This document is a training record for an employee named Hassan Samir Hassan Sharaf who works as a Concierge Agent at the Palace Port Chalib Resort. It lists over 30 training courses and programs he has completed between 2008 and 2014, including courses on customer service, safety procedures, language skills and compliance topics. Many of the courses were 1-2 days and held onsite at the resort. The record shows the dates, duration and location of each training program, as well as whether the course was passed or failed.

1. 0INTERCONTINENTAL _________________________________ Date 08/12/2014
THE PALACE PORT CHALIB RESORT Course By Employee I ~irn:: P233f659
From 01/01/2007 To 07/12/2014
Pay No 1719 Hassan Samir Hassan Sharaf SECTION IC G. Services
Hiring Date 22/10/2008 POSITION Concierge Agent
Course Description GroupNum From TO Days Hours Place Pass
BE MY GUEST 520 29/10/2008 30/10/2008 2 8 INSIDE Yes
WINNING WAYS 173 16/12/2008 16/12/2008 I 2 INSIDE Yes
MG ORIENTATION PROGRAM 253 16/12/2008 16/12/2008 1 3 INSIDE Yes
I Experience 436 08/09/2009 08/09/2009 1 6 INSIDE Yes
YOU BRING IT TO LIFE 585 22/11/2009 22/11/2009 1 4 INSIDE Yes
YOU BRING IT TO LIFE 605 29/03/2010 30/03/2010 2 8 INSIDE No
Life Saving 455 14/05/2011 16/05/2011 3 14 INSIDE Yes
SEXUAL HARASSMENT 721 29/06/2011 29/06/2011 1 1 LOCAL Yes
ENGLISH COURSE LVL. 3 (ETF) 1136 15/01/2012 31/01/2012 17 34 INSIDE Yes
Human Rights 1063 15/01/2012 15/01/2012 1 1 INSIDE Yes
Staff environmental education 1053 21/01/2012 21/01/2012 1 1 INSIDE Yes
FIRST AID 1152 01/03/2012 02/03/2012 2 10 INSIDE Yes
IC Brand Orientation & People Tools 1176 13/03/2012 13/03/2012 1 3 INSIDE Yes
BrandHearted Journey 1195 24/03/20 12 24/03/20 12 1 3 INSIDE Yes
Data Privacy (GRM) 1256 20/04/2012 20/04/2012 1 1 INSIDE Yes
Fire Drill 1259 04/05/2012 04/05/2012 1 1 INSIDE Yes
Google Training 1337 22/06/2012 22/06/2012 1 2 INSIDE Yes
Champion Change 1540 19/12/2012 19/12/2012 1 3 INSIDE Yes
UP SELLING FRONT OFFICE (UFO) 1616 10/03/2013 10/03/2013 1 1 INSIDE Yes
Data Privacy (GRM) 1792 30/05/2013 30/05/2013 1 INSIDE Yes
10 Miii TraunerFire Evacuation Process 1723 04/06/2013 04/06/2013 1 INSIDE Yes
10 Miii. Energy Management Best Practice Pol 1820 01/07/2013 01/07/2013 1 INSIDE Yes
10 Min.Train.Fire Emerg. Preparedness & Pos 1993 30/11/2013 30/11/2013 1 INSIDE Yes
10 Mi Trainer Fire Hazard &Prevention&Po~ 1994 30/11/2013 30/11/2013 1 INSIDE No
Fire Drill 1982 05/12/20 13 05/12/20 13 1 INSIDE Yes
Promises Kept 2021 07/12/2013 07/12/2013 1 2 INSIDE Yes
SECURITY AWARENESS 2057 05/01/2014 05/01/2014 1 INSIDE Yes
10 Mun.Trainer Health & Safety Resp. 2120 19/01/2014 19/01/2014 1 INSIDE Yes
Corridor Safety Poster 2121 19/01/2014 19/01/2014 I INSIDE Yes
10 Mi. Trainer Suspicious Activity 2202 20/02/20 14 20/02/20 14 1 INSIDE Yes
10 Mm. Trainer Trip Hazards 2236 11/03/2014 11/03/2014 1 INSIDE Yes
IHG Anti-Bribery Training - EMEA 2310 13/03/2014 13/03/2014 1 INSIDE Yes
AntitrustlCompetition Law (English) - EMBA 2313 13/03/2014 13/03/2014 1 INSIDE Yes
Anti Corruption e learning 2316 13/03/2014 13/03/2014 1 INSIDE Yes
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