Impact Recruitment Services is a full-service recruitment agency based in Northampton, UK that specializes in temporary and permanent placements. They aim to form partnerships with clients to understand their needs and provide a bespoke workforce strategy. Impact prides itself on high satisfaction rates for both clients and candidates through strong relationships and a commitment to excellent service. They offer additional services like employment advice and meeting space through their Impact Extra program.

1. Burlington House East Wing Phone 01604 239555
369 Wellingborough Road Fax 01604 239123
Northampton NN1 4EU Email info@impactrecruitment.co.uk
www.ImpactRecruitment.co.uk

2. 1. 2.
Welcome to
Impact Recruitment Services
“I personally view Impact Impact Recruitment Services are a recruitment agency with a difference,
as more of a business partner quite a few differences actually, that make for an altogether more satisfying
client and candidate experience.
rather than solely a supplier
of temporary staff. I would We believe that providing a recruitment service is about working
suggest that you fully involve in partnership with our clients, understanding their business and providing
a bespoke workforce strategy that delivers convenience and cost efficiencies:
Impact in your long term goals
and strategies as they will • We provide talented candidates who become assets to your business
dedicate the time and resource • We enhance clients business performance
• We ensure compliance with employment legislation
to fulfilling your needs.” • We reduce client administration time
Alex Howe, Production Manager
HARTING Integrated Solution Ltd In parallel to this, our strong client relationships allow us to deliver an
equally effective candidate experience, often getting the inside track
on the best, most appropriate role to meet their career aspirations.
Formed in 2002, Impact Recruitment Services has a strong reputation
as a leading and award winning recruitment agency in Northamptonshire.
This is underpinned by our commitment to providing a first class service,
most recently achieving 100% satisfaction among all clients in our latest review,
and our high level of client and candidate retention which exceeds 90%.
Success is our motivation; if our clients and candidates succeed then
so do we, so please get in touch to discuss the value and opportunities
of us working together.
Best wishes
Paul Hooper
Director
01604 239555 | www.ImpactRecruitment.co.uk

3. 3. 4.
Our divisions
Impact Recruitment Services is a full-service recruitment agency,
arranging permanent and temporary placements, with onsite and
“Impact Recruitment has offsite management, across a diverse range of sectors and role
constantly demonstrated levels. Our divisional areas of specialism and expertise are:
the ability to supply the Industrial
‘right’ calibre of people Our dedicated and established Industrial team place workers in all kinds of
industrial related roles on a temporary or permanent basis, including warehouse,
to meet our requirements, food, packing and production. Our service is scalable, from one or two workers
and their customer service through to regularly using 100+ workers every day. And of course, there’s those
times when there is a complete swing in volume of workers needed relevant
is second to none.” to peak business times – this is fine too.
Stephen Roe, Manufacturing Manager
Amphenol JAYBEAM Commercial
The Commercial team recruit for a broad spectrum of office based roles at all
levels. We have experience of placing candidates in various sectors, from call
centers to head offices, for small to large, corporate businesses.
Supply Chain Professionals
This division focuses on finding experienced candidates who are suitable for
Director, Management, Team Leader and Supervisory roles in the Supply Chain
sector. A dedicated Account Manager with in depth knowledge of this sector
will ensure the right job and person specification, advertising and headhunting
strategy is deployed, to attract the right candidates.
Technical & Engineering
As a specialist area of expertise, our Technical and Engineering division finds
experienced candidates for the major engineering sectors in the UK, such as
automotive, aerospace, manufacturing, logistics, electrical, pharmaceutical,
food and FMCG. We offer a permanent and contract engineering recruitment
service, for all types of roles at all levels, from junior to the most senior.
Senior Appointments
Executive level roles carry a lot more responsibility and influence on
a business’s performance, which is why we created a bespoke approach and
division to manage these placements. Getting the right fit from experience,
capability and company culture perspectives is key and is what we do well.
01604 239555 | www.ImpactRecruitment.co.uk

4. 5. 6.
Impact Extra?
Need a little
Impact Extra is a free, online advisory service for clients and candidates
which can be found on our website www.ImpactRecruitment.co.uk.
It offers a whole host of essential employment related help and advice:
• Useful document downloads: An online library of information that you
will be grateful to be able to lay your hands on, such as contract templates,
“We are about offering interview techniques, employment policies and time sheets.
more; we go the extra • pecialist employment advice: Instead of paying lawyers or other
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advisors for an initial consultation, just contact Impact Recruitment
mile, we provide more Services with your query for FREE advice or simply a second opinion.
added value. We call Obviously there are Terms and Conditions for this service as in some
cases professionally qualified advice will be required, but we are more
it Impact Extra.” than happy to share our knowledge and experience of employment law
and HR matters.
Paul Hooper, Director • Interview and meeting suite facility: We welcome clients to our offices
Impact Recruitment Services that may want to host a confidential meeting or simply cannot secure
a room booking on their own premises.
• Surveys: We frequently originate our own surveys around topics such
as salary levels, pay increases and employee satisfaction, great for
benchmarking business performance.
• ews and events: Whether it’s industry or local news, seminars
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or charity events, you’ll hear the latest updates on our blog and social
media pages.
• Useful links: If you can’t find what you’re looking for on our site,
we provide links to others that are commonly found useful.
Impact Extra Terms and Conditions Impact Recruitment Services provide consultancy that is based on their experience and
In registering to access Impact Extra information and services, clients and candidates knowledge of the employment industry. Impact Recruitment Services assure of best intentions
are agreeing for Impact Recruitment Services to contact you to offer other services and and endeavours at all times and in no event will be held liable for any loss or damage, direct,
products that may be of interest. indirect or consequential, whatsoever arising from advice given by Impact Recruitment Services.
Impact Recruitment Services are pleased to make Impact Extra available to non clients Where Impact Recruitment Services deem it appropriate and right to do so, they will introduce
and candidates, however use of the FREE consultancy service, survey results and some clients and candidates to a relevant specialist consultant, who will be a preferred supplier of
downloads are restricted to a maximum of 3 times before formally becoming a client or Impact Recruitment Services. In this instance, a charge may apply and this will be advised
01604 239555 | www.ImpactRecruitment.co.uk candidate of Impact Recruitment Services, otherwise a fee may be charged. by the appropriate specialist consultant prior to any works commencing.

5. 7. 8.
It’s easy with
The recruitment process can be very time consuming and in many cases
Impact Recruitment Services outsourcing to a recruitment agency is far more efficient. By working
in partnership with us, we are certain you will agree that managing
your recruitment needs is easy with Impact Recruitment Services:
• edicated Account Manager:
D
“High service levels are You will have one key point of contact that will be completely familiar
with your business needs.
maintained by our Account
Manager conducting full Health • artnership approach:
P
Communication is key to manage expectations and requirements.
and Safety inductions for new We regularly invite feedback from our clients and candidates so
starters, monitoring pick and we can maintain our high levels of service satisfaction.
pack efficiency rates, conducting
• eporting and tracking:
R
staff performance reviews and We are able to provide a suite of Key Performance Indicator reports,
completing daily head-count tailored to your requirements.
figures and weekly time-sheets.”
• Candidate management:
Mathew Small, Belkin Ltd I
mpact Recruitment Services have a robust candidate selection process
that complies with Home Office verification of identification authenticity
as well as an 8-stage interview process.
• n site service:
O
We are happy to work on your premises and manage the inductions
and attendance processes too.
• ost efficiencies:
C
Impact Recruitment Services’ holistic recruitment service offers incredible
value and satisfaction. Not only are our fees extremely competitive, but
our workforce strategies often create internal cost savings too. We work
to a predetermined costing structure, but are happy to discuss bespoke
pricing as appropriate for specific businesses. And of course, if you’re not
satisfied, then we won’t be either, and agree to reduce or refund your fees
in line with our Terms of Business, guaranteed.
01604 239555 | www.ImpactRecruitment.co.uk

6. 9. 10.
Let us show you
what we are made of...
Here at Impact Recruitment Services we follow a few guiding
principles that ensure each and every client and candidate
Our promise to you: experience is a positive one:
“Impact Recruitment Services • e work as a team – with colleagues, clients and candidates.
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has the expertise to take the
• e innovate - we actively seek new ways of doing things, improvements
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lead in creating innovative that drive benefits and value.
and market leading recruitment
• e have integrity - we deliver what we say we will, and more.
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approaches that deliver
exceptional service, consistently • e are ethical - high standards, advocates of recruitment law and codes
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high levels of satisfaction and of professional conduct and we care about our community and environment.
strong client loyalty.” • e are accessible - professional with a warmth and personality that
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makes people want to work with us.
Communication is very important to us and we make every effort to meet,
talk and share information with our clients frequently. We are big fans of
social media and have Impact Recruitment Services company pages on
LinkedIn, Facebook and Google+, joining other networks as they grow.
Please follow our social media pages to make sure you catch our latest
news, jobs and industry events, after all, opportunities need to be grabbed
quickly in recruitment.
So, if you like what you see, we’re waiting to hear from you.
01604 239555 | www.ImpactRecruitment.co.uk All information correct at time of going to press January 2013.