers to the summation of all internal and external
forces that have some influence in the general operations of a
business body (Carroll & Buchholtz, 2014). Depending on the
business structure, the business’ internal and external factors
may work in harmony or work separately each having its own
share of influence on the total business performance. In order to
determine the degree of impact and the direction the impacts
offers, either positive or negative, there is great need to conduct
an analysis and monitor the various factors. The above factors
are possible through environmental scanning, which is an
important element of global environmental analysis.
This paper attempts to identify various internal and
external environments while describing their influence in a
given business entity. In order to understand these factors
comprehensively, the company of choice Xerox Inc., will serve
as the main reference in this paper. In addition, it analyzes the
influences of the identified environmental factors on market
competition and positions. Currently, there is a mass of
techniques, which business analysts use to ensure they conduct
a comprehensive business analysis and attain the desired results.
To conduct their environmental factors successfully, the SWOT
(strengths, weaknesses, opportunities, and threats) analysis
technique will be put into use.
Xerox is a global American firm in the document
management sector that manufactures and sells a wide variety of
products such as printers, photocopiers, digital production and
printing devices. In addition, the company offers a variety of
consultation services on its products and those in the same field
(Ellis, 2011).
External Environment
As explained earlier external factors influence the business
from outside, including the social factors, microeconomic
factors, macroeconomic factors, and technological factors
(Mugurel-Alin, 2014). Each of these factors have varied impact
on the various operational elements of a company. To begin
with, the most significant external environmental factor in

Xerox’s remote environment will be identified and analyzed. A
remote environment refers to the forces that influence the
decision making process of a business entity. In the case of
Xerox, the most significant remote external environmental force
is the technological factor. Xerox has heavily invested in the
latest technology in the aim of ensuring it meets the latest
technological standards. In this line, the use of great technology
has enabled the firm to set its own standards upon which the
decision of quality production lays.
In the same direction, technological advancements have
great influence at the industrial level hence affecting the
company’s industrial environment. As previously mentioned,
the company has set specific standards that guide the production
of their products. The standards ensure the latest technologies
are used in the production of Xerox’s products and services. To
finalize, technological advancements the company exhibits have
great influence on the corporation’s operations. Through the
technology the firm uses, it has made its distribution chain easy.
The external factors has enables the firm to handle competition
effectively making it a part of the pool of market leaders in the
document management sector.
Strengths
In order for a company to enjoy success and market
dominance, it is important for it to conduct a strength analysis
to determine the strengths of the firm. Once it identifies its
strength, it is at a position to use it in its advantage in the race
to acquire business success and market dominance. In Xerox's
case, the most significant strengths include the company’s
ethics, managements of finances, and human resource
management strategies. Xerox has concrete ethical standards
that define the company’s code of conduct. In any business,
setting ethics play a great role in guiding the various
stakeholders on how to conduct themselves while associating
with a business entity. The aforementioned has been of great

benefit since it has ensured that the business observes high level
of ethics in their daily operations. In addition, its high levels of
ethics have served as grounds for practicing high levels of
integrity in the business’s operations. This has helped in the
creation of a good relationship between the business entity and
the various relevant stakeholders.
The other strength is the ability of the firm to manage its
financial resources. The firm was able to leverage success from
its short-term finances and current asset. In addition, the
company has well utilized it working capital, which has resulted
to great financial prosperity. Finally, the company has a well
elaborate human resource management scheme that has seen the
firm create an excellent workforce. The financial resources has
led directly to a world-class performance. Xerox has invested
heavily in ensuring that diversity is observed in the selection of
its workforce. Recently, FORTUNE magazine and Forbes
magazine recognized Xerox as a part of the top 50 firms that
embrace diversity (Casadesus-Masanell & Ricart, 2011).
Weaknesses
Every business must have various elements that act as
downing force towards its success. If that is correct, they bring
about some elements of success in the business. Just like any
other business, Xerox is not an exception of the previously said.
Among the most crucial weakness that have immense influence
on the firms operations are high technological prices,
stakeholders’ adoption problem to technological changes and a
retiring poll of resources.
A greater portion of success in Xerox is from its
incorporation of high levels of up-to-date technologies. Despite
the fact that it brings along some benefits, it also comes at a
price. Currently the firm heavily invests to ensure that it runs
with the latest levels of technology. In order to achieve success
it has to channel a large amount of its funds into technological
advancements, which could have been put into use for other

purposes. The other weakness is the period the stakeholders may
take to adopt to technological advancements. Some stakeholders
may not understand the need of a given technology and it may
take them some time to comprehend its importance. As a result,
this may create an opposing force that may lead to the slow
implementation of new technologies. Due to the constant change
in technology, the firm finds itself with many retired resources
that have little economic value to the business. In turn, the
business finds itself in a situation where it has to abandon some
resources in order to a accommodate others. These resources
may include an old workforce, old equipment, and old
production techniques among many others (Mathai, 2014).
Positioning and Structure
It is clear that the company is at a good market position
having a fair position of the customers in the document
management sector. The other factor that makes it a market
leader is the company’s organizational structure with every
observation of high levels of ethics. The company’s use of high
levels of technology has also given the company competitive
advantage over its rivals. In addition, the company is at a good
position with many possibilities of expanding in terms of both
success and size (Agarwal, Kansal, Kumar, & Gupta, 2011).
Conclusion
Since the SWOT analysis aims to define the relationship
between internal and external appraisals in strategic analysis,
this analysis enables the firm to exploit future opportunities
while avoiding threats. Every firm must apply such an analysis
to its competitors, suppliers, and customers to assess its status
and position within an industry. These are useful strategies for
ensuring the organizational success if the marketer reviews such
strengths, weaknesses, opportunities, and threats. An
environmental analysis in strategic management allows Xerox to
gain an overview of their environment to find opportunities or
threats.

References
Agarwal, P. K., Kansal, M., Kumar, P., & Gupta, S. (2011).
Benchmarking: A tool for gaining competitive
advantage:(A Case Study of Xerox). Mangalmay Journal of
Management & Technology, 5(2), 56-68.
Carroll, A., & Buchholtz, A. (2014). Business and society:
Ethics, sustainability, and stakeholder management.
Cengage Learning.
Casadesus-Masanell, R., & Ricart, J. E. (2011). How to design a
winning business model. Harvard Business Review, 89(1/2),
100-107.
Ellis, C. D. (2011). Joe Wilson and the creation of Xerox. John
Wiley & Sons.
Mathai, A. S. (2014). Benchmarking critical care processes:
Reaching standards of excellence!. Indian Journal of Critical
Care Medicine, 18(5), 265.
Mugurel-Alin, M. (2014). The management of external business
environment interaction with the company. Methods.
RESEARCH PROPOSAL 2
RESEARCH PROPOSAL 5

Running head: RESEARCH PROPOSAL 1
Research Proposal
Xerox is an organization which provides services for the
customers at different state levels. There are services of
printing for offices, IT and outsourcing, customer care, and
human resource specialization. Its headquarters are presently in
Connecticut, USA. Above all tasks it performs the tasks of the
graphic designing and software supplies for agencies and
offices. It has changed its strategies in the past few years. In
2000 it has shifted from analog to digital systems to increase
the workflow. This also helped in enhancing its service base and
making more loyal customers. This transition was there till
2006, but it started providing services to 50% of customers, so
it was surely working.
The industry dominant economic feature is clearly to be on the
running lines of digital technology while running an extremely
lean business plan. The industry that Xerox is in is based purely
on highly competitive for being cheaper. They fight on a cost
basis against its competitors. This market is a very high cost
market to enter so they do not need to worry about new
competitors but focus on the competitors it already has. Their
stock prices have increased close to 20%. The company has
made decent progress despite struggles in its outsourcing
services segment, which is the company's largest division.
Currently there are many issues present in outsourcing and
information technology sector of Xerox. This research proposal
will explain the benefits of expanding marketing and
outsourcing. Currently Xerox is not as much well known as it
should be. There are loopholes present in the system.

Information technology can surely help Xerox to overcome the
challenges which are set by other competitors in the field of
outsourcing. This will increase its shareholders as well. Thus
the strategy also includes the aspect of enhancing the
shareholder's interest. When profit margins rise, shareholders
will surely be presently there for Xerox. The strategy will look
forward to developing relations with Medicaid. There can be
collaboration with Medicaid which can help it in taking
contracts of making health care centers for Medicaid. Moreover,
the better implementation of information technology will help
reduce all kinds of frauds in payments and red tapes. There are
many abuses present in health care system at present.
The methods that will be used to collect the information are
general website links of competitors and Xerox, government
anticipations regarding communication sector development.
There will be more qualitative information, but quantitative
information regarding facts and figures of Xerox will be
helpful. There is no general public involved in the sampling.
The chief executives of Xerox will also be surveyed of how they
are ready to compete with the competitors. The staff will be
surveyed on whether they are satisfied with the working
environment and what they want to change in IT infrastructure.
Because Xerox is one of the most renowned data management
companies, information technology improvement can give it a
chance to make more child payments than 60 percent as it is
currently making. Fact based decisions are sometimes not taken
because of lack of information present in the offices of Xerox.
The staff is trained and well experienced but better
infrastructures of information technology will increase its
efficiency. In the research proposal, it will address how better
implementation of information technology can be achieved and
what are the ways through which Xerox can take up more
system.
The research proposal will also explore the other hurdles in
better performance of Xerox. It will explore how records to
report service can help workers in general accounting of daily

life, reporting, taxation and fix assets information. This
strategic plan will make sure that there are:
· Equal availability of IT infrastructure to all active offices of
Xerox.
· The enterprise culture will be similar in all of the Xerox
services.
· The IT will help boost the services and thus the revenues.
· It will provide a road map to the executrices of the Xerox
organizations to make policies.
References
Harrison, D. (2012). Xerox Positions Itself to Succeed in the
21st Century – What You Need to Do to Ensure Your Company
Does Not Become Obsolete. Retrieved from,
http://www.cssp.com/strategicplanning/blog/tag/xerox/
Norris, S. (2014). Xerox Researchers Conduct Research on
Researchers. Retrieved from,
http://simplifywork.blogs.xerox.com/2014/06/25/xerox-
researchers-conduct-research-on-
researchers/#.U9Oxv_mSzMgXerox, (2014). Xerox Expands
Healthcare Research at Hospitals in India, New York. Retrieved

from,http://news.xerox.com/news/Xerox-expands-healthcare-
research-at-hospitals-with-remote-sensingZacks, (2013). Xerox
Unveils Future Plans. Retrieved from,
http://www.zacks.com/stock/news/114295/Xerox-Unveils-
Future-Plans

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