1. Burlington House East Wing Phone 01604 239555
369 Wellingborough Road Fax 01604 239123
Northampton NN1 4EU Email info@impactrecruitment.co.uk
www.ImpactRecruitment.co.uk

2. 1. 2.
Welcome to
Impact Recruitment Services
“I personally view Impact as If you think that all recruitment agencies are the same then I’m delighted
more of a business partner you have decided to read our brochure. Most businesses use a recruitment
agency to find the best candidate that matches their business need and
rather than solely a supplier you can be sure of this as standard with Impact Recruitment Services.
of temporary staff. I would But we also believe that providing a recruitment service is about working
in partnership, understanding a clients business and providing a tailored
suggest that you fully involve solution that delivers convenience and return on investment:
Impact in your long term goals
and strategies as they will • We deliver cost efficiencies
• We enhance clients business performance
dedicate the time and resource • We ensure compliance with employment legislation
to fulfilling your needs.” • We reduce client administration time
• We provide talented candidates who become an
Alex Howe, Production Manager asset to your business
HARTING Integrated Solution Ltd • We guarantee a speedy response to filling roles.
Impact Recruitment Services provides a first class recruitment service
for the industrial and commercial sectors, consistently matching clients
with the right calibre of candidate, on a temporary or permanent basis.
Our highly qualified team of recruitment professionals, who together have
over 150 years of recruitment experience, are what makes us
a real recruitment force.
Formed in 2002, Impact Recruitment Services quickly established itself as
one of the regions leading and award winning independent recruitment
agencies and this high level of performance continues today. Don’t just take
our word for it; we have an unrivalled client retention rate, qualified by the
testimonials, which can be found throughout this brochure.
Our approach is bespoke to your needs, so please give us a call to discuss
the value and opportunities of working with Impact Recruitment Services.
Paul Hooper, Director
Impact Recruitment Services
01604 239555 | www.ImpactRecruitment.co.uk

3. 3. 4.
Impact Extra is a free advisory service for clients, courtesy of Impact
Recruitment Services expertise and knowledge of the recruitment industry and
Impact Extra? their business partner relationships. Impact Extra is an online service found
on our website, www.ImpactRecruitment.co.uk and offers a whole host of
essential help and advice for businesses beyond their recruitment needs:
Need a little • Specialist advice for your business: Instead of paying lawyers or
advisors for an initial consultation, just contact Impact Recruitment
Services with your query for FREE professional advice. Please check out
the Impact Extra Terms and Conditions for this service. We also recognise
that your business may need advice outside of employment, so we
“We are about offering confidently recommend our own business partners who have a proven
track record of excellent service to Impact Recruitment Services.
more; we go the extra These services include marketing, design, IT and accountancy.
mile, we provide more • Useful document downloads: A library of information clients will be
added value. We call grateful to be able to lay their hands on, such as contract templates,
interview techniques and questions, employment policies and timesheets.
it Impact Extra.”
• Interview and meeting suite facility: Impact Recruitment Services
welcome clients at their offices who may want to meet in private or cannot
Paul Hooper, Director secure a meeting room in their own business building.
Impact Recruitment Services
• Recruitment surveys: Clients can participate in recruitment relevant
surveys and access results for use in benchmarking performance and
comparability in their own business.
• Recruitment and Employment Law news updates: Whether it is industry
or local to Impact, you can be sure of getting the latest information.
• Impact events: Impact Recruitment Services are active in the industry
and the community, so whether it is an employment law seminar or charity
fundraiser Impact Extra clients can be sure to be included.
• Useful links: In the event you can’t find what you are looking for on our
website, we provide links to others that are commonly found useful in the
recruitment industry.
Impact Extra Terms and Conditions Impact Recruitment Services provide consultancy that is based on their experience and
In registering to access Impact Extra information and services, clients and candidates knowledge of the employment industry. Impact Recruitment Services assure of best intentions
are agreeing for Impact Recruitment Services to contact you to offer other services and and endeavours at all times and in no event will be held liable for any loss or damage, direct,
products that may be of interest. indirect or consequential, whatsoever arising from advice given by Impact Recruitment Services.
Impact Recruitment Services are pleased to make Impact Extra available to non clients Where Impact Recruitment Services deem it appropriate and right to do so, they will introduce
and candidates, however use of the FREE consultancy service, survey results and some clients and candidates to a relevant specialist consultant, who will be a preferred supplier of
downloads are restricted to a maximum of 3 times before formally becoming a client or Impact Recruitment Services. In this instance, a charge may apply and this will be advised by
the appropriate specialist consultant prior to any works commencing.
01604 239555 | www.ImpactRecruitment.co.uk candidate of Impact Recruitment Services, otherwise a fee may be charged.

4. 6.
It’s easy with
Impact Recruitment Services
Let us do all the hard work so you don’t have to. Our service is
comprehensive yet flexible, ready to be moulded to suit your
business requirements.
Impact Service: Impact Value: Impact Ask:
• Dedicated Account Manager: • 100% ID verification: • Impact Extra: Our service alone offers Impact don’t ask for much in return for their
We make it our business to understand No recruitment agency takes candidate incredible value for money, but when impressive recruitment service, just:
your business so that we can provide verification and employment law more offered in conjunction with Impact Extra
the best recruitment service you have seriously. So seriously that Impact staff we become an invaluable partner to your • Your commitment:
experienced. You would have one point of have been trained by the Home Office in business. The client offers included in Impact invests a lot of time in creating
Impact Extra, described in more detail partnerships with their clients and prides
contact for all of your recruitment needs. checking the authenticity of various forms
on the previous page, are designed to itself on its amazing client loyalty. When
of identification such as passports, ID
enhance your business performance and given the opportunity to prove ourselves
• Partnership approach: cards, Visas and National Insurance cards. help you meet your objectives efficiently. and our service, Impact Recruitment
We get to know your business so we can Services find that a 1-2 year contractual
become a valued part of it. We regularly • 8-stage interview process: • Our fees: We recognise that not all commitment between both parties
invite clients to meet with an Impact Every candidate completes our stringent businesses are the same so we will cements the relationship and allows the
Director to ensure they are satisfied interview process to make sure we can always make sure our fees are appropriate partnership to prosper.
with the Impact service and have the offer the best calibre candidate to match to the client and their needs, without
opportunity to give feedback. your needs. This includes all skills, compromising on the quality of service you • Heads up: Give Impact Recruitment
numeracy and literacy tests, receive. By working in partnership with our Services the first call, whatever your
• Response time guarantee: where necessary, as well as clients we are able to agree recruitment recruitment need we will exceed
terms that satisfy both parties. your expectations.
Whether it’s a temporary or a permanent appropriate references.
role we will commit to a speedy response
• Money back guarantee: • Feedback: Open and honest, two-way
time so you can continue managing • On site staff attendance check: We are confident you will be more than communication is key to everything we
your business. We can take care of all first day satisfied with the candidates we provide do. Our testimonials are the best way
inductions and can continue to check you, and if you’re not, then we will refund of making potential clients believe
• Reporting and tracking: candidate attendance daily meaning or reduce your fees in line with our Terms they should work with Impact
We can provide a suite of Key clients don’t have to. of Business – guaranteed. Recruitment Services.
Performance Indicator reports, tailored
to your business requirements.
01604 239555 | www.ImpactRecruitment.co.uk

5. 7. 8.
“High service levels are Let us show you
maintained by our Account
Manager conducting full Health
what we are made of...
and Safety inductions for new
Here at Impact Recruitment Services we follow a few guiding principles
starters, monitoring pick and that ensure that every client and candidate experience is positive and
pack efficiency rates, conducting consistent with our company ethos.
staff performance reviews and We have values that shape the way we do things and form the bedrock of our
completing daily head-count company culture:
figures and weekly time-sheets.”
• We work as a team – our colleagues, clients, candidates and suppliers
Mathew Small, Belkin Ltd work together, in partnership, understanding each other, supporting one
another and enjoying what we do.
• We innovate – we actively seek new ways of doing things, improvements
that drive benefits and value for our colleagues, clients and candidates.
We want to stand up and be counted.
• We have integrity – we honestly deliver what we say we will, and more.
Clients and candidates can rely on us ALWAYS.
• We are ethical – doing things right is important to us. We have high
standards and are advocates of recruitment law and codes of professional
conduct. We care about our community and embrace practices that look
after our environment, recycling everything we can, using products from
renewable sources and working with suppliers that share our beliefs.
• We are accessible – professional through and through with a warmth and
personality that makes people want to work with us – you’ll like us!
01604 239555 | www.ImpactRecruitment.co.uk

6. 9. 10.
Our promise to you:
“Impact Recruitment has “Impact Recruitment Services has the expertise
constantly demonstrated to take the lead in creating innovative and market
the ability to supply the leading recruitment approaches that deliver
‘right’ calibre of people to exceptional service, consistently high levels
meet our requirements, and of satisfaction and strong client loyalty.”
their customer service is
second to none.”
Stephen Roe, Manufacturing Manager
Amphenol JAYBEAM Our commitment to providing an exceptional recruitment service can be seen in
the many local and national recruitment industry awards we have achieved and
our membership to the key recruitment industry associations:
• Recruitment and Employment Confederation
• Gangmasters Licence
• Association of Labour Provider
Of course the best source of recommendation is through word of mouth,
and we’re confident any of our clients referred to in this brochure would
be happy to recommend us to you.
01604 239555 | www.ImpactRecruitment.co.uk